Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 05-02-32-008D | 06/01/2012 | 10044941 | General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js | 08/06/2012 | |
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| 040234001 | 10/01/2004 | 10012736 | Vehicle pulls on breaking acceleration and wanders. *eh | 03/11/2005 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 000235003 | 02/01/2007 | 000235003M | 10012089 | Clunking noise under hood and can be felt in steering wheel. *eh updated *eh updated. *kb | 02/11/2005 |
| 000235003E | 08/01/2004 | 000235003F | 10011223 | Clunking noise under hood and can be felt in steering wheel. this bulletin replaces previous bulletin 00-02-35-003e. *tt | 01/11/2005 |
| 3243 | 3118J | 10010873 | Pop/clunk/click noise on right or left turns. *eh | 12/15/2004 | |
| 11252002 | 11/25/2002 | 10008610 | Vehicle will not start caused by the steering wheel position sensor. *tt | 08/10/2004 | |
| 01634A | 01/01/2004 | 10007276 | Supplement to 00-02-35-003d - clunking noise under hood and can be felt in the steering wheel. *tt | 06/09/2004 | |
| 01634 | 01/01/2004 | 10007231 | Intermediate steering shaft service kit. service vme. *tt | 06/04/2004 | |
| 01897 | 01/01/2004 | 10006428 | Lack of steering assist or shudder during parking lot type maneuvers. *mr | 05/03/2004 | |
| 000235003C | 04/01/2004 | 000235003D | 10004716 | Clunking noise under hood and can be felt in the steering wheel. *tt | 01/02/2004 |
| 000235003B | 01/01/2003 | 000235003A | 10000950 | Clunking noise under hood and can be felt in the steering wheel. *tt | 04/04/2003 |
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 01863 | 01/01/2004 | 10006616 | Lack of steering assist when stopped or during parking lot type maneuvers. *mr | 05/07/2004 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 00823A | 01/01/2004 | 10007973 | Power steering fluid leaking at hydraulic brake booster. *tt | 07/19/2004 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 050232008 | 07/01/2007 | 050232008B | 10022671 | Gear box power steering pump, p/s performance concerns. *nj | 09/19/2007 |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 3386 | 3386C | 10013533 | Lack of steering assist or shudder during parking lot type maneuvers. *tt | 04/21/2005 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| 3499 | 3499A | 10014899 | Steering idler arm inspection procedure. *tt | 05/11/2005 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030234001A | 10/01/2003 | 030234001 | 10004766 | Inner tie rod released for service. *tt | 01/06/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/11/2012 | 106500 | 1 | |
| While making a right hand turn down a hill out of a parking lot i heard a noise that sounded like something broke on my vehicle. went home about 6 blocks away looked to see if anything was wrong. i only looked at the front end; didn't see anything. a few days later while pulling up to my driveway in a different vehicle i noticed something hanging under the rear end of my tahoe. proceeded to check it out and found that my sway bar is completely broke where it's mounted on a bracket. i researched this and have found that this is a common issue with my make, year. *tr | |||
| 07/11/2012 | 106500 | ||
| While making a right hand turn down a hill out of a parking lot i heard a noise that sounded like something broke on my vehicle. went home about 6 blocks away looked to see if anything was wrong. i only looked at the front end; didn't see anything. a few days later while pulling up to my driveway in a different vehicle i noticed something hanging under the rear end of my tahoe. proceeded to check it out and found that my sway bar is completely broke where it's mounted on a bracket. i researched this and have found that this is a common issue with my make, year. | |||
| 11/09/2009 | 42000 | 1 | |
| Popping noise from under hood, mainly when turning left (has now started when turning right). almost sounds like the wheels are going to fall off. it can also be felt in the steering wheel. feels very unstable, like front-end could fall apart at any minute. gm is aware of this problem and has been since 2001 (nhtsa item #10009991, #10010873, #10000950, #10004991, #1004239, #10005172, #10004723, and finally their fix #10025148) . however, they act as though they have never heard of this problem. i have researched this online (edmunds.com, yahoo...just search for i-shaft assembly) and this is a wide-spread problem on numerous gm/chevy/cadillac vehicles and gm should be forced to remedy this situation. this situation is as-much, if not worse than the electrical system/dashboard panel problems, that gm has recalled. please, help the masses who have been sold this defect. before someone is seriously hurt. *tr | |||
| 01/01/2007 | 65000 | 1 | |
