Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| 07187A | 09/01/2008 | 07187B | 10026542 | Gmc: some vehicles could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. csc letter received. updated 11/6/08. *pe | 11/06/2008 |
| 07187 | 09/01/2008 | 07187B | 10023585 | Instrument panel cluster gauge needle function may cause inaccurate readings on some 2003-2004 cadillac, chevrolet, and gmc vehicles. *nj updated 2/5/08. *nj updated 9/5/08. *pe updated 11/4/08. *pe | 01/10/2008 |
| 4486 | 10022914 | One of the following concerns when programming the mileage or the hours into an exchange instrument panel cluster that is received from an electronic service center (esc). *nj | 10/04/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 12/04/2009 | 132000 | ||
| Tl* the contact owns a 2003 chevrolet suburban. while driving the speedometer displayed inaccurate information. the vehicle was taken to an authorized dealer for inspection. the technician stated that the instrument panel cluster needed to be replaced. no repairs were made. the failure and current mileages were 132,000. the vin was unavailable. | |||
| 06/30/2009 | 97508 | 1 | |
| Speedometer reads incorrectly. reads speeds over 30 mph while standing still, 120 mph while going 40mph, or nothing at all. it varies from day to day. *tr | |||
| 11/14/2008 | 100000 | ||
| Speedometer not registering accurately. while in neutral 90 mph. *tr | |||
| 11/08/2008 | 40000 | 1 | |
| My family and i were traveling on the interstate in our 2004 chevy suburban when my speedometer started fluctuating from 20 mph to 70 mph to 120 mph. the engine didn't seem to change its running speed as the speedometer fluctuations were occurring. i only have 40k miles, and i | |||
| 04/04/2008 | 93785 | 5 | |
| My speedometer stopped working no warning while on highway went from 70 mph to 120 mph. *tr | |||
| 01/10/2008 | 63000 | 1 | 12/30/2004 |
| Speedometer fluctuates showing speeds greater than actual speed. speeds are greater by anywhere from 10 mph to 80 mph over actual speed. as i write this, the car is parked/engine off and speed indicated is 60 mph. *tr | |||
| 11/01/2007 | 100 | 09/09/2003 | |
| 1) instrument cluster in my 2004 suburban (speedometer and fuel gage) failed during operation 2) 4 instances of running the vehicle completely out of fuel and requiring roadside service. speedometer failure is intermittent failures during operation result in numerous safety and legal issues. 3) gm will correct the failure free of charge if the vehicle has less than 70,000 miles. after the 70,000 mile mark it is a very costly repair for a part gm knows is defective. *tr | |||
| 01/02/2008 | 96000 | 1 | 03/17/2004 |
| Driving to doctor appt and noticed that speedometer stuck on 80 mph. when i exited toll road, still showing 80 mph. after stopping and starting throughout the day, speedometer is now stuck on 120 mph- very dangerous! i bought this suburban new in 2004 and was told today after reporting incident to gm that i was out of the 7 year/70,000 mile recall. my problem..i live in the country 20 miles from the nearest town/work and 90 miles from doctor- is it a wonder i have more that 70,000 miles on a 2004 model?*cn | |||
| 12/22/2007 | 91000 | 1 | 04/26/2006 |
| Speedometer malfunction. problems include speedometer being stuck at 0 mph or other speeds, speedometer beginning at 60 mph and reaching 120 mph when actually traveling 60 mph, and other random problems. *tr | |||
| 04/01/2007 | 15000 | 60 | 09/10/2004 |
| 2004 chevy suburban z71, less than 16000 miles, speedometer periodically displays upwards of 30 - 120+ mph over actual speed. chevy dealer repair cost is too high. my understanding is that this issue is widespread. is there yet a recall? *tr | |||
| 03/01/2007 | 60539 | 1 | 04/08/2004 |
| Tl*the contact owns a 2004 chevrolet suburban. the speedometer malfunctioned and does not operate at all. the repair shop could not determine the cause of the failure and no repairs were made. at 40,000 miles, the dealer rotated the tires, but did not check the rotors. the failure mileage was 60,539 and current mileage was 70,000. updated 03/14/08.*lj the power window motors, universal joints and shocks all had to be replaced. updated | |||
