Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 04V045000 | GENERAL MOTORS CORP. | from 05/01/2003 to 07/31/2003 | V (Vehicle) | 68875 | 06/18/2004 | MFR | GENERAL MOTORS CORP. | 02/04/2004 | 02/06/2004 | 571 | 135 | |||||
| Defect Summary | Certain sport utility vehicles, pickup trucks, and passenger vans fail to comply with the requirements of federal motor vehicle safety standard no. 135, ?passenger car brake systems.? some of these vehicles were produced with an out-of-specification brake hydro-boost housing relief valve bore. | |||||||||||||||
| Consequence Summary | Consequently, the valve o-ring seal may fracture. steering efforts may be slightly increased while braking or parking. under certain driving conditions, a fractured seal may require a slight increase in the applied brake pedal effort to achieve the same vehicle deceleration rate as prior to the seat fracture. | |||||||||||||||
| Corrective Summary | Dealers are to replace the hydro-boost relief valve. the recall began on june 18, 2004. owners should contact cadillac at 1-866-982-2339; chevrolet at 1-800-630-2438; gmc at 1-866-996-9463; or hummer at 1-866-486-6376. | |||||||||||||||
| Notes | Gm recall no. 04004.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR | |||||
| 3568 | 3568B | 10021133 | Service brake booster message. *kb | 03/13/2007 | |
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||||
| 040525002 | 06/01/2007 | 040525002D | 10022470 | Abs light on, dtc's c0265, c0201, u1041 set and/or loss of communication with brake module. (reground ebcm ground). *kb | 08/15/2007 |
| 01088E | 01/01/2004 | 01088F | 10004113 | Co550 code setting and or abs/brake light coming on intermittently. service vme. 2004 gmc denali included. *tt *mj *tt | 11/18/2003 |
| SERVICE BRAKES, HYDRAULIC | |||||
| 020525007 | 03/01/2005 | 020525007A | 10014946 | Parts restriction program for vehicle stability enhancement system (stabilitrak). *tt | 05/12/2005 |
| 040523001A | 10/01/2004 | 040523001 | 10011125 | Low brake pedal, red brake light on, brake system warning message on. *tt updated *eh | 01/03/2005 |
| 02053 | 01/01/2004 | 3080 | 10007739 | Information on resurfacing the park brake portion of the rear brake rotor. *tt | 07/09/2004 |
| 020523004 | 10/01/2002 | 10000572 | Some vehicles may exhibit a reduced brake power message on the driver's information center (dic). *tt | 03/25/2003 | |
| 020522004 | 09/01/2002 | 10000067 | Trailer brakes applied when headlights / park lamps are on, brake controller illumination. *tt | 02/12/2003 | |
| 020522004A | 09/01/2002 | 020522004 | 10000061 | Trailer brakes applied when headlights / park lamps are on, brake controller illumination. *tt | 02/10/2003 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 030525007 | 05/01/2009 | 030525007D | 10004310 | Antilock brake (abs) activation at low speeds (clean wheel speed sensor mounting surface). *tt updated 10/23/09. *pe | 12/02/2003 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 030525005 | 07/01/2004 | 10004368 | Service stability message and diagnostic trouble codes (dtcs) c0455 or c0550 set. *tt gm administrative messate. *tt | 12/04/2003 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| 040525002B | 11/01/2005 | 040525002C | 10008659 | Anti-lock brake system (abs) light on, diagnostic trouble codes (dtcs) c0265, c0201, u1041 set and/or loss of communication with brake module. *tt update. *tt | 08/13/2004 |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||||
| 040523006 | 08/01/2004 | 10011201 | Revised brake pads replacement-rear. *tt | 01/10/2005 | |
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||||
| 3637A | 09/01/2009 | PIT-3637D | 10018591 | Brake pedal assembly replacement bracket service kit. *tt updated 3/26/10. *pe | 01/06/2006 |
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||||
| 01501 | 01/01/2004 | 10005483 | Supplement brake assist noisy and may run continuously. sit bulletin 1402858. *tt | 03/01/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||
| PE10010 | GENERAL MOTORS CORP. | 03/30/2010 | 01/05/2011 | Brake line corrosion failure | ||
| The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.odi's and gm's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in states that use salt on the roads during winter months (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).overall the complaint rates per 100,000 vehicles for salt belt states is 43.0 and non-salt belt is 3.0.in approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no mil, brake fluid loss warning), and resulted in extended stopping distances.in 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.this investigation has been upgraded to an engineering analysis (ea11-001) for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well. | ||||||
