Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 050846006A | 09/01/2005 | 050846006B | 10015018 | Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt | 05/13/2005 |
| 10082002 | 10/08/2002 | 10013128 | This message is to provide dealers with an awareness of two new commands available via voice recognition in the onstar generation five equipped vehicles. the two commands are onstar and emergency. *tt | 04/08/2005 | |
| 030846003 | 01/01/2005 | 030846003A | 10012569 | Driver unable to configure onstar system. *tt update. *tt | 03/07/2005 |
| 3044 | 10010363 | Generation 5 onstar steering wheel control function. *tt | 11/17/2004 | ||
| 3050A | 01/01/2004 | 10009623 | 02-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt | 10/13/2004 | |
| 3047 | 01/01/2004 | 10009607 | 99 through 05 year vehicles, equipped with three-button onstar systems. *tt | 10/08/2004 | |
| 3059 | 01/01/2004 | 10009608 | When using onstar personal calling feature, the caller cannot be heard on outbound call only. *tt | 10/08/2004 | |
| 3011 | 01/01/2004 | 10008898 | When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt | 08/25/2004 | |
| 030852005 | 09/01/2003 | 10004335 | Diagnostic information for replacement remote keyless entry (rke) transmitter inoperative - unable to synchronize. *tt | 12/02/2003 | |
| 030844018A | 01/01/2005 | 030844018B | 10004329 | Rear seat audio (rsa) and/or rear hvac inoperative. *tt update. *tt | 12/02/2003 |
| 00843C | 11/18/2003 | 10004151 | Replacement (rke) transmitter is inoperative - service vme. *tt | 11/20/2003 | |
| 010846002C | 06/01/2003 | 10002836 | Programming of replacement onstar vehicle communication and interface modules (vcim). *tt | 09/26/2003 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| 01562 | 01/01/2004 | 10005402 | Hvac digital display does not illuminate or function. service vme. sit bulletin 1411066. *tt | 02/25/2004 | |
| 030852001C | 03/01/2003 | 030852001B | 10001278 | Remote keyless entry (rke) system inoperative. *tt | 04/25/2003 |
| 030852001B | 02/01/2003 | 030852001A | 10001113 | Remote keyless entry (rke) system inoperative. *tt | 04/15/2003 |
| 030852001 | 01/01/2003 | 10000961 | Remote keyless entry (rke) system inoperative. *tt | 04/09/2003 | |
| 020844020 | 12/01/2002 | 10000767 | No audio out of speakers at times. *tt | 03/31/2003 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| PI-5141 | 01/01/2012 | 10043536 | Buick/cadillac/chevrolet/gmc/oldsmobile: if blower motor is set to any speed position and when key is off, it becomes inoperative and may still be inoperative after key is turned on. *pe | 04/09/2012 | |
| SB-10240 | 05/01/2011 | 10038760 | Ready | 06/27/2011 | |
| SB-10240 | 05/01/2011 | 10038760 | General motors service campaing: see document search button for owner letter. the hvac blower may not work at certain functions or may become inoperable. there could be a burning smell or smoke. *rm | 06/27/2011 | |
| 040138015 | 10/01/2004 | 10012733 | Diagnostic information for moan groan or boom noise at idle vibration in steering wheel or felt through floor when ac compressor engages do not replace ac compressor. *eh | 03/11/2005 | |
| 040138014 | 10/01/2004 | 10012731 | High pitched tone heard inside vehicle when ac compressor is engaged. *eh | 03/11/2005 | |
| 040138013 | 10/01/2004 | 10012727 | Hvac not cold enough a/c compressor does not engage . *eh | 03/11/2005 | |
| 040137004 | 04/01/2004 | 10012614 | Revised air conditioning (a/c) system performance test. *tt | 03/08/2005 | |
| 040138008 | 06/01/2004 | 10012173 | Heat ventilation and air conditioning system cannot be controlled or defaults to defrost mode. *eh | 02/16/2005 | |
| 040138010 | 08/01/2004 | 10011190 | Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt | 01/10/2005 | |
| 3056 | 10010369 | Part restriction on air conditioning compressors. *tt | 11/17/2004 | ||
| 3179 | 01/01/2004 | 10010266 | Automatic dual zone hvac battery draw supplement to 02-01-39-007a. *tt | 11/08/2004 | |