| 01/01/2006 | 62000 | 8 | 03/23/2005 |
| My speedometer doesn't consistently work. some time it does.. some times it says i'm doing 110 mph and people are passing me and my rpms are at 1800. also when my speed ometer doesn't work my rear dfog and wiper do work. when my rear defog and wiper don't work my speedometer does work. i checked all the fuses in all three fuse boxes and none are blown. *tr | |||
| 10/23/2007 | 10 | 08/07/2004 | |
| I have a chevy suburban (2004) that the speedometer just stop working. it first started giving me a slower speed than i was actually going. at 35mph it was registering 9mph. after a few days it was normal then all of a sudden it does not register at all. now it stays at 15 mph without the vehicle moving. *tr | |||
| 10/20/2007 | 88200 | 1 | 04/04/2004 |
| Chevy suburban 2004 defective speedometer. the part is defective, but the dealer wants $500 to make the vehicle safe again. it is a hazard on the road with the wrong speed readout. gm should owe up to the problem, fix the part/vehicles in the name of safety. this will be my last gm if they fail to amend the problem at their cost. *jb | |||
| 10/18/2007 | 51000 | 1 | 12/28/2004 |
| My 2004 chevrolet suburban speedometer stopped working at 50,000 miles. this is a wide spread problem and chevrolet should do a recall and fix the problem at their expense. *tr | |||
| 09/17/2007 | 46400 | 1 | 07/09/2004 |
| Speedometer failure began with the needle jerking as vehicle speed increased and eventually, one night the needle went beyond 120 mph and stuck on the peg while i was on a rural highway with no way to gauge my speed. *tr | |||
| 08/15/2007 | 58000 | 1 | 04/15/2004 |
| Vehicle speedometer displays an incorrect reading on the dash panel gauge. while in park or stopped, the gauge will show anywhere from 20-30 miles per hour and while driving will erratically jump from speed to speed. rpm gauge is not working at all. gas gauge, upon filling up, is slow to register to full. *tr | |||
| 02/03/2007 | 55000 | 1 | 11/14/2003 |
| 2004 z71 chevy suburban, broken speedometer. @ 55,000 miles. *tr | |||
| 06/20/2007 | 47598 | 30 | 01/10/2007 |
| I have a 2004 chevrolet suburban. the speedometer was very erratic , sometimes showing 30 to 50 mph when parked. while driving the speedometer would jump and show 20 to 60 miles over the accurate gps speed. now it read 120 mph all the time. this was a very dangerous matter. *ak | |||
| 06/03/2007 | 25500 | 3 | 01/12/2004 |
| Speedometer failure. bad instrument cluster. very unsafe. *tr | |||
| 11/23/2006 | 1 | ||
| Speedometer on 2004 chevy suburban works sporadically since nov. 2006. cost to replace will be approx. $500. *jb | |||
| 03/09/2007 | 56000 | 2 | |
| Speedometer on 2004 suburban pegs out at 120 when driving slowly and it never returns to 0. based on web searches this is typical failure mode of gm instrument cluster which requires $400-$500 to replace. i, like many others can't afford to replace defective parts and therefore drive at unknown speeds | |||
| 01/15/2007 | 51000 | 1 | 09/30/2004 |
| I have a 2004 chevy suburban lt and the speedometer is stuck and runs wildly on occasion. rarely functions properly. the dealership says it will cost $500+ to replace and is not covered by warranty. vehicle had 51k miles when the problem started. i think this is a defect built into the car and i should not have to pay for replacement! *jb | |||
| 12/27/2006 | 57841 | 1 | 09/13/2004 |
| Faulty speedometer. while idling, the speedometer would begin at approx 80 mpg and go higher as i started to drive (30 mph read 110 mph). then it would gradually go down each time the vehicle came to a stop. it would take 5 - 10 stops before it would finally go to zero. this occurred over a couple of months and finally the speedometer completely quit working. *jb | |||
| 02/13/2005 | 55276 | 1 | 12/04/2003 |
| 4 days ago i noticed that my speedometer arrow was all the way top the right. shut of the car and the needle reset to 30 mph and then it went up as i increased my speed. yesterday it was stuck on 0 even though i was moving. then it worked okay later that evening. later it registered the wrong speed. *jb | |||
