Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
10-00-89-017C02/01/201110038295Ready06/14/2011
10-00-89-017C02/01/201110038295Gm: information on fixing multiple situations right the first time. *rm06/14/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
10/14/2011105600
 Cracks on dashboard next to passenger airbag and above the instrument panel on the left side running across the hump. always kept in covered garage and maintained as per manufacturer suggested cleaning procedures. crack on passenger side has widened to the point where the air bag cover makes a rattling noise, apparently due to vibration of the whole part.
04/01/201156569
 Driver side rear door lock quit working, shortly after that driver door quit lock quit working, took into dealer for repair, said it would be about $1000 for 2 door lock actuator replacements, a few months later the psgr rear door lock quit working.
12/22/201136000
 Driving the car on city street, let off gas to slow down, engine shudders, the instrument console flashes, indicates engine power decreasing, the radio stops working, the vehicle loses power, the stabilitrac indicates it needs to be serviced, gives rear camera/towing warning, the engine dies, brakes are lost. immediately after engines dies starter will not crank. the car will start again after several minutes. check engine light is on. after a drive of about 4 miles parked car and started next morning--check engine light is off. engine quitting and no brakes could be dangerous. intermittent problem
11/12/201185000
 Inside door handle chrome is peeling and has cut our hands on several occations.
10/15/201140000
 The door lock actuator does not work on the driver's door.
06/01/201136000
 I own a 2008 chevy suburban ltz with 37k miles. the rear door lock actuators failed at 36k miles. the faulty door lock actuators prevent locking or unlocking of the doors from the drivers seat. as i have small children, i feel it is a safety issue to drive with unlocked doors. after researching this issue i discovered the problem to be widespread on a number of chevrolet vehicles. please reference the following internet forum discussions : http://www.gm-trucks.com/forums/index.php?showtopic=98284&st=165 http://townhall-talk.edmunds.com/direct/view/.f206d4b/75#msg75 i suggest the nhtsa look into this issue and mandate a recall and the installation of a more reliable door lock actuator. please let me know how i can be of further assistance in this matter.
08/01/200825000
 All door acuators faulty. dealer replaced 1 rear door at purchase (used). over next 12 months all have failed. i have no way to lock or unlock doors except manually . (keyfob remote and driver door not working). this is a safety issue that chevrolet should fixed regardless of warrenty. please pursue with gm/chevrolet as their customer service response is to take to the dealer. $250/door.
08/27/201071000
 Passenger's side handle of our 08 suburban kept cutting people's hands on exit. finally had dealer replace for $120+. now, about a month later, my side (driver) is doing the same thing. this is obviously a quality/design defect and i don't feel i should have to pay for these repairs when i've found so many online with the same problem. currently i'm typing this with a sliced index finger that hurts like sin. thanks for any help.