| There a noticable shaking when it coming to a stop and sometimes it will turn off. it also turns off when making a right / left turn and sometimes even when truck is running. there a click noise then turning. also window's will get stuck and will not go up completely and now the left side windows are completely dead (do not go up or down). *tr | |||
| 01/24/2009 | 148000 | 1 | |
| Jan 24, 09 vehicle was traveling n on co 145, preparing to turn left onto co 184. driver heard a pop in the steering column. when she began the turn, the steering wheel would not turn. she then performed an emergency stop and came to rest near a guardrail in an oncoming traffic lane. she backed the vehicle out of the opposing lane and turned the steering wheel to the right. the steering wheel then released and she was able to turn onto 184 and exit the roadway. the steering wheel anti-theft lock no longer operates, and it appears that this device has failed. it also appears that pieces from this device became lodged in rotating parts of the steering system. *tr | |||
| 01/01/2004 | 200000 | 1 | |
| Had knocking in front end fixed at dealer. one year later returned. something in the steering when backing out of driveway. told it was not unsafe to drive. with all the complaints, i am surprised gm is doing nothing about this. *tr | |||
| 05/05/2008 | 110000 | 1 | |
| There is a weak feeling and a knocking in the steering box or steering column in the vehicle. it feels unstable like the car's front end could fall apart at any minute. *tr | |||
| 12/27/2006 | 16000 | 2 | 08/19/2003 |
| Continuing problem with the steering shaft of my 2003 chevrolet tahoe. steering shaft and front end popping and looseness continue even after replacement. dealerships know about this problem and have been instructed by gm service to no longer replace the steering shaft as this fix is not working. they are currently unsure how to fix the problem. in the mean time owners have a vehicle that drives as if it is going to fall apart in the front end. the tahoe handles badly over rough road and cornering making it difficult to steer at times especially at hi-way speed. *jb | |||
| 12/01/2006 | 54000 | 1 | 09/01/2003 |
| The steering locks up when i turn left in my 2003 chevrolet tahoe. if this had happened during an evasive maneuver the results could have been catastrophic. i haven't had it fixed yet, but i don't believe it was the result of damage done by me. *jb | |||
| 01/01/1901 | 1 | ||
| 2003 tahoe power steering failed while making a left turn. *ts the input shaft from the pulley had come off. *jb | |||
| 09/17/2006 | 40000 | 2 | 08/24/2003 |
| I have replaced the i-shaft 2 times on my 2003 tahoe. gm is not offering any type of replacement or help in fixing this issue *nm | |||
| 04/01/2006 | 47104 | 10 | 09/15/2003 |
| Dt*: the contact stated there was a rattling noise in the steering column while driving at 50 mph. the vehicle was towed to a service dealer, where they determined the steering had locked. the vehicle has not yet been returned to the contact. updated on 05/16/2006-*ak *nm | |||
| 03/16/2006 | 37000 | 1 | 12/01/2003 |
| Dt*: the contact stated while driving 25mph a clunking noise came from the steering shaft. afterwards, the steering wheel and accelerator pedal vibrated. the vibration and noise occurred while driving straight or coasting, not while making turns. the problem occurred in january 2005 the first time. the dealership replaced the steering wheel shaft, which remedy the problem until now. the vehicle has not been inspected for the current vibration. | |||
| 11/01/2005 | 1 | ||
| Consumer 2003 chevy tahoe had a problem in the steering that caused an accident. *ts *sc | |||
| 11/11/2004 | 1 | 08/09/2003 | |
| Gm is aware of a steering and suspension problem but will not fix the problem there are already multiple complaints and it will probably take a fatality to recall these issues. *jb | |||
| 01/03/2005 | 1 | ||
| 2003 tahoe developed a noise in the steering.***no answer required***. *mr the consumer was told be chevrolet there is currently no fix for the problem. *jb | |||
| 11/20/2004 | 23000 | 4 | 10/05/2003 |
| Purchased vehicle in 04 with less than 20,000 miles. within a few weeks, heard popping noise from front end and could feel a vibration when driving. tokk vehicle in for repairs, added lubricant to front end and noise/vibration stopped for a few months. repeated the lubricant proces two more times. now replacing tie rods. | |||
| 08/26/2004 | 7862 | 2 | |
