Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 050846006A | 09/01/2005 | 050846006B | 10015018 | Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt | 05/13/2005 |
| 040852005 | 06/01/2004 | 10012535 | Remote keyless entry (rke) system inoperative. *tt | 03/07/2005 | |
| 3044 | 10010363 | Generation 5 onstar steering wheel control function. *tt | 11/17/2004 | ||
| 3050A | 01/01/2004 | 10009623 | 02-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt | 10/13/2004 | |
| 3047 | 01/01/2004 | 10009607 | 99 through 05 year vehicles, equipped with three-button onstar systems. *tt | 10/08/2004 | |
| 3011 | 01/01/2004 | 10008898 | When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt | 08/25/2004 | |
| 01622 | 01/01/2004 | 10007224 | Secondary sunshade visor elimination.*mr | 06/04/2004 | |
| 030852005 | 09/01/2003 | 10004335 | Diagnostic information for replacement remote keyless entry (rke) transmitter inoperative - unable to synchronize. *tt | 12/02/2003 | |
| 030844018A | 01/01/2005 | 030844018B | 10004329 | Rear seat audio (rsa) and/or rear hvac inoperative. *tt update. *tt | 12/02/2003 |
| 00843C | 11/18/2003 | 10004151 | Replacement (rke) transmitter is inoperative - service vme. *tt | 11/20/2003 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| PI-5141 | 01/01/2012 | 10043536 | Buick/cadillac/chevrolet/gmc/oldsmobile: if blower motor is set to any speed position and when key is off, it becomes inoperative and may still be inoperative after key is turned on. *pe | 04/09/2012 | |
| SB-10240 | 05/01/2011 | 10038760 | Ready | 06/27/2011 | |
| SB-10240 | 05/01/2011 | 10038760 | General motors service campaing: see document search button for owner letter. the hvac blower may not work at certain functions or may become inoperable. there could be a burning smell or smoke. *rm | 06/27/2011 | |
| 050138012 | 11/01/2006 | 050138012C | 10017373 | Ei05082 - loss of blower motor speeds except for high speed or inoperative. *tt updated. *kb updated *kb | 11/04/2005 |
| 040138014 | 10/01/2004 | 10012731 | High pitched tone heard inside vehicle when ac compressor is engaged. *eh | 03/11/2005 | |
| 040138015 | 10/01/2004 | 10012733 | Diagnostic information for moan groan or boom noise at idle vibration in steering wheel or felt through floor when ac compressor engages do not replace ac compressor. *eh | 03/11/2005 | |
| 040138013 | 10/01/2004 | 10012727 | Hvac not cold enough a/c compressor does not engage . *eh | 03/11/2005 | |
| 040137004 | 04/01/2004 | 10012614 | Revised air conditioning (a/c) system performance test. *tt | 03/08/2005 | |
| 040138008 | 06/01/2004 | 10012173 | Heat ventilation and air conditioning system cannot be controlled or defaults to defrost mode. *eh | 02/16/2005 | |
| 040138010 | 08/01/2004 | 10011190 | Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt | 01/10/2005 | |
| 3056 | 10010369 | Part restriction on air conditioning compressors. *tt | 11/17/2004 | ||
| 3179 | 01/01/2004 | 10010266 | Automatic dual zone hvac battery draw supplement to 02-01-39-007a. *tt | 11/08/2004 | |
| 1773 | 01/01/2004 | 1773B | 10010054 | High temperature gauge readings at an extended idle with the ac on. *tc | 11/03/2004 |
| 3076 | 01/01/2004 | 10009603 | Repeat hvac blower motor failure. *tt | 10/08/2004 | |
| 3086 | 01/01/2004 | 10009509 | Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt | 10/04/2004 | |
| 01428B | 01/01/2004 | 10007279 | Rear air conditioning hvac blower motor control module information. *tt | 06/09/2004 | |
| 030138019 | 09/01/2004 | 030138019A | 10005551 | Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up | 03/02/2004 |
| 01561 | 01/01/2004 | 10005400 | Sizzle noise after vehicle shut off. service vme. sit bulletin 1410828. *tt | 02/24/2004 | |
| 01428A | 01/01/2004 | 01428 | 10004172 | Rear air conditioning hvac blower motor control module information. service vme. sit bulletin 1455584. *tt (this bulletin replaces pi01428a dated 11-18-03). *tt | 11/20/2003 |
| 030139008 | 06/01/2003 | 10002850 | Changes in air conditioning compessor on/off instrument panel display symbol from 2003 to 2004 model year and synchronizing the driver and passenger set temperatures. *tt | 09/26/2003 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 702 | 02/01/2005 | 10016375 | Navigation radio system does not have complete coverage. gm tech links. *tt | 09/09/2005 | |
| 3090 | 01/01/2004 | 10010236 | Unable to perform set up new onstar on vehicles with gen 6.05 hardware. *sc | 11/05/2004 | |
| 3113 | 01/01/2004 | 10010199 | Gen 6 vehicles in mount airy, nc cannot connect to onstar or emergency services. *sc | 11/04/2004 | |
| 3120 | 01/01/2004 | 10010109 | Onstar center unable to perform remote diagnostic. (2004-2005 chevrolet yukon, 2005 chevrolet trailblazer, 2002, 2003, 2005 buick rainier, 2005 chevrolet express van, and 2005 cadillac seville) *sc | 11/04/2004 | |
| 3111 | 01/01/2004 | 3111A | 10010020 | Navigation system coverage of canada. (2004-2005 chevrolet trailblazer, 2004-2005 gmc envoy, 2004-2005 buick rainier/rendezvous, 2004-2005 cadillac escalade, 2005 chevrolet avalanche/suburban/tahoe, 2004-2005 gmc denali, 2005 gmc yukon, a | 11/03/2004 |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 3106 | 01/01/2004 | 10010132 | Xm radio was working prior to july 26, 2004 and it is inoperative now. *jb | 11/04/2004 | |
| 00573 | 01/01/2004 | 10007618 | Low audio output from speakers. *mj | 07/06/2004 | |
| 01662 | 01/01/2004 | 10007248 | Xm error on a radio display. *tt | 06/04/2004 | |
| 01958 | 01/01/2004 | 10006948 | Product information regarding radio personalization. *mr | 05/20/2004 | |
| 01849 | 01/01/2004 | 01849A | 10006708 | Vehicles equipped with xm do not have audio, am, fm work correctly. *mr | 05/11/2004 |
| 01864 | 01/01/2004 | 01864A | 10006615 | Radio cd skips/ejects or clock resets to 12:00. *mr *tt | 05/07/2004 |
| 01759 | 01/01/2004 | 10006302 | Xm rapid activation utilization. *mr | 04/28/2004 | |
