Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 260601 | 06/26/2001 | 623508 | Subject regarding tires that are produced with 17 inch, but the spare is a 16 inch tire mounted on a different style wheel.*jb | 10/29/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 03/01/2012 | 143312 | ||
| Tl-the contact owns a 2001 chevrolet tahoe equipped with tbc sigma stampede radial suv tires, size p265/70/r16. the contact stated that while driving approximately 55 -60 mph, she noticed that the vehicle was driving awkwardly. after stopping and inspecting the vehicle, she discovered that the rear driver's side tire failed. the vehicle was repaired by an independent mechanic who installed the spare tire. the dealer was contacted and they offered her a pro-rate for a new tire. the vehicle was later replaced with a new tire. the manufacturer was not contacted. in addition, the contact recently noticed a crack in the front passenger side tire. the dealer was contacted and a replacement tire was ordered. the failure mileage on the tires was unknown. the failure mileage on the vehicle was approximately 143,312. kmj | |||
| 03/01/2012 | 143312 | ||
| Tl-the contact owns a 2001 chevrolet tahoe equipped with tbc/ sigma stampede radial suv, size p265/70/r16 (dot number up72 tx6). the contact stated that while driving approximately 55 to 60 mph she noticed that her vehicle was driving awkward. after pulling over and inspecting the vehicle she saw that the drivers side rear blew out. the vehicle was repaired by an independent mechanic on the highway with her spare tire. the dealer was contacted and they offered her a pro-rate. the vehicle was later replaced with a new tire. the manufacturer was not contacted. in addition, the contact recently noticed a crack in the front passenger side tire. the dealer was contacted and a new tire was ordered. the failure mileage on the tires were unknown. the failure mileage on the vehicle was approximately 143,312. tb | |||
| 10/26/2012 | 92350 | ||
| Tl-the contact owns a 2001 chevrolet tahoe equipped with cooper sigma stamped rad suv tires (n/a), size: 265/70/r16. the contact stated that while driving 45 mph, the front passenger side tire blew out. the contact was able to move off the roadway and replaced the defective tire. the contact took the vehicle back to the dealer to have the tire replaced. the contact did not want the replacement tire. the contact stated that he had previously experienced tread separation on two additional tires but did not confirm the exact location of the tires. the contact did not notify the manufacturer. the tire failure mileage was 17,000. the vehicle failure mileage was 92,350. kmj | |||
| 10/26/2012 | 92350 | ||
| Tl-the contact owns a cooper sigma stamped rad suv 265/70/r16. the contact stated while driving 45 mph the front passenger side tire blow out. the contact was able to pull to the side of the road. the contact had the tire changed. the contact took the vehicle back to the dealer to have the tire replaced. the contact did not want the replacement tire due to model tires being defective. the contact stated two other tires were replaced before the blow out due to tred separation. the contact did not contact the manufacturer. the failure mileage was 17,000. jo | |||
| 02/23/2012 | |||
| Goodyear silent armor tire is prematurely failing in its sidewall and / the continutiy of the product's integrity is compromised. this has already led to a premature blowout in the highway (defined as the exact same reason for the current goodyear silent armor recall and nevada lawsuit) and can be seen on two of the 3 remaining tires. the only exception is that this was on a tires produced in 05-10 (one of them) and 11/10 (one of them). i took pictures of the blown tire and of the remaining tires awaiting an opportunity to provide to consul. | |||
| 01/30/2011 | 186000 | ||
| I was stopped at a traffic light and when i accelerated the spare tire hoist cable broke due to fraying causing the spare tire to fall from underneath the truck. the driver behind me ran over the spare. fortunately, i had just began to pull off so speed was not a factor and there was no damage to the other vehicle or person. | |||
| 09/07/2010 | |||
