Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| PIT-4662 | 06/01/2008 | 10026744 | Gmc: sir mil dtc b0084 and/or b0085. this concern could be caused by broken seat position sensor circuits under the driver or passenger front seats. over time, from repeated seat movement, the wiring could break. *pe | 12/12/2008 | |
| 3750 | 3750A | 10022482 | Additional diagnostic for yaw/lat sensor dtc's. *kb | 08/15/2007 | |
| 3190 | 3190B | 10021015 | Unable to locate emergency light relay and/or blunt cut wires. *kb | 02/22/2007 | |
| 3427 | 10017023 | Additional diagnostic information dtc p0757. *tt | 10/20/2005 | ||
| 1656326 | 10016821 | Bulletin-sit-bulletin-1656326: pit3569. low tire light on and or dic check tire pressure message when cold. *sc | 10/11/2005 | ||
| 040849006B | 01/01/2005 | 040849006C | 10013441 | Service stability message displayed. *eh | 04/19/2005 |
| 040849007 | 03/01/2004 | 10012680 | Personal trip business trip feature must be on for trip odometer to accumulate. *eh | 03/10/2005 | |
| 3187 | 10010833 | Intermittent service stability message displayed, history diagnostic trouble code c0550. *tt | 12/14/2004 | ||
| 3061C | 3061E | 10010634 | Diagnostic trouble code c0327 with or without additional diagnostic trouble codes setting. *tt | 12/03/2004 | |
| 3159 | 01/01/2004 | 3159A | 10010038 | Instrument panel cluster parts restriction. *tc | 11/03/2004 |
| 3075B | 3075C | 10009599 | Blown mbec 1 or lbec 1 fuse. *tt | 10/08/2004 | |
| 3089 | 3089B | 10009520 | Service engine soon light and reduced engine power with a diagnostic trouble code p1516. diagnostic trouble codes p0120, p0220, p1514, p1515, p1518 and p2135 may also be present. *tt | 10/04/2004 | |
| 3001 | 3001A | 10008900 | No communication with any modules, multipe u-diagnostic trouble codes (dtcs), instrument panel cluster (ipc) warning indicators. 03-04 chevrolet all full size trucks and utilities and 03-04 gmc all full size trucks and utilities and 03-04 | 08/25/2004 | |
| 00846A | 01/01/2004 | 10007857 | Headlamp or instrument cluster lights flickering or dimming. *tt | 07/13/2004 | |
| 01267F | 01/01/2004 | 01267I | 10007624 | Service 4wd light on no codes besides u1000 codes or c0550. *mj | 07/06/2004 |
| 02012 | 01/01/2004 | 10007142 | Cannot program the tire pressure monitoring (tpm) system after installing passengers module (pdm). *mr | 06/02/2004 | |
| 02038 | 01/01/2004 | 10006946 | Diagnostic trouble code b1000. *mr | 05/20/2004 | |
| 01592 | 01/01/2004 | 10005438 | 2003-2004 generation 5 onstar steering wheel control function explanation. sit bulletin 1416474. *tt | 02/27/2004 | |
| 030850014 | 01/01/2006 | 030850014A | 10004388 | Intermittent no start, service stability message, anti-lock brake system (abs) light illuminated, multiple diagnostic trouble codes (dtcs), dic shows unknown driver, various electrical related conditions. includes escalade esv and ext mod | 12/04/2003 |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 3075 | 3075D | 10022766 | Blown mbec 1 or lbec 1 fuse. *kb | 09/26/2007 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| ELECTRICAL SYSTEM - WIRING | |||||
| PIT-4662 | 06/01/2008 | 10026744 | Gmc: sir mil dtc b0084 and/or b0085. this concern could be caused by broken seat position sensor circuits under the driver or passenger front seats. over time, from repeated seat movement, the wiring could break. *pe | 12/12/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/06/2011 | 68000 | 1 | |
| Instrument cluster failed .took vehicle to dealer ,they wanted $500 to replace. took it back several months later and tried to negotiate a lower price and also found that this has been a widespread problem and that some customers report online that they have got the dealer to replace at no cost. my cluster has not been repaired and i am seeking to have gm repair it for free.. *tr | |||
| 05/06/2011 | 68000 | ||
| Instrument cluster failed .took vehicle to dealer ,they wanted $500 to replace.took it back several months later and tried to negotiate a lower price and also found that this has been a widespread problem and that some customers report online that they have got the dealer to replace at no cost.my cluster has not been repaired and i am seeking to have gm repair it for free.. | |||
| 09/15/2011 | 140000 | 1 | |