| EA11001 | GENERAL MOTORS CORP. | 01/05/2011 | Brake line corrosion failure | |||
| The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure. of the890 total complaints for brake pipe corrosion identified, 761 were located in salt belt states (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).the complaint rate per 100,000 vehicles sold is significantly higher in the salt belt, 43.0, compared with 3.0 for the remaining states.in approximately 25 percent of the complaints, the brake pipe failure has allegedly occurred suddenly, with no warning to the driver (i.e., no brake warning light), and resulted in extended stopping distances.in 26 of these incidents, the increase in stopping distance that resulted was alleged as a factor in a crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.an engineering analysis has been opened for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well. | ||||||
| PE10010 | GENERAL MOTORS CORP. | 03/30/2010 | Brake line failure due to corrosion | |||
| The office of defects investigation (odi) received a defect petition on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.the petitioner alleged a sudden loss of brake effectiveness and extended stopping distance after a corroded brake burst during a brake application. odi has received 110 owner complaints for my 1999 through 2003 chevrolet and gmc c/k series pickup trucks and sport utility vehicles, including 3 involving my 2003 2500 series heavy-duty pickup trucks.the complaints allege the loss of braking effectiveness due to brake line rupture because of corrosion.in 37 of these complaints, the brake line failure was confirmed by a dealer inspection.three complaints allege that corroded brake line failure resulted in a crash.a preliminary evaluation has been opened to determine the frequency, scope and safety consequences of the alleged defect in the subject vehicles. | ||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | ||||||
| EA11001 | GENERAL MOTORS CORP. | 01/05/2011 | Brake line corrosion failure | |||
| The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure. of the890 total complaints for brake pipe corrosion identified, 761 were located in salt belt states (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).the complaint rate per 100,000 vehicles sold is significantly higher in the salt belt, 43.0, compared with 3.0 for the remaining states.in approximately 25 percent of the complaints, the brake pipe failure has allegedly occurred suddenly, with no warning to the driver (i.e., no brake warning light), and resulted in extended stopping distances.in 26 of these incidents, the increase in stopping distance that resulted was alleged as a factor in a crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.an engineering analysis has been opened for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | ||||||
| PE10010 | GENERAL MOTORS CORP. | 03/30/2010 | 01/05/2011 | Brake line corrosion failure | ||
| The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.odi's and gm's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in states that use salt on the roads during winter months (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).overall the complaint rates per 100,000 vehicles for salt belt states is 43.0 and non-salt belt is 3.0.in approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no mil, brake fluid loss warning), and resulted in extended stopping distances.in 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.this investigation has been upgraded to an engineering analysis (ea11-001) for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well. | ||||||
| PE10010 | GENERAL MOTORS CORP. | 03/30/2010 | Brake line failure due to corrosion | |||
| The office of defects investigation (odi) received a defect petition on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.the petitioner alleged a sudden loss of brake effectiveness and extended stopping distance after a corroded brake burst during a brake application. odi has received 110 owner complaints for my 1999 through 2003 chevrolet and gmc c/k series pickup trucks and sport utility vehicles, including 3 involving my 2003 2500 series heavy-duty pickup trucks.the complaints allege the loss of braking effectiveness due to brake line rupture because of corrosion.in 37 of these complaints, the brake line failure was confirmed by a dealer inspection.three complaints allege that corroded brake line failure resulted in a crash.a preliminary evaluation has been opened to determine the frequency, scope and safety consequences of the alleged defect in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 07/03/2000 | 106000 | ||