| 1773 | 01/01/2004 | 1773B | 10010054 | High temperature gauge readings at an extended idle with the ac on. *tc | 11/03/2004 |
| 3076 | 01/01/2004 | 10009603 | Repeat hvac blower motor failure. *tt | 10/08/2004 | |
| 3086 | 01/01/2004 | 10009509 | Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt | 10/04/2004 | |
| 01428B | 01/01/2004 | 10007279 | Rear air conditioning hvac blower motor control module information. *tt | 06/09/2004 | |
| 030138019 | 09/01/2004 | 030138019A | 10005551 | Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up | 03/02/2004 |
| 01428A | 01/01/2004 | 01428 | 10004172 | Rear air conditioning hvac blower motor control module information. service vme. sit bulletin 1455584. *tt (this bulletin replaces pi01428a dated 11-18-03). *tt | 11/20/2003 |
| 01348 | 11/18/2003 | 10004133 | Passenger compartment air filter. *tt | 11/19/2003 | |
| 01139B | 01/01/2004 | 01139C | 10004105 | Air conditioning compressor belt or tensioner jumps or flutters causing a rattle noise. service vme. *tt | 11/18/2003 |
| 030139008 | 06/01/2003 | 10002850 | Changes in air conditioning compessor on/off instrument panel display symbol from 2003 to 2004 model year and synchronizing the driver and passenger set temperatures. *tt | 09/26/2003 | |
| 030139007 | 06/01/2003 | 10002131 | Air conditioning (a/c) inoperative / intermittent, air conditioner blows warm air. *tt | 08/13/2003 | |
| 010139004A | 12/01/2002 | 010139004 | 10000729 | Air conditioner not cold enough, air conditioner blows warm air with vehicle at extended idle. *tt | 03/28/2003 |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 00573 | 01/01/2004 | 10007618 | Low audio output from speakers. *mj | 07/06/2004 | |
| 01662 | 01/01/2004 | 10007248 | Xm error on a radio display. *tt | 06/04/2004 | |
| 01849 | 01/01/2004 | 01849A | 10006708 | Vehicles equipped with xm do not have audio, am, fm work correctly. *mr | 05/11/2004 |
| 01864 | 01/01/2004 | 01864A | 10006615 | Radio cd skips/ejects or clock resets to 12:00. *mr *tt | 05/07/2004 |
| 01759 | 01/01/2004 | 10006302 | Xm rapid activation utilization. *mr | 04/28/2004 | |
| 01390 | 11/18/2003 | 10004195 | Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt | 11/21/2003 | |
| 020844020B | 03/01/2003 | 020844020A | 10001250 | No audio out of speakers at times. *tt | 04/25/2003 |
| 020844020A | 02/01/2003 | 020844020 | 10001134 | No audio out of speakers at times. *tt | 04/17/2003 |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-089B | 09/01/2008 | 10026805 | Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe | 12/19/2008 | |
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 10/01/2010 | 90000 | ||
| The speedometer on my 2003 chevy suburban is off by over 50 mph. i had the same problem on 2005 silverado. i see alot of complaints over this same problem with other owners, why is gm not held responsible for a recall. there is no way to know how fast i am actually going, if that is not a safety concern then i'm not sure what is. | |||
| 05/24/2005 | 46400 | 1 | 12/16/2002 |
| An internal mechanical failure within the air conditioner's compressor caused the catastrophic failure of the ac unit. this ocurred at approximately 46000 miles. a hose attached to the compressor completely blew off the vehicle, disseminating a white cloud and freon on the vehicles directly behind me on the highway. chevrolet charged $1700 to repair the ac unit, since the vehicle was outside of the warranty. i have spoken with two other people who have identical incidents. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 10/17/2006 | 42900 | 2 | 04/25/2003 |