| The vehicle will shut off at interstate and low speeds and show reduced power and stability system disabled. this is very dangerous, i was nearly killed on the interstate by and 18 wheeler coming up behind me when the engine shut down.. *tr | |||
| 09/15/2011 | 140000 | ||
| The vehicle will shut off at interstate and low speeds and show reduced power and stability system disabled. this is very dangerous, i was nearly killed on the interstate by and 18 wheeler coming up behind me when the engine shut down.. | |||
| 10/17/2011 | 60000 | ||
| Tl- the contact owns a 2004 chevrolet suburban. the contact stated that the gauges in the instrument panel were inoperable. the alternator and temperature gauge would display that the vehicle was overheating. the dealer diagnosed that the instrument cluster panel would need to be replaced. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 67,000. the vin was unavailable. kmj | |||
| 10/17/2011 | 60000 | ||
| Tl- the contact owns a 2004 chevrolet suburban. the contact stated that the gauges in the instrument panel were inoperative. the alternator and temperature gage would show that the vehicle was over heating. the dealer diagnosed that the instrument cluster panel would need to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 67,000. the vin was unavailable. nw | |||
| 12/20/2010 | 130000 | ||
| Instrument cluster failed after extrem cold tempatures, fuel guage, tempature guage, oil pressure gauge and batttery charging system gauge. gm knows about the faulty gauges and as of this date has not made a recall of the instrument panel. considering all legal remedies afforded by law as this is a problem that can be rectified by gm by replacing the aformentioned faulty factory equipment. | |||
| 08/01/2006 | 54000 | ||
| I own a 2004 chevrolet suburban 1500 which i bought used in 2006. since the day i purchased the vehicle the back doors will not automatically unlock either with decreased speed or with the hand held remote. you actually have to reach back and unlock the doors with your hand. now, in the last few months, the remote still works but it is not unlocking any of the doors and you must use the key to unlock drivers door. i was told there are motors in each door for the locks and that replacing them are expensive, so i'm wondering if there have been any kind of recalls for this problem. | |||
| 11/01/2010 | 65000 | ||
| Tl- the contact owns a 2004 chevrolet suburban. the contact stated that the fuel gauge was reading inaccurately and he was unable to determine how much gas was in the vehicle. it read full even when there was no gas in the vehicle. the contact did not inform the dealer or manufacturer nor was the vehicle diagnosed or repaired. the current mileages were 95,000 and the failure mileages were 65,000. the vin was unavailable. bw | |||
| 03/12/2011 | 106121 | ||
| Speedometer began reading incorrectly, pegged out at maximum, drifts aimlessly, then sticks again. cannot get speedometer to reset or read correctly. | |||
| 03/01/2010 | 48250 | ||
| Tl*the contact owns a 2004 chevrolet suburban. while the vehicle was turned off the driver heard a loud noise under the driver's seat. the wires under the seat were exposed. the driver also stated that there were intermittent failures with the electrical system. the vehicle was taken to an authorized dealer who replaced the exposed wires with electrical tape. the failure mileage was approximately 48250. the current mileage was 48349. | |||
| 02/10/2009 | 69850 | 1 | |
| Instrument cluster panel in a 2004 chevy suburban was diagnosed by a gm dealership as defective on 3/4/2009 with 70,400miles. oil gauge and battery gauge fails to read properly often bouncing around/fluttering around during vehicle operation. gauges do not return to zero while vehicle is not operating. gauge failure was noted on 2/10/2009. gm has yet to agree to replace cluster panel though a letter was sent to gm owners regarding matter. letter clearly states not to bring vehicle in to have cluster panel checked until there is believed to be an issue. *tr | |||
| 04/03/2007 | 1 | ||
