Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 01766 | 01/01/2004 | 10006220 | Fogging of windows in the defrost mode. also including models: 2003-2004 gmc yukon xl, denali xl, 2003-2004 sierra denali. *mr | 04/26/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| PIT5141B | 04/01/2012 | 10043918 | Gm: blower inoperative after control module replacement. this may occur if the speed is set to any speed position, except for low, when the key is turned off. upon nest key up, the blower motor may be inoperative. also included model chevro | 05/01/2012 | |
| 3691A | 10018623 | Front hvac blower inoperative. *tt | 01/09/2006 | ||
| 3556A | 3556B | 10017015 | Rear blower turns on by itself/defaults to high blower speed and/or defaults to full cold. *tt | 10/20/2005 | |
| 040139009 | 08/01/2004 | 10011191 | Hvac blower motor inoperative or stays running. *tt | 01/10/2005 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 3573 | 3573A | 10017277 | Unwanted operation of rear windows. *tt | 10/31/2005 | |
| 01292004 | 01/29/2004 | 10013030 | Bulletin 04-08-64-003, front door power window motor assemblies - warranty repair information. *tt | 04/06/2005 | |
| 040864003 | 02/01/2004 | 040864003A | 10011144 | Power window motor now available separately from the power window regulatory assembly. *tt updated *eh | 01/03/2005 |
| 030864037 | 11/01/2003 | 10005594 | Front power window noisy or inoperative on vehicles located in michigan only. *tt | 03/04/2004 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||||
| 3639 | 10017123 | Service vme-outside rear view mirror inoperative. *sc | 10/25/2005 | ||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 3671 | 10016529 | Service vme - outside rearview mirror vibration. *tt | 09/20/2005 | ||
| 030864025 | 07/01/2003 | 10012576 | Left camper mirror will not lock into detent when mirror is folded inward. *tt | 03/07/2005 | |
| 3002 | 3002B | 10008899 | Service vme - switching mirrors from power folding to power extending. *mj | 08/25/2004 | |
| 030864010 | 05/01/2004 | 030864010A | 10008512 | Outside rearview mirrors may blow in at highway speeds or power folding feature appears inoperative. also to include 2005 models. *tt | 08/03/2004 |
| 00993 | 01/01/2004 | 00993A | 10007826 | Outside rearview mirror glass may crack. *tt | 07/12/2004 |
| 02007 | 01/01/2004 | 10007063 | Power folding mirrors will not fold inward.*mr | 05/25/2004 | |
| 01159A | 01/01/2004 | 10005470 | Outside rearview mirrors memory operation. sit bulletin 1404207. *tt | 02/27/2004 | |
| 030864028 | 09/01/2003 | 10004396 | Availability of replacement parts for wide load outside rearview mirrors. *tt | 12/04/2003 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||||
| 01564 | 01/01/2004 | 10005403 | Inside rearview mirror compass inoperative. service vme. sit bulletin 1411219. *tt | 02/25/2004 | |
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||||
| 030843002 | 09/01/2004 | 030843002A | 10001280 | Rear window washer spray nozzle drips leaving mark on rear bumper. *tt 03-08-43-002, dated 03/01/2003 replaced. *tt | 04/25/2003 |
| 020843001 | 03/01/2004 | 020843001A | 634587 | Rear wiper jumps when the fog lamps are turned on. *tt | 10/03/2002 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 020867009 | 05/01/2005 | 020867009A | 10017360 | Sunroof jams when closing. *tt | 11/03/2005 |
| 01448 | 11/18/2003 | 10004244 | Full size utilities built at janesville, wi are suspect to water leaking from the center roof console caused by a mis-adjusted sunroof glass. *tt | 11/24/2003 | |
| VISIBILITY - WINDSHIELD | |||||
| 040848003 | 06/01/2004 | 10012532 | Windrush around windshield. *tt | 03/07/2005 | |
| 01698 | 01/01/2004 | 10006391 | Windshield reveal molding flutering. service vme. sit bulletin 1450940. *tt | 04/30/2004 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 00844 | 01/01/2004 | 00844A | 10007515 | Front windshield wiper arm does not remain upright position as it did on prior models and as a result, customer may inadvertently brake the wiper arm trying to extend the blade. *mj | 06/29/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 06/01/2010 | 135000 | ||
