Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE
03V094000SOUTHERN COMFORT CONVERSIONSfrom 08/01/2000 to 03/03/2003V (Vehicle)367403/07/2003MFRGENERAL MOTORS CORP.03/07/200303/18/2003
Defect SummaryCertain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.
Consequence SummaryThis overheating condition can cause the running board to melt or cause a fire.
Corrective SummaryDealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
NotesCustomers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
3118A3118F10009991Pop/clunk noise on right or left turns. *tc *sc11/03/2004
0205201/01/200410007738Noise coming from instrument panel cluster or tachometer. *tt07/09/2004
STRUCTURE - BODY
5707/01/200310016462Grille bowtie emblem may peel, delaminate or not properly adhere. gm tech link. *tt09/13/2005
3118B3118C10011756Pop cluck click noise on right or left turns. *eh01/31/2005
0176001/01/200410006376Buzz noise from headliner above driver. *mr04/30/2004
03084401107/01/200310002945Tweeter speaker rattle in front side door(s), tweeter speaker falls out of position. *tt10/01/2003
02084900709/01/200210000072Center console lid hard to open or close. *tt02/12/2003
14090109/14/2001626187Some vehicles equipped with hvac electronic climate control may experience a buzz or rattle from the roof or headliner. *slc12/13/2001
STRUCTURE - BODY - DOOR
010864014A07/01/2002010864014634821Some customers may comment that the manual lock lever comes loose from the door trim panel. *tt10/09/2002
01086401510/01/2001627471Information regarding front and rear side access door noise. *yh02/07/2002
01086401410/01/2001627425Subject on door manual lock lever disengages from door trim panel. *yh02/07/2002
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
01086401510/01/2001628505Subject regarding front and rear side door access door noise (replace door check link). *jg03/12/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
11/20/20121920001
 My mechanic was putting air in the spare tire underneath the vehicle and the cable broke and the tire fell on him. luckily, he was not injured badly. *tr
05/14/200958000
 Tl- the contact owns a 2002 chevrolet tahoe. the contact stated the sunroof leaks whenever it rains and you can hear air blowing through the sunroof while driving. the contact received a recall notice from the manufacturer stating the sunroof was under recall and was told the serial number for the sunroof on their vehicle did not match the recall. the recall was not listed in the system on safercar.gov and was issued from the manufacturer. the failure mileage was 58000 and the current mileage was 68000.rl
01/10/2008450001
 Paint peeling and delamination on passenger side back door of 2002 chevy tahoe. *tr
07/27/200568500110/01/2003
 During the recent high temperature weather we had last week, the molding of the rear hatch separated from the window. the hinge that secures the glass to the hatch tore from the molding which is part of the glass. with this tear in the window molding, the window could separate from the vehicle while it's in motion. i would guess that the trim/seal which the hinge is part of becomes too soft during extreme heat, and makes it soft enough to tear when the window is opened and closed. vin: 1gnek13zx2j246347 gm claims that this is considered normal wear and tear. *nm
03/01/2005301/10/2005
 Chevrolet tahoe 2002, transmission failure. *bf the consumer purchased a vehicle that once had a transmission problem, the consumer was told the transmission problem had been fully corrected. the consumer then found out that the transmission was never fixed and the vehicle has been in the shop for a total of 3 times. not only was the vehicle slipping, slow to shift and exhibiting a noise when shifting from park to drive, there were other problems such as not being able to turn the key in the ignition, the seat warmed light illuminated when the button was pushed, the speakers were cracking loudly, the a/c light came on by itself, the moon roof rattled and was leaking, the cargo power switch did lock the doors within 5 seconds of the cargo door being closed, the handle on the third row seat fell off, the cigarette lighter was missing, and the rubber stripping on the cargo door was loose. *jb
STRUCTURE - BODY
01/31/201290000
 The vehicle has shown significant signs of rust under the rubber stripping and roof rack. due to rust being hidden under the roof rack or behind the weatherstripping, problem was not discovered until after end of warranty period. contacted manufacture and was informed vehicle was out of warranty thus no claim could be filed. it appears the inserts in the roof contributed to the rust problem as the roof rusted through and the rack came off the vehicle.
