Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 020310001A | 01/01/2005 | 020310001B | 10012149 | Spare tire is different size than other tires. this service bulletin replaces 020310001. *eh update. *tt | 02/15/2005 |
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||||
| 020310001 | 02/01/2002 | 629394 | Information concerning the spare tire having a different size than other tires. *tt | 04/02/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/03/2012 | 115539 | ||
| Tl- the contact owns a 2002 chevrolet tahoe lt, equipped with firestone wilderness le tires, line size p265/70r/16. the contact stated that while traveling 45 mph the rear passenger side tire blew out. the vehicle was towed to a dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 115,539. pmb | |||
| 09/03/2012 | 115539 | ||
| Tl- the contact owns a 2002 chevrolet tahoe lt, equipped with firestone wilderness le size p265 70r 16 . the contact stated that while traveling 45 mph the passenger rear tire blew out. the vehicle was towed to a dealer. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were 115,539. mh | |||
| 05/17/2011 | 1 | ||
| 2002 chevrolet tahoe. consumer writes in regards to issues with vehicle tires *tgw the consumer stated a recall was issued for the tires on the vehicle. however, goodyear denied his claim, stating the driver side rear tire failure was due to loss of air pressure and no workmanship or material related conditions were found to have caused the initial air loss. the consumer's vehicle was damaged as a result of the tire failure. *jb | |||
| 08/03/2011 | 116426 | ||
| Tl- the contact owns a 2002 chevrolet tahoe with firestone destination le tires, line size 265/70/r16. the contact stated that the tread was beginning to separate on all for tires. the contact took the vehicle to where the tires were originally purchased and was told that the tires looked as if they were dry rotten. the contact stated that the tires were not old enough to dry rot and believed that failure was a manufacturing defect. the failure mileage was 116,426. the vin was not available. kmj | |||
| 08/03/2011 | 116426 | ||
| Tl- the contact owns a 2002 chevrolet tahoe with firestone destination le 265 70 r/16 dot 4907. the contact stated that the tread is starting to separate on all for tires. the contact took the vehicle back to where the tires were purchased and was told the tires look as if they are dry rotting. the contact feels this is a manufacturers defect because the tires are not old. the vin was not available. the failure mileage was 116,426.rl | |||
| 09/15/2008 | 44000 | ||
| I have had to replace tires, falken ziex s/tz 01 275/55 r 20 this is my 2nd set of 4 tires i have had to replaced. the first set the steel belts crossed over eachother 8 months and less than 10 thousand miles.this second set i just had to replace due to the tires causing my vehicle to vibrate extremely, at highway speeds causing me to slow in order to maintain control of my vehicle. in addition this caused extreme noise in my vehicle. this began approximately 2 years ago, the first set of tires were replaced on a pro rated basis, this second set was not. | |||
| 07/26/2008 | 131000 | 1 | |
| Tires have split in numerous areas on all 4 tires. tires leak, needing air about once a week. tired have developed bubbles or creatures in between the tread. tires only have about 8,000 miles on them and tread looks almost new still. when area of leak was attempted to be plugged second later a new leak appears. *tr | |||
| 07/24/2008 | 71289 | 1 | |
| Tire explotion on the freway. *tr | |||
| 06/12/2008 | 1 | ||
| Tire valve stem failure. all four of my valve stems failed from what appears to be dry rot within a four week period. i was traveling down the interstate at 70 mph when my right front tire blew out. the valve stem had rotted off. after putting on my spare tire, i proceeded to my destination. two days later, i had a flat in the parking lot at work. the valve stem had rotted. i check my other tires, and the valve stems on them were rotted also. these tires only have about 20,000 miles on them. the valve stems are that old as this is the third set of tires/stems i have put on my tahoe. the allstate service truck helped change the tire on the side of road. i was traveling on the florida turnpike, about 30 miles north of ft. pierce florida when the event occurred. a friend has given me a paper that says there was a major lawsuit against this valve stem manufacture and that deaths have occurred. i do not know why my tahoe did not flip, but it jerked to one side, and was extremely hard to stop. the tire was ruined. i am thankful that i am still alive. *tr | |||
| 08/06/2005 | 1 | ||
| 2002 chevrolet tahoe front left tire caught on fire. *ts the consumer noticed the front of the vehicle started to shimmy at the right front tire. the fire eventually went out by itself. *jb | |||