| 02/05/2007 | 52400 | 2 | 05/10/2004 |
| 2004 chevrolet suburban speedometer erratic. reading 40 mph parked. found long list of other owners with same complaint at http://www.topix.net/forum/autos/chevrolet-tahoe/t2bgkbgi55eknu77c/p8 . *nm | |||
| 11/19/2006 | 43000 | 1 | 07/09/2004 |
| Speedometer became erratic. jumping to 120 mph while driving 30 mph. showing 70 mph while standing still. i have videos of this phenomenon. dealer stated it is a common occurrence, had to pull instrument cluster from dash and ultimately replace it at a cost of $595. *jb | |||
| 02/06/2007 | 1 | ||
| 2004 chevy tahoe that has a speedometer malfunction. the vehicle is going 120 mph when it is sitting still.. i have read numerous complaints about this issue and gm has yet to have a recall and fix this problem..i believe they are waiting for consumers to die before they bring this issue to the forefront..current fix is a replacement bezel for 600.00 ..if this is a common failure then why aren't we fixing it?? *jb | |||
| 01/12/2007 | 1 | ||
| My speedometer went from 55 to 120 in a matter of seconds. then if you give it a couple of days it would be right again. then all of a sudden i am driving down the interstate and it would go to 120 again. the dealership hooked it up to the computer and they said they rebooted the cluster and it's working for now. they said a lot of people have had this happen and it may only be a temporary fix. so what if i have my cruise control set at 65 and then my speedometer goes to 120? i see an instant accident happening! chevrolet should have a recall on this issue. *jb | |||
| 11/20/2006 | 41000 | 1 | |
| Speedometer is defective. registers between 35 and 120 mph when car is stopped. *nm | |||
| 12/20/2006 | 64355 | 1 | 02/15/2006 |
| Speedometer on 04 tahoe stopped working. *nm | |||
| 08/14/2006 | 56000 | 1 | 04/22/2005 |
| 04 suburban speedometer quit working. speedometer said 120 mph when sitting still. then got stuck nd would drop slowly. now it does not work at all. it sits on zero. *jb | |||
| 11/01/2006 | 49000 | 25 | 10/15/2004 |
| Our speedometer quit working and would either sho us going much slower or much faster than we really were. we were hoping that it was just a sensor, but it was the wiring in the dash, they required that we send in the whole front module and they sent us a new one with our old odometer miles already set. they also required that we send in the old one. our mechanic told us that they had just had to replace a pickups speedometer as well. same year, and similar model. *nm | |||
| 12/02/2006 | 30 | ||
| Started having problems with the speedometer reading incorrect speed at about 40k miles. currently have 55k miles on my 2004 suburban. the speedometer often reads over 100 mph sitting in my driveway. it seems to occur after 30+ minutes of continued driving. additionally, the tachometer becomes erratic and sometimes just drops to 0 while driving. *nm | |||
| 10/31/2006 | 44000 | 1 | 05/05/2004 |
| 2004 chevy suburban speedometer goes crazy,sometimes set at 120 mph while setting still. while driving i never know the speed i'm going. one day my wife was driving the speedometer just kept climbing to 120 mph , that is when it started. sometimes the speedometer goes down to 0 mph then while driving say 30 mph i guess it may take you to 60 mph, 80 mph while at the same rpm. nothing has been done ,it has 44000 miles therefore my warranty is out i have to see if the ext warranty i got covers this, also i have been checking the internet if anyone had similar problems and i have found numerous people on topix.net . thank you for you're time. *nm | |||
| 09/01/2006 | 1 | ||
| 2004 chevrolet suburban - speedometer not working properly. does not give the right speed. may be going 30 but says 70 and vice versa. *nm | |||
| 08/15/2006 | 38000 | 100 | |
| Speedometer does not work properly on 2004 chevy z71 tahoe. it is either pegged at 120 mph, reads too high , or reads too low. *jb | |||