Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 990859002A | 11/01/2000 | 990859002 | 617740 | Some customers may comment that there is a creaking type sound coming from the right rear wheel opening or the dog leg area when driving slowly or in parking lot type maneuvers on 4-door models only. *tt | 03/26/2001 |
| STRUCTURE - BODY - BUMPERS | |||||
| 000862004 | 11/01/2000 | 617731 | Some customers may comment that the ends of the rear bumper at the rear wheelhouse openings are loose. *tt | 03/24/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/02/2007 | 1 | 10/25/2007 | |
| The front crossmember is horribly rusted. the previous owner(s) looked to have welded extra support to the area that the crossmember attaches to the control arm. i originally thought the previous owner hit something, but upon closer inspection there is no damage as the result of a collision. i just noticed this today, and do not at all feel safe driving anywhere until this is fixed. a 7 year old vehicle should not be rusting frame parts off!! *tr | |||
| 04/14/2001 | 10 | 07/01/2000 | |
| Car veers to rt when brakes hit. does not ride on wet roads at all. notice no trackers on lot gmc is aware of the cars problems but just quite making to prevent paying damages. there are numerous defects with this model. to included seat belt especially the ones in the back. the air bags catch fire when they come out, my rt side of face is still numb a=, also the brakes lock, i've reported this on the survey they sent to no avail. you have to control the car very well if there is any kind of wind blowing. i know they are aware of all the defects, but just got away with this one. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****744626 | |||
| 08/17/2000 | 1 | ||
| Right front plastic inner fender came loose and caught tire causing damage to the inner fender. *slc | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 05/14/2011 | 98657 | ||
| I bought a 2000 chevy tracker off a use car lot about two months ago we test drove it and it done fine untill about a month ago my wife was driving my grand daughter to her practice and the left front tire started a voilent wobble so i looked under the front end and descovered that the sub frame cross member on the left side had rusted and collapsed inside its self and it has done it a few times after that and the only way to stop it is to put on the brakes and go under 30 mph and thats dangerous when cars are right behind you i just waiting for a wreck so i started researching about the tracker and it appears that the cross member rusting is a defect problem and ive tried to find one to do the repairs myself if i could i think chevy company sould have to address this problem being it was a defect no matter when you purchased the vehical or missed the recall if any because its still a on going hazzard that could get someone killed or injured the used car lot was probley aware of the problem but any how i was just wondering if anything can be done except the obvious fix myself. thank you | |||
| 04/21/2011 | 85000 | ||
| Refer to special extended coverage 06186 for 2000 chevrolet tracker, front crossmember rusting out causing wheels to shake and make vehicle difficult to control | |||
| 12/16/2010 | 100000 | ||
| I was backing up down a short lane of 25 feet or less. i heard a loud popping sound. i then pulled out onto a major highway (us-41). i traveled aproximately 1 mile, coming upon a stoplight, the light turned red, upon applying my brakes, the vehicle suddenly pulled drastically to the left, at which time the right brakes locked up, the left brakes, did not work at all. i proceeded very cautiously home ( a trip of 15 miles). at which time i took the vehicle to my mechanic, after his evaluation of the vehicle, and a very brief road trip, informed me of something he has never seen in his 25 years of being a mechanic) the crossmember that supports the upper and lower control arm was rusted thru. this caused the irratic steering, and the loss of abilitty to control the vehicle during a braking situation.this vehicle does have a recall (06186) but i was never notified! i have owned this vehicle since it was new, if i was notified, i would have definately had it checked, since it is a vehicle my wife drives during the winter. general motors should notify owners of this vehicle about this problem it is dangerous........no questions | |||
| 02/23/2010 | 109000 | 1 | |
| 2000 chevrolet tracker hard top corroded suspension front cross member, noticed the steering was not right when i would tap the brake-pulled to the left--had it checked and the 2 front cross members were completely rusted out and hanging down! i called gmc and they refused to help saying its not been reported and i had too many miles on my car, 109,000. i researched the internet and gmc has fixed this problem on vehicles over 150,000 miles under special circumstances-safety issue. i also found recalls on same vehicle-but soft top not hard tops. i want them to fix my vehicle because this is a safety issue and this tracker is barely 10 years old. gmc knows about this, i have saw where this has been investigated in 2007 by you, and if not fixed someone could seriously get hurt! *tr | |||
| 01/19/2010 | 86000 | ||
| Tl*the contact owns a 2000 chevrolet tracker. while driving 45 mph the contact heard a noise and the vehicle pulled to the right. the contact was able to continue driving the vehicle; however, the driver found rust on the front cross member and it was broken. the a-arm has began to separate from the cross members. the dealer confirmed that the vin was not included in the recall. the contact stated that he was responsible for ordering the bolts needed to repair the vehicle. the failure mileage was 86,000. updated 02/17/10. *lj the consumer stated it was discovered that his vehicle was included in the recall and the dealer repaired the vehicle free of charge. updated 02/18/10 | |||
| 03/14/2008 | 120000 | 1 | 09/01/2000 |
