Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| 4486 | 10022914 | One of the following concerns when programming the mileage or the hours into an exchange instrument panel cluster that is received from an electronic service center (esc). *nj | 10/04/2007 | ||
| 3331 | 3331B | 10017177 | Voltmeter is flucuating between 12 and 14 volts on their new 2005 chevrolet/ gmc/ cadillac model year light duty full size pickup and utility. *sc | 10/26/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 02/13/2010 | 63000 | 1 | |
| Erratic speedometer indications, speedometer stuck on 120mph while driving at a speed calibrated by memory using the tachometer. the same complaints submitted by multiple purchasers of this vehicle for years that the problem is apparently a dash cluster for consumer paid replacement of$450.00. *tr | |||
| 02/01/2010 | 80000 | 1 | |
| My 2005 chevy tahoe has developed a problem with the speedometer. the gauge reads 20-30 mph faster than it should and then it eventually pegs out at 120 mph. it will return to 0 after the switch is cycled on/off but it's impossible to know your speed when it's malfunctioning. *tr | |||
| 01/13/2010 | 55000 | 1 | |
| My speedometer on my 2005 chevy tahoe z71 4x4 stops working intermittently shows we are going way slower or 0 when we are driving. *tr | |||
| 12/23/2009 | |||
| Tl*the contact owns a 2005 chevrolet tahoe. while driving approximately 45 mph, the contact observed the speedometer displayed incorrect reading, regardless of the speed being traveled. in addition, failure occurred with the fuel gauge which resulted in an inaccurate reading at any given fuel level capacity. the vehicle has not been repaired for the malfunction at this time. the failure mileage was unknown. | |||
| 12/18/2009 | 98789 | 1 | |
| 2005 chevrolet tahoe. speedometer failure. the speedometer is stuck at 20 mph. personal research has led me to believe that chevrolet has acknowledged a defect in drive motors within the instrument panel from a parts manufacturer in 10 models produced from 2003 to 2007. this is a definite safety hazard that chevrolet needs to address via a recall of all effected models. *tr | |||
| 10/01/2009 | 61000 | 1 | |
| I own a 2005 chevrolet tahoe under 70k miles. my speedometer quit working. i found out that gm issued a specials program to fix the instrument panel on 03, 04 and some 05 tahoes if they are under 70k miles. my vin number was outside the lot of approved vin's. i contacted gm customer service and was led to believe they would provide some coverage for my repairs if the gm mechanic could verify that the problem with my speedometer was the exact problem being recalled. after one week of phone messages from gm that they were working towards a resolve, i was denied any coverage. my complaint is lack of ownership of the problem with my tahoe by gm. the mechanic at our local gm dealer verified to gm that my instrument panel was the exact defect that was being recalled. i was still denied and was told by the customer relations department that the speedometer not working was due to the previous owner? this was such a ludicrous statement by customer service. we are now forced with fixing the speedometer at our expense even though it was proven to be the fault of general motors. i am filing a complain with the better business bureau as well. *tr | |||
| 01/06/2009 | 100000 | ||
| Speedometer quit working on 2005 gmac tahoe. stuck on 120 mph.. have no idea how fast i am driving due to speedometer not working. appears to be a common issue in gmac trucks, however gmac won't repair the part if the vehicle has more than 70,000 miles on it. *tr | |||
| 06/07/2009 | 25000 | 1 | |
| I own a 2005 gmc pick up and a 2005 chevy tahoe and the speed odometer just goes crazy in both vehicles. they go from 50 to 0 to 85 and back to 0 . the local dealer say they can't find anything wrong but i keep reading that this is getting very common in these vehicles. is there some way to do a recall before someone gets hurt or killed. *tr | |||
| 11/30/2008 | 64030 | 1 | |
| Speedometer quit working at 64,030 miles.this is a 2005 chevrolet tahoe z7 4x4. vehicle is out of warranty.purchased after market warranty.appears to be a major problem with this type vehicle and not covered under extended warranty. dealer unable/unwilling to locate replacement part. *tr | |||
| 03/15/2009 | 1 | ||
| My husband and i purchased a brand new 2005 chevrolet tahoe. in the month of march 2009 my speedometer started to read i was going 120 miles per hr but of course that was not the speed i was going. we took our tahoe back to the servco dealership because i had googled and read that there was a speedometer problem and gm was fixing the problem. well the dealership said that the vin # for the cluster was not one that gm was going to replace for free. why would they replace some and not all. i would like to make a complaint. i will never buy a american made car as long as i live. that's for sure. *tr | |||
