Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020307002 | 03/01/2005 | 020307002A | 10014945 | Revised front caster and camber adjustment procedure. original not yet received. *tt | 05/12/2005 |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 3340 | 09/23/2006 | 3340C | 10020874 | Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb | 01/25/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/15/2004 | 120000 | 10 | 04/20/1998 |
| I doing research i noticed another common complaint from others about something i am also experiencing. when traveling at high speeds, my steering wheel will jerk. for instance, when i am changing lanes, my steering wheel will jerk, causing the wheel to turn more than i want to. this causes a real sharp turn, and i am afraid that i will one day lose control and flip my vehicle with my children inside with me. is there something i need to do to fix this? i also submitted a complaint about abs failure and want to know if there is something i can do about that, also.*ak | |||
| 10/05/2003 | 86977 | 40 | |
| Severe shaking starting at 50 mph. shaking and loss of power when going up hill. *la | |||
| 03/30/2003 | 1 | ||
| The vehicle had no stability while driving, the consumer stated the vehicle moved in different directions. *jb | |||
| 09/15/2000 | 6 | 11/01/1999 | |
| My tahoe has been brought in for repairs 6 times for a knocking or crunching noise when turning stopping or going over bumps. the dealer has changed both rear springs,shackles, u-bolts and re-tourqued the front control arms, trans cross member bolts, fuel tank mounting straps and brackets to proper specs. the vehicle contiues to make this noise. *ak | |||
| 2 | 04/12/1999 | ||
| Truck pulls to one side, brakes shoes found to be cracked, master cylinder leaks | |||
| 03/08/1999 | 15 | 02/01/1999 | |
| Vehicle handling at highway speeds is unstable, it floats all over the road. *ak | |||
| 12/22/1998 | 11/01/1998 | ||
| Truck has a clunking sound and noise when accelerating from a stop. | |||
| 11/17/1998 | 1 | 04/01/1998 | |
| Leaf springs hitting nerf bars. previously notified don hewlett chevrolet dealer october 13, 1998 with 11,694 miles during 12k mile checkup. during review we checked another tahoe which also had the exact wear/damage markings on the nerf bars. referred to covert dealership where vehicle was purchased. vehicle in for service at covert dealership, this is one of the items to be inspected/repaired. service manager (danny nichols) indicated the nerf bars only fit one way and no adjustment is possible. i'm concerned that continued damage caused by the nerf bars design going too far back under the vehicle allowing the leaf springs to bottom out and damage the nerf bars will create a safety hazard. damage to nerf bars may in time cause corrosion and weak spots which may break while passengers are exiting / entering vehicle. in addition, continued wear and tear by leaf springs contacting nerf bars may cause bent leaf springs and noise from bent leaf springs. i have not checked any suburbans but they may also experiance this as well. | |||
| 05/01/1998 | 04/30/1998 | ||
| Vehicle drifted hard to the right. after repairs drifted to the left, the vehicle wandered on the road. also, there is alot of play in the steering, more than it should be. dealer contacted and stated the problem was a characteristic of the vehicle, and could not duplicate the problem. *ak | |||
| SUSPENSION - FRONT | |||
| 04/06/2011 | 170000 | ||
| The sway bar in the front right passenger side of my 1999 chevrolet tahoe broke while driving the vehicle causing the right arm of the sway bar to hang by itself while the rest of the sway bar is still connected through the front and across to the left front side of the vehicle. | |||
| 02/01/1999 | 4 | 01/01/1999 | |
| Ever since i purchased this auto i have been complaining about a front end problem. the auto dealer kept telling me it was nothing. sensing it was a male/female problem i took my son in one day and they finally looked and said it was because i had glazed brakes. the siutation did not improve after the so called fixed it. shortly thereafter, i noticed something very funny about the tire on the front passenger side of my vehicle. i had already had the tires rotated so there would be not reason for excessive wear and bubbling on one tire only. i then took the auto a front end alignment shop. it was determined that the front end was out over 3/4 and could not be aligned without proper manufacturer adjustment of the holes. they refused. chevy has acknowledged this problem by manufacturing the elongated hole on the 2000 model. please be aware that neither chevy or my dealership would assist us. i was able to pay for this repair and have it done before i had a major front end blow out. please, please make this information available to the public before we start reading about tahoes as well as fords.*ak | |||
