Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
337310013523Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt04/20/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/14/20131985001
 Traffic stopped in front of me unexpectedly, i swerved to avoid car in front of me and hit concrete wall. air bags did not work. my face hit steering wheel, causing injury to nose and mouth. *tr
02/14/2013198500
 Traffic stopped in front of me unexpectedly, i swerved to avoid car in front of me and hit concrete wall. air bags did not work. my face hit steering wheel, causing injury to nose and mouth.
04/08/2012236000
 Rear ended a vehicle going approx. 70 mph and had extensive front end damage however the air bags failed to deploy. driver hit head on steering wheel and passenger suffered sever head injury.
08/13/2007108/13/2005
 My daughter was driving my 2002 chevy tahoe when it was side swiped by another car. the car went out of control and rolled three times landing on it's hood. the front or side airbags did not deploy. *tr
03/20/20071
 On march 20. 2007 i recieved a letter from onstar telling me that a safety feature that i purchased new with my 2002 chevrolet tahoe will not be operable after december 31, 2007. i will no longer have the onstar system to call 911 automatically in case air bag deployment. i understand that there about 2 million owners of gm cars that will have the same problem. *ak
03/09/200664000107/01/2005
 Dt*: the contact stated while driving 55 mph, the front driver side tire had a blow out, causing the vehicle to hit both guard rails with the front end. the airbags did not deploy. although the seatbelt was worn, the contact sustained a concussion. there was a police report taken at the scene. the vehicle was towed to an auto body shop, where it was deemed a total loss by the insurance company.
12/09/20022000209/24/2002
 12-09-02 front/.side impact. no airbags deployed. 05-24-03 side impact preceeding rollover. no airbags deployed. seat belt did not restrain driver. onstar was not notified of accident for safety. major injuries incurred.*ak
01/23/200432000105/17/2002
 On januray 23. 2004, i was rear-ended on the freeway. i was going about 65-70 mph. a person hit me from the rear, he was travelling around 100-110 mph. i lost control of my tahoe, i went sideways, then i shot forward and hit the center divider( on the center right side of my car) at about 65 mph or faster, i was shot backwards into a guard rail and came off of that and then the tahoe rolled on to its side, skid for about 30 feet and then it finally stopped. my air bags(front nor side) never depolyed. i feel that if they had my wife nor i would have been injured. i know that they are designed to deploy when you hit sometime like a brick wall at about 10-15 mph. what do you call hitting a cement divider at over 65 mph.*ak
10/10/2002
 The truck hit a wall head on between 33-35 mph. the air bags failed to deploy upon impact allowing the driver to hit the windshield with his head shattering it. general motors sent someone to diagnose the trucks' condition which the consumer was told exceptible standards. please describe details ts
AIR BAGS - FRONTAL
07/28/2010118000
 I was driving my 2002 chevy tahoe, a gentleman ran a stop sign, i hit him at 39 mph, head on in my tahoe, t-boned his truck. neither airbag deployed, nor did my seatbelt keep me from hitting the steering wheel and my head knocking me out. gm sent someone to look at my car which has been deemed a total loss. i have yet to hear back from gm on this incident. i purchased this car brand new thinking it was safe. the one time i needed my seatbelt to work, it failed. the computer in my car showed both seatbelts were on and in working order, it showed the crash was at 39 mph yet the airbags did not deploy and they were in proper working order. whatever answer gm gives me will not be good enough unless they admit to faultiness in their equipment.
03/24/20066600112/31/2001
 On my wife's way home form work she was involved in an accident, were she rear ended another vehicle, the crash was at about 35 to 45 miles per hour and it affected the front driver side of our 2002 chevy tahoe. the impact was so significant that the frame of the tahoe was bent. the crash pretty much mimicked the same off center front crash that the insurance institute for highway safety conducts on their testing. the problem was that the front airbags never deployed although the accident happened unexpectedly, my wife was wearing her seat belt and didn't sustained serious injuries. our concern is that the bags never deployed and that they might deploy at anytime. the auto body shop recommended by our insurance company told us that because the crash impact was off centered the airbag sensor were never triggered. after seeing so of the insurance institute for highway safety test the bags should have deployed. also it was determined that the frame has to be replaced and all the body parts fixed and replaced. if the frame has to be replaced how safe would that vehicle be? i am open for any farther conversations about this topic. thank you. *jb
11/15/2005102/06/2003
 I was driving my 2002 tahoe about 30-35 mph when i blacked out and lost control of the vehicle. i hit a column outside a hotel which was about 2x2 feet with steel within the center of the column. my truck was a total lost and the front airbags did not deploy as they were supposed to. *jb
01/23/200437000105/15/2002
 I was traveling down to freeway, doing about 65-70 mph. i was rear ended by a guy going between 100-110 mph, i was thrown out of control. i hit the center divider almost head on at about 70 mph. i then bounced off the divider, came clear agcross all lanes and hit the rear guard rail, i bounded off that and rolled on its side. in all my air bags never deployed.*ak
12/04/200339767201/05/2002
 Had a front end collision into the side of another vehicle whom ran a red light. we estimated our impact speed at 30 mph upon colliding together. neither front airbags deployed. suffered neck and back bruising and muscle strain.*ak
06/05/2002211/16/2001
 On two occasions the front air bags failed to deploy upon front impact. the vehcile was inspected by a crash investigator who told the consumer that the vehicle operated as designed. *nlm
 While driving swerved to miss another vehicle and lost control, rolled over four times. upon impact, airbags didnot deploy. driver injured and vehicle totaled. please add vin. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
03/01/2005459001
 The air bag sensor light stays on . consumer is concerned that the air bag will not deploy upon impact. *ak