Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020307002 | 03/01/2005 | 020307002A | 10014945 | Revised front caster and camber adjustment procedure. original not yet received. *tt | 05/12/2005 |
| 040310007D | 11/01/2005 | 040310007E | 10011197 | 20 inch wheels and tires available through gmspo. *tt updated. *nm | 01/10/2005 |
| 02095 | 01/01/2004 | 10007461 | Owners may inquire about the proper setup for a weight distributing hitch on vehicles equipped with rpo z55 auto ride suspension. *mj | 06/23/2004 | |
| 01555 | 01/01/2004 | 10005395 | D height specification missing from si. sit bulletin 1410632. *tt | 02/24/2004 | |
| 030309002 | 07/01/2007 | 030309002B | 10005181 | Rear leaf spring slap or clunk noise (replace spring inserts) *tt updated 10/18/07. *nj | 02/11/2004 |
| 030308002 | 12/01/2005 | 030308002B | 10002851 | Rattle/squeak from front of vehicle. *tt *ar | 09/26/2003 |
| 030310001 | 01/01/2008 | 030310001D | 10000959 | Tire slowly goes flat and/or excessive wheel vibration caused by bead splits (replace wheels with new heavy duty rim version) *tt *ar updated 4/11/08. *nj | 04/09/2003 |
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||||
| 3013 | 01/01/2004 | 10008791 | Unwanted stabilitrak activation or stabilitrak disable message appears on the dic. *tt | 08/23/2004 | |
| SUSPENSION - FRONT | |||||
| 01425A | 01/01/2004 | 01425 | 10005420 | Snap and popping noise in the front suspension area. *tt | 02/25/2004 |
| 01425 | 11/18/2003 | 10004239 | Snap and popping noise in the front suspension area. *tt | 11/24/2003 | |
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||||
| 060308002 | 03/01/2006 | 10019852 | Revised upper control arm replacement. *tt | 05/05/2006 | |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 3340 | 09/23/2006 | 3340C | 10020874 | Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb | 01/25/2007 |
| SUSPENSION - REAR | |||||
| PIP4054A | 02/01/2008 | PIP4054B | 10024345 | Eaton locking differential chatter shudder noise on turns, equipped with a locking rear differential rpo g80. *nj updated 7/17/2008. *pe | 04/07/2008 |
| 3525 | 3525B | 10016714 | Automatic level control inoperative due to water ingestion. *tt | 09/28/2005 | |
| 3000A | 01/01/2004 | 3000B | 10008901 | Rear axle locking differential chatter shudder noise on turns. *mj | 08/25/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/12/2003 | 1 | 2 | 06/12/2003 |
| Tl*the contact owns a 2003 chevrolet suburban. the same day the vehicle was purchased, the contact attempted to apply the parking brake and the vehicle rolled forward. the vehicle has been to the repair shop three times and each time the mechanic stated that everything was fine. the emergency brake has not worked since the vehicle was purchased. the current mileage was 62,000 and failure mileage was 1. the consumer stated the sunroof leaked, a blown fuse was replaced. the temperature gauge in the rear view mirror was inoperative, the dealer tightened the connection, there was a rattle coming from thee left side of the vehicle when going over bumps in the road. updated 10/24/07.*jb | |||
| 09/12/2003 | 8 | ||
| Numerous problems, replaced steering shaft, inner tie rods'; return true; onmouseout=window.status=''; return true;>tie rods, front shock absorbers, idler arm and relay rod, power steering pump and gear assembly. *bf the consumer stated that the steering wheel leads itself and essentially locks into a hard right or left turn and rarely automatically releases from the turn by itself. continued problems with the front end alignment. the four tires were cupped. *tc | |||
| 05/20/2004 | 6 | 09/30/2003 | |
| While driving 40 mph vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that vehicle needed an alignment. however, the problem recurred. *ak the consumer had the front end aligned and the front shock replaced but the problem is intermittent. *tc | |||
| 07/06/2003 | 1 | 2 | 07/04/2003 |
| 2003 chevrloet suburban, possibly other suvs and trucks based on the same or similar chassis (e.g. silverado) according to personal research: vehicle is very difficult to control with regards to steering at freeway speeds and sometimes even at low speeds at the slightest influence of external forces such as wind, road grooves, road uneveness. feels like bumpsteer, but with the ability of wind or turbulence from passing large truck to induce it. essentially vehicle darts left and right no matter the steering input. does not occur on straight smooth roads. has happened since purchasing vehicle. took to dealer multiple times and nothing has improved nor has any real diagnosis been made (they refuse to if you insist). has occured since the first day of purchasing vehicle. exact same problem with 2002 silverado, discussed and resolved on edmunds.com: http://townhall-talk.edmunds.com/webx?50@157.glwccuxwwqo.3@.ef12499 other very similar nhtsa complaints/odi: complaint # 10045857 consumer purchased 2003 chevrolet suburban has repeadedly taken vehicle to dealer due to the vehicle suddenly pulling into on coming traffic when mild winds occur. complaint # 10058005 while driving at any speed and while making right or left steering became loose complaint # 10025081 (2003 silverado) while driving the vehicle pulled to the left. the consumer was concerned that the vehicle may become difficult to control.*ak | |||
| 11/24/2003 | 11000 | 4 | 12/31/2002 |
| 2003 suburban rolled over in road after trying to avoid chair that was obstructing middle lane. *la | |||
| 03/15/2003 | 4000 | 10 | 12/07/2002 |
| Consumer purchased 2003 chevrolet suburban has repeadedly taken vehicle to dealer due to the vehicle suddenly pulling into on coming traffic when mild winds occur.*ak | |||
| SUSPENSION - FRONT | |||
| 01/25/2005 | 60 | 1 | |
| While driving, the vehicle pulled to the left. the owner had difficulty maintaining control. the vehicle was over calibrated. however, the vehicle was still pulling to the left. also, the owner has had 11 new tires in the first 12,000 miles. the dealer also performed a straight track adjustment. however, the problem still exist. *nm *sc 8jb | |||
| 20000 | 1 | ||
| Vehicle was taken to the dealer because the tire treads on the front were worn out. dealer stated tires wore out because the consumer didn't rotate the tires since purchasing the vehicle. consumer went to a firestone tire dealer, who insisted that tires should not wear out due to rotation, but there was something wrong with the balance of the vehicle. *ak | |||