Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 05/03/2010 | 40000 | ||
| Tl -the contact owns a 2007 chevrolet suburban. the contact stated that after refueling, fuel spewed out from the fuel tank. the contact stated that the fire department had to be contacted. the vehicle was towed to an independent mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 111,000. kmj | |||
| 05/03/2010 | 40000 | ||
| Tl -the contact owns a 2007 chevrolet suburban. the contact stated that after refueling, fuel started spew out from the fuel tank. the contact stated that the fire department had to be contacted. the vehicle was towed to an independent mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 111,000. pm | |||
| 10/12/2011 | 70000 | ||
| Tl- the contact owns a 2007 chevrolet suburban. the contact stated that the radio and the entire instrument panel failed. the contact also stated that he would smell gasoline while driving the vehicle. the vehicle was then taken to the dealer for inspection where they stated that a sensor for the throttle body needed to be replaced. the vehicle was repaired but the failure recurred. the vehicle was taken to the dealer for inspection of the radio and they stated that the could not locate any issues with the radio. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 70,000. kmj | |||
| 10/12/2011 | 70000 | ||
| Tl- the contact owns a 2007 chevrolet suburban. that contact stated that he was driving the vehicle and the radio shorted out and caused the instrument panel to fail. the contact also stated that he would smell gasoline while driving the vehicle. the vehicle was then taken to the dealer for inspection and they stated that a censor for the throttle body needed to be replaced. the vehicle was repaired but the failure recurred. the vehicle was taken to the dealer for inspection about the radio shortage and they stated that the could not find anything wrong. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 70,000. ap | |||
| 06/15/2012 | 78268 | ||
| 2007 suburban vehicle came to a stop 25ft behind several stopped cars at a red light. without provocation, the vehicle strongly accelerated/surged forward while the brakes were engaged. driver continued to attempt to stop the vehicle by repeatedly hitting the brake pedal, but with no success. passenger in vehicle reported seeing drivers foot on the brake. vehicle accelerated forward into the back of another vehicle which was then pushed into a third. all three vehicles suffered damage. airbags failed to deploy in suburban despite level of impact. vehicle was taken to chevrolet dealer for complete diagnostic. results inconclusive; no data errors recorded in computers and no apparent mechanical attribute could be found relating to vehicle action. action could not be repeated by technician. vehicle released to owner. no explanation could be given as to this action. dealer did not follow up or continue investigation. | |||