Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | ||||||||||||||||
| 02V253000 | GENERAL MOTORS CORP. | from 03/01/2000 to 07/31/2001 | V (Vehicle) | 558904 | 11/08/2002 | MFR | GENERAL MOTORS CORP. | 09/17/2002 | 09/17/2002 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with rearward folding head restraints on the second row seats, two potential pinch points exist on each of the folding head restraints when the restraints are folded rearward as the seatback is folded down. | |||||||||||||||
| Consequence Summary | If a person were to insert their finger(s) into the pinch point when the head restraint folds, it could trap and pinch the finger(s) causing injury. | |||||||||||||||
| Corrective Summary | Dealers will install protective covers over the pinch points. owner notification began november 8, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or cadillac at 1-800-458-8006. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 050850012 | 10/01/2005 | 10017764 | Unwanted/loose seat movement. *tt | 11/29/2005 | |
| 510 | 10/01/2003 | 10016226 | Repairing napped fabric-seats may have been upholstered in napped fabrics with dorchester on the bolster and honeycomb on the insert. *sc | 09/02/2005 | |
| 3025 | 01/01/2004 | 10008794 | Repairing cloth seats with napped fabric. *mj | 08/23/2004 | |
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||||
| 02039 | 10/31/2002 | 10009578 | A defect that relates to motor vehicle safety exist on certain vehicles equipped with rearward folding head restraints on the second row seats. product safety recall campaign 02039, rearward folding head restraints pinch point. gm voicema | 10/07/2004 | |
| 09232002 | 09/23/2002 | 10008622 | Self-articulating headrest mechanism on the second row seats with clearance less than allowed for inadvertent insertion of objects or extremities smaller than the initial opening. *tt | 08/10/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 08/29/2003 | 1 | ||
| August 2001 i purchased a new 2001 chevrolet tahoe from danvers chevrolet. that fall the dealership replaced the faulty seat belt and the seat. the seat belt is still not operating as originally intended and gm will not admit fault. the repairing dealerhsip - hillcrest chevrolet in salem, ma (have been great with me) are not allowed by gm anymore to replace seat belts or to attempt to fix the locking mechanism that immediately chokes anyone sitting in the seat - as if the car was involved in an accident you cannot more anything but your eyes! hillcrest employees have seen and experienced the problem. gm has the same problem with the trailblazer but are not willing to help me anymore - i made them aware of the seat belt law in massachusetts; they don't care. i need help to get the seat belt fixed so it can be used. if anything happens to anyone in my car because of an accident; if i get stopped and a ticket because the seat belt can't be worn - i can't imagine what will happen. i am in tears over this and am desperate for help. please help me. cathy comora-favaloro. *ak | |||
| 10/22/2002 | |||
| While driving an ink pen dropped between the driver's seat and center console. consumer suffered a serious cut when attempting to retrieve pen, due to design of seat track. cut required 8 stitches. ts | |||
| 11/01/2001 | 1 | ||
| In the process of folding down the upright portion of seat back heast rest flipped back aggressively, one of the passengers had hand on/near/over headrest slot; thus while pushing down the seat the headrest unexpectedly flipped back, pinning the finger in the slot and lacerating it from side to side, the spring loaded headrest remained taught until seat is lifted back up beyond the latch release point after which the headrest must be flipped forward to latch back into position, the passengers finger was fractured, required seven stiches. currently, has to go to a hand specialist for nerve damage. nlm. *ak | |||
| 07/30/2001 | 10 | 07/01/2001 | |
| Seats are designed to accomodate a male not a female. since females are more likely nowadays to buy this vehicle, comfort issues are problem. a major deal is the way the seat folds you in half opposed to reclining you. also the seat support presses against your middle back causing you to have to push your torso outward while your legs are downward. you feel like you are constantly having to flex your abs and it is just a major discomfort especially with your back. please note that only 1man noticed this problem but each and every women noticed it also -immediately,resulting in loss of sale to other manufacturer's vehicle. i have names and complaints even from a female owner of an older denali with comfort seats who dislikes the new seats. also the seat-belts are extremely tight. the seats dont go back far enough and the rear seat has no leg room.my compalints resulted in different solutions like we can't alter the seat at all or it'll void the warranty you should have noticed that before you drove it off the lot, it's yours now you can take it to an upholstery shop but you'll have to pay for it the latest, take it to upholstery shop and see what they can do which the upholstery shop said not much since gmc put the airbag in the seat knowing all this, i should have purchased the plain tahoo because the discomfort was not worth 13,000.00 difference!*ak | |||
| 10/05/2000 | 2 | 10/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 11/18/2002 | |||
| Dealership was not notified by the manufacturer on how to fix recall for the vehicle head rest restraint per consumer. ts | |||
| 03/08/2002 | 07/01/2001 | ||
| While climbing into the third row seat, my nine year old son received a severe cut on his right middle finger requiring seven stitches and several steri strips in the hospital emergency room. as he was he was lowering the second row seat, he put his finger into to the headrest closure. as the headrest automatically folded rearward, his finger was sliced open.*ak | |||
