Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
10V240000GENERAL MOTORS CORP. V (Vehicle)136507006/11/2010MFRGENERAL MOTORS CORP.06/04/201006/04/2010
Defect SummaryGm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber.
Consequence SummaryIt is possible for the heated washer module to ignite and a fire may occur.
Corrective SummaryDealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PIT-518410/01/201210047839Cadillac/chevrolet/gmc: will have inoperative cruise control; inoperative or unwanted activation of radio controls; backlighting flashes, flickers or inoperative due to possible short to ground on steering wheel coil connector x2. models12/10/2012
PIT5074F05/01/201210044242Gm: j-35616-64b terminal test probe and replacement terminal. also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model05/24/2012
PIP-496610/01/201110042386Chevrolet/cadillac/gmc: certain vehicles experiencing erratic or inoperative speedometer or anti-lock brake system message or malfunctioning indicator light displaying in driver's information center. *pe12/06/2011
PIT-504311/01/201010037572Gm: on some hybrid vehicles after updating software there is an internal trouble code stored and it won't go away. *rm05/25/2011
PIT-504311/01/201010037572Ready05/25/2011
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
PIT-487406/01/200910032867Chevrolet/cadillac/gmc: sir mil with dtc b0081. can be set in the sdm and pps. in most cases, this dtc will set due to a communication fault and does not always require a module replacement. inspect the pps and sdm powers, grounds, and06/04/2010
PIT-4816A08/01/200910032396Chevrolet/gmc/cadillac: multiple electrical concerns with dtc c0900 - keywords battery c/k cable clock crank cycle door dimming flicker gage gauge gmc hvac inop inoperative instrument intermittent ipc lock no panel power radio stall start03/15/2010
PIT-4665A11/01/200810028264General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe03/19/2009
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
PIT-4539L11/01/201010037569Gm: a driver motor generator control module is being put on restriction. *rm05/25/2011
PIT-4539L11/01/201010037569Ready05/25/2011
ELECTRICAL SYSTEM - BATTERY
SB-07-06-03-002C07/01/201010036524Cadillac/chevrolet/gmc: information on inspecting top post battery cable bolts, clamps and nuts during pre-delivery inspection (pdi). *pe03/28/2011
PIC-487206/01/200910032866Gmc/chevrolet/cadillac: sir mil on with dtc b1325 sym 03. during a low battery/voltage condition the passenger presence system may set a b1325 sym 03 along with other faults that are caused by the low batter/voltage condition. *pe06/04/2010
ELECTRICAL SYSTEM - BATTERY - CABLES
SB-07-06-03-002C07/01/201010036524Cadillac/chevrolet/gmc: information on inspecting top post battery cable bolts, clamps and nuts during pre-delivery inspection (pdi). *pe03/28/2011
07-08-45-005A09/01/200810027885Gmc: replacement of high and intermediate voltage cables. some vehicles (two mode hybrid system (rpo hp2)) may exhibit impaired or inoperative 300v or 42v systems due to worn or damaged 300v or 42v cables. *pe02/17/2009
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
PI0639A03/01/201210043887Gm: the service stabilitrak message being displayed in dic. the stabilitrak indicator light may also be on. *js05/01/2012
ELECTRICAL SYSTEM - INTEGRATED TRAILER BRAKE CONTROL
PIT-514402/01/201210043486Chevrolet/gmc: stop lamp switches has failed but not confirmed, due to possible code set by wiring/terminal issue at brake switch. *pe04/04/2012
PIT-4801B06/01/201010036564Gmc/chevrolet: check trailer wiring message in dic poor connections at 7-way). this concern could be caused by a poor connection at the 7-way trailer connector. there are several manufacturers of 7-way (trailer side) connectors and no in03/30/2011
PIT-4900A06/01/201010036546Chevrolet/gmc: service trailer brake message with dtc(s) c1115, c1116, c1117, and/or c1118 (inspect wiring near parking brake pedal). this concern may be very intermittent and can occur with or without a trailer connected to truck. *pe03/28/2011
ELECTRICAL SYSTEM - SOFTWARE
PIT-504311/01/201010037572Gm: on some hybrid vehicles after updating software there is an internal trouble code stored and it won't go away. *rm05/25/2011
PIT-504311/01/201010037572Ready05/25/2011