| This was the date a mechanic advised us that the brake lines are severly corroded and that they should be replaced. our vehicle is garaged in the winter and we bought the vehicle new. the brake lines should last longer than that. | |||
| 03/15/2012 | 115000 | ||
| One of the brake lines from the master cylinder to the abs control unit ruptured due to severe corrosion, resulting in severe loss of brake fluid, and near complete loss of braking force. replaced both lines on the advice of my mechanic who stated that the other line was just as badly corroded. subsequently, the brake line from the abs control unit to the rear brakes failed due to severe corosion in december of 2012, resulting in complete loss of rear brake effectiveness. replaced that portion of brake system, and very concerned about the remainder of the original equipment brake lines still extant. | |||
| 02/08/2013 | 1 | ||
| Brake line failure, brake went to the floor. brake line corrosion. *tr | |||
| 02/08/2013 | |||
| Brake line failure, brake went to the floor. brake line corrosion. | |||
| 05/20/2011 | 53817 | ||
| I purchased this suburban new in 2003. in may of 20011, i suddenly had no brakes when backing up and going forward in parking lot after driving from home to store. took the suburban to olympia, washington chevrolet dealer who said cause of the brake failure was due to rusting of brake lines that were leaking and recommended replacing all brake lines. in the previous weeks, i had driven the suburban on mountain roads in national forests in the area that were unpaved and had steep inclines, was lucky not to have had a failure on those roads or on paved highway at high speeds on the trip home. all break lines were replaced. this requuired removal of the fuel tank. a few weeks later the service engine check light came on i took the suburban back to the dealer who determined that the problem was the front fuel tank vent that was also rusted and was not functioning properly. this required replacing the fuel tank since the vent was not sold separately!! the new tank with vent cost $829 dollars bringing the total cost over $3,000 dollars. note, i also purchased a 2003 honda accord new, which i still have, and have driven it for over 70,000 miles and in the same environment as the 2003 suburban, and it has no signs of rust on the brake lines or fuel lines. this seems to be a common problem with suburbans of other model years and it is a life endangering failure. i feel i should be compensated by chevrolet for these repairs and a recall issued all suburbans to check for this rusting of the brake and fuel lines to avoid loss of brakes that could cause an accident and loss of life. | |||
| 12/09/2012 | 96343 | 1 | |
| We bought the suburban in virginia in 2004 moved to washington state in 2007. lived there for 4 years and now live in guam which has been for about a year and a half. the 2003 suburban has seen very little snow and when it has the states we have live in use sand and not salt and yes i know guam is a island. while coming home a car pulled infront of us and i had to apply the brakes and the brake pedal went completely to the floor, i barley stopped in time which would of been no problem if they brakes worked normally (note: guam's max speed limit on the island is 35 miles per hour) . still in traffic i had to find a place to pull off which took about a minute, lucky it was up hill. the service warning came on to check brakes of course at this time they where completely to the floor taking 100 feet to bring the vehicle to a stop thank you k-mart parking lot. the brake reservoir was completely dry and a pool of brake fluid was below the drivers door. there was no warning of this failure they worked fine one minute then not the next. i am now being quoted 1,100.00 dollar repair by the dealership and to top it off it will be atleast 2 weeks to get the parts from detroit since they only use oem parts. not to mention the rental car bill i will racking up in guam. my major concern is 6 years down the road when they fail again will i be so lucky since oem parts are not stainless steel. *tr | |||
| 12/09/2012 | 96343 | ||