| Engine intermittently goes into reduced engine power traction control disabled for no apparent reason. engine power is reduced by two thirds. issue has been occurring for approximately 2 years now. gm/chevy dealership has been unable to resolve the issue. i've had the car in the shop over 20 times some times on a weekly basis. throttle body, tac, battery cables, and other components have been changed to no avail. several close calls on the freeway with 18 wheelers bearing down on rear end when issue has occurred. i no longer allow my wife and kids in the car. i'm sure someone will eventually die as a result of this issue and maybe then gm will address the issue. hopefully when it happens it will not involve small children which is what suburbans are typically purchased for...to drive around families with small children. consumers thinking they are purchasing a good size vehicle that will keep their family safe should steer away from gm products. *tr | |||
| 07/03/2008 | 67880 | 1 | |
| I was driving along the freeway and i noticed that on the computerized dashboard, the service tire monitor was flashing. i was driving 50 mph and when i looked at the speedometer, the gauge went up to 120 mph and even though i turned the engine off the gauge is still at 120 mph. i also noticed that the battery gauge is not working, because the gauge is not moving at all and when i looked at the rpm gauge, i was only pressing the gas slightly, the rpm gauge went up to the maximum level. when i was coming back home from work the same day, when i started the engine i felt it right away that whenever i put my foot on the gas, the vehicle is just moving slowly, until it stopped moving. i have it towed to bill heard dealership and they found out that it was the transmission was tore and according to the dealership that i need to have a new transmission. this vehicle is a 2004 chevrolet suburban, bought it brand new. right now we have 67,880 mileage and we only have this vehicle for 4 1/2 years. few months prior to this incident, i received a letter from gm, about a condition that may develop on this vehicle which is where one or more of the instrument panel gauge needles may stick, flutter or become inoperative and may cause inaccurate readings, including the speedometer and the fuel gauge. i have kept that letter and called the gm and i was advised to take the vehicle to the dealership. i was just wandering, because it all happened in one day. i don't know if this problem is related to the transmission. *tr | |||
| 05/17/2008 | 1 | ||
| In researching online i've noticed this on many different chevy 2004 models. the tachometer, fuel gage, and speedometer are what i noticed problems with and what others have seen problems with though the speedometer is the most prevalently noticed item. the gauge motors are not stepping back down when rpms, speed, or fuel levels drop thus leading drivers to respond in potentially dangerous ways. in my own case i almost caused a pile up when i thought i had lost my senses and applied my brakes a little harder than i should have, almost lost control of the vehicle, and certainly agitated the drivers behind me when they almost hit my vehicle. i don't typically get this problem as i typically drive less than 10 miles a day. when i do have to drive more than 60 miles i tend to have this problem. the problem has also been reported to be more prevalent in cold conditions which fits with the explanation i have had that it is the housing of the gear motors breaking down and jamming the gauge gears in the instrument panel. a problem with the plastic used in the housing of the gear magnets; the problem lies with the plastic material that holds the permanent magnet for the rotor of the stepper motor. now that i am aware of the problem and have asked around about fixes i have to stop the vehicle completely and turn it off. from there i have to turn the key enough to bring the instrument panel momentarily on and then back off. it steps the tachometer, speedometer, and fuel gauge back down, (bit by bit with each turn of the key) whichever is having the problem. this solution has been reported to stop working as the problem persists. the instrument panel needs to be replaced at a cost estimate of over $450 from a private shop and at over $800 from the chevy dealership. a gps for speed and a log book w/ calculator can get two of the three solved for me at a price of less than $200; it's just not safe to be writing log book entries while i'm driving. *tr | |||
| 08/01/2006 | 30000 | 6 | 05/15/2004 |
