Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
10-00-89-017C02/01/201110038295Ready06/14/2011
10-00-89-017C02/01/201110038295Gm: information on fixing multiple situations right the first time. *rm06/14/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
09/03/201250000
 My dash began with a small crack on the left side of the top of the airbag. we then had a very long crack on the driver's side over the hump. i took the car to the chevrolet dealership i bought it from and they said it was not under my warranty and that i would have to pay out of pocket. about 6 months ago another long crack on right side of airbag developed. airbag is partially exposed and i feel it is a safety concern. after doing some research, it seems this is an extremely common problem in these automobiles. there's even a facebook group complaining of this common problem!
06/04/201280000
 Dash on vehicle has cracked at the airbag on the dash on the passenger side.
07/15/201143850
 Noticed a small crack on the passenger side dashboard near airbag. crack spread and now have a triangular shaped hole in that spot. another crack, much larger, has now appeared on the driver's side of the dashboard.
06/15/201278268
 2007 suburban vehicle came to a stop 25ft behind several stopped cars at a red light. without provocation, the vehicle strongly accelerated/surged forward while the brakes were engaged. driver continued to attempt to stop the vehicle by repeatedly hitting the brake pedal, but with no success. passenger in vehicle reported seeing drivers foot on the brake. vehicle accelerated forward into the back of another vehicle which was then pushed into a third. all three vehicles suffered damage. airbags failed to deploy in suburban despite level of impact. vehicle was taken to chevrolet dealer for complete diagnostic. results inconclusive; no data errors recorded in computers and no apparent mechanical attribute could be found relating to vehicle action. action could not be repeated by technician. vehicle released to owner. no explanation could be given as to this action. dealer did not follow up or continue investigation.
07/15/201143850
 Noticed a small crack on the passenger side dashboard near airbag. crack spread and now have a triangular shaped hole in that spot. another crack, much larger, has now appeared on the driver's side of the dashboard.
06/15/201278268
 2007 suburban vehicle came to a stop 25ft behind several stopped cars at a red light. without provocation, the vehicle strongly accelerated/surged forward while the brakes were engaged. driver continued to attempt to stop the vehicle by repeatedly hitting the brake pedal, but with no success. passenger in vehicle reported seeing drivers foot on the brake. vehicle accelerated forward into the back of another vehicle which was then pushed into a third. all three vehicles suffered damage. airbags failed to deploy in suburban despite level of impact. vehicle was taken to chevrolet dealer for complete diagnostic. results inconclusive; no data errors recorded in computers and no apparent mechanical attribute could be found relating to vehicle action. action could not be repeated by technician. vehicle released to owner. no explanation could be given as to this action. dealer did not follow up or continue investigation.
10/01/201067138
 Tl- the contact owns a 2007 chevrolet suburban. the contact stated that the front passenger and rear driver side door handles both cut into the fingers of passengers while attempting to exit the vehicle. the dealer was notified and the front passenger door handle was replaced. the failure mileage was 67,138 and the current mileage 85,000. kmj
10/01/201067138
 Tl- the contact owns a 2007 chevrolet suburban. the contact stated the front passenger and the rear driver side door handles have both cut the fingers of passengers while attempting to exit the vehicle. the dealer was notified and at the time the front passenger door handle was replaced. the failure mileage was 67,138 and the current mileage 85,000. dt
05/13/201279000
 My suburban wont shift or move in drive or in 3rd. it will go in to 2nd and 1st and reverse. it just revs up when in drive. i was reading online and found several other people to have the same problem with this vehicle. this should be a recall on the transmission or defective parts causing this in the transmission.