Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEAT BELTS | |||||
| 09-09-40-001A | 02/01/2011 | 10038294 | Ready | 06/14/2011 | |
| 09-09-40-001A | 02/01/2011 | 10038294 | Gm: there are seat belt problems: difficulty latching and unlatching buckle. buckle release button is sticking. seat belt warning light illuminated. likely caused by sticky beverages that are spilled into the buckle assembly. *rm | 06/14/2011 | |
| 040850011 | 07/01/2004 | 10012127 | Repairing napped seat fabric. *eh | 02/14/2005 | |
| SEAT BELTS - FRONT - ANCHORAGE | |||||
| 070801 | 08/07/2001 | 625338 | Customers may complain of a rattle noise coming from the second row seatbelt. *slc | 11/20/2001 | |
| SEAT BELTS - FRONT - RETRACTOR | |||||
| 010940001 | 06/01/2001 | 623024 | Information regarding replacement of the front seat belt retractor and buckle usage. *tt | 10/25/2001 | |
| SEAT BELTS - FRONT - WARNING LIGHT/DEVICES | |||||
| 09-09-40-001A | 02/01/2011 | 10038294 | Ready | 06/14/2011 | |
| 09-09-40-001A | 02/01/2011 | 10038294 | Gm: there are seat belt problems: difficulty latching and unlatching buckle. buckle release button is sticking. seat belt warning light illuminated. likely caused by sticky beverages that are spilled into the buckle assembly. *rm | 06/14/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 07/28/2010 | 118000 | ||
| I was driving my 2002 chevy tahoe, a gentleman ran a stop sign, i hit him at 39 mph, head on in my tahoe, t-boned his truck. neither airbag deployed, nor did my seatbelt keep me from hitting the steering wheel and my head knocking me out. gm sent someone to look at my car which has been deemed a total loss. i have yet to hear back from gm on this incident. i purchased this car brand new thinking it was safe. the one time i needed my seatbelt to work, it failed. the computer in my car showed both seatbelts were on and in working order, it showed the crash was at 39 mph yet the airbags did not deploy and they were in proper working order. whatever answer gm gives me will not be good enough unless they admit to faultiness in their equipment. | |||
| 03/04/2006 | 1 | ||
| The automatic locking retractor with child safety seat in chevrolet/tahoe 2002 does not remain locked, therefore the child safety seat does not get secured. it started about 2 years ago intermittently but now completely does not lock at all. this defect is on the second row seat passenger side. the other one it does lock. *tr | |||
| 12/09/2002 | 2000 | 2 | 09/24/2002 |
| 12-09-02 front/.side impact. no airbags deployed. 05-24-03 side impact preceeding rollover. no airbags deployed. seat belt did not restrain driver. onstar was not notified of accident for safety. major injuries incurred.*ak | |||
| 05/01/2003 | 25267 | 1 | |
| The passenger side seat belt locked while occupied. the cause had not been determined. please provide additional information. *jb | |||
| 1 | |||
| Consumer received a recall letter concerning seat belts which specified that repairs should take only 15 minutes; however, he had to leave vehicle for a period of four hours. consumer was not permitted to wait for vehicle, and a loaner was not available. *ak | |||
| 08/30/2002 | 1 | 10/21/2002 | |
| The seat belt located on the drivers side on the second row became jammed and would not release. the consumer's child was buckled in and the belt became tightly wrapped around child's neck. consumer drove directly to the dealer who had to cut the belt in order to release the child. *ts *cb *nlm | |||
| SEAT BELTS - FRONT | |||
| 07/15/2003 | 9000 | 30 | 04/01/2002 |
| Front passenger seat belt occasionally locks up during normal driving. this forces the passenger to undo seat belt, fully retract the belt to its normal unused position before putting it back on. other times, the same belt will not lock. front passenger will lunge forward during normal to hard braking. no pattern to failure, but one or the other occurs at least 50% of the time the front passenger belt is used. *nlm | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 2 | 06/01/2002 | ||
| Please be advised that i would like to lodge a complaint regarding the placement of both the driver and passenger seatbelt. i have been burned, on both my left and right- side upper-back area, by the metal insert of the seatbelt. it seems that if the sun's positioning happens to shift to the front area of the vehicle, the insert of the seatbelt becomes dangerously hot. i believe this is a serious defect in the vehicle's otherwise superb structure. i would like information on a possible remedy to this matter and look forward to an expedient response.*ak | |||
| 01/26/2002 | 7 | 01/24/2002 | |
| Seatbelt on passenger's side locks up where it cannot be used. this happens intermittently. took vehicle to dealer, and dealer replaced seat belt. but problem still exists. *ak consumer states the seat belt would not come out of retractor at all and also the seat belt locked against the seat. *yh | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 07/13/2002 | 1 | 07/01/2002 | |
| Seat belt locked in place and fails to extent or retract, rendering it unuseable for passengers.*ak | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 11/30/2003 | 34000 | 100 | 03/28/2002 |
| Front passenger seat belt locks up and tightens, restricting (eliminating!)any passenger movement. it is like a snake and just keeps tightening down. in addition, pressure becomes so great on seat belt release, my wife and child are unable to release the seat-belt. this happens at all speeds, standing still, forward or reverse, etc... dealer has attempted to repair problem, retractor has been replaced and same condition was present after replacement,third retractor is scheduled for install. firmly believe this is a design fault and dealer has done all to repair problem at their level. in addition, this problem has been experienced by me on several work vehicles both tahoe and pick-up all 2002 years. all other retractors in my vehicle with the exception of the front passenger seat, work properly.*ak *jb | |||
| 05/02/2003 | 21717 | 1 | |
| The passenger side seat belt will lock and not allow the passenger to move. the problem occurs at rest or in motion. the seat belt ratchet mechanism continues to tighten causing discomfort for the passenger who has to release the seat belt. the dealer inspected and assured that it functions as designed, if that is so why does the driver side not function as designed if it did i think it might cause a fatality. *jb | |||
| 04/23/2002 | |||
| Passenger seat belt would continue to tighten on passenger while driving. dealer and manufacturer were notified. feel free to provide any further infromation.*ak | |||