Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| SB-09-08-64-032A | 04/01/2011 | 10039024 | Ready | 06/30/2011 | |
| SB-09-08-64-032A | 04/01/2011 | 10039024 | Gm: the chrome outside door handle is cracked or loose at the screw where it attaches. grease may have cause the screw to degrade or the torque was too high. *rm | 06/30/2011 | |
| SB-09239 | 07/01/2010 | 10033533 | Cadillac/chevrolet/gmc: special coverage adjustment-front and rear chrome interior door handle lever. some vehicles may be peeling on top surface of the front or rear chrome interior door handle(s). a chrome plating irregularity combined | 08/20/2010 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/03/2012 | 50000 | 1 | |
| My dash began with a small crack on the left side of the top of the airbag. we then had a very long crack on the driver's side over the hump. i took the car to the chevrolet dealership i bought it from and they said it was not under my warranty and that i would have to pay out of pocket. about 6 months ago another long crack on right side of airbag developed. airbag is partially exposed and i feel it is a safety concern. after doing some research, it seems this is an extremely common problem in these automobiles. there's even a facebook group complaining of this common problem! *tr | |||
| 06/04/2012 | 80000 | 1 | |
| Dash on vehicle has cracked at the airbag on the dash on the passenger side. *tr | |||
| 01/10/2010 | 60000 | ||
| Tl-the contact owns a 2007 chevrolet suburban. the contact stated that the dashboard was cracking on the inside of the steering column and where the passenger side airbag was located. the contact expressed concerns about the airbag possibly deploying inadvertently or the entire dashboard detaching from the vehicle. the vehicle was taken to an authorized dealer, where they were unable to diagnose why the dashboard was cracking. the manufacturer was made aware of the failure and offered to pay for half of the repair costs. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 71,000. sm. | |||
| 01/10/2010 | 60000 | ||
| Tl - the contact owns a 2007 chevrolet suburban. the contact stated that the vehicle dash board was cracking on the inside of the steering column and where the passenger side airbag was located. the contact mentioned that she was concerned that the air bag might deployed or that the dash board detach completely as a result of the failure. the vehicle was taken to the dealer who was unable to diagnosed what was causing the problem. the manufacturer was made aware of the failure who only offered to pay for half of the repair cost. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 71,000. pm | |||
| STRUCTURE - BODY | |||
| 04/29/2012 | 79467 | ||
| Tl* the contact owns a 2007 chevrolet suburban. the contact stated that the rear automatic lift gate was opened and fell down, abruptly striking the contact in the head. the contact took the vehicle to the dealer and was told that the support struts on the rear lift gate failed. the vehicle was not repaired. the failure and the current mileage was 79,467. | |||
| 04/29/2012 | 79467 | ||
| Tl- the contact owns a 2007 chevrolet suburban. the contact stated that the rear automatic lift gate was opened and fell down, abruptly striking the contact in the head. the contact took the vehicle to the dealer and was told that the support struts on the rear lift gate failed. the vehicle was not repaired. the failure and the current mileage was 79,467. kmj | |||
| 04/29/2012 | 79467 | ||
| Tl- the contact owns a 2007 chevrolet suburban. the contact stated that the automatic lift on the rear lift gate failed. the contact rear lift gate was opened and fell down and hit the contact in the head. the contact took the vehicle to the dealer and was told the support struts on the rear lift gate had failed. the failure mileage and current mileages were 79,467.rl | |||
| STRUCTURE - BODY - DOOR | |||
| 12/10/2009 | 25312 | 1 | |
| Cut finger on door of 2007 suburban due to failure of plastic chrome on interior driver door handle. other handles in car are also failing. reported to dealer and they reported numerous complaints and failures as well as other cut hands and fingers which should indicate a design flaw. *tr | |||