Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
| 010102 | 11/01/2002 | 10000473 | Front driver and/or passenger door lock bezel is loose and falling out. *tt | 02/28/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 09/23/2003 | 5900 | 1 | 03/30/2003 |
| 1. 2003 suburban z71 , rattle and clunk in steering column, nothing loose in the steering just clunking noise while driving. the steering shaft has been replaced 3 times. 2. second row middle seat belt failed to retract and unable to fasten belt without force. corrected 3. latches located on the back of the second row seats to hold up the third row floor boards when using third row have broken numerous times (latches are plastic which makes no sense) 4. paint on the rear bumper and left | |||
| 07/01/2006 | 14000 | 1 | 07/01/2003 |
| Dt*: the contact stated the vehicle had keyless entry and the power supply failed, which resulted in no way to get in or out of the vehicle. the contact expressed concern that if someone was to be inside the vehicle when the power supply failed, they would not be able to exit the vehicle and could cause a life threatening concern. | |||
| 12/27/2003 | 1 | ||
| There is a serious design flaw in the way the 2002 chevy suburban is manufactured. work with me....if you have a car seat, which most everyone does if they own a suburban, and it is behind the passenger seat...you can't get to the third rear seat, because you would have to move the car seat every time you wanted to access the third seat. so we thought in order to access the rear third seat we would just move the car seat behind the driver's seat, however there is no latch mechanism located there. *jb apparently we only have latch in the second seat in the middle and behind. *jb the passenger seat. i have owned three suburbans and purchased our new one in 2003 specifically for the latch upgrade. | |||