Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 050846006A | 09/01/2005 | 050846006B | 10015018 | Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt | 05/13/2005 |
| 040852005 | 06/01/2004 | 10012535 | Remote keyless entry (rke) system inoperative. *tt | 03/07/2005 | |
| 3044 | 10010363 | Generation 5 onstar steering wheel control function. *tt | 11/17/2004 | ||
| 3050A | 01/01/2004 | 10009623 | 02-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt | 10/13/2004 | |
| 3011 | 01/01/2004 | 10008898 | When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt | 08/25/2004 | |
| 01622 | 01/01/2004 | 10007224 | Secondary sunshade visor elimination.*mr | 06/04/2004 | |
| 030844018A | 01/01/2005 | 030844018B | 10004329 | Rear seat audio (rsa) and/or rear hvac inoperative. *tt update. *tt | 12/02/2003 |
| 030852005 | 09/01/2003 | 10004335 | Diagnostic information for replacement remote keyless entry (rke) transmitter inoperative - unable to synchronize. *tt | 12/02/2003 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| PI-5141 | 01/01/2012 | 10043536 | Buick/cadillac/chevrolet/gmc/oldsmobile: if blower motor is set to any speed position and when key is off, it becomes inoperative and may still be inoperative after key is turned on. *pe | 04/09/2012 | |
| SB-10240 | 05/01/2011 | 10038760 | General motors service campaing: see document search button for owner letter. the hvac blower may not work at certain functions or may become inoperable. there could be a burning smell or smoke. *rm | 06/27/2011 | |
| SB-10240 | 05/01/2011 | 10038760 | Ready | 06/27/2011 | |
| 050138012 | 11/01/2006 | 050138012C | 10017373 | Ei05082 - loss of blower motor speeds except for high speed or inoperative. *tt updated. *kb updated *kb | 11/04/2005 |
| 040138015 | 10/01/2004 | 10012733 | Diagnostic information for moan groan or boom noise at idle vibration in steering wheel or felt through floor when ac compressor engages do not replace ac compressor. *eh | 03/11/2005 | |
| 040138014 | 10/01/2004 | 10012731 | High pitched tone heard inside vehicle when ac compressor is engaged. *eh | 03/11/2005 | |
| 040138013 | 10/01/2004 | 10012727 | Hvac not cold enough a/c compressor does not engage . *eh | 03/11/2005 | |
| 040137004 | 04/01/2004 | 10012614 | Revised air conditioning (a/c) system performance test. *tt | 03/08/2005 | |
| 040138008 | 06/01/2004 | 10012173 | Heat ventilation and air conditioning system cannot be controlled or defaults to defrost mode. *eh | 02/16/2005 | |
| 040138010 | 08/01/2004 | 10011190 | Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt | 01/10/2005 | |
| 3056 | 10010369 | Part restriction on air conditioning compressors. *tt | 11/17/2004 | ||
| 3179 | 01/01/2004 | 10010266 | Automatic dual zone hvac battery draw supplement to 02-01-39-007a. *tt | 11/08/2004 | |
| 3076 | 01/01/2004 | 10009603 | Repeat hvac blower motor failure. *tt | 10/08/2004 | |
| 3086 | 01/01/2004 | 10009509 | Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt | 10/04/2004 | |
| 01428B | 01/01/2004 | 10007279 | Rear air conditioning hvac blower motor control module information. *tt | 06/09/2004 | |
| 030138019 | 09/01/2004 | 030138019A | 10005551 | Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up | 03/02/2004 |
| 01561 | 01/01/2004 | 10005400 | Sizzle noise after vehicle shut off. service vme. sit bulletin 1410828. *tt | 02/24/2004 | |
| 01428A | 01/01/2004 | 01428 | 10004172 | Rear air conditioning hvac blower motor control module information. service vme. sit bulletin 1455584. *tt (this bulletin replaces pi01428a dated 11-18-03). *tt | 11/20/2003 |
| 030139008 | 06/01/2003 | 10002850 | Changes in air conditioning compessor on/off instrument panel display symbol from 2003 to 2004 model year and synchronizing the driver and passenger set temperatures. *tt | 09/26/2003 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 702 | 02/01/2005 | 10016375 | Navigation radio system does not have complete coverage. gm tech links. *tt | 09/09/2005 | |
| 3090 | 01/01/2004 | 10010236 | Unable to perform set up new onstar on vehicles with gen 6.05 hardware. *sc | 11/05/2004 | |
| 3120 | 01/01/2004 | 10010109 | Onstar center unable to perform remote diagnostic. (2004-2005 chevrolet yukon, 2005 chevrolet trailblazer, 2002, 2003, 2005 buick rainier, 2005 chevrolet express van, and 2005 cadillac seville) *sc | 11/04/2004 | |
| 3113 | 01/01/2004 | 10010199 | Gen 6 vehicles in mount airy, nc cannot connect to onstar or emergency services. *sc | 11/04/2004 | |
| 3111 | 01/01/2004 | 3111A | 10010020 | Navigation system coverage of canada. (2004-2005 chevrolet trailblazer, 2004-2005 gmc envoy, 2004-2005 buick rainier/rendezvous, 2004-2005 cadillac escalade, 2005 chevrolet avalanche/suburban/tahoe, 2004-2005 gmc denali, 2005 gmc yukon, a | 11/03/2004 |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 3106 | 01/01/2004 | 10010132 | Xm radio was working prior to july 26, 2004 and it is inoperative now. *jb | 11/04/2004 | |