| We bought the suburban in virginia in 2004 moved to washington state in 2007. lived there for 4 years and now live in guam which has been for about a year and a half. the 2003 suburban has seen very little snow and when it has the states we have live in use sand and not salt and yes i know guam is a island. while coming home a car pulled infront of us and i had to apply the brakes and the brake pedal went completely to the floor, i barley stopped in time which would of been no problem if they brakes worked normally (note: guam's max speed limit on the island is 35 miles per hour) . still in traffic i had to find a place to pull off which took about a minute, lucky it was up hill. the service warning came on to check brakes of course at this time they where completey to the floor taking 100 feet to bring the vehicle to a stop thank you k-mart parking lot. the brake reservior was completey dry and a pool of brake fuild was below the drivers door. there was no warning of this failure they worked fine one minute then not the next. i am now being quoted 1,100.00 dollar repair by the dealership and to top it off it will be atleast 2 weeks to get the parts from detroit since they only use oem parts. not to mention the rental car bill i will racking up in guam. my major concern is 6 years down the road when they fail again will i be so lucky since oem parts are not stainless steel. | |||
| 12/03/2012 | 120000 | 1 | |
| I was driving about 25mph on a snow covered road. i applied the brake and the abs system engaged then the brake pedal went down to the floor with no hydraulic pressure. the car no longer slow down so i down shifted to slow the car and finally got it to stop and shifted to neutral to stay stopped. once i put the car in gear the brakes could not keep the car from moving. once safely off the road i checked the brake fluid and their was none. the brake line failed and all the fluid leaked out. i am thankful this didn't happen while i was driving at any faster speeds, this is very dangerous and occurred with no prior warning. *tr | |||
| 12/03/2012 | 120000 | ||
| I was driving about 25mph on a snow covered road. i applied the brake and the abs system engaged then the brake pedal went down to the floor with no hydrolic preasure. the car no longer slow down so i down shifted to slow the car and finally got it to stop and shifted to neutral to stay stopped. once i put the car in gear the brakes could not keep the car from moving. once safely off the road i checked the brake fluid and their was none. the brake line failed and all the fluid leaked out. i am thankfull this didnt happen while i was driving at any faster speeds, this is very dangerous and occurred with no prior warning. | |||
| 11/03/2012 | 174000 | ||
| Traveling from ma to fl, stopped to eat dinner and change drivers. when we resumed the trip we lost the brakes in the parking lot of the restaurant. a mechanic in nc came out on a sunday morning to help us. he found the brake line at the left rear axle had ruptured due to corrosion. he said he keeps a coil of brake lines in stock so he can make up a brake line for travelers from the north. when i called him to tell him we lost our brakes, he said you are from the north, right? i thought it was my accent but he said it was because gets enough calls for this that he keeps a coil of material in stock. we are fortunate it was not in city traffic or at a higher speed. when i did a google search i found many others with the same experience and an article that nhtsa was studying this. | |||
| 10/21/2012 | 40000 | ||
| Tl- the contact owns a 2003 chevrolet suburban. the contact stated that while reversing from a residential driveway, the brake pedal abnormally traveled to the floorboard and the vehicle did not respond. as a result, the contact reversed and crashed into a tree. there were no injuries. the vehicle was towed to a mechanic where it was discovered that all of the brakes lines were rusted through. the vehicle was not repaired. the failure and the current mileages were 40,000. kmj | |||
| 03/19/2011 | 33000 | 1 | |
| My low mileage 2003 suburban has been garage kept since i purchased it new. in march 2011 my brake lines failed causing me to hit the stopped vehicle in front of me. upon taking it to jba chevrolet for repairs, service manager said they replaced rotted brake lines in 2003 and 2004 gm products all day long. he also said that during these years gm chose not to anodize their brake lines on some models. i asked the dealership if this had been reported to the nhtsa, he told us that car dealers and repair shops are not allowed to file complaints, that complaints must come directly from the consumer. who else would know better than a car dealer or repair shop about continuing defects found in a certain model vehicle. what does it take to get a recall? how many people must die? *tr | |||
| 03/19/2011 | 33000 | ||