04/08/2012236000
 Rear ended a vehicle going approx. 70 mph and had extensive front end damage however the air bags failed to deploy. driver hit head on steering wheel and passenger suffered sever head injury.
08/28/20027225806/28/2002
 Water leak interior passenger side floorboard. when it rains or vehicle is put through a car wash water enters in behind dash and flows down onto passenger side of floorboard. approximately 8 trips to dealer and 2 carpet replacements have yet to rectify the problem. the dealer cannot seem to find problem. *la
12/07/20021
 I am a paramedic in st. charles county missouri, a suburb of st. louis. in the months of november and december 2002 i responded to three crashes involving full size gm trucks. all the vehicles caught fire in the left side of the engine compartment after a moderate to high speed impact. the vehicles were involved in driver side off set impacts that lead to intrusion into the engine compartment. the vehicles were a 2002 4x4 avalanche, 2001 ext. cab 4x4 silverado, and a 2002 4x4 tahoe. the fire started near the battery and the fuel lines that run along the fram on that side of the vehicle. they also, all had the 5.3l v-8. i was not able to look closely at the avalanche or silverado due to taking care of the injured occupants. i did look at the tahoe engine and it appered that the battery cable had been severed in the crash. all victims were not trapped in the vehicles and the fire was extinguished by the fire departments quickly.i am very concerned due to having three fires in such a short time fram. i run probally 500 vehicle crashes a year and very few result in fires even when the fuel system has obvious leaks. i am very concerned due to having three in about a 2 month time frame. please contact me if you need more info.
08/01/2002
 While traveling on highway there is oil fluid leaking from underneath the vehicle. dealership is aware of problem.*ak
STRUCTURE - BODY - DOOR
04/15/200543000307/02/2002
 Dt: 2002 chevrolet tahoe. having problem with the abs system. it happened three times. the last time it happened on april 15, 2005 caroline was coming off ramp at 10 mph there was water draining off side, there was no warning light, the brake pedal went all the way down, and the car did not stop. the car was taken to the dealer on april 18,2005, and the dealer stated there was nothing wrong with the abs system. *ak driver's front door seems to fill with water. no water found in door. door is designed to allow water to go in door and drain out bottom. idle is rough. dealer let vehicle idle in stall for approximately 30 minutes with no rough idle noted. *tt
08/25/2002
 All door locks stopped working, dealer replaced sensor. please provide additional information. ts
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
07/13/20061
 To whom it may concern: i have a 2002 chevrolet tahoe lt 4x4. i recently noticed a popping sound each time i lifted the cargo door. we soon realized that the glass was loose and when we went to lift up the glass which lifts separately from the door, we realized the hinge had separated from the glass. the other side is also starting to crack. i was told by the dealership that it was not covered in my warranty that i had purchased at the time i purchased the tahoe. it will cost me 802.50 to replace the back window because it is all one piece. this does not even cover the labor. i was also told not to drive on the freeways until i have it fixed because the window could rip off from force of wind. to me, this is a very dangerous problem and could ultimately kill someone. i have done some research and noticed that there have been others that this has happened to as well. therefore, i am wondering if it is a manufacturer defect and if these models should be recalled. *jb
08/12/200560000104/01/2002
 Rear window hatch frame broke away from hinges on the body frame. when opening the rear hatch window the hatch separated from the body on the right side. the left side broke/separated as well on its own. the car is not drivable in this condition as the window could now easily completely become detached from the car thus causing serious injury or death. i filed a complaint with gm #1355994572 which is pending resolution.*jb
STRUCTURE - FRAME AND MEMBERS
04/04/20052
 Vehicle was taken to the dealer for a clicking noise coming from the front when making turns. results showed that the cross member that holds the engine from frame to frame need to be replaced. also, there was a problem with the intermediate steering shaft, which was making the steering loose, and unable to control the vehicle.*ak