SB-07-08-42-011C08/01/200910032205Chevrolet: police package. daytime running lamps (drl), automatic headlights (ahl), dome and courtesy lamps, trunk release - programmable options. *pe02/17/2010
PIT-4665A11/01/200810028264General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe03/19/2009
ELECTRICAL SYSTEM - WIRING
PIT-4801B06/01/201010036564Gmc/chevrolet: check trailer wiring message in dic poor connections at 7-way). this concern could be caused by a poor connection at the 7-way trailer connector. there are several manufacturers of 7-way (trailer side) connectors and no in03/30/2011
PIP-481708/01/201010036548Cadillac/chevrolet/gmc: (hybrid) information on internal transmission wiring harness repairs. diagnostics of any one of or combination of the dtcs listed may lead to a internal transmission wiring harness concern. transmissionwiring har03/28/2011
PIT-4900A06/01/201010036546Chevrolet/gmc: service trailer brake message with dtc(s) c1115, c1116, c1117, and/or c1118 (inspect wiring near parking brake pedal). this concern may be very intermittent and can occur with or without a trailer connected to truck. *pe03/28/2011
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
TSB-08259A11/01/200810028179Gmc: onstar system inoperative; replace onstar module. some vehicles may have an onstar module with a component that was not manufactured to gm's specification. can result in an open circuit and an inability to call or receive calls from on03/12/2009
07-08-45-005A09/01/200810027885Gmc: replacement of high and intermediate voltage cables. some vehicles (two mode hybrid system (rpo hp2)) may exhibit impaired or inoperative 300v or 42v systems due to worn or damaged 300v or 42v cables. *pe02/17/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/01/200910001
 Auto door locks failed to function. this has continued thru several repairs including today - 11/30/2012. *tr
09/01/20091000
 Auto door locks failed to function. this has continued thru several repairs including today - 11/30/2012
01/01/2011400001
 Actuator failed on 3 out of five doors, so far. several forums have a lot of reports of failure. i would appreciate someone looking into this. today, i am paying out of pocket over $500 to have this fixed at a chevy dealership. you can never be sure a dock is locked or unlock, which poses a safety risk for my child who could open the door while i am going down the road; not to mention the risk of someone entering the car while it is stopped (attended or not). *tr
01/01/201140000
 Actuator failed on 3 out of five doors, so far. several forums have a lot of reports of failure. i would appreciate someone looking into this. today, i am paying out of pocket over $500 to have this fixed at a chevy dealership. you can never be sure a dock is locked or unlock, which poses a safety risk for my child who could open the door while i am going down the road; not to mention the risk of someone entering the car while it is stopped (attended or not).
04/12/2012
 The battery gauge will drop or fluctuate. it does not occur immediately, but after driving for a couple minutes. once the battery gauge drops many things are affected. the car hesitates to increase speed, braking is affected, cruise control is affected. the cruise control will turn on unexpectedly at times. when needing to accelerate it hesitates and once it goes the engine puts out more than is needed or expected. braking is slow and pulsates slightly as the transmission is downshifting. the battery and alternator have been checked and appear to be in working order and nothing wrong with either of them.
04/10/201257000
 Tl-the contact owns a 2009 chevrolet tahoe. the contact stated that the vehicle experienced a failure in which it would intermittently resist acceleration accompanied by a warning chime sounding. the contact also stated that the door locks would unexpectedly lock and unlock. the failure occurred regardless of the speed traveled. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 57,000. kmj
04/10/201257000
 Tl-the contact owns a 2009 chevrolet tahoe. the contact stated that the vehicle experienced a failure in which it would intermittently stop accelerating and a warning chime would sound. the contact also stated that the door locks would unexpectedly lock and unlock. the failure occurred regardless of the speed traveled. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 57,000. sm.
