Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/02/20081
 I purchased 5 toyo proxies 285/60/18 and have had a blow out on the side wall of two within the last year with premature cracking on all of the tires. the first tire that blew out i thought was just an accident. but after purchasing the 5th tire and then having a blow out on 4/2/2008, within 6 mos of them, where the sidewall was affected, i decided to look online and found where the proxies were having issues with other consumers with blowing out the sidewalls. co wanted a four wheel drive business that deals with their product and have them inspected. they were inspected and showed the tire depth, premature cracking, etc. after having them inspected, business condemned the tires tire manf then decided that they had to have the tires back before they would issue any warranty or prorating on them. did say that they would issue a prorate of 78% on each tire, but i had to send the tires to them via ups which they would pick up the cost of having the tires shipped up to them. as i explained i had no problem sending the tires as in good conscience, i could not sale these tires to anyone else as being in this field for 13 years and knowing the safety issues regarding tires having these issues, i did not feel that they were safe for anyone to have on their vehicles. ups picked up the tires and after a few phone calls i finally received a letter from tire co stating that they were not going to warranty or prorate the tire as they did not see anything wrong with them. i travel the interstate quite a bit and after having two of the sidewalls blow out as they did i was very fortunate that i didn't cause a severe accident and i would consider this to be a safety hazard for interstate travelers at high rates of speed. this is something as a consumer, that i feel should be looked into more closely as it could cause a serious accident. *tr
03/23/2001211/01/2000
 Noticed vibrations through steering wheel and automobile was pulling to the left.had tires rotated and balanced.tech noticed that that left front tire had broken belt. replaced tire. same problem ocurred at 37933 miles with the left front tire,but this time tire went flat.saw a puncture hole but no evidence of nail or anything else. noticed bukge on side of tire when inflated with air. *ak (tiresize: p265/75r16)
03/23/2001211/01/2000
 Noticed vibrations through steering wheel and automobile was pulling to the left.had tires rotated and balanced.tech noticed that that left front tire had broken belt. replaced tire. same problem ocurred at 37933 miles with the left front tire,but this time tire went flat.saw a puncture hole but no evidence of nail or anything else. noticed bukge on side of tire when inflated with air. *ak
 While traveling at 25 mph rear tires blewout. please provide further information.*ak
105/01/1996
 Original tow package equipted with passenger tires contributed to sway problems.
TIRES - TREAD/BELT
05/20/20061
 Let me start by saying that i am a ase certified master truck technician with 16 years of experience. after learning of the safety recall on the 285/75/16 dick cepek radial fcii, i inspected all 5 of my tires. four of the tires had matching dot codes and looked fine. the fifth tire was bought at a later date from the original four. this fifth tire is showing the sidewall separation that is noted in the recall. when i contacted the manufacturer directly and read them the dot codes off of the tires i was told that none of them matched the manufacturing codes of the recall. i would like to have someone contact me in order to investigate this further. *jb
07/01/2000208/01/1996
 The tread/belt on one tire started to separate from the inner casing. the saleman at discount tire spotted one other tire showing signs of impending failure. i still have a spare from the same set. the others have been replaced. with the ford/firestone problems, i thought this tire may be indicating another manufacturing problem. the salesman said he has seen quite a number of the same problem. thank you, chris mccrate.*ak (tiresize: p245/70r16)( dot number: tire size: p245/70r16 )