| Tl- the contact owns a 2001 chevrolet tahoe with firestone wilderness le p265/70/r16 tires.while driving at 70mph the contact heard a loud roaring noise when the vehicle started to swirl and became hard to control . the contact was able to pull over and noticed that the thread on the tire separated. the vehicle was taken to the tire shop and they stated that after 5 years they have no responsibility. the tire has not been replaced. the failure and current mileage was 59476.cv | |||
| 06/08/2008 | 102445 | 1 | |
| I was on the 10 freeway going approximately 70 mph, i felt my car starting to shake. i moved over to the slow lane and at that time the tire tread on my left rear tire came completely off and did significant damage to the left rear side. i called aaa to have the tire changed and when the technician arrived he check the air pressure which was 37 lbs. my spare was placed on my vehicle and i drove home. i contacted americas tire co. (i had taken my car in march 2008 to prepare for a trip and they rotated and balanced my tires and i was given the o.k.) i told the manager of my problem and he referred me to copper tire co. i was sent a claim package and was told to mail the tire back for inspection. on july 10 i received a letter from which stated our claim was denied. the reasons where because our tire had a loose patch plug repair and was underinflated. they are saying due to the puncture, which there isn't one because it was repaired in 2006, the tire failed. i called americas tire and told them what crawford had said about the repair and they told me that they follow calif. law when doing a tire repair. i was also told the patch would not cause a separation of the tread, that is caused by a company defect. crawford claims that they tested the tire and refuse to provide me with any information. my tire was repaired in oct. of 2006, if this was the case my tread would have separated a long time ago. it appears crawford is using this as an excuse not to pay the over $2,000 worth of damage to my car. crawford claims when a flat tire is repaired with a patch it affect the integrity of the tire. this is nothing more than an excuse for crawford and cooper to not pay for the damaged to my car. i also have noticed that pro comp has had problems with the same style all terrain tire no. lt265/75r16 that i currently have on my vehicle so this is not the first time they have had problems with tread separation with cooper tires. *tr | |||
| 07/18/2004 | 32249 | 3 | 07/15/2001 |
| In the last two months, i have had three flat tires. the first was a completely shredded on the freeway at speeds 65 mph. costco replaced the tire, which was only 7 months old on may 3, 2004. a month later, sometime in june, a second flat, on the freeway. costco claimed it was a nail. they said they patched it up and sent us on our way. the third flat, just yesterday on july 18, another flat. we took this tire and to another tire shop and they said it is a problem with the valve stem. we asked that they check the tire, which supposedly costco patched back in june and they said the tire had not been patched and that the air gage was replaced. what we infer is that costco knew something was wrong with these valve stems, lied about it and let us go on our way. knowing full well that we still had two tires with bad stem valves. this third and final example is proof. three out of four tires gone back in a period of 10 months is unusual. i don't know if it is a tire defect or a costco, man-made defect and need help. *jb | |||
| 01/01/2002 | 500 | 20 | 04/01/2001 |
| When the lights are in the on position and you are traveling at 20 -25 mph and take your foot off of the accelerator, the lights will dim for approximately 3 - 4 seconds. the vehicle was taken to a local dealership that stated they could not find anything wrong and that if it were a major problem it would show up some day. the battery has also come apart (the positive battery terminal came out of the battery), the windshield washer pump has been replaced due to leaking and is now currently leaking again, therefore the washer pump will have to be replaced again. a tire has separated for no apparent reason; dealer could not find anything wrong with the tire that would have caused the tire to separate.*ak | |||
| 04/23/2003 | 28500 | 0 | 10/21/2001 |