| My low mileage 2003 suburban has been garage kept since i purchased it new. in march 2011 my brake lines failed causing me to hit the stopped vehicle in front of me. upon taking it to jba chevrolet for repairs, service manager said they replaced rotted brake lines in 2003 and 2004 gm products all day long. he also said that during these years gm chose not to annodize their brake lines on some models. i asked the dealership if this had been reported to the nhtsa, he told us that car dealers and repair shops are not allowed to file complaints, that complaints must come directly from the consumer. who else would know better than a car dealer or repair shop about continuing defects found in a certain model vehicle. what does it take to get a recall? how many people must die? | |||
| 08/25/2012 | 77941 | ||
| I was coming up on an intersection when the light turned red, i stepped on the brakes and they failed to work. i had no warning, only after i tried to stop the car did the instrument panel light come on and read service brakes. the car went into the intersection. i called aaa, who came and towed me to a dealership. the dealership said that the brake lines had corroded and i had lost all brake fluid. *tr | |||
| 08/25/2012 | 77941 | ||
| I was coming up on an intersection when the light turned red, i stepped on the brakes and they failed to work. i had no warning, only after i tried to stop the car did the instrument panel light come on and read service brakes. the car went into the intersection. i called aaa, who came and towed me to a dealership. the dealership said that the brake lines had corroded and i had lost all brake fluid. | |||
| 08/02/2012 | 160000 | ||
| Tl- the contact owns a 2003 chevrolet suburban. while driving approximately 30 mph, the brake pedal was abnormally depressed into the floor board. the contact stopped the vehicle on the shoulder and after inspecting the vehicle, the contact noticed brake fluid leaking from the brake lines. there was corrosion on the brake lines as well. the vehicle was not taken to the dealer for diagnostic. there was an investigation under nhtsa action number: ea11001 (service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings) that could possibly have been related to the failure. the vehicle was not repaired. the approximate failure mileage was 160,000. kmj | |||
| 08/02/2012 | 160000 | ||
| Tl- the contact owns a 2003 chevrolet suburban. while driving approximately 30 mph the brake pedal dropped to the floor board. the contact stopped the vehicle on the shoulder of the road. after inspecting the vehicle the contact noticed brake fluid leaking from the brake lines. there was corrosion on the brake lines. the vehicle was not taken to the dealer for diagnostic. there was an investigation under nhtsa action number: ea11001 (service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings) that may be related to the failure. the vehicle was not repaired. the approximate failure mileage was 160,000. da | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 08/08/2012 | 117286 | ||
| In a situation that required sudden hard braking, i experienced an almost total loss of braking power. the brake pedal went all the way to the floor and the truck required a much greater distance to slow down and stop. there was no advance warning light /sound until after the brake system failure. the repair shop told me one of the metal brake lines had blown out due to severe corrosion, causing a complete loss of brake fluid. the other brake lines were also very corroded and seeping brake fluid. additionally, many other components of the brake system (rotors, calipers, brake hoses, bleed valves, backing plates) were very rusted or deteriorated and falling apart. | |||
| 03/22/2012 | 102270 | ||
| The rear brake line broke. | |||
| 01/16/2012 | 90000 | ||
| Tl- the contact owns a 2003 chevrolet suburban. the contact stated that there was corrosion in one of the brake lines, causing complete brake failure, while driving 30 miles per hour. the contact drove the vehicle to shoulder until the vehicle came to a complete stop. the dealer was notified, but denied any assistance with repair to the failure. the manufacturer was not contacted. the vehicle was not repaired. the approximate failure and current miles was 90,000. the vin was unavailable. nw | |||
| 11/17/2011 | 122632 | ||
