Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
04060408803/01/2005040604088A10014959Replacement of connector when replacing fuel tank module/fuel pump module. *tt05/12/2005
ENGINE AND ENGINE COOLING - ENGINE
308110010375Service engine soon light and p0300 when towing, cruising uphill or on hard acceleration. *tt11/17/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
08/05/20081479542
 Tl*the contact's mother owns a 1996 chevrolet tahoe. the windshield wipers were not operating normally. they were repaired in 2001. recall 03v159000 component: visibility:windshield wiper/washer is related to the failure. the dealer confirmed that the vin is not related to the recall. the dealer also wrote on the invoice that the windshield wipers are working temporarily and can fail at anytime. the corporate office of gm was also notified of the failure. the failure mileage was 147956 and current mileage was 148114. updated 01/08/09 *bf the consumer stated the problems started when the vehicle would not start. it was determined the problem was the fuel pump. the headlights were not coming on. the consumer requested that the headlight switch be looked at. the vehicle began to shake and stall and white smoke emitted from the muffler. the check engine light also illuminated. updated 01/09/09. *jb
02/08/20053
 Consumer was having trouble with electrical system. the exterior and interior lights inadvertently fail and cease working. consumer took the vehicle to a dealer to determine the cause; however, the dealer was unable to locate the problem. the consumer is still experiencing unexpected failure with the lighting system. also, check engine light was on. dealer could not determine why the light was on. fuel pump had to be replaced twice within the past year.*ak the blinker and turn signals have to be replaced frequently. coolant leaked into the engine and it had to be replaced. air bag warning light illuminated. starter was replaced. the steering wheel shook. the dealer replaced the idler arm and drag link. water pump leaked. power steering pump leaked. brake cable broke. pinion seal leaked. master cylinder leaked. *nm
10/15/200379000
 While driving at usual speed of 35 mph,down a steep hill my wife was terrified when suddenly the engine failed, steering and braking became difficult and, in her mind, nothing was working. she missed a number of cars at the bottom of the hill and pulled into a vacant gas station. the engine started for me after she called me on her cell phone and it was difficult to understand what had happened but the same thing happened to me driving and i understood the stress that she endured. the chevy agency(chase motors in middleboro mass was nice and curtious and stated that the problem had been fixed at no coast to us. the identical thing happened again ? time between and again the chase chevy replaced the part and stated that this had been fixed and would not happen again. it is happening again and my wife states that she will never drive the car again. in talking to a representative at gmc he stated that although that was dangerous at 40 mph to happen they did not consider that a safety issue
ENGINE AND ENGINE COOLING - COOLING SYSTEM
02/24/20051
 About 6 weeks ago i submitted documentation regarding the extensive repairs i had to do on my 1996 chevrolet tahoe. however, i have not received anything on the matter. at this time i would like to know if the paperwork was received, if there is a number i should call to follow up or is there another way i can check on the status of complaint. thanks for any assistance. *ak
09/01/2002
 While traveling on highway engine check light appeared on dashboard. dealership is aware of problem.*ak
04/10/2001307/01/1997
 Consumer states that a defect in the mulitfunction switch, causes her to have no brake lights. dealer replaced part 3 times, problem still occuring. nlm serpentine belt tensioner coming apart. disconnect nipple fitting leaking. wipers slapping on windshield and has no speed and/or intermittent wiper operation. dealer found needs wiper motor and wiper transmission. *tt
06/21/19961
 Water pump bracket installed wrong at factory, causing serpentine belt to wear through/break, as well as engine to overheat and radiator to overflow. *dh
ENGINE AND ENGINE COOLING - ENGINE
12/13/2008168000
 Tl*the contact owns a 1996 chevrolet tahoe. while driving 55 mph, the four wheel drive light illuminated and began flashing. there was smoke underneath the hood and the vehicle stalled. after opening the hood, the smoke continued to multipy; however, there was no fire present. a police report was filed. the contact provide more details after receiving a copy of the police report. the vehicle was towed to an auto repair shop. the failure and current mileage was 168,000.