| Owner of a 2004 chevy tahoe z71 4x4 lat august 2006 my vehicle will not start after an overnight stay. since purchasing the vehicle in may of 2004, i had to replace the speedometer. after towing my vehicle to the dealer, 5 times i was told that i had a bad intake manifold and it was causing my vehicle to not start. they replaced it. a few weeks later. about a month later my vehicle did not start. i took it back to the dealer, they claimed that they couldn't find anything wrong. 3 weeks later the problem emerged again, this time i was told that my battery was bad, they replaced it. now this weekend of march 10, the same problem. my vehicle is dead and will not start. i am very anal about taking my vehicle for regular checkups. why is that there is something wrong with the vehicle but the dealer cannot find or fix it. i cannot rely on y vehicle, i may go to work or to store etc. expect to get in my vehicle to come home or even on vacation. the point is that i don't know when it is going to start or halt on me. *jb | |||
| 11/01/2006 | 61000 | 20 | 02/06/2004 |
| I have a 2004 chevrolet suburban with approx. 60,000 miles. the speedometer works intermittently. sometimes it seems to register and other times not at all. when working, the speedometer steps or jaggedly moves. i have no confidence that even if it is working it is not accurate. i have searched the web and there seems to be a high number of similar cases. additionally, i was in a friend's suburban last weekend and he, for the first time, had the same thing happen. he had approx. the same mileage (60,000 miles). very dangerous not to know how fast you are going at any given time. *nm | |||
| 11/11/2006 | 1 | 04/04/2006 | |
| Last night the speedometer started ticking loudly and moving with sudden jerking movements. it then showed i was going 85 mph when i was actually going less than 45. this got progressively worse as i continued, to the point it showed i was going over 120 mph when stopped. now it is all the way to far right side and is stuck. it will not reset when the vehicle is turned off. *nm | |||
| 01/18/2006 | 44119 | 2 | 05/29/2004 |
| Dt*: the contact stated without warning the speedometer stopped working. the dealership determined the speedometer cluster needed to be replaced. also, while turning the contact felt a knocking in the steering. the dealership determined the intermediate steering shaft needed to be replaced. *nm updated 2/7/2006 - *nm | |||
| 02/02/2005 | 22000 | 1 | 07/01/2004 |
| Dt: the consumer stated at 22,000 miles she was told there was a computer glitch in the vehicle. when the consumer turned the ignition off, the seat would shoot forward into the steering wheel. the controls for the seat work backwards. the consumer had to push the button forward in order for the seat to go back. she was told by her service dealer that there was a computer glitch in the program. *jb resetting the seat did not correct the problem. the heated seats came on by themselves. *jb | |||
| 09/17/2004 | 5000 | 0 | 03/30/2004 |
| New, 6 month old vehicle caught fire while in a parking lot. was in parking lot for approx 1 1/2-2 hrs before fire, windows up, doors locked. insurance appraiser and fire marshal says electrical fire, accidental. fire marshal says driver's seat control, insurance says driver's door or window control. never heard what gm says caused by. gm took no responsibility - insurance had to pay off. was reported to fire dept, fire marshal investigated. gm send someone to investigate about 2-3 weeks later. i met him at dealership. he pulled off seat control box and said it didn't cause the fire. pulled off driver's door cover and looked. never said what he thought caused fire. | |||
| 09/06/2004 | 6 | 07/01/2004 | |