| 05/07/2005 | 09/25/2002 | ||
| The chevrolet tahoe now has 19,000 miles and we never have had a flat tire > on any of the these tires. > yesterday may 7, 2005 we were driving on the freeway at 60 mph. when we > heard a pop sound on the right side of the vehicle. > i soon could feel that the tire was getting flat and pulled over to the > shoulder and observed the the right rear tire had blown out. there was no > objects or pot hole in the roadway that i could have ran over with the > vehicle. > the blow out of the tire was around the seam of the outer sidewall. > > questions?: > has there been similar occurrences with this make of firestone tire? > is this type of sidewall blow out covered under my warranty? | |||
| 3 | 08/01/2001 | ||
| Problems with front alignment on 2002 chevrolet tahoe.*mr at approx. 7-8k miles, consumer started having tire problems. he rotated them but to no avail. dealership was contacted and they said rotate them again. consumer did. at 14k miles new tires were put on the vehicle. this didn't solve the problem. chevy said to rotated the tires every 2k miles but the consumer felt this was ridiculous and did it every 3k miles but to no avail. consumer noted they never tried to repair the problem. (ph | |||
| 09/11/2003 | 1 | ||
| While driving the vehicle at 80 mph, without warning the left rear tire blew causing the driver to pull off the road. manufacturer of the tire has been contacted. please provide any further details. *ph | |||
| 06/06/2003 | 12000 | 4 | 11/30/2001 |
| Cupping problems on 2002 tahoe began at 12k miles, 2 tires replaced at 30k due to 2nd layer of tire exposed. told by tire retailer that this is typical for this tire: firestone willderness at p265/70r16. *jb | |||
| 11/01/2001 | |||
| Inappropriate tires on suv's could be the cause of rollovers. | |||
| 12/01/2002 | 1 | 04/01/2002 | |
| Tire blew after being on the road for 2 hours. swant graber motors (715)537-3247 who replaced the tire said the blowout was due to road hazzard i'm not buy that. they showed me a puncture in the sidewall. how can a puncture occure going down the freeway at 75 mph. on the sidewall? the oppisite sidewall completely discinigraded. dt | |||
| 1 | |||
| Truck was equipped with passenger car tires instead of truck tires. *yh.*ak | |||
| 09/20/2002 | 1 | 08/01/2002 | |
| Traveling south on ca. highway 99 through macfarland ca. on 11-20-2002 at approx. 2215 hrs the right front tire blewout. we where traveling at approx. 72 mph on straight flat stretch of hwy and were able to keep control of the vehicle. upon inspection of the tire, i noticed that the sidewall had blown out. the tahoe was purchase on aug. 9th of 2002, and only had about 3842 miles. we did not hit anything, the tire just failed.*ak | |||
| 08/01/2002 | 1 | 07/01/2002 | |
| While driving on highway (i-70 sb) my left front tire suddenly went flat. initially it felt like i was traveling over a seried of minature bumps, this lasted approximately 30 seconds, then the steering became difficult/sloppy: at that point i was made my way to the shoulder of the road, fortunately i had room to get over at an easy pace without having to veer sharply, i gradually made it to the shoulder. as i neared the shoulder i sensed the tire was no longer between the rim and the road. i was able to stop within approximately 10 seconds of that sensation. after stopping i immediately exited the vehicle and inspected the tire. i found the left front tire to be completely ruined. the entire sidewall (outer sidewall) was detached from the tread. it looked as if someone took a sawsall and cut the entire perimeter of the sidewall. luckily two west chester police officers discovered my situation and provided warning lights to alert traffic, while i changed the tire and spare. this all happened on08/01/2002 at approximately 5:00am. my father and 13 y/o son were with me. i went to schmitt huelsman auto mall (where i purchased the tahoe) and i asked to have all tires replaced, requesting a different brand. the service manager was not authorized to do this. for now he is going to replace the defective tire with the same brand. i prefer not to have this same brand. i have absolutely no confidence in this brand of tire. at this time the dealer is in possession of the defective tire.*ak | |||
| 11/16/2001 | 1 | 10/01/2001 | |
| Tire blewout on straight section of highway, tread started to separate.*ak (dot number: 8x72 wl2 tiresize: p265/70r16) | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 06/07/2009 | 24000 | 1 | |
