Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020307002 | 03/01/2005 | 020307002A | 10014945 | Revised front caster and camber adjustment procedure. original not yet received. *tt | 05/12/2005 |
| 040310007D | 11/01/2005 | 040310007E | 10011197 | 20 inch wheels and tires available through gmspo. *tt updated. *nm | 01/10/2005 |
| 02095 | 01/01/2004 | 10007461 | Owners may inquire about the proper setup for a weight distributing hitch on vehicles equipped with rpo z55 auto ride suspension. *mj | 06/23/2004 | |
| 01555 | 01/01/2004 | 10005395 | D height specification missing from si. sit bulletin 1410632. *tt | 02/24/2004 | |
| 030309002 | 07/01/2007 | 030309002B | 10005181 | Rear leaf spring slap or clunk noise (replace spring inserts) *tt updated 10/18/07. *nj | 02/11/2004 |
| 030308002 | 12/01/2005 | 030308002B | 10002851 | Rattle/squeak from front of vehicle. *tt *ar | 09/26/2003 |
| 030310001 | 01/01/2008 | 030310001D | 10000959 | Tire slowly goes flat and/or excessive wheel vibration caused by bead splits (replace wheels with new heavy duty rim version) *tt *ar updated 4/11/08. *nj | 04/09/2003 |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 3340 | 09/23/2006 | 3340C | 10020874 | Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb | 01/25/2007 |
| SUSPENSION - REAR | |||||
| PIP4054A | 02/01/2008 | PIP4054B | 10024345 | Eaton locking differential chatter shudder noise on turns, equipped with a locking rear differential rpo g80. *nj updated 7/17/2008. *pe | 04/07/2008 |
| 3525 | 3525B | 10016714 | Automatic level control inoperative due to water ingestion. *tt | 09/28/2005 | |
| 3000A | 01/01/2004 | 3000B | 10008901 | Rear axle locking differential chatter shudder noise on turns. *mj | 08/25/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/01/2010 | |||
| Pulsating at braking, longer than neccesary to come to complete stop at low speed , extreme rust to undercarriage, suspension, and brake parts. | |||
| 10/01/2011 | 49000 | ||
| Tl - the contact owns a 2002 chevrolet suburban. the contact stated that while driving 10 mph, there was a very loud noise coming from the rear. the vehicle was taken to the dealer who diagnosed that the sway bar link was fractured and needed to be welded back together. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and the current mileage was 49,000. kmj | |||
| 10/01/2011 | 49000 | ||
| Tl - the contact owns a 2002 chevrolet suburban. the contact stated that while driving 10 mph there was a very loud noise coming from the rear. the vehicle was taken to the dealer who diagnosed that the sway bar link was broken and needed to be welded back together. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 49,000. pm | |||
| 06/04/2003 | 20000 | 1 | 10/01/2001 |
| Two front tires wore out prematurely and the dealer refused to perform an alignment *ak the tires had become scolded on the inside at 20k miles. *scc *jb | |||
| SUSPENSION - FRONT | |||
| 11/22/2003 | 1 | 12/04/2001 | |
| The steering wheel vibrates and i can hear a rattle from the front end. this happened soon after purchasing the vehicle and i was told that something had to be greased. the problem went away for quite a while until recently when it reappeared, of course as soon as the warranty expired. my father in law bought a new 2002 suburban after we bought ours and has had the same problem with his. *la | |||
| 05/15/2002 | 05/01/2002 | ||
| Uncomfortable vibration occurs after driving vehicle for 15 minutes. at 70-75 and is hard to make go away without having to stop. feels like suspension defect.*ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 08/11/2003 | 34500 | 2 | 04/15/2003 |
| The passenger side sway bar, stabilizer bar, or torsion bar (unsure of true name) came undone while my wife, four kids, and my mother were driving in the vehicle. i know several mechanics and none had ever heard of this happening to such a new vehicle. the dealership fixed the vehicle with no problem. they had never heard of this sort of thing happening either. i bought the vehicle used from the same dealership and they stated the previous owner must have lowered the front end. i have parked next to other suburbans and mine was equal in heigth to the other vehicles. i feel this is just an excuse to why there was such a failure in the suspension of the vehicle. luckily my wife was only travelling at approximately five miles an hour when the thing fell apart. i can't even imagine what might have happened at highway speed. prior to purchasing the vehicle i spoke to the previous owner. the vehicle was used by his wife and was traded because she wanted something newer. i asked if anything had been done to the vehicle he replied i didn't even own it for a full year and that nothing was done to the vehicle. i felt the need to report this because i feel i may have come very close to loosing my family, and if i report it it could be researched to insure that this type of thing doesn't happen to anyone else.*ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 08/11/2003 | 34500 | 2 | 04/15/2003 |
| The passenger side sway bar, stabilizer bar, or torsion bar (unsure of true name) came undone while my wife, four kids, and my mother were driving in the vehicle. i know several mechanics and none had ever heard of this happening to such a new vehicle. the dealership fixed the vehicle with no problem. they had never heard of this sort of thing happening either. i bought the vehicle used from the same dealership and they stated the previous owner must have lowered the front end. i have parked next to other suburbans and mine was equal in heigth to the other vehicles. i feel this is just an excuse to why there was such a failure in the suspension of the vehicle. luckily my wife was only travelling at approximately five miles an hour when the thing fell apart. i can't even imagine what might have happened at highway speed. prior to purchasing the vehicle i spoke to the previous owner. the vehicle was used by his wife and was traded because she wanted something newer. i asked if anything had been done to the vehicle he replied i didn't even own it for a full year and that nothing was done to the vehicle. i felt the need to report this because i feel i may have come very close to loosing my family, and if i report it it could be researched to insure that this type of thing doesn't happen to anyone else.*ak | |||