| The vehicle lost it's service stability control at 40 miles per hour making it difficult for the driver to maintain control of the vehicle. the vehicle was taken to the dealer for repair for the fourth time, but there still continues to be a steering problem. *nm there were five repair attempts to repair the system. the brakes would pulse and come on while the vehicle was in motion followed by the service stability light. the vehicle would shake violently as if it were out of control. the transmission would slip at times. a service bulletin was found in re to the clutch. the forward clutch seal/piston diss pump as well as the shift cable. the yaw rate sensor table was replaced and the abs module was reprogrammed. there was popping coming from the left when turning due to the crossmember. static noise was heard under the dash at times when the headlights flickered. both upper shock insulators were squeaking. both shock insulators were removed and replaced by new style insulators. the yaw rate sensor was replaced again with one form a new unit, the steering rotation sensor was replaced and the stability module was reprogrammed. *sc *jb | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 06/28/2005 | 3 | 10/18/2004 | |
| I learned through a friend today that there may be a condition in my 2004 chevrolet suburban that i should be very careful with when leaving small children in the vehicle for brief periods of time. i was told that when the key is turned to the first/accessories position, that the shifter lock disengages so that the shifter can be moved out of park and into neutral, etc. because this could easily be an issue when i leave my child in the vehicle and leave the key turned to the accessory position while i'm loading the car, walking around to reach him to fasten seat-belt, fill gas, etc., i tested it, and it's true. the shifter can be easily moved into neutral when the key is in the accessory position. i know this is true not only on some or all of the suburbans, but on yukons, too. this should be recalled and corrected. | |||
| 02/15/2005 | 18000 | 1 | 04/01/2004 |
| I own a 2004 chevy suburban. my son was detailing the car in the driveway. my other son was detailing his truck behind it. my son detailing the suburban had the key turned to accessory and was listening to music while working. as he was wiping the dash board off, his arm hit the steering wheel shifter and popped the truck out of gear! it rolled down the driveway hitting my other son's truck, luckily missing him! come to find out, gm had produced this vehicle with the accessory position unlocking the shifter. i checked the manual and found no warning or reference to this situation. i own a 2002 gm truck and it put in accessory does not unlock the shifter. i contacted gm to investigate and warn it's owners, but they found on march 17, 2005 by letter to me that the suburban was operating as designed. no other vehicle has ever unlocked the shifter in the accessory position. lives are in danger. many people listen to the music in their vehicle while detailing or even tailgating at a football game. someone will be crushed if they are not warned of the design flaw. i have tried writing a couple news orginizations and have warned everyone i know. i think it may take you to help. please help!! | |||
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | |||
| 07/02/2012 | 110000 | 1 | |
| The speedometer gives a false reading that could cause operation of the vehicle at an unsafe speed. this first happened while driving with my family. i noticed that the speedometer seemed to be giving a false reading. using a gps my wife was able to confirm that i was unknowingly traveling at a speed very different than the speed limit. the issue is intermittent . the dealer says this is a known problem but will not fix it despite the obvious safety concerns. *tr | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 10/30/2007 | 60000 | 1 | 08/09/2007 |
| Vehicle fire- started truck, turned on front and rear heater and defrosters. ~2-3min later, the truck was completely engulfed in flames and smoke. caught a second car on fire and house on fire. *tr | |||
| 06/20/2004 | 1500 | 1 | 04/01/2004 |
| Center console with rear climate and radio controls stopped working. took it to riverton chevrolet, and they replaced some faulty wiring. *jb | |||
| 01/21/2005 | 8300 | 0 | 09/02/2004 |
| A fire started in the electrical system behind the glove compartment while driving 20 mph. consumer extinguished the fire with a fire extinguisher. vehicle was towed to the dealer, but dealer did not determine the cause of the fire.*ak | |||
| 09/09/2004 | 14000 | 1 | 11/20/2003 |
| The vehicle caught fire in the engine compartment while the consumer was waiting at a traffic light. the fire was extinguished . the vehicle was towed to the dealer. the cause was determined to be a faulty ground wire. *jb | |||