01/30/201269000
 I have an 2009 chevrolet tahoe ltz that has several electrical issues. my local chevy dealer (lakeside chevrolet in warsaw) hooked it up on their computer system and can't find anything wrong, so the dealer where i purchased this used vehicle (theautopark.net) replaced the ignition switch because they think that may be what's causing my vehicle issues. below are the various issues that i am experiencing: 1. periodically, the door locks will cycle up and down and the power on the dash (radio, headlights, etc) goes black and the vehicle sputters like it's going to die (even while driving down the highway) 2. after that happens, and the vehicle comes out of this state, but if you smash down on the pedal the whole thing will occur again (huge safety issue while on the highway...no headlights and decreasing speed) 3. sometimes, the vehicle won't start (nothing happens) 4. the cd player sounds like the motor inside is constantly running. the dealer (theautopark.net) said this is a cooling fan...but it always runs? 5. the vehicle will completely die when placing the car in park and shutting off the engine (no power....nothing. coasts to a halt.) note: we've already replaced the battery and still have all of the aforementioned issues. update: the ignition switch replacement was a huge fail. on the way home last night, the vehicle did some really wacky things when i used my turn signal (the vehicle slowed dramatically while driving down the highway and the headlights and dash lights flickered off and on). all of this has made me angry enough that i disconnected the battery overnight to reboot the computer....i don't know if this helped or worked, but i am desperate enough to try anything right now because my family's safety is in jeopardy.
11/15/201141500
 My tahoe will jerk backwards really hard. then i get error messages stating the stabilitak has malfunctioned traction control off service engine and last but certainly not least reducing engine power. i cannot go over 15 when this happens, which makes it really hard to get off the road when this is all happening. the whole vehicle bucks back and forth wildly as the cyclinders are shutting down. this is a terrifying experience since i have 2 small children in the car with me. now my car is not safe to drive. if i do try to drive it it grinds and makes horrible noises and the service engine light is now permently illuminated on my gauges. i cannot turn the vehicle with out it completely stopping...on its own...my foot will still be on the gas. also it accelerates on its own...we live in nd and get tons of snow and ice. this thing is a death trap. i have purchased a vehicle that i cannot drive...but still must make payments on. it is a total lemon!
03/01/201128000
 Tl- the contact owns a 2009 chevrolet tahoe. while parked, the contact noticed that the passenger side air bag warning light was illuminated with the passenger seat occuppied. in addition, the gauges on the instrument panel would not provide an accurate reading. the failure would recur intermittently. the vehicle was taken to the dealer for diagnostics but the technicians were unable to diagnose the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 28,000. kmj
03/01/201128000
 Tl- the contact owns a 2009 chevrolet tahoe. while parked the contact noticed the passenger side air bag light illuminated on the instrument panel while a passenger was seated in the seat. also, the gauges on the instrument panel would not provide an accurate reading. the failure would occur intermittently. the vehicle was taken to the dealer for diagnostics. the technicians were unable to diagnose the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 28,000. ds
02/06/201048101
 2009 chevrolet tahoe - with 5,194 miles intermittent and complete failure of all gauges on instrument panel and also intermittent cycling of door locks and horn as if the vehicle were being locked by using the remote. the failure of the gauges has occurred twice in the last 200 or so miles and the door lock cycling has happened once during the same period of time. there is no apparent pattern to the described problem. since there are no gauges when the problem occurs, the drivability of the vehicle is severely limited; the speedometer, tachometer, oil, temperature and transmission gear selection indicator are inoperative. the vehicle is scheduled to be inspected on 02/10/2010 by the dealership where the vehicle was purchased and a replacement vehicle is being provided while the vehicle is out of service. *tr