| 00573 | 01/01/2004 | 10007618 | Low audio output from speakers. *mj | 07/06/2004 | |
| 01662 | 01/01/2004 | 10007248 | Xm error on a radio display. *tt | 06/04/2004 | |
| 01958 | 01/01/2004 | 10006948 | Product information regarding radio personalization. *mr | 05/20/2004 | |
| 01849 | 01/01/2004 | 01849A | 10006708 | Vehicles equipped with xm do not have audio, am, fm work correctly. *mr | 05/11/2004 |
| 01864 | 01/01/2004 | 01864A | 10006615 | Radio cd skips/ejects or clock resets to 12:00. *mr *tt | 05/07/2004 |
| 01759 | 01/01/2004 | 10006302 | Xm rapid activation utilization. *mr | 04/28/2004 | |
| 01390 | 11/18/2003 | 10004195 | Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt | 11/21/2003 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-089B | 09/01/2008 | 10026805 | Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe | 12/19/2008 | |
| PIT3504D | 09/05/2008 | 10025770 | Some customers may comment on various hvac concerns including temperature doors defaulting to full hot position or unable to obtain defrost position. *pe | 09/05/2008 | |
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/16/2011 | 103000 | ||
| Blower resistor caught fire inside of the vehicle on passenger side where it plugs into the front blower motor. | |||
| 05/01/2011 | |||
| While driving vehicle with air conditioner on, extreme heat started to blow out of drivers side vents, while cold air continued to blow out of passenger side. this problem happens everytime the vehicle is in operation. | |||
| 12/05/2010 | 133000 | ||
| 2004 tahoe: speedometer reads crazy during long trip. have read about this issue and now it has happened to my tahoe. it's now a permanent issue and i rely on my gps device to monitor my speed. i'm waiting for the other cluster instruments to fail and then i will have to replace the parts on all. it's pathetic that gm will not recall this as a serious safety issue. it's not like you can drive without this gauge - will gm pay my tickets? | |||
| 12/08/2010 | 68863 | ||
| I have a 2004 chevrolet tahoe with 68863 miles. the speedometer startiung reading 20 miles an hour yesterday when parked. when driving the speedometer is eratic and reads approximately 20-30 miles an hour faster than i believe i am traveling. i have researched and found many reports of this problem. this is a severe safety issue and this defect is a problem the manufacturer should repair at no charge. recall this vehicle. | |||
| 01/01/2010 | 100000 | ||
| I have a 2004 chevy tahoe. my instrument panel is messed up. my speedometer does not work, it flutters or pegs out all the way. now my oil gauge is bottom out. in researching the internet, i see that this is a common problem and that chevy will only fix it if you have less than 70,000 miles. i have over 100,000 miles on my car and i consider it a safety hazard. 98% of the time i do not know how fast i am really going. i heard that a recall will not be issued because it is not a safety hazard. well i disagree, because people are not always aware of their fuel level, how fast/slow they are really driving. | |||
| 04/07/2006 | 41000 | 1 | 05/18/2004 |
| On date stated, our 2004 chevy tahoe vin # 1gnek13z64r248214, left the roadway, became air borne, landed on its nose, deployed the air bags, and ended up upside down. according to onstar, they should have been notified when the air bags deployed, but the system failed and did not send notification. there were no life threatening injuries, but had this been at night, and the accident not witnessed by others who came to our aid. the outcome could have been entirely different. it is our desire that this situation be elevated to the proper level within gm, onstar, and specifically chevrolet, so that the proper research can be done where the system will not fail in similar circumstances in the future. the system is designed to save lives, but if it does not work, is useless and much advertising to the contrary is very misleading. thank you for your attention to this. charles frazer, jr. :) gb. *nm | |||
| 01/17/2005 | 16987 | 2 | 02/20/2004 |
| During a side impact/roll over motor vehicle accident, no automatic safety features deployed. full side impact to the passenger side resulted in no airbag deployment. this vehicle was equipped at additional cost, side impact airbags. in contrary to national advertising the on-star feature was also a null response. this vehicle was a total lose and non-repairable.*ak | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 08/02/2005 | 28000 | 2 | 11/01/2003 |
| Dt: contact stated the battery failed. the service dealer replaced an air conditioning module. also, while driving and turning the wheel lost braking capability, the pedal went to the floor. dealership verified this wa shappening, but did not know what caused the malfunction. the contact attempted to contact the manufacturer. *ak | |||