| I am writing to report the second failure of a valve stem from ntb. the tire is a michelin tire installed on a 2002 chevy tahoe. all tires are properly inflated and are maintained at the proper level. the first occurrence was approx. 2 years ago and the tire lost pressure, delaminated and blew out. the current tire lost pressure but is intact. upon returning home my wife attempted to reinflate the tire to determine where the air is leaking from. it was determined that the air was leaking from the valve stem. both tires and valve stems were purchased from ntb. *tr | |||
| TIRES - SIDEWALL | |||
| 04/30/2004 | 75 | 1 | 10/20/2001 |
| Driving approximately. 70-75 mph, dry road, 79 degrees on i-10. passing a semi-truck, loud noise, vehicle started shaking. rear driver side tire sidewall blew out, very little tread left on tire. vehicle was in shop the week prior for reg. maintenance tires were checked, air okay, replaced missing caps, tread depth was 10/32. 2002 chevy tahoe has 30,000 miles. approximately. $1400 damage to vehicle plus a new tire. *la | |||
| 02/18/2004 | 1 | ||
| While consumer's wife was driving rear right tire blew out. the tire completely exploded, separating the sidewall from the tread. consumer did not hit or run over anything. pulled over, and changed the tire. then, took it to the dealer, and was told that the tire was not on recall. firestone, wilderness le, tire size p265/70r16. *ak | |||
| 06/06/2003 | 16453 | 1 | 02/01/2002 |
| Tire sidewall separation. *nlm | |||
| 01/21/2002 | 13560 | 1 | 06/11/2002 |
| Sidewall blowout in factory equipted firestone tire on chevy tahoe | |||
| 05/05/2002 | 1 | ||
| While driving right rear tire separated from sidewall which tore tire from rim, damaging rim. dealer contacted. original equipment for a 2002, chevrolet, tahoe, wilderness le tire size p26570r16. *akconsumer's first indication something was wrong was a pronounced vibration felt in the steering. *jg | |||
| 01/01/2002 | 1 | 12/28/2001 | |
| A blister is forming on the sidewall of the front/right firestone tire, size: p265/70r16, dot: unknown. tire has approximately 300 miles on it, and is original equipment on 2002, chevrolet truck, tahoe.*ak consumer stated the dot# 8x72wl24301, the dealer replaced all 5 tires.*slc | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 11/20/2012 | 192000 | 1 | |
| My mechanic was putting air in the spare tire underneath the vehicle and the cable broke and the tire fell on him. luckily, he was not injured badly. *tr | |||
| The spare tire does not come off the back of the truck. *ak | |||
| TIRES - TREAD/BELT | |||
| 06/13/2005 | 07/01/2002 | ||
| Oem wilderness firestone tires wearing unevenly. alignment, balance, pressure,etc all in check. the inner wall wears unevenly causing road noise, vibration. no tire failure, yet. spoke to discount tire reps. and they've seen it time and time again with these on tahoes. once a different tire is replace on the rim, the uneven wearing stops. | |||
| 01/09/2004 | 26000 | 1 | 05/17/2002 |
| Transmission shifting hard,only 26,000 miles. ttook to dealership and was told second and third gear was gone. they rebuilt those gears. pick tahoe up and within a hr it was doing the same thing. return to dealership next day, was told it was pump sticking. replace that. pick back up and within a hr did the same thing. return vehicle and they decided to replace for new transmission. a week later it has now starting to have a problem with the power sterring. there appears to be a leak in the lines. this 2002 tahoe has had problems starting within months of purchase. sterring colum making clunking nose, required lube twice. headlights filling with water. nose in the front drivers side around shock area. they had different repairs such as replacing shocks, greasing. after over a year the dealership added bushings to the shocks, so far ok. have replace firestone tires at 25,000 miles for wearing on inside of tire.*ak | |||
| 12/30/2003 | 32000 | 1 | 06/01/2002 |
| While driving 55 mph a knocking noise was coming from the rear. the driver was able to pull over to the shoulder and noticed that the right rear tire exploded. the driver changed the tire. *nm the rim and looked as if it had been completely tore apart at the seams. the sales dealer stated that they had never seen a tire look like that before. *sc | |||
| 11/14/2002 | |||
| The consumer had a flat tire the left front driver side tire. when he remove the spare tire it was damage. please fill in additional information. dealer is aware of the problem. ts | |||
| 08/04/2002 | 1 | 02/01/2002 | |
| Complete tread separation from sidewalk on the exterior portion of tire with no apparent damage from a contributing factor.*ak | |||
| 05/05/2002 | 1 | ||
| While driving right rear tire separated from sidewall which tore tire from rim, damaging rim. dealer contacted. original equipment for a 2002, chevrolet, tahoe, wilderness le tire size p26570r16. *akconsumer's first indication something was wrong was a pronounced vibration felt in the steering. *jg | |||