Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 010863004 | 12/01/2004 | 010863004A | 10017439 | Creaking or popping type sound from front end or suspension when driving over bumps or in tight turns. *tt | 11/08/2005 |
| SUSPENSION - FRONT | |||||
| 06186 | 10/01/2007 | 10023633 | Special coverage adjustment - front suspension crossmember corrosion. *nj | 01/17/2008 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION - FRONT | ||||||
| EA06018 | GENERAL MOTORS CORP. | 10/30/2006 | 12/03/2007 | FRONT SUSPENSION CROSSMEMBER CORROSION | ||
| In october 2007, gm initiated a special coverage program for all my 1999 through 2004 chevrolet tracker vehicles sold or currently registered in salt-belt states.the program extends the warranty coverage for front suspension crossmember corrosion to 10 years or 150,000 miles, whichever occurs first.gm is administering the program in phases due to part availability.the first phase started in october 2007 and covers the my 1999 and 2000 vehicles.owners of my 2001 through 2004 vehicles will receive letters at a future date, but are eligible to receive free repairs from the program if the crossmember requires replacement.gm's program provides free inspections for consumers every 12 months through the terms of the policy adjustment.copies of the dealer bulletin and owner letter for gm's special coverage program are attached to the closing report for this investigation. the rate of confirmed lca separations at 5 years in service is less than 10 per 100,000 vehicles, which is low relative to other investigations of front suspension issues previously investigated by odi. accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted. see document file for additional information regarding this resume. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/22/2011 | 207000 | ||
| Came to a stop at a stop sign and heart a pop. tracker would then pull roughly to the left when brakes were applied. upon inspection it was discovered that the passenger side of the crossmember broke where the inner suspension attaches. called several dealerships and this is something that is not covered on a recall for this year vehicle. found several forums that complain of the exact same problem on various years for the chevy tracker. this is very unfortunate since i am quite fond of my tracker and rely on it for work and travel with my children, especially in winter months. i am glad this was discovered before it caused a serious accident. | |||
| 06/15/2003 | 0 | ||
| My complaint isn't the failure of the items on the truck. we purchased this truck from sands on broadway. the truck was lifted when we purchased it, we asked the finance person who was selling us the warranty if the warranty covered everything since the truck was lifted. he said yes and went as far as assuring us that it would even cover the over sized tires. we made it clear several times that we did not want the truck if the extended warranty didn't cover a lifted truck. we were assured that it would cover the truck even though it was lifted. so we purchased the truck on 1/25/03. it is now 6/24/03 and we have already had to take the truck in. there is over 1k of work that needs to be done on the trucks suspension and they are not willing to cover it because the truck is lifted. an inspector came out and viewed the truck and told us that they would cover nothing that had to do with the suspension or the door because the truck is lifted. my boyfriend and i have both called the dealership and have gottent the run around. according to the dealrship the person that sold us the warranty no longer works in their office and they are basically telling us to bad. i have a phone call into the gm of the dealership. they misrepresented to us what this warranty was suppose to cover, those tires that he said would be covered are not, it clearly says in the warranty that they will only cover factory tires, another lie. | |||
| SUSPENSION - FRONT | |||
| 1 | |||
| There was a clunking sound coming from each side of the front of the vehicle, a front end shimmy developed when speeds exceed 35 mph, the dealer replaced the struts and strut caps but the problem still exist. nlm | |||
| 1 | 06/08/1999 | ||
| Suspension failure caused vehicle to go out of control during rain or wind. yh | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 05/25/2007 | 81000 | 1 | |
| No accident resulting. vehicle handling affected as well as braking, car was taken to a repair shop. the front cross-member, right side, where the lower control arm is secured rusted and broke in 2 pieces. causing loss of control. *tr | |||
| SUSPENSION - REAR | |||
| 02/19/2001 | 2 | 06/01/1999 | |
| After purchasing car,consumer complained that brake and gas pedal felt abnormal, was advised by dealership that it was just a matter of growing accustomed to the new vehicle, brake light appeared lit and stayed lit during entire ride home, when consumer went to register car, it failed inspection due to head light being burned out and leaking on right rear brake as a result of leaking axle, and was adv that brake light light staying lit could be a safety hazard,consumer was adv that rear brake shoes,machine the rear brake drums and replacement of axle seal was needed,after picking up vehicle from dealership, and got in car to drive off was unable to brake,consumer nearly ran stop sign, and after testing with mechanic he agreed brakes were unsafe and took vehicle back for brake adjustment. *jb | |||
| 05/31/1999 | 0 | 05/31/1999 | |
| When putting on brakes vehicle will just slide unless driver presses brake pedal to the floor. also, vehicle vibrates in the back. dealer replaced axle, but problem still exists. at times, when stopping consumer has almost rear ended other vehicles because car won't stop. *ak *ml | |||