| While driving at 45 mph on a medium traffic city road, the brakes were applied while stopping for a traffic light that had turned red. the brake pedal did not respond quickly enough and had depressed all the way to the floor. the vehicle was able to slow down enough to be driven into an empty parking lot. as i got the vehicle to stop, i opened the engine compartment and saw the brake fluid level was very low. the vehicle had its preventative maintenance done on it just three weeks prior and all fluids were checked topped off (all of which is documented by an oil and lube garage). i was able to get the vehicle back to my home and had inspected the issue. an area along the frame rail were the brake lines go from the master cylinder to the abs motor was leaking. the brake lines were severely corroded in just one area, inspection of the rest of the brake lines were ok. its just odd that it was corroded in just the one area and nowhere else. there was no warning that the brakes were about to fail or any indication that the fluid level was low. | |||
| 10/22/2011 | 112000 | ||
| Corrosion on rear driver side brake line caused brake failure, while driving vehicle. such a failure has been reported by many who own this generation of vehicle. | |||
| 09/18/2011 | 86000 | ||
| Tl* the contact owns a 2003 chevrolet suburban. while driving approximately 40 mph, the contact depressed the brake pedal and stated that the brake pedal dropped to the floorboard abnormally. the contact was able to stop the vehicle and place it in park. the contact inspected the vehicle and noticed that the brake lines were corroded and was fractured, causing the brake fluid to leak. the vehicle was not repaired. there was an open investigation under nhtsa action number: ea11001 (service brakes, hydraulic service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings) that could possibly have been related to the failure. the approximate failure mileage was 86,000. | |||
| 09/18/2011 | 86000 | ||
| Tl- the contact owns a 2003 chevrolet suburban. while driving approximately 40 mph, the contact depressed the brake pedal and stated that the brake pedal dropped to the floorboard abnormally. the contact was able to stop the vehicle and place it in park. the contact inspected the vehicle and noticed that the brake lines were corroded and was fractured, causing the brake fluid to leak. the vehicle was not repaired. there was an open investigation under nhtsa action number: ea11001 (service brakes, hydraulic service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings) that could possibly have been related to the failure. the approximate failure mileage was 86,000. kmj | |||
| 09/18/2011 | 86000 | ||
| Tl- the contact owns a 2003 chevrolet suburban. while driving at approximately 40 mph the contact depressed the brake pedal and stated the brake pedal dropped to the floor board. the contact was able to stop the vehicle and place it in park. the contact inspected the vehicle and noticed the brake lines were corroded and had fractured causing the brake fluid to leak. the vehicle was not repaired. there was an open investigation under nhtsa action number: ea11001 (service brakes, hydraulic service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings) that may be related to the failure. the approximate failure mileage was 86,000. ds | |||
| 08/26/2011 | 126000 | ||
| Chevrolet suburban 2003 - complete loss of brakes due to a failed metal break line. chevrolet dealer has advised me that the break lines throughout the vehicle are defective because of extensive corrosion and not safe to drive. this vehicle has always been parked on a hard surface and never used in an ocean/ salter water environment. this is a gm defective in the vehicle. | |||
| 05/16/2011 | 71000 | ||
| Tl*the contact owns a 2003 chevrolet suburban. the contact stated that both brake lines were covered with rust and were also leaking. the service brake light illuminated on the instrument panel. the dealer and manufacturer told the contact that he had to purchase after market parts. the vehicle was not repaired. the failure and current mileage was 71,000. | |||
| 05/16/2011 | 71000 | ||
| Tl- the contact owns a 2003 chevrolet suburban. the contact stated that both brake lines were rusted and were now leaking. the service brake light illuminated on the instrument panel. the dealership and manufacturer were contacted and told the contact that he would have to purchase after market parts. the vehicle was not repaired. the failure and current mileage was 71,000. nw | |||
| 12/06/2010 | 38900 | ||
| When i was backing out of a parking space i put on my brakes and they went down to the floor,i had to be towed to a chevy dealer, when the car was put up on the lift they discovered all metal brake lines were rusted,out the dealer claims chevy is not at fault that it was caused by road salt, i have owned cars for over sixty years and i have lived in the same area for seventy years and i have never had metal brake lines rust out, i feel that chevy used inferior metal for there brake lines. they are billing me $4000.00 to replace brake lines plus whatever has to go with it. if i had been driving on the highway and this happened there would have been serious injures and even deaths. | |||