| The steering shaft and front suspension was replaced. the airbags did not deploy when the vehicle rolled over. *bf the vehicle was taken to the dealer twice for a popping noise and loose steering. the steering shaft was removed and lubed and the front lower crossmember was tightened. the consumer's son was driving the vehicle when he lost control . the vehicle rolled over twice, end over end the side over side one and a half times. the consumer requested to be notified of how many of these steering, braking and or other problems incurred with this make/model. *sc *jb | |||
| 11/11/2004 | 1 | ||
| The steering made popping noises and the steering felt loose. the dealer replaced the steering shaft and front suspension. *nm the vehicle rolled over twice and the air bags did not deploy. *tc *jb | |||
| 11/20/2004 | 18000 | 1 | 07/13/2003 |
| Clunking noise and feel in steering - loose steering. *ak | |||
| 10/13/2004 | 1 | ||
| While driving, the steering wheel vibrated uncontrollably. the consumer drove to the dealer to have it inspected and the mechanic informed the consumer that the steering rack and pinion shaft needed to be replaced. please fill in additional information. *jb | |||
| 09/27/2004 | 2 | 12/30/2002 | |
| Steering loose/wobbly since buying vehicle. in for repair numerous times. at first told something was leaking, then replaced steering shaft thing, then told it was just the way the tahoe drives. this week was told they tweaked the alignment and were going to push it beyond what chevrolet normally recommends. picked vehicle up and they had put two new tires on rear of vehicle in addition to alignment. i don't trust the steering and since they still say that is just the way it drives, not sure why they keep repairing things if that is just the way the tahoe drives. *ak | |||
| 09/27/2004 | 7500 | 2 | 12/15/2003 |
| Popping sound in steering. chevorlet tried to fix the problem by lubrication on two occasions, but symptoms returned *ak. | |||
| 12 | |||
| The consumer was informed the passenger air bag sensor wouldn't activate the air bags for 80 pounds or less, but it did when their 62 pound child was in the seat. *ph other problem are as followed: driver's door experienced intermittent rattles, steering vibrations/grinding when turned to left, sunroof leaked heavily when it rained or when going through the car wash, dash lights were inoperative, headlights were inoperative, vehicle did not shift when in 4 wheel drive, window molding was loose, stereo lights flickered, seat memory in the driver's seat would not move to preset memory positions and would not move forward when the ignition key was removed, and the front power window along with the rear passenger window were inoperative. *sc | |||
| 07/01/2003 | 6000 | 1 | 12/29/2002 |
| When i had my 2003 tahoe for only 6 months, my tahoe stalled in the road and had to be towed to the dealer. well, they fixed it and they said it was a defective fuel pump. i would like to know if this has happened with other similar vehicles. also, i had to bring back my tahoe to the dealer last week because of a thumping noise in the steering wheel and they said that the steering wheel shaft just needed some lubrication. my concern is that i only had this vehicle for 14 months with 15700 miles on it and i already have problems. could my vehicle be a lemon? please research about other 2003 tahoe's if they have had similar problems. *jb | |||
| 10/25/2003 | 09/19/2002 | ||
| Intermediate steering shaft play. this problem causes shaking in the steering wheel. dealer lubricates the steering shaft and this is only a temporary fix. the problem will resurface and you will have to return to the dealer again. this is very inconvenient and you should consider this when purchasing this vehicle. this has also occured with my other vehicle a 2003 gmv sierra. i have heard this from several other owners of the same type of vehicle and i feel general motors should fix this problem instead of putting a bandade on it.*ak | |||
| STEERING - COLUMN | |||
| 12/12/2007 | 54500 | 3 | 10/08/2006 |
| I bought my 2003 chevy tahoe in october 2006, and within 3 months after i had it the steering shaft was vibrating terribly, made me very nervous as it felt loose. i took it to our local mechanic who checked it out and assumed there may be a recall but there was not so he stuck a bunch of grease in it and it was good. that lasted about 6 months and again in another 6 months or so. i have had it in 3 times for this issue and have to pay each time to get the steering shaft greased and i think that is ridiculous. this is a top dollar automobile so one would think these problems would not be an issue. very disappointed. *tr | |||
| 03/28/2007 | 51000 | 1 | 05/20/2005 |
| The steering has popping and pining when turning left or right almost sounding as if the wheels are going to come off of the tie rods, suspension. you can feel it in the steering column. hard steering. *tr | |||
| 10/01/2004 | 13000 | 2 | 09/01/2003 |
