Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 05-02-32-008D | 06/01/2012 | 10044941 | General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js | 08/06/2012 | |
| 3425 | 3425A | 10021075 | Unable to program tire size in ebcm/vses. *kb | 03/01/2007 | |
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 020310001A | 01/01/2005 | 020310001B | 10012149 | Spare tire is different size than other tires. this service bulletin replaces 020310001. *eh update. *tt | 02/15/2005 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/14/2012 | 114150 | ||
| Tire type: sigma stampede radial suv p265/70r16 111s, 6n-93 usa65,000 tire purchased from tire kingdom kingsland ga on 09/24/08. had blowout due to tread separation on 10/14/12 caused $2,050.00 damage to my 2003 tahoe. i see where the p265/70r17 has been recalled. i believe my tire was defective as well. i need info if available. i would like to see if i can be reimbursed for the tire, the service call and the damage to my vehicle. i do have the remains of the defective tire. *tr | |||
| 10/14/2012 | 114150 | ||
| Tire type: sigma stampede radial suv p265/70r16 111s, 6n-93 usa65,000 tire ourchased from tire kingdom kingsland ga on 09/24/08. had blowout due to tread separation on 10/14/12 caused $2,050.00 damage to my 2003 tahoe. i see where the p265/70r17 has been recalled. i believe my tire was defective as well. i need info if available. i would like to see if i can be reimbursed for the tire, the service call and the damage to my vehicle. i do have the remains of the defective tire | |||
| 08/30/2010 | 30000 | ||
| We were informed that our toyo open country h/t 111s owl 265/70r16 were dry rotted. we purchased these tires approx 2 years ago and the vehicle was stored in closed garage virtually every night. only 30,000 miles were put on the tires from point of purchase to point of observation by tire store which means dry rotting happened at some point prior to 30k miles. it was recommended to us that this could be a potentially dangerous situation for me and my family so we elected to purhase new tires immediately. | |||
| 11/08/2008 | 40300 | ||
| Tl*the contact owns a 2003 chevrolet tahoe. the vehicle has firestone wilderness tires, size p165/70/r16. the contact noticed that the tread developed fatigue cracks. in addition, the rear passenger tires contained a large bulge. the dot number was unknown. the failure mileage was 40,300 and current mileage was 41,600. | |||
| 11/15/2003 | 0 | ||
| All tires or cupping, tires have been serviced from day one by firestone dealer. out side company checked front end and allignment and all was ok. tires have been rotated by firestone dealer 3 times 6000, 10000, and 16000 miles, there or 17800 miles of tahoe now. there is a warranty on tires for 12 months from purchase but i can't get firestone dealer or chevrolet dealer where i purchased tahoe to help me at all. | |||
| 12/09/2003 | 6899 | 1 | 09/08/2003 |
| While traveling on a highway at approximately 70 mph there was a loud pop sound from the front right of the vehicle that sounded like a rock hitting the inside of the fender. we continued to travel another mile or so, not realizing that our tire had just popped. the tire proceeded to go flat. *la | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 05/05/2008 | 75000 | 1 | |
| In the period of 4 weeks i experienced two high speed tire failures while traveling on interstate 95 in virginia. in each case i was barely able to maintain vehicle control and pull off the road. in each case the tires were completely destroyed and off the rim. after the second case i chose to have all four tire replaced and prior to actual removal i checked the tire stem on one of the 2 remaining (not new tires) and discovered the valve stem had a split. the same was discovered on the other tire still on the vehicle. i also checked the valve stem on the latest tire that had gobe flat and it to had a crack. it is clear that at least 3 and most likely four of the valve stems failed causing the complete destruction of two relatively new tires (less than 17 k miles) and almost resulting in two high speed interstate vehicle accidents. *tr | |||
| TIRES - SIDEWALL | |||
| 11/03/2003 | 8900 | 1 | 12/09/2003 |
| Firestone wilderness tire on 2003 chevy tahoe. right rear tire, tread peel off side walls. side walls blew apart. *la | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 02/02/2013 | 89000 | 1 | |
| You can not lower the spare tire,under the vehicle,this is a big problem and i am not the only person with this problem, the part that holds the spare tire has a spring loaded lock on it that cannot release because of a bad design off it,their is a video on youtube about it (good information about it) you need to cut the tire down with a cutting torch, this is a bad idea around a gas tank, i can not express how mad i am right now because i can't even think of that many cuss words,and it is going into heart a tack mode, i would love to meet the engineer that designed this, and have him change the tire, first you need a tow truck then a shop with a lift then two mechanics if not three and you then need a transmission jack to put upward pressure on the tire to release the tension of the locking device that holds the tire, after you let the air out of the tire, i can overhaul the engine and the transmission and anything else that need to be done to this or any other car,but this is a big big mistake in design,can you imagine a lady having to change a tire on the side of the road!!! if a mechanic (male or female) cant do it,how can the average consumer, do it? and why hasn't this been a recall,i know why it hasn't because people are forced to pay for it and forget it,well i bought the vehicle without looking for this problem because my wife and daughters and sons have all been properly trained on how to handle this problem,but it can't be done on this vehicle or any other chevy vehicle of this make from what i understand, you can not do this safely,no i don't have a flat tire either i was just explaining to the wife that it may be a little different so i wanted her to see it just incase she had a problem and she would be prepared on how to handle it (wrong) it should take ten or fifteen minutes to do, can't be done,and i can't believe it please contact me. *tr | |||
| TIRES - TREAD/BELT | |||
| 04/06/2008 | 69100 | 1 | 05/10/2003 |
| Experience tire failure of firestone wilderness le on 2003 chev. tahoe on 4/6/2008 when returning to memphis from atlanta. was traveling at 70-75mph when entire tread separated from tire causing a violent explosion of tire. i struggled to maintain control of the vehicle and was able to pull to the side. the entire tread was gone from the tire. the remaining materials were nothing more than steel belting materials. there was extensive damage done to the wheel well lining, fender, rear door, fender and bumper as well as paint damage. these tires had 68,000 miles on them with approx. 1/4 of tread remaining. i examined these tires and verified 34 lbs of pressure prior to leaving memphis for atlanta. no object was struck in the roadway. this was simply a tread failure. *tr | |||
| 05/04/2006 | 37000 | 1 | 08/30/2003 |
| Tire failure - firestone wilderness le 265/70r16 iii m/s t/w 480 - traction a - temp b- tread separation causing blowout with damage to vehicle. no road hazard - tire inflation (35psi) (2003 chevy tahoe 4x) check 45 minutes before trip. lost all tread. bought 4 new tires and out $500 deductible. i have the tire. *jb | |||
| 11/03/2003 | 8900 | 1 | 12/09/2003 |
| Firestone wilderness tire on 2003 chevy tahoe. right rear tire, tread peel off side walls. side walls blew apart. *la | |||
| 1 | |||
| The right rear tire experienced tread separation. *jb | |||
| 03/14/2003 | 2700 | 1 | 12/30/2002 |
| Tire failure. new vehicle with less than 3,000 miles. front passenger side tire blew out. tire was replaced by firestone at no charge. firestone personel maintain that driver ran over something and failure was caused by puncture. the size of the hole in the tread not consistent with that theory. | |||
| 03/10/2003 | 4000 | 1 | 02/01/2002 |
| The right passenger tire experienced tread separation/blowout.*jb *ts | |||