| 12/08/2010 | 93800 | ||
| Tl-the contact owns a 2003 chevrolet suburban. the contact stated that while driving approximately 5 mph the driver was reversing his vehicle out of the driveway when the brakes failed. the abs illuminated on the instrumental panel while the driver pressed on the brakes. the vehicle was inspected by the owner when he noticed the brakeline was corroded and it was also leaking. the vehicle has not been inspected by a dealer nor has it been repaired. the failure and current mileage was approximately 93,800. tb | |||
| 10/11/2010 | 89000 | ||
| While driving with my family on ny state route 23 east (55 mph zone) toward the intersection of ny state route 32, the traffic light turned yellow. we were about 500 feet away. steady pressure to the brake pedal was applied as would under a normal circumstance. the pedal suddenly went to the floor. the traffic light was now red at about 200 feet away and we were still traveling about 40 mph. i tried the pedal again, however, it went to the floor. without a way to stop, we had no choice but to barrel through a red light with cars in both directions. i repeatedly flashed the head lights and held the horn down to avert catastrophe with the traffic. by the grace of god, we hit no one. over the next half mile, i was able to down shift the automatic transmission and utilize grass on the highway edge to stop the vehicle. upon exit of the vehicle to check it, there was a steady stream of brake fluid coming from a brake along the frame rail by the driver's side front door leaving a 12 - 16 puddle. the vehicle only has 89,000 mostly highway miles and has always been well cared for. luckily no one was killed. this never should have happened. | |||
| 05/29/2010 | 79000 | ||
| While attempting to stop my 2003 chevrolet suburban, the brake pedal went to the floor. fortunately there was no traffic and i was able to slow the vehicle using the transmission. i took the car in for repairs and was told the brake lines had corroded and sprung a leak. the service station showed me that all the lines were so corroded that they all needed to be replaced. the total cost for this was about $1500. this truck is kept in southern indiana where snow and ice are not extreme and salting of roads isn't done to the extent as in more nothern climates. | |||
| 07/25/2008 | 94000 | 1 | |
| Tl*the contact owns a 2003 chevrolet suburban. while pulling out of a parking lot, the contact approached a stop sign. he depressed the brake pedal and it extended to the floor. all of the instrument panel lights illuminated, which indicated that the brake system failed. the contact had to engage the emergency brake to stop the vehicle. the vehicle was towed to the dealer and they stated that the entire brake line system was rusted. the repair would cost $3,000 to replace the entire brake line system. the failure and current mileages were 94,000. updated 10/16/08 *bf brake fluid was leaking from the left front of the vehicle. updated 10/20/08.*jb | |||
| 11/01/2007 | 50000 | 1 | |
| Recall number: 05v379000 summary: certain pickup trucks and sport utility vehicles may experience unwanted antilock brake system (abs) activation. this condition is more likely to occur in environmentally corrosive areas. this recall will be launched in the salt belt states of connecticut, delaware, illinois, indiana, iowa, maryland, massachusetts, maine, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia only. my 2003 suburban experienced the same exact defect when my wife was driving to work and almost ran out into a busy intersection because of low speed abs activation. immediately i took the car in to have it looked at, that cost me over $500 to fix. the problem resulted from excessive corrosion because i live in one of the listed snowbelt states. chevrolet would not assist, acknowledge or help me resolve or fix this issue. i also had to replace the hydo valves discs and rotors all costing me close to $1000. i feel that the 2003 suburban should be added on the recall list mentioned above because the same exact thing happened to my suburban. thank god my wife and know one else was hurt! *tr | |||
| 01/29/2003 | 0 | 1 | 01/29/2003 |
| Doing normal braking, the consumer experienced a soft pedal application which caused extended stopping distance. the dealer has inspected the vehicle and a manufacturer service rep. both informed the consumer that was the normal characteristic of that vehicle. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 11/01/2007 | 50000 | 1 | |