| 05/01/2001 | |||
| Putting down the second row seat to climb into the third row seat the headrest folds downs automaticly. my 10 1/2 year old son had his finger pressed down into the headrest closure as he was putting down the seat. he severed the nerve and tendon in the upper half of his middle finger that required surgery and 3 months recovery, with therapy. i was wondering if other head rest accidents have been reported. i have a clain on file with general motors asking them to look into other reports involving the headrest.*ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 05/05/2001 | 1 | 05/19/2001 | |
| Email(follow-up) fm carol leslie(pa) daughter suffocated when she pressed the preset seat button in their 2001 chevrolet tahoe. her daughter was pinned between the driver's seat and the b post. the coroner diagnosed the cause of death to be compression asphyxia. *ph *jb | |||
| 05/29/2001 | 1 | ||
| Email fm carol leslie (pa) would like nhtsa to investigate the preset driver's side power seat memory recall button of the 2001 gm chevrolet tahoe, daughter samantha was killed when she became trapped between seat & b post.*mr the preset seat button was pressed and suffocated the consumers daughter. *ts *cb *jb | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 10/16/2002 | |||
| Consumer states that the clamp on the third roll of seats that is used to secure seat has sheared off. consumer is concerned with children that have to sit there are not secure. please provide any further information. mr | |||
| 10/05/2002 | |||
| Consumer states that the clamp on the removable third roll seat has sheared off. consumer states seat is not secure. consumer is concerned because children ride in that seat. please provide any further information. *mr | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 10/05/2005 | 1 | ||
| Consumer 2001 chevy tahoe passenger seat was burning . *ts while the vehicle was in motion the consumer smelled burning. there was a blown burn mark in the leather seat where there was melting. the vehicle was taken to the dealer where they simply disconnected the seat warmer. the consumer requested that the vehicle be placed back in it's original condition and be reimbursed for the car rental. *sc | |||
| 10/05/2005 | 110000 | 1 | 04/08/2002 |
| I own a 2001 chevy tahoe. on october 5th, 2005 i smelled something burning. when i parked my car and pulled a file folder off the seat, it was singed and there was smoke coming from the passenger seat. there was also a brown burn mark and the leather seat was melted. i went to an appointment, making sure there were no indicator lights on. two hours later i started the car and the smoke began again, this time much worse. i went to sandberg cadillac; they were going to charge me $110 to disconnect the seat. the service manager had gotten into the car to move it and said the seat was still smoldering. they tore the seat out of the car and there was a fire under the leather. at that time the $110 discussion was dropped. i made a comment to the 5 gentleman that this is under warranty, but isn't this safety issue all agreed. steve and i went back inside and he arranged for a loaner car, through enterprise. sergio said that he would be putting a call into his gm rep and that he would talk to them about covering the expense of the seat and getting my car back to the original condition of before the fire. there was chemical smoke damage on the interior which dan; the technician assured me they had a machine that would be able to get rid of that smell. october 6th, i speak with sergio and after speaking with the gm rep he is not willing to cover the damage and the extended warranty will cover the hardware, but not the actual seat cushion or cover. at this time we are looking at $1000 worth of damage not including the any rental car expense. i at that time requested a corporate number and reached a bruce mitchell. i gave him the details of the incident and he assured me that someone would be in contact with me between 24 and 48 hours. i am now at the 48 hour mark and have heard nothing. *jb | |||
| 12/31/2003 | 28000 | 3 | 08/02/2001 |
| Drivers seat heating senor over heated. the dealer made repairs at 28,000 miles. now at the present mileages of 33,000 miles the problem has resurfaced. the passenger seat belt would continue to tighten on the occupant while driving. *jb the spare tire cable plastic connector would not release the spare tire. *sc *jb | |||
| 04/13/2004 | 1 | ||
| About 3 weeks ago driver's side seat overheated. at one point the seat got so hot that it scorched the leather. consumer contacted dealer, and was told that there was no recall on this problem. consumer had it repaired because he thought that it was a safety issue.*ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 1 | |||
| Consumer states that the bench portion of the middle row of seats collapsed forward ,and the middle row seatback is stuck in position and cannot be adjusted at all.*ak | |||
| 12/09/2002 | 1 | 10/11/2000 | |
| I am writing to you at the request of general motors service advisor. i have a 2001 chevrolet tahoe. at 39,000 miles one of the third seat latches in the back broke. this prevented the seat from latching down in place and let the seat pop in and out of the floor mounted locking brackets. general motors customer service sent me to the dealership and agreed to cover the item as a warranty issue and then subsequently asked me to file a complaint with nhtsa so that the issue could be looked at to see if there are any other similar circumstances in which the safety of an occupant riding in the seat could be compromised. 2001 chevrolet tahoe vin 1gnek13t51r101941 part number 12478359 | |||