| 03/25/2009 | 38462 | 1 | |
| I also have a gm speedometer that failed. we were driving along the highway, cruise control on, when speedometer became erratic and pegged to 120 mph. it has not returned to normal operation. i am out of town and have not i made repairs as of yet. *tr | |||
| 10/22/2008 | 58568 | 1 | |
| My 2005 z71 tahoe's stepper motors cluster is bad (mph and fuel gauges). i advised chevy of this and they said it cannot be replaced. i feel this should be a recall due to this being a safety issue with mph/gas gauge having improper readings. *tr | |||
| 12/20/2008 | 78000 | 20 | |
| Tl*- the contact owns a 2005 chevrolet tahoe, the current and failure mileages are both 78,000. while driving the speedometer displays the incorrect speed regardless of the speed she is traveling. this failure has occurred for the last two months. the contact intends to take vehicle to be serviced for the failure. the vin was not available at time of complaint. | |||
| 12/05/2008 | 1 | ||
| I have a 2005 chevy tahoe. i have had nothing but problems with the instrument cluster. the fuel gauge works correctly only half of the time. it sometimes tells me i have a full tank and then when you restart the truck it shows empty and the low fuel light comes on. now today the speedometer was showing 120 at approximately 65 mph. we turned off the vehicle and it shows 20 mph. this is unsafe and needs to be recalled. please help me and every other tahoe owner with this same problem. thank you *tr | |||
| 06/04/2008 | 36000 | 1 | |
| Speedometer needle off when driving. it reads 70 mph when only going 30 mph. it would reset 5-10 mph at a time if car was turned off and then restarted. the needle is now past 120 and not moving at all. this is a safety issue and should be resolved by gm asap. *tr | |||
| 01/28/2008 | 42000 | 1 | |
| Tl*the contact owns a 2005 chevrolet tahoe. the contact stated that the fuel gauge on the instrument panel indicated half a tank. while driving 75 mph, the vehicle ran out of gasoline. he had to maneuver across four lanes of traffic and avoid several near crashes. the following day, after a full tank of gas was placed in the vehicle, the fuel gauge indicated that the fuel tank was empty. the dealer stated that there were no recalls on his year, make, and model vehicle. the contact also stated that the other instrument panel cluster illuminated intermittently. the failure mileage was 42,000 and current mileage was 47,000. updated 09/10/08 *bf the consumer stated the oil gauge did not work and the light on the instrument panel intermittently displayed passenger air bag off. updated 09/17/08. *jb updated 03/04/09. *lj the consumer stated he was experiencing major electrical problems. there appeared to be a short in the headlights and taillights. updated 03/06/09. *jb | |||
| 10/13/2007 | 45762 | 1 | |
| Speedometer cluster jumps around then fails completely i replaced the cluster it has already been recalled on the 2003 and 2004 tahoes i was just wondering what the process was for getting a recall done i would appreciate any information you could give me thank you thomas thornburgh. *tr | |||
| 04/02/2008 | 28000 | 10 | 07/15/2006 |
| Speedometer has an erratic display. sticks at 40/45 says i am going 120 when parked? etc... *tr | |||
| 01/09/2008 | 51000 | 90 | 07/12/2005 |
| About 3 months ago, my speedometer stopped working properly. at just over 50k miles, the speedometer needle stopped returning to zero speed. sometimes it's pinned at over 120 mph no matter the speed (even at a stop). it's not exactly comfortable driving i70 during winter conditions not knowing your speed. would i be negligent for not fixing...or chevrolet? what if an accident occurred while i had real estate buyers in my car. just 3 years ago, i invested almost 40k in this automobile and now they want another $600 to repair. what happened to safety first or the consumer always being right. *tr | |||
| 03/07/2008 | 68005 | 1 | 08/01/2007 |
| Tl*the contact owns a 2005 chevrolet tahoe. the contact stated that the speedometer completely failed. the dealer stated that there were no recalls on his year and model vehicle. the current mileage was 68,510 and failure mileage was 68,005. updated 5/5//08 *cn | |||
| 02/15/2008 | 59000 | 1 | 10/01/2005 |
| Tl*the contact owns a 2005 chevrolet tahoe. the speedometer became erratic and stopped working completely. the dealer advised the contact to call chevrolet customer assistance. there are safety recalls on the 2003 and 2004 chevrolet tahoe's; however, there were none for the 2005 models. the current mileage was 61,100 and failure mileage was 59,000. updated 4/16/08 *cn | |||
| 03/08/2007 | 30000 | 500 | 11/08/2006 |
| Tl*the contact owns a 2005 chevrolet tahoe. whenever the vehicle is driven at any speed, the speedometer displays the incorrect mileage. the tachometer also fails to display the correct rpm's. the current mileage was 50,000 and failure mileage was 30,000. | |||