| In 2002 my 2001 chevrolet tahoe (@7800 miles)experienced a total (both sides)sidewall failure on one of the firestone wilderness le tires. i filed a complaint with you at that time. i had 2 questions; 1- were there any other reports of such catastrophic failure of this tire? 2- are these tires safe? i received no response from your agency! last week another one of these tires (@28,500 miles)failed(one side wall completely came apart).so, i guess that answers question#2. i've survived 2 of these failures now while many people have been less fortunate and firestone and gm rake in the $. so, now i'm forced to pay for another set of tires or ride out another failure or 2. i'll spend the $ because i care about the safety of myself and my passengers!!!! *nlm | |||
| 03/05/2003 | 1 | ||
| All 4 tires were dry rotted and contained stress marks.*jb | |||
| 12/11/2002 | 17000 | 1 | 03/16/2001 |
| Blowout (outside sidewall). tires were used on a 2001 chevrolet tahoe with only 17,000 miles use. speed of the vehicle at time of incident was approx 60mph. this occurred at night when temperature was about 58 degrees. i have included this information so you can see that neither excessive speed or temperature was a contributing factor. ts | |||
| 08/23/2002 | 1 | 03/01/2001 | |
| Right front tire blew out. dealership claims a nail caused the entire sidewall to blow out. we strongly disagree with them. the tire wasn't leaking air, wasn't underinflated, there were no steering problems, and the tire didn't show any sign of wear. the entire sidewall blew out and cause damage to the tire and rim. for our safety we have removed these firestone tires from our vehicle, and they are here at our home for inspection. we believe there is a problem with this make of tire.*ak | |||
| 1 | |||
| While the consumer was driving, the right rear tire exploded as a result the right rear dropped to the rim causing the vehicle to flip. (le wilderness tire). *yh | |||
| 03/01/2002 | 10 | 08/20/2001 | |
| While traveling in inclement weather tire has no traction. vehicle will slide while applying brakes. goodyear, wrangler ,t30/5135-955. dealership is aware of problem.*ak. consumer states the tires are not adequate for vehicle or braking system is not working properly, which cause the abs to engage frequently.*jg | |||
| 03/29/2002 | 1 | 07/01/2001 | |
| While traveling on ga hwy 300 - our family was on our way to destin, florida to stay with family. the left rear tire exploded causing us to run into the median. my husband and i were traveling with our 3 children one of their friends. we were very shaken up and were stranded. instead of arriving in florida around 9:30 pm (to have dinner with my sister and mother who live there) we arrived at 1:30 am. if we had not been driving in the inside lane then we would have been hit by traffic!! the tire looked like someone had taken a box cutter and sliced all the way around the outside (inside of the lettering onthe tire) we have taken pictures and saved the tire!*ak (tiresize: p265/70r16) | |||
| 07/31/2001 | 1 | 05/04/2001 | |
| Tire size 26570r16, dot 8x72wl21101, original equipment on chevrolet, tahoe, 2001 with 6558 miles. consumer drove about 10 miles at low speeds when right rear tire sidewall exploded, no prior warning or tread separation. chevrolet dealer will replace all 4 tires with goodyear tires.*ak tire was a firestone wilderness le. *slc | |||
| 02/04/2001 | 1 | 01/01/2001 | |
| Tire failed suddenly. firestone,1804 w. main,mesa,az kept tire.did not replace ,said it was road hazard failure. replaced with michelin @ discount tire co. *ak (tiresize: 265/70r16)( dot number: tire size: 265/70r16 ) | |||
| TIRES - SIDEWALL | |||
| 07/15/2006 | 1 | ||
| We were driving through the desert at 74 miles per hour in 115 degree temperature when our goodyear wrangler rt/s p265/70r16/111s had a complete blow out on the freeway. our tires are only a couple months old and we had a complete safety check including tire pressure before leaving on our trip. the tire side was completely destroyed on the exterior wall of the tire. *jb | |||
| 11/07/2002 | 1 | ||
| The consumer was checking tires for inspection when he noticed that the left front tire side wall was cracked on the outside. (firestone wilderness le p26570r16). the dealer has been notified. *ts *nlm | |||
| 08/27/2001 | 1 | 11/02/2000 | |
| While driving at 50 mph half of left rear tire came off the rim , sidewall separated. tire size p26570r16, dot number 8x72wl1300. *ak separation was on both sidewalls, dealer determined failure was a manufacturers defect and replaced tire and rim. *slc | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 06/30/2008 | 64000 | 1 | |