| 11/06/2000 | 2 | 02/17/1999 | |
| Intermittently vehicle sways from side to side. dealer has repaired vehicle twice.*ak the customer thinks the pre set front end could be possible cause. *yh | |||
| 09/01/1999 | |||
| This veh. has been in the shop 7 times and problem is the same. at high speeds the front end vibrates. when you go around a curve at certin speed and hit a bump you lose control of the vehicle. this has happened twice to me . one time i lost partial control into oncoming traffic at 75mph. they have blamed the tires (although they replaced them 5 times) they have realigned the front, balanced the tires endlessly and tried everything they could think of and accomplished nothing. this is truly a dangerous to have on the road and is going to kill someone one of these days. *ak | |||
| 07/01/1999 | |||
| Vehicle experiencing vibration whenever it reaches highway speed of approximately 60 or more mph. vibration coming from the front end of vehicle. vehicle been in / out of dealer shop on five occasions, and problem still reoccurs. can nhtsa help inthis matter. *ak | |||
| 05/12/1998 | |||
| Vehicle shakes while driving. had replaced four sets of tires. been in / out of dealer shop, and nothing can be found. can nhtsa help in this problem. *ak | |||
| 04/11/1999 | 4 | 04/01/1999 | |
| No summary listed for this vehicle. *ak | |||
| 04/21/1999 | 4 | 04/01/1999 | |
| When we took delivery of vehicle, we noticed it was sitting at an angle to the ground (it sagged down 1 1/2 to 2 inches on the left rear) it looked as though the body was twisted. we were assured that any problem would be taken care of. we took back the vehicle to be repaired several times, 4 times we got a rental vehicle to use. the first time we left the vehicle, they changed the gas tank because it had a 9 gal. dent in it although the skid plate had no damage whatsoever; the bumper was misaligned; the taillamp was protruding as well as the rear-lower portion of the passenger's rear window(too much glue) and the tires were cupping. they have had the truck to aligned and balance tires, however we had a goodyear dealer rebalance those same tires to get the vibration out to no avail. courtesy swapped different rims and tires from another tahoe. now it vibrates even more! we were told to be @ courtesy on 6/14/99, that they would have a machine that would pinpoint the source of the vibration. when we got there they didn't have the machine and instead sent a mechanic on a roadtest with us. we were pointing out the vibration to him. he then took us out in another '99 tahoe, this time the ride was smooth, however the mechanic said that it had a low speed vibration(which it did not). we were then told that they could work some figures on another vehicle. we called the next day and we were told that if we gave them $2,500.00 more dollars, we could get the identical vehicle on their lot. first of all, we spent more than the sticker price and had the add-ons taken off with no credit given to us for that. second of all we were told this was a new vehicle w/ only a few miles on it. after we got in the truck to go home(after it was paid for), we notice that the vehicle had 732 miles on it!!! they sold a damaged demo as a new vehicle. most of the miles put on this truck are from running it up to phoenix and back. we had pre-arranged service times and were turned away several time | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 11/20/2001 | |||
| Suspension lift on upper control arm bolted to frame is torn on both sides. vehicle isn't a four wheel drive. this is an after market product . dealership is aware of problem. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 10/06/1998 | |||
| A malfunction within steering 4 wheel front sensor sends false signals, causing unanticpated steering wheel movements at moderate to high speeds. please give any further details. *ak | |||
| SUSPENSION - FRONT - HUB | |||
| 12/01/2004 | 36000 | 2 | 09/01/1999 |
| Dt: the contact stated there was a problem with the abs sensors. the abs was activating at low speeds. she took the vehicle to dealer for repairs. they replaced the abs sensors. also, the rotors and hubs were replaced, allowing them to access the sensors. the problem occurred again in october 2005. she was having the problem diagnosed today. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 12/11/2004 | 1 | ||
| While traveling 70 mph right front wheel detached from the axle loosing control of the vehicle. comsumer informed by the dealer that the wheel bearing seized up and snapped.*ak | |||
| 12/23/2000 | |||
| Wheel bearing siezed up, resulting in a fire. *ak | |||
| SUSPENSION - REAR | |||
| 1 | 06/05/1998 | ||
| Driveshaft and rear end vibrations can not be rectified. | |||