| 03/01/2008 | 56000 | 1 | 05/03/2005 |
| Speedometer works sometimes and not others. does not register correct speed. this is a very dangerous, and gm should address these faulty parts. *tr | |||
| 02/17/2008 | 1 | 08/26/2007 | |
| I have a 2005 tahoe with 55,600 miles. the problem is with the speedometer. it gets stuck usually around the 60 mph mark then it thinks that 60 mph is actually 0 mph. so when you start driving it goes past the 120mph mark and stays. i called gm and they told me that the problem is with the 2003 2004 and would not be covered under the recall because it is a 2005. *tr | |||
| 03/10/2008 | 45000 | 100 | |
| Fuel gauge is constantly inaccurate. the car has a 26 gallon tank, after filling up and driving sometimes 50 miles the gas light will come on telling me i am out of gas. i have sit on level surfaces watching the gauge go from full down to completely empty several times. this problem could potentially leave a person stranded as they do not know how much gas is in the vehicle. *tr | |||
| 01/20/2008 | 42500 | 200 | |
| I was driving and i looked at the speedometer and it was buried past 120mph even though i was only going around 30. it also was stuck on 80mph after i turned the vehicle off. it does not work at all. the speedometer fails everytime we drive the vehicle. *tr | |||
| 01/28/2008 | 66000 | 1 | |
| Speedometer works intermittently. sometimes stays at 0, sometimes pegged, sometimes in between...all independent of speed. found this was a widespread issue and dealer states gm is covering repairs for 03-04, but not yet 05 and i believe to only 70k miles. my 05 is at 67k miles and i have requested goodwill from gm. they should be covering this repair. this is obviously and extremely common occurrence due to faulty manufacturing. there is also a smell of plastic or another electronic component burning/melting. no fire yet. *tr | |||
| 12/23/2007 | 1 | ||
| My speedometer has stopped working in my 2005 chevy tahoe. *tr | |||
| 12/14/2007 | 70000 | 1 | 06/15/2005 |
| The speedometer is broken. after registering wrong speeds for a day (sometimes 0 mph), it finally stuck on 120mph. it no longer works. i contacted the dealer for help with the speedometer and with a problem i was having with inaccurate tire pressure readings and an inoperable second row (middle) seat belt. the dealer said sorry it is out of warranty, but the salesperson said she would check to see if there was anything she could do and call me back. i never heard from her. i can appreciate normal wear and tear repairs. on a two year old vehicle, i expected to replace my tires, not my seat belt and speedometer. at this point, i do not intend to buy another gm product!! i also do not intend to purchase from james wood in denton or decatur, texas. *tr | |||
| 01/04/2008 | 52995 | 1 | 08/13/2005 |
| As i was driving to work in heavy traffic the speedometer was showing 40 mph when i was traveling 60+. then it went to zero. i have to pay for to repair and i think gm knows of this defect since they have recalled 2003-2004 vehicles. i'm not sure i will ever purchase another gm product. *tr | |||
| 12/15/2007 | 1 | ||
| My speedodometer is malfunctioning as well as many other gmc owners. there has been no effort to fix the problem. *tr | |||
| 01/08/2008 | 1 | 03/27/2005 | |
| I was driving to work january 8th of 2008 and i looked down to set my cruise control and my speedometer was registering over 120 mph. i had to guess how fast i was going and went to the dealership to get it repaired. the service rep said it would be covered and when i went to get it the next day said i owed them a $100 deductible because of the extended warranty. my vehicle has 53,000 miles on it and i wouldn't think a speedometer would go out that soon if at all and should be covered by the manufacturer for using faulty parts. i asked the rep if my speedometer went out again would i have to pay again and he said that it had a 12 month or 12 thousand mile warranty on it. so if this happens again i will have to foot the bill. this is a safety issue and everyone in every state should have their vehicles recalled and fixed with dysfunctional parts. i personally nor will my family buy a gm product again because of this and their service. *tr | |||
| 01/02/2008 | 58000 | 3 | 12/27/2007 |
| At approx. 58,000 miles my recently purchased (1 week ago from a chevrolet dealer) my 2005 chevrolet tahoe's speedometer started moving erratically and sticking. you can be driving at 45 mph and the speedometer will show anywhere from 65-120+ mph. it can be set back down to zero if you continually start the engine over and over which will allow it to drop about 10 mph each time. *tr | |||
| 12/26/2007 | 32800 | 3 | 11/29/2007 |