| I initially noticed a problem closing the rear window and also noticed the hinge connecting the window to the vehicle on the passenger side appeared to be cracked or broken. even though i rarely use the window, eventually the hinge completely broke and the passenger side of the window pulled completely away from the vehicle. the window is raised up so there is a large space between the window and the vehicle on the passenger side. the glass could easily become fully detached from the vehicle and fall off, possibly while the car is being driven. it seems, based on the number of complaints i have seen, that the hinge is defective but gm will not admit this and, therefore, will not pay for the repair. | |||
| 07/20/2008 | 85000 | ||
| Tl*the contact owns a 2003 chevrolet suburban. while the vehicle was parked in the contact's garage, she noticed that the rear window hinges separated from the body of the vehicle. the contact did not notice any differences in the vehicle prior to the failure. the vehicle was taken to the dealer and the contact was informed that the rear window needed to be replaced. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 85,000. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 08/22/2003 | 1 | ||
| While parked rear window exploded without warning.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/25/2006 | 51230 | 1 | 04/22/2003 |
| Passenger side, glued-on hinge to hatchback glass failed. hinge separated from glass causing glass to fall toward child, standing near rear of vehicle. glass is a large, heavy panel and should be secured with more reliable material. search of internet (to find proper fix to problem) found hundreds of similar incidents and little satisfaction from dealership. my dealership refused to assist with any glass related issues. cost $900 to repair. *nm | |||
| 06/20/2005 | 29000 | 1 | 05/26/2003 |
| The back liftgate window on my 2003 chevrolet suburban unexpectedly exploded while the car was sitting in my driveway. the car had been parked for a couple hours and was sitting in the shade on a nice warm but not hot day. i was about 40 feet away when it happened and hear the loud noise. nobody was near the car and no known object hit the glass to cause it to break. glass pieces were thrown ~10 feet from the car and some glass was also inside the car. the frame of the window was still latched but was bent outward. the hydraulic lifts were extended. the car was still under its warranty period but the dealer would not accept it as a warranty claim because he couldn't verify that something didn't hit the window. i suspect there may be a design flaw or installation flaw that placed too much stress on the window. a new window was ordered and installed at the dealer. | |||
| 03/28/2005 | 45800 | 1 | 04/08/2003 |
| While parked in a parking garage with the rear hatch open (retrieving items from the back) the rear window exploded without any sort of contact or apparent cause. owner was injured by exploding glass.*ak | |||
| 12/31/2004 | 1 | ||
| Rear window blew out unexpectedly while consumer went to lock the vehicle. consumer contacted manufacturer since the window could have injured the back passengers.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 02/05/2004 | 30000 | 1 | 12/24/2002 |
| While driving 70 mph, the driver's side window exploded out of the vehicle without warning. the consumer states that, there was no objects that hit the window. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 02/08/2009 | 170407 | 1 | |
| Windshield wipers will not stop working. fuse must be removed to stop wipers from constantly operating. intermittent feature does not work. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 06/12/2003 | 1 | 2 | 06/12/2003 |
| Tl*the contact owns a 2003 chevrolet suburban. the same day the vehicle was purchased, the contact attempted to apply the parking brake and the vehicle rolled forward. the vehicle has been to the repair shop three times and each time the mechanic stated that everything was fine. the emergency brake has not worked since the vehicle was purchased. the current mileage was 62,000 and failure mileage was 1. the consumer stated the sunroof leaked, a blown fuse was replaced. the temperature gauge in the rear view mirror was inoperative, the dealer tightened the connection, there was a rattle coming from thee left side of the vehicle when going over bumps in the road. updated 10/24/07.*jb | |||
| 11/16/2004 | 48000 | 1 | |
| Sun visor was defective. while driving sun visor fell down, blocking the driver's view. consumer took the vehicle back to the dealer, and was told that warranty expired, and consumer would have to pay for repairs. *ak *tc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 1 | 01/02/2003 | ||
| Windshield wipers worked intermittently. dealer was contacted. *ak | |||