| 01390 | 11/18/2003 | 10004195 | Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt | 11/21/2003 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-089B | 09/01/2008 | 10026805 | Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe | 12/19/2008 | |
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 08/12/2010 | 75000 | ||
| 2004 chevy suburban w/80,000 mi. used for towing rv-reduced engine power. codes are not specific for the problem and multiple repairs have not fixed problem. this is an extreme hazard when towing as rig cannot move off the road with so little power. i am reading many posts online for the same issue. | |||
| 01/01/1901 | 1 | ||
| 2004 chevrolet suburban. consumer states unsatisfactory transaction *tgw the consumer stated he was unable to lower the spare tire on his vehicle. the tire was stored under the rear of the vehicle on a cable lowering mechanism. the tire would lower only four inches because of a secondary latch system. the system was supposed to be able to be released according to the owners manual. the consumer spent hours over a three day period of time, trying to get the tire lowered to the ground. he took the vehicle to the dealer to have them release it. the mechanic could not lower it either. they removed the entire mechanism and the tire and at the consumers request they put it in the cargo area. the consumer stated his concern was that the system was improperly designed. it was susceptible to rust after a short period of time which could allow it to malfunction. *jb | |||
| 05/17/2008 | 1 | ||
| In researching online i've noticed this on many different chevy 2004 models. the tachometer, fuel gage, and speedometer are what i noticed problems with and what others have seen problems with though the speedometer is the most prevalently noticed item. the gauge motors are not stepping back down when rpms, speed, or fuel levels drop thus leading drivers to respond in potentially dangerous ways. in my own case i almost caused a pile up when i thought i had lost my senses and applied my brakes a little harder than i should have, almost lost control of the vehicle, and certainly agitated the drivers behind me when they almost hit my vehicle. i don't typically get this problem as i typically drive less than 10 miles a day. when i do have to drive more than 60 miles i tend to have this problem. the problem has also been reported to be more prevalent in cold conditions which fits with the explanation i have had that it is the housing of the gear motors breaking down and jamming the gauge gears in the instrument panel. a problem with the plastic used in the housing of the gear magnets; the problem lies with the plastic material that holds the permanent magnet for the rotor of the stepper motor. now that i am aware of the problem and have asked around about fixes i have to stop the vehicle completely and turn it off. from there i have to turn the key enough to bring the instrument panel momentarily on and then back off. it steps the tachometer, speedometer, and fuel gauge back down, (bit by bit with each turn of the key) whichever is having the problem. this solution has been reported to stop working as the problem persists. the instrument panel needs to be replaced at a cost estimate of over $450 from a private shop and at over $800 from the chevy dealership. a gps for speed and a log book w/ calculator can get two of the three solved for me at a price of less than $200; it's just not safe to be writing log book entries while i'm driving. *tr | |||
| EQUIPMENT ADAPTIVE | |||
| 05/17/2008 | 1 | ||
| In researching online i've noticed this on many different chevy 2004 models. the tachometer, fuel gage, and speedometer are what i noticed problems with and what others have seen problems with though the speedometer is the most prevalently noticed item. the gauge motors are not stepping back down when rpms, speed, or fuel levels drop thus leading drivers to respond in potentially dangerous ways. in my own case i almost caused a pile up when i thought i had lost my senses and applied my brakes a little harder than i should have, almost lost control of the vehicle, and certainly agitated the drivers behind me when they almost hit my vehicle. i don't typically get this problem as i typically drive less than 10 miles a day. when i do have to drive more than 60 miles i tend to have this problem. the problem has also been reported to be more prevalent in cold conditions which fits with the explanation i have had that it is the housing of the gear motors breaking down and jamming the gauge gears in the instrument panel. a problem with the plastic used in the housing of the gear magnets; the problem lies with the plastic material that holds the permanent magnet for the rotor of the stepper motor. now that i am aware of the problem and have asked around about fixes i have to stop the vehicle completely and turn it off. from there i have to turn the key enough to bring the instrument panel momentarily on and then back off. it steps the tachometer, speedometer, and fuel gauge back down, (bit by bit with each turn of the key) whichever is having the problem. this solution has been reported to stop working as the problem persists. the instrument panel needs to be replaced at a cost estimate of over $450 from a private shop and at over $800 from the chevy dealership. a gps for speed and a log book w/ calculator can get two of the three solved for me at a price of less than $200; it's just not safe to be writing log book entries while i'm driving. *tr | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 09/27/2004 | 786 | 1 | 08/26/2004 |
| Within one month of vehicle purchase consumer began to hear a loud pitch screeching noise any time the vehicle was stopped with the air conditioner on. noise can be heard both inside and outside of the vehicle at some distance from vehicle. noise has progressively worsened over year period and occasionally occurs while vehicle is in motion with air conditioner on. *jb | |||