| My speedometer has a mind of it's own. it will say i'm doing 20mph when i know i'm going much faster than that. or it will register 0mph. i took my tahoe into the shop today and they said that nothing came up as being wrong on their computer so nothing was fixed. i contacted chevy and they said that was true, they can't fix it unless they know what the problem is, i know what it is, the speedometer isn't working! this has happened to me 3 times now, i will continue to take it to the dealership and to call chevy everytime this occurs, i want results, not a speeding ticket! *tr | |||
| 12/18/2007 | 55325 | 7 | 11/15/2004 |
| I own a 2005 chevrolet tahoe with 52,400 miles and the speedometer just gave out. the speedometer head is not working. when the engine is off and in park the speedometer still indicates 40-90 mph. when driving the speedometer indicates anywhere between 90-120 mph. i spoke with the dion lloyd who is the service manager at chapman chevrolet in payson az and he told me that gm would only fix 2003 and 2004 tahoe's but not the 2005. he said that they had recalled the 2003-204 tahoes and would fix them but not the 2005. in researching this speedometer failure on the internet it looks like this is a widespread problem that gm should be fixing as soon as possible. *tr | |||
| 12/17/2007 | 42280 | 1 | 07/01/2005 |
| Speedometer needle stuck at 120 mark- so didn't know what my exact speed was. i work in downtown dallas and traffic is pretty bad at most times and not knowing how fast/slow you're going is pretty dangerous. i took it to get fixed at dealership and was charged for this correction because apparently it doesn't fall under any special provision gm is giving and will not recall this issue. service guy told me that they were only given special provisions on 2003 and 2004 models- and i have a 2005- even though it is the same issue with bad cluster. i tried working with gm to get my $200 refund, but no luck. service guy recommend to me to keep my receipt in case they do a recall or decide that they will correct this problem- not sure what they are waiting on- more accidents to happen??? *tr | |||
| 11/19/2007 | 60000 | 1 | 11/29/2004 |
| Tl*the contact owns a 2005 chevrolet tahoe. the contact stated that the speedometer was working sporadically and displayed inaccurate readings. he took the vehicle to the dealer and they stated that there was a recall for the 2003-2004 models; however, there was no recall for the 2005 model. the vehicle has not been repaired due to the labor and repair costs. the failure and current mileages were 60,000. updated 01-29-08. *kb | |||
| 11/28/2007 | 51000 | 1 | 07/15/2005 |
| I was just driving on the freeway and the speedometer just fell to zero and stopped working. i took it to the dealer by our house and they want $650.00 to fix it. i have read on the internet that this is happening to tons of chevy tahoes. i can't afford to fix it now so i am driving a vehicle i have no idea as to what speed i am going. it is very dangerous because you have to guess what your speed is. this should definitely be recalled. *tr | |||
| 11/30/2007 | 42000 | 2 | 03/15/2005 |
| Was driving on interstate returning from saint louis. noticed 'speed kept getting lower and lower. luckily, i had 2 gps devices in my car, and had to use them to determine my speed, as the speedometer eventually dropped below zero. i pulled off of the highway and restarted the truck, it didn't work. the speed initially showed about 40 mph below my actual speed, and then drifted back down to below zero for the rest of the trip. *tr | |||
| 11/24/2007 | 1 | ||
| The speedometer is erratic. the needle is jerky when rising, and sometimes the gauge gradually reads slower speeds until it finally hits 0. the problem is usually resolved by turning off the car and restarting, but the jerky needle is always present. *tr | |||
| 09/21/2007 | 50000 | 1 | 10/28/2005 |
| The speedometer on my 2005 chevy tahoe no longer works correctly. on 9-21-07, i noticed that the speedometer was resting at 0, as i was traveling down the road. i had approximately 50,000 miles on my tahoe at that time. since then, there are days that it works properly, days that it sits at 0, and then there are days that it registers 30 mph while i am doing closer to 70 or it will register 90 mph while i am only doing 60. *tr | |||
| 09/03/2007 | 1 | 03/15/2005 | |
| My 2005 cherolet tahoe speedometer is no longer working. it registers much higher than my actual speed even at an idle. *tr | |||
| 08/16/2007 | 44545 | 1 | 05/10/2007 |
| The speedometer is way off, when sitting still it registers 60 mph., on the highway it bottoms out at 120. *tr | |||
| 01/24/2006 | 45000 | 1 | 01/02/2005 |
| Speedometer stopped working at 45,000 miles. *tr | |||
| 04/08/2007 | 99500 | 3 | 12/28/2004 |
| Speedometer is obviously not displaying the correct speed. going around 70 mph display reads 30 mph, other times going 70 and readout is 110 mph. internet research shows this is a major problem with class action suits already filed in two states or more.*ak | |||