| Shortly after my year warranty on my 2003 chevy tahoe i had a knocking noise in the steering column. chevy put heavier grease in it. the noise has returned shortly after and has continued to this date yet in 2007. if you google search this problem you will see many people have the same problem even after steering columns have been replaced. when will chevy fix this problem for consumers. *jb | |||
| 12/13/2006 | 4 | 07/19/2003 | |
| Steering column makes loud grinding noises and vibrates while turning wheel. i have taken it to be repaired/replaced 4 times in 3 years and chevrolet doesn't think this is a problem. as someone else stated, once your warranty is over you will get no help from chevy. one time they replaced my drive shaft, but the problem still exists. i'd love to see a recall as that's the only way i'll ever get the thing rectified. *jb | |||
| 10/17/2005 | 32000 | 2 | 10/31/2003 |
| Thumping noise in the steering column. started at approximately. 24000 miles. dealer replaced steering shaft (pn 88963611). at 32000 miles the problem has returned. gm does not have a permanent repair for this problem. chevrolet will not cover this problem after the manufacturers warranty expires. consider this before purchasing this model truck. *jb | |||
| 08/25/2003 | 153 | 5 | 07/11/2003 |
| 1. knocking in front end, intermittent steering shaft is out. i have been on waiting list since september 2003 and still not fixed.(in a wreck this component is what keeps the steering rod from projecting into the cab; per chevrolet mechanic). 2. sept. 2003 transmission: grinding/vibrating sound in the middle of vehicle (think this is my torque converter), neutral position from a complete stop and while driving. been in shop on 2 occasions and still not fixed, mechanic says the vehicle computer doesn't show any problems, so they won't fix it! 3.front differential leaking. jan. 2004 to be fixed when steering shaft gets fixed! 4. passenger heaters come on by themselves. nov. 2003 still not fixed 5. front driver's seat won't hold memory settings. nov. 2003 still not fixed. *nm | |||
| 10/09/2004 | 1 | 01/30/2003 | |
| Steering column rattles/knocks. *ak | |||
| 07/20/2004 | 10000 | 1 | 07/05/2003 |
| Steering wheel feels loose. thumping noise from stering wheel. also loud cracking noise from front suspension when turning in driveway. loud cracking noise from lower front windshield especially at freeway speeds. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 07/01/2006 | 52000 | 30 | 06/15/2006 |
| 2003 tahoe, speedometer faulty, sometimes doesn't register at all sometimes too low, and sometimes to high. steering box going bad nothing gm will do. *nm | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 01/17/2007 | 2 | 12/10/1996 | |
| Tl*the contact owns a 2003 chevrolet tahoe. when driving at any speed or on any road condition the steering wheel vibrated. the dealer acknowledged the failure, but only performed a temporary repair by applying grease to the intermediate steering shaft. the dealer stated that there wasno remedy to permanently solving the failure. the current mileage is 51,000 , and the failure mileage was unknown. *ak | |||
| 03/01/2004 | 10000 | 5 | 09/01/2003 |
| Tl* - the contact owns a 2003 tahoe that the passenger 's side airbag deployed unexpectedly on 1/27/07, a warning light turned on at that time. the contact has not taken the vehicle to the dealer because of a warranty issue. the contact complained since this was a 3 year old vehicle and has been in no accidents. the contact stated that six months after purchasing the vehicle the steering shaft vibrated when making a left or a right turn, the dealer replaced it at no charge. this resolved the issue. however, 7 months later the vibration restarted. the dealer lubricated the parts and it worked again. the contact wanted to file a complaint since this problem was still unresolved. however, the vehiclewas now out of warranty. the current mileage was 44,796 and the failure mileage was 10,000.*ak | |||
| 01/23/2006 | 2 | ||
| Intermediate steering shaft, very noisy, could not get part due to back order. so they packed it, part finally came in, and it was replaced under warranty in january 2005. same problem is occurring now, dealership technician said he could not hear it, or see it, i do not believe they had my car in the back long enough to really look, i drove with it for weeks, i know it is the same problem, and i know the parts are hard to get, why isn't this a recall. is it safe to drive.*ak | |||
| 09/21/2004 | 5 | 08/01/2003 | |