| Recall number: 05v379000 summary: certain pickup trucks and sport utility vehicles may experience unwanted antilock brake system (abs) activation. this condition is more likely to occur in environmentally corrosive areas. this recall will be launched in the salt belt states of connecticut, delaware, illinois, indiana, iowa, maryland, massachusetts, maine, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia only. my 2003 suburban experienced the same exact defect when my wife was driving to work and almost ran out into a busy intersection because of low speed abs activation. immediately i took the car in to have it looked at, that cost me over $500 to fix. the problem resulted from excessive corrosion because i live in one of the listed snowbelt states. chevrolet would not assist, acknowledge or help me resolve or fix this issue. i also had to replace the hydo valves discs and rotors all costing me close to $1000. i feel that the 2003 suburban should be added on the recall list mentioned above because the same exact thing happened to my suburban. thank god my wife and know one else was hurt! *tr | |||
| 12/02/2004 | 22000 | 1 | |
| At 45 mph vehicle jerked, and the tires squealed. vehicle made it to its destination, and it was discovered that abs brakes were defective. dealer could not find any defect.*ak | |||
| 08/09/2004 | 2 | ||
| While driving 60 mph vehicle lost power steering, and consumer had difficulty maintaining control of the vehicle. consumer applied the brake pedal and brakes failed. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. the cause of the failure had not been determined.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 03/27/2006 | 69114 | 2 | 08/19/2003 |
| Rear brake pads wear down on the inside of rotor to the rotor causing metal on metal damage without wearing the outside pads significantly. problem occurred at 30,000 miles and again at 65,000 miles resulting in costly repairs and loss of use of vehicle. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 10/17/2006 | 42900 | 2 | 04/25/2003 |
| 2003 suburban in 10/2006 i noticed that my air conditioning was not working. at that time the vehicle was just out of warranty w/ 42,900 miles on it. i do not drive it during summer months. i purchased the vehicle with 6,000 miles on it, but was advised by the dealership that it was driven only by the sales manager and received an a title, as a new vehicle. i contacted gm's customer service on 10/23/06 and was advised to take it to my local dealership for an official diagnosis and estimate. i did so, and the estimate was for $1,034.25, involving rear a/c leaking vaporline at rear wheel opening. the service department assured me that there was nothing i could have done to cause that, and that the rusting started months before my warranty would have expired. after months of correspondence, i was advised to get it fixed in april, 2007. however,after having it fixed at their advice, gm subsequently told me that they could not assist me at all in recovering the cost of this expensive problem. a few months later, i found that i needed all 4 brake rotors replaced, because, as the garage mechanic put it i've never seen such terrible rusting of all the hardware on that new of a vehicle. he even asked if the vehicle was submerged in water! it has not. this repair then cost me another $800. as you can imagine, i am extremely dissatisfied with this outcome. i bought a vehicle that cost over $42,000 and expected it to last me far more than 3 years without a rust problem. *tr | |||
| 08/12/2005 | 13000 | 2 | 07/30/2003 |
| Tl* the contact owns a 2003 chevrolet suburban. the rotors have been replaced 3 times. the contact had to apply pressure to the brakes in order to stop the vehicles regardless of the driving conditions. the dealer stated that the rotors were corroded at 13,000 miles and replaced them. the failure repeated itself at 18,000 miles. the current mileage was 25,000. *ak the consumer stated wants to be reimbursed for defect repairs and any future repairs due to the defect. the dealer stated recall on seatbelts. updated 06/26/07 *tr | |||
| 12/30/2005 | 36933 | 1 | 10/01/2003 |
| Dt*: the contact stated while regular maintenance was being performed the dealership determined the brake rotors needed to be replaced. the repair should be performed within the next 1,000 miles. the brake pads do not need to be replaced. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 11/27/2003 | 1 | 03/29/2003 | |
| When outside temperature is below freezing, the supplemental brake assist is loud, causing a vibration through the accelerator and even steering wheel. very unsettling and unnerving plus obnoxious. *ak | |||