05/15/2003836982
 While driving to work i was going over a bridge on i-95 when the trucks rpm's maxed out and the truck drifted to a stop. i have replaced the head gaskets about 3 weeks prior to this happining now i am out a car. when i took it to the mechanic he said that for some reason the engine blew. i take care of my cars and check all the fluids twice a week. how can i get this fixed. the truck only has 83,698 original miles on it. this engine should have lasted another 50,000 to 60,000 miles.*ak
11/28/2003100000105/01/1999
 The vehicle was parked for 9 hours with the engine off before the vehicle caught on fire. the fire department determined the fire started from the engine. please provide any additional information. *nm *jb
06/02/2000212/01/1995
 Part replaced: air conditioner comperssor, orfice, tensioner, belt, switch, axle/differential, seal,shoe kit, gasket
01/01/1996111/25/1995
 Valve seal and valve failed.
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
06/01/2001103/16/1996
 Vehicle using excess amounts of oil, dealer stated that the consumer needed to carry extra oil at all times. *slc
10/01/200003/01/1996
 Engine failure-shims under bearings
04/20/2000205/01/1999
 Engine stalled twice in 2 days. prior to stall, the clock was inop and the radio went blank. *ak
08/30/1999
 While traveling the rpms would drop to zero, causing the vehicle to stall without indications. please provide further information. *ak
06/21/1996
 When driving at any speed vehicle stalled/ shut down without prior warning.*ak
06/21/19973
 When driving at any speed the vehicle stalled and shut down . consumer had the tranmission repaired three times. but it did not solve the problem, and dealer can't determine the cause. *ak
01/01/1996
 Engine failure, cause unknown. *ak
11/01/1996112/15/1995
 Engine failed.
03/12/1998
 When consumer let off gas pedal during driving at 40 mph or more,the vehicle will slow down. also when starting the vehicle it started at 1500 rmp. after sveral seconds the engine will die. vehicle has been in/out of dealer shop on several occasions. on each occasion the problen reoccurred. dealer notified. *ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
04/10/2001307/01/1997
 Consumer states that a defect in the mulitfunction switch, causes her to have no brake lights. dealer replaced part 3 times, problem still occuring. nlm serpentine belt tensioner coming apart. disconnect nipple fitting leaking. wipers slapping on windshield and has no speed and/or intermittent wiper operation. dealer found needs wiper motor and wiper transmission. *tt
06/02/2000212/01/1995
 Part replaced: air conditioner comperssor, orfice, tensioner, belt, switch, axle/differential, seal,shoe kit, gasket
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
09/01/1996107/01/1996
 Oxygen sensor failed.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
1
 Exhaust gas recirculation valve failed.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
07/12/200410000015
 Exhaust y pipe sheared off, common in this type of vehicle. very expensive because parts include y pipe two catalletic converters and three o2 sensors.*ak
05/17/2003105000202/05/2000
 Intake manifold leaks can lead to any number of very serious, and expensive, problems. while the part itself isn't costly, the labor to repair it is very intensive, and has been quoted around $800 usd (give or take a couple hundred depending on the vehicle). this is in addition to any other costly problem(s) the intake manifold gasket leak may have produced. we are demanding accountability from general motors. a nationwide backorder should be reason enough for gm to assemble a recall. we can only hope that the world's largest vehicle manufacturer who has been the world's automotive sales leader since 1931 will stand up and claim responsibility for a problem that is so prevalent among their vehicles. recalls should be mandated in all cases of incompetence, not solely when it affects public safety. while some of us have been fortunate enough to have this problem occur within our warranty, there are many others of us that have had to pay for these expensive repairs just after the warranty expires. because gm has refused to admit liability on this issue, we feel that this will be a repetitive problem. once this gasket has been replaced, and customers pockets drained, gm service centers everywhere can expect to see consumers returning, for this same problem that hasn't been rectified due to a designing flaw on gm's part. this error should have been corrected, not the first time in for service, but before entering mass production in millions of vehicles. can one presume this is one way of keeping general motors patrons coming back time after time? *nlm