| Dt: the vehicle is a 2003 chevrolet tahoe z71 four-wheel drive. the intermediate shaft shakes and rattles to the point of having slack in it. he took vehicle to the dealer and they greased it. the second time they greased it again. the third time the dealership replaced the intermediate shaft because it was on a recall. consumer had to wait a year before they could get the replacement part. the problem has returned even after the part was replaced. the problem was in the same area but, the noise was a little different and it was making a knocking sound. consumer believed that it may be in the front end differential. consumer has not contacted the dealership. also, fuel pump failed. dealership replaced the fuel pump. there were other problems, but consumer felt they were minor. *ak | |||
| 06/14/2004 | 10300 | 3 | 05/31/2003 |
| Consumer complained about excessive vibration. nechanic replaced engine mounts/ tansmission, and intermittent steering shaft, but vibration continued. there was no final solution. *ak | |||
| 09/21/2004 | 18000 | 1 | 11/22/2002 |
| Intermediate steering shaft. when driving down the road the steering wheel has play in it and when going over bumps the wheels clunk. i took my tahoe in to have it looked at in sept. the intermediate shaft was ordered then. i still do not have it fixed. they are on back order. with 178,00 needed in the us. i have taken the tahoe back in to have it greased to make it stop clunking again. it works but only for a short time. i am a mother of one and have another on the way. this is my only mode of transporation and i am not comfortable with it.*ak | |||
| 05/26/2003 | 5000 | 20 | |
| The steering wheel shakes and feels like it going to separate from the column and fall off. this is due to a design flaw in the immediate steering shaft that the manufacturer is aware off. the manufacturer's remedy for the problem is to lubricate and tighten the steering. this fixes only last 5000 miles. the immediate shaft was replaced, but the problem recurred. *ak | |||
| STEERING - LINKAGES | |||
| 01/01/2006 | 38000 | 300 | 12/15/2004 |
| Since january of 2006, the speedometer has failed numerous times. while standing still it will register any speed above 30 or while traveling at highway speeds it will register 0 mph. the tachometer has failed to work three times and the gas gauge has registered half a tank while it takes 20 gallons to fill the 25 gallon tank. last year i had the intermediate steering shaft replaced before the warranty ran out because it was clunking. it is now starting to clunk again!! the vehicle has 50,000 miles on it. i just received a warning for speeding, 54 in a 45mph because i cant tell how fast i am going!!!!!! *nm | |||
| 08/12/2006 | 20000 | 2000 | 05/10/2003 |
| I have a 2003 chevy tahoe. the steering linkage is making a noise when you turn. the dealership told me it was a design flaw on all gm vehicles for a 5 year period. they would not replace the part at no cost because it was not a recall. i have a fear the linkage may fail. *jb | |||
| 11/17/2004 | 15000 | 1 | 07/19/2003 |
| A dull thumping noise was heard starting a couple months ago. it occurred any time the steering wheel was turned, even the slightest. very annoying! as it got worse i took it to my local chevrolet dealer and was told it needed a supplemental steering shaft (part #88963611/shaft). that part is on national back order and i was told by the dealer's service dept that it may take four weeks to get it.*ak | |||
| 02/17/2004 | 17000 | 1 | 12/24/2002 |
| When vehicle is traveling straight or in a turn there is a slight bump in the steering wheel almost like the steering wheel is lose. *ak | |||
| 11/02/2002 | 200 | 1 | 10/01/2002 |
| The owner heard a clunking sound when backing out of driveway. while traveling on freeway, the owner noticed some play in the steering wheel and tried to pull over. the truck failed to respond to the turning of the steering wheel. the truck was looked at by a mechanic who stated that the steering linkage had failed. *mr *jg *nlm | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 12/07/2004 | 28400 | 3 | 05/13/2003 |
| This complaint was received via e-mail. heard some noise in the steering from the day he bought the 2003 tahoe when turning steering wheel and when backing out of driveway. the clanking noise only started about 4 weeks ago, and became worse quickly. the clanking noise could be felt through the steering wheel at slower speeds, especially when turning steering wheel. it felt like something was loose. took vehicle in for service on 1/03/05 with 28,400 miles, and dealer knew immediately what the problem was. they said it was a common problem with this model. in fact, some people reported this problem as early as 5,000 miles. they removed the steering shaft, packed it with grease, and the clanking noise stopped. when not under warranty the repairs would cost between $75- s100. researched the problem on the internet and found many similar complaints. *ak the consumer was told a steering shaft was needed, however it was on back order. *jb | |||