| Spare tire missing. i believe the cable snapped and the spare tire fell off while vehicle was in motion creating a danger to other vehicles. i do not know if this caused a crash or injury to other drivers. i do not have a date of the incident. *tr | |||
| 04/04/2008 | 1 | 09/06/2001 | |
| I was sitting at a drive up window at my bank when a man knocked on my window and asked if that was my tire on the ground. my spare tier had fallen off of the vehicle. i took my 2001 chevy tahoe to my repair man and he said that the cable rusted away that mounts the spare under the vehicle. i still have the rusted peice that attaches to the cable and it is all rust. the vehicle is only 7 years old and i have to wonder how many other suv or trucks that are aging are going to have this problem. i sent an e-mail to gmc two days ago but i have not heard from them. please let me know what i can do to make people aware of this problem becasuse i can not stop thinking about what if i was on the highway and my tire killed someone and how many other vehicles on the roads are in this same condition. my taho is going in this week to have a new cable put on but there needs to be a different set up so that if the cable rots away or breaks these tires will not just fall off. *tr | |||
| 07/02/2004 | 81582 | 1 | |
| While driving 65 mph the spare tire cable snapped which caused the spare tire to fall off from under the truck. *jb *nm | |||
| 1 | 10/30/2001 | ||
| After purchasing vehicle, found that tires were of all of different sizes. *ak vehicle has four goodyear 17 inch tires installed, the spare tire which is a firestone has a 16 inch wheel, owners manual states that driving with different size tires is dangerous, therefore, owner feels manufacturer should be held responsible for installing tires that are all the same size. *tt | |||
| TIRES - TREAD/BELT | |||
| 05/08/2005 | 49107 | 1 | 03/09/2005 |
| Dt: the tread came off of the tire, contact states that it was in tread shredded. *ak *tt *sb | |||
| 01/01/2002 | 20000 | 4 | 01/01/2001 |
| The problem(s) are as followed: belt separation from tire (loss control), anti lock brake/loss pedal, pedal height and stopping ability. scc | |||
| 07/05/2002 | 1 | 06/01/2001 | |
| Tread separation. no punctures, no flats, no strikes to tire. about 30 miles north of brady tx. temp about 80f, light rain. road was hard packed gravel under contruction. heard noise from rear of turck. slowed down but continued droving. a minute later a loud noise and the right rear tire was flat. did not swerve off road as our speed was only 30mph. pulled off road onto soft ground. changed to spare. replaced tire at del rio tx goodyear store on 6 july 2001. no signs of a nail or other puncture. no holes in sidewall. tread was completely separated from what looked like an inner tube. the side wall was gone due to the rim and the road after the loud noise. the goodyear dealer had no explanation for the failure. i am concerned that there may be a defect in either the tires or the truck, and this could happen again. i still have 4 original tires on the truck.*ak | |||
| 03/27/2001 | 1 | ||
| Firestone wilderness, p265/70r16, dot 8x72-wli 3600, original equipment on a chevrolet, tahoe, 2001 with 5000 miles,. while driving 45 mph rear right tire had blown out. *ak. consumer states the outside tire wall completely separated from tread. *slc | |||
| 07/02/2000 | 1 | 06/01/2000 | |
| Was driving in newmexico on hot sumer day. tire failed. the tread and sidewall shreaded. firestone claimed it was not their fault! finally replaced the tire at a discount price of $70.00. there was no reason for this tire to have failed. had been driven the day before about 800 miles over hot highway. this was a brand new tire on a new vehicle. so sign of a hole or damage could be found. however tire was in bad shape.( dot number: tire size: p265 70r16 ) | |||
| 07/02/2000 | 1 | 06/01/2000 | |
| Was driving in newmexico on hot sumer day. tire failed. the tread and sidewall shreaded. firestone claimed it was not their fault! finally replaced the tire at a discount price of $70.00. there was no reason for this tire to have failed. had been driven the day before about 800 miles over hot highway. this was a brand new tire on a new vehicle. so sign of a hole or damage could be found. however tire was in bad shape. (tiresize: p265 70r16)( dot number: tire size: p265 70r16 ) | |||