Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
0602403/01/200606024A10019931Product enhancement for inventory and customer vehicles hvac module reprogram - expires with base warranty. *tt05/16/2006
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
06086402709/01/2007060864027E10021819Left outside rearview mirror glass shake or flutter (relearn power mirrors and replace left mirror, if necessary) *kb updated 11/02/07. *nj06/21/2007
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
PIT-4696A09/01/200810026701Gmc: bmc failure after windshield wiper operation-keywords: ajar door dome driver dimmer flasher fog haul headlight head high hazard inop inoperative lamp light lock low not on off power park radio rap repeat signal shut speed stay switch t12/04/2008
VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING
43134313A10022915Rear wiper switch operation with rear window wiper (rpo c25). *nj10/04/2007
VISIBILITY - WINDSHIELD
07084800102/01/200710021335Front windshield glass optical distortion or stress cracks. *kb04/04/2007
VISIBILITY - WINDSHIELD WIPER/WASHER
07-08-43-01003/01/2008070843010A10024761Windshield wiper streak at low vehicle speeds (replace windshield wipers and arms). *nj05/19/2008
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
07-08-43-01003/01/2008070843010A10024761Windshield wiper streak at low vehicle speeds (replace windshield wipers and arms). *nj05/19/2008
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
PIT-4696A09/01/200810026701Gmc: bmc failure after windshield wiper operation-keywords: ajar door dome driver dimmer flasher fog haul headlight head high hazard inop inoperative lamp light lock low not on off power park radio rap repeat signal shut speed stay switch t12/04/2008

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY - WINDSHIELD WIPER/WASHER
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
11/21/2008420001
 I purchased a new 2007 chevy tahoe in july of 2007. september 2007 i had to take the suv in to have the rear window defogger cable reattached to the rear window, it fell off. after discussing with service manager, i was told that it was a design defect, the wire was not long enough and the tension from opening the rear glass causes the cable to break free. they had a window company re-attach it, one week later, i was back in and a new rear window was ordered. in november 2008 i had the cable break free on the replaced rear window, i had it repair, than the other side detached. i called the dealer and they advise that it could not be fixed based on the instructions from the released service corporation bulletin (#03-08-48-006e). i feel since this bulletin was released, this is a confession of a design defect and the customer should not be liable. they ordered a new window and it was charged to my extended warranty company, i had to pay 100.00. i feel this is an engineering design issue and gm needs to address this issue in a recall. *tr
04/26/2008210001
 Windshield wiper and solution comes on automatically even when the control is turned off. this occurs while driving making it hard to see the road with eccess solution is spraying continuously and uncontrollable. *tr
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
01/18/2012980001
 The driver's side window switch fried on our 2007 chevy tahoe lt. it literally burned a hole in the side of the switch where the two circuit boards come together. it is a miracle that the entire car did not go up in flames. i've done a little research online and apparently this is not an isolated incident. the 2006-2007 chevy trialblazers and toyota rav4's have had the same issues. i believe there needs to be a recall of some sort in order to make sure this does not happen to anyone else and potentially catch the entire vehicle on fire. *tr
12/10/200834665211/01/2006
 Tl*the contact owns a 2007 chevrolet tahoe. the air bag indicator continuously remains illuminated in the vehicle. the contact took the vehicle to the dealer and they stated that the air bags were not inflating properly. the retainer clip was replaced and the indicator was repaired. the indicator is currently illuminated again. the failure mileage was 34,665. updated 03/09/09. *lj the air condition blew otu hot air, the dvd and onstar stopped working as well as the seats and windows no longer operate. updated 03/12/09. *jb
11/30/200610605803/17/2006
 We took our vehicle to the dealer for a 3rd time now (look for my other complaint on this website on electrical problems/windshield problems) for the same problem plus a number of multiple other problems. the problem that the dealer can't seem to remedy is the windshield wipers and wiper spray keep coming on all by themselves and cannot be turned off unless you turn the vehicle off and then restart it. they've replaced the windshield wiper module but they still come on randomly. the heated seats sometimes don't work and in order to get them to work you must restart the car. the front passenger window will randomly not roll up or down from the drivers side master switch and will only start working after restarting the vehicle. when i took my car to get serviced (oil change) the mechanic noticed several leaks under the vehicle, one coming from the engine bell housing another from the rack and pinion area and the third from the power steering pump housing area. when we took it to the dealer they cleaned the engine pan (i have before pictures) and added an engine dye and they stated they found no leaks, we'll check it again after a few hundred miles. they also cleaned up the other leaks from the other areas and claimed no leaks. our mechanic also noticed while rotating the tires that the front right rotors were deeply grooved which answers my question as to why my brakes have been squeaking. he says that with only 10,000 miles it is not normal for them to be grooved, and is definitely a defect with the calipers probably sticking. showed the dealer and the service writer stated it was normal, that cannot be normal. so now they resurfaced the rotor and the brakes are still squeaking. after bringing my vehicle home from the dealer for repairs the car locked itself i did not lock it, the car keys were not even in my hands anymore they were hanging on the key rack. there are definitely some major electrical problems and mechanical problems with this vehicle. *jb
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
03/01/201217
 2007 chevrolet tahoe. consumer states several issues with vehicle and request information on recalls, service bulletins, warranties or lemon law *tgw the consumer stated the cruise control down shifted to 2nd while driving at highway speeds and on hills, the starter would hang, there was a noise coming from the ac compressor. the transmission was replaced. however, it continued to hesitate after the vehicle was started, as well as a vibration. there was a clicking noise coming from the differential, the idle needle would rise, while at a stop, the battery drained, the engine stalled, the dash was cracked, there was a problem with the suspension, the tire pressure monitoring system was repaired three times, the passenger side mirror was inoperable, the weather strip had come off the vehicle and there was a clicking noise coming from the u-joint. *jb
03/10/20061003/05/2006
 Several problems with new 2007 tahoe, including recall hvac, replace dvd, replace radio, vibrating left driver's mirror, back door molding, repaired passenger door power locks...however, main and irreparable issue is the poor fm & xm radio reception which fades in and out while driving. *nm
03/29/2006600103/06/2006
 Dt*: the contact stated a letter was received from the manufacturer that instructed the side view mirrors should be folded in at speeds over 30 mph and not used. the manufacturer was contacted and stated the repair was delayed, because a remedy was not currently available.