| 2003 suburban in 10/2006 i noticed that my air conditioning was not working. at that time the vehicle was just out of warranty w/ 42,900 miles on it. i do not drive it during summer months. i purchased the vehicle with 6,000 miles on it, but was advised by the dealership that it was driven only by the sales manager and received an a title, as a new vehicle. i contacted gm's customer service on 10/23/06 and was advised to take it to my local dealership for an official diagnosis and estimate. i did so, and the estimate was for $1,034.25, involving rear a/c leaking vaporline at rear wheel opening. the service department assured me that there was nothing i could have done to cause that, and that the rusting started months before my warranty would have expired. after months of correspondence, i was advised to get it fixed in april, 2007. however,after having it fixed at their advice, gm subsequently told me that they could not assist me at all in recovering the cost of this expensive problem. a few months later, i found that i needed all 4 brake rotors replaced, because, as the garage mechanic put it i've never seen such terrible rusting of all the hardware on that new of a vehicle. he even asked if the vehicle was submerged in water! it has not. this repair then cost me another $800. as you can imagine, i am extremely dissatisfied with this outcome. i bought a vehicle that cost over $42,000 and expected it to last me far more than 3 years without a rust problem. *tr | |||
| 07/15/2006 | 76000 | 1 | 01/23/2004 |
| 2003 tahoe ; 76,000m ac compressor failure that ruined entire system a/c system service/inspected every may ; driving down highway when a/c stopped blowing cold air ; few minutes later ac high pressure line to condenser burst. stopped car and checked out noise found busted hose and oil w/ metal fillings dripping from line. it was 98 degrees outside and we were driving to family vacation at beach . had to drive remaining 5 hrs w/o ac as it was sat pm. no dealer w/in miles so took to highly recommended local garage; hoping it was just a pressure line replacement. shop called later that day to say entire system contaminated w/ fillings from compressor coming apart internally causing condenser to be stopped up as well dryer and evaporator . entire system components replaced and system flushed ; $1950 . new compressor from chevrolet not same as original due to history of problems. *nm | |||
| 05/01/2003 | 1 | 01/01/2003 | |
| Dt: the contact owns a 2003 chevrolet suburban. the contact stated that the gm dealership tried several times to repair the vibration and humming noise coming from the air conditioner. however, gm manufacturer wrote a letter to the dealership , telling them to stop all attempts to repair this vehicle until they come up with a solution for this type of problem. the contact has been having this problem for a couple of years. the contact stated that he could hear a humming noise in the steering wheel while driving. this occurred all the time while the air conditioner was turned on. if the air conditioner was off then the consumer could not hear this noise. *ak *jb | |||
| 07/04/2004 | 65000 | 3 | 08/01/2002 |
| I have recently snapped two belts to my air conditioner compressor and when i went to my private garage he told me that there was a service bulletin issued for this repair. this tells me that gm knew about this problem but told no one about it. *jb now i have to pay a nearly $1,000.00 bill to get it fixed at my gm dealer. this is a sham. why couldn't they take responsibility for it and issue a recall rather than a service bulletin? how many repairs have been made for this type of repair, more than average i would bet? can you provide me those numbers? i first noticed the noise created from this problem last year but when it went away in the winter i thought it had fixed itself, until i started using my a/c again this summer then it came back. *jb | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 06/15/2004 | 1 | ||
| Consumer stated that all four doors don't work properly. radio is not working as well. while driving, all gauge warning lights continuously illuminates the dash board. dealer replaced. alternator, radio twice, door electrical system. the dash board including the gauges and still persist the problem intermittently. *la | |||