VISIBILITY - SUN ROOF ASSEMBLY
04/01/2011
 Tl* the contact owns a 2007 chevrolet tahoe equipped with a webasto hollandia tvs 900. the contact stated that the sun roof was included in the recall associated with nhtsa campaign id number 10e038000 (visibility:sun roof assembly). the contact was attempting to have the sun roof repaired for approximately five months. the manufacturer was made aware of the failure and informed the contact that the parts would be available within four weeks. the parts necessary to repair the sun roof were never delivered. the manufacturer was again made aware of the failure and informed the contact that the parts were unavailable. the vin was not available.
VISIBILITY - WINDSHIELD WIPER/WASHER
09/03/20081001
 We have had trouble with our front wipers turning on and squirting wiper fluid in the off (yes the off) position while we are driving. the car must be turned off and restarted to stop the wipers and squirting fluid. this has happened about 15 times since we bought our new suv. it never does it when we bring it into the dealership so they can't find a problem. the last time it happened, there was very dense white smoke before the wipers started moving and shooting fluid (once again...it was totally in the off position!!!). now the intermittent wiper mode does not work at all. these occurrences are very, very distracting when trying to drive! we just received a recall notice for our 2007 tahoe but i have concerns about possible fire risk because i know we definitely have an issue related to the recall. can we get the recall fixed before november 1, 2008 and still have it covered under the recall? the last episode was this month. *tr
09/08/2006403/17/2006
 Our first incident occurred 2 weeks after we purchased our 2007 tahoe ltz on march 17,2006 the heated seats didn't work unless we restarted the vehicle this happened twice and never again so we thought it was a fluke. second malfunction/incident was. i started the vehicle and the windshield wipers came on by themselves and i could not shut them off until i restarted the vehicle. the third incident was the same as the second...this time i was driving on the fwy and the wipers and wiper fluid came on again, i could not shut them off until i exited the fwy and restarted the vehicle. we took it to the dealer aug 23, 2006 and explained all the malfunctions that had occurred thus far they could not find nor duplicate the heated seat problem but they did find that the windshield wiper module needed to be replaced, so they ordered it. forward to today sept 8, 2006 i was again driving on the fwy when my xm radio went out completely i thought it was just a problem with the satellite so as soon as i exited the fwy i restarted the vehicle but this time all of the instrument panel, radio and onstar services were completely dead! no service at all! i called the dealer and they want me to take it in so that they can check it out yet again, and install the wiper module we were waiting on. this is just ridiculous, being that we did not pay chump change for this tahoe for that kind of money it should be a very reliable vehicle! i am not going to be having to take a $50,000 vehicle to the shop every other month for malfunctions...what a complete inconvenience this is!! and from what i see this is definitely not the first incident of this kind. i see people are having similar computer malfunctions as well! *jb
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
11/30/200610605803/17/2006
 We took our vehicle to the dealer for a 3rd time now (look for my other complaint on this website on electrical problems/windshield problems) for the same problem plus a number of multiple other problems. the problem that the dealer can't seem to remedy is the windshield wipers and wiper spray keep coming on all by themselves and cannot be turned off unless you turn the vehicle off and then restart it. they've replaced the windshield wiper module but they still come on randomly. the heated seats sometimes don't work and in order to get them to work you must restart the car. the front passenger window will randomly not roll up or down from the drivers side master switch and will only start working after restarting the vehicle. when i took my car to get serviced (oil change) the mechanic noticed several leaks under the vehicle, one coming from the engine bell housing another from the rack and pinion area and the third from the power steering pump housing area. when we took it to the dealer they cleaned the engine pan (i have before pictures) and added an engine dye and they stated they found no leaks, we'll check it again after a few hundred miles. they also cleaned up the other leaks from the other areas and claimed no leaks. our mechanic also noticed while rotating the tires that the front right rotors were deeply grooved which answers my question as to why my brakes have been squeaking. he says that with only 10,000 miles it is not normal for them to be grooved, and is definitely a defect with the calipers probably sticking. showed the dealer and the service writer stated it was normal, that cannot be normal. so now they resurfaced the rotor and the brakes are still squeaking. after bringing my vehicle home from the dealer for repairs the car locked itself i did not lock it, the car keys were not even in my hands anymore they were hanging on the key rack. there are definitely some major electrical problems and mechanical problems with this vehicle. *jb