| 3/17/08 to: general motors, chevrolet (customer complaint ? recall), nhtsa *my customer complaint (chevrolet tracker):* -late last year, my wife had received the gm letter. -i took the vehicle to the dealership, in dec. 2007 to ragsdale chevrolet in spencer, ma. -ragsdale?s technician put the car on the lift and inspected the car. -they said that the crossmember was ok, that the crossmember would not be replaced by chevrolet until there were actual holes in the crossmember (why??). -on 3/12/08, i was driving the vehicle, and when i applied the brakes, the car was pulling severely to one side. -that evening, i looked under the car and the passenger side suspension attachment (?a? arm) to the crossmember was only partially attached due to severe corrosion (several large rusted-through holes) at that area of the crossmember. -i called ragsdale and returned the car to their service dept. mgr. (glenn) on 3/13/08. on the trip to ragsdale, the car?s body flexed so much when braking, that the windshield developed a crack. -i told glenn about the windshield crack and he said that ragsdale would not do anything for me on the windshield replacement, to take it up with chevrolet, and my auto insurance would take care of it (basically, lacking any customer service skills). -i asked glenn how ragsdale?s inspection _only three months prior_ did not show a problem, yet there was major corrosion now. glenn said that ragsdale had the same problem of another tracker that was inspected by them in october 2007. -glenn offered _no_ apology for ragsdale service personnel not adequately performing the december inspection. i am very displeased by ragsdale?s poor service last december; there could have been a very serious accident due to ragsdale?s inadequate inspection of the crossmember. there appears to be _no_ oversight of this service department performing serious safety inspections that were mandated by chevy.. *tr | |||
| 01/16/2008 | 1 | 05/15/2006 | |
| Took 2000 chevy tracker to my regular mechanic to check for rust/corrosion and possible crossmember rusting. he found more than that, not only the crossmember but just about the entire underframe of the automobile. gm dealer will honor recall from gm however they tell me i need to spend about an extra 1500 for them to repair the crossmember extensive corrosion. and there is more rusting of this automobile. even if i spent 2-3k on repairs of rust, the rest of the frame is rusting. and i still owe on this car. i do not feel safe in this auto, afraid the frames will break when traveling over frost heaves or any highway. gm needs to take responsibility for this inferior auto. *tr | |||
| 09/24/2007 | 156000 | 1 | 01/29/2007 |
| 1 - normal driving, no off road driving. no speeding. no hazardous driving. 2 - subframe rusted through on passenger's side. consequence? had to drive home at less than 25 mph and home was over 25 miles away. 3 - subframe has to be replaced: metal too thin for welding pieces back together. old part is in my garage. *jb | |||
| 08/25/2007 | 110000 | 1 | 01/17/2002 |
| Rusted cross member on my 2000 chevy tracker. i drove my daughter to georgia from vermont. while in the local walmart parking lot i noticed my tire rubbing. i looked under the front and the cross member where the steering a frame attaches was completely rusted and broken off. i am glad it happened in a parking lot and not while driving at 65 mph on the high way. *tr | |||
| 11/22/2006 | 1 | 10/20/2002 | |
| This is a second statement regarding a complaint i made concerning my tracker. before i took it to the shop when i applied the brakes the car would shake violently and swerve to the side. it happened so quickly within a week. i drove on the freeway when it was so bad i knew it was too dangerous to drive. i took it to the shop, and they told me they could not believe what they saw! the cross member was a rusted mess! he couldn't believe i didn't crash and burn on the freeway. they said that this could have caused some serious damage to myself and others. i had to pay $1000 to get it fixed! $1000 to fix something that shouldn't have happened anyway on any car! i started a posting on carspace.com and there have been several responses to this same issue. each person said when they took the car in, the shop couldn't believe what they saw. they were all surprised there wasn't a recall. i believe chevrolet made a statement along the lines of there not being any issue with this. that this kind of problem would not risk lives. they were wrong, something should be done. please!*ak | |||
| 03/27/2007 | 1 | 12/27/1999 | |
| I was driving along and had to stop the vehicle. when i applied the brakes the vehicle veered to the left and then i heard a clanking sound. i continued to drive along and came to a stop once again. and the vehicle veered to the left, and i again heard the sound. a friend of mine test drove the car and noticed the exact same thing. upon further investigation it was found that the crossmember was corroded, interfering with the suspension in the front, and creating an unsafe situation with regard to driving the vehicle. should the crossmember break injury could result. i want to know if general motors is going to pay to have this repaired? if not, why? the part is defective, making the vehicle inoperable.*ak | |||
| 11/22/2006 | 1 | ||
| I noticed within a week when i applied the brakes the nose would dip and the car would steer to the left, it got worse and worse until i would feel like i was losing control of the car, especially on the freeway going 65 mph. i took the car in to tuffy and they said that the crossmember was rusted and told me it was absolutely unsafe to drive. i had it towed to the frame and axel place and they couldn't believe what they saw. they ordered the part and replaced it. i spent over $900 getting it fixed! they let me keep the part and said that i should defiantly follow up on this with a chevy dealership. i still have the part and a picture of it that can be found on carspace.com. i have been communicating with another person about this same issue but theirs actually broke while driving, fortunately just getting off the freeway before it happened! tuffy told me that if this had broken during freeway driving it would have thrown me into the next lane. this should not have happened. *nm | |||
| 11/30/2006 | 1 | ||
| Corrosion of front end cross member - can put hand right through- driver side needs to be replaced but with fixed income not feasible. only car - don' know where to turn to before wheel comes off. *b | |||
| 03/15/2006 | 102000 | 1 | 12/01/1999 |
| Dt*: the contact stated while having an annual inspection,the independent repair shop determined the front cross member rusted through on the passenger's side were the lower control arm bolts in. the cross member were replaced at contact's expense, costing her over $400.00. a recall should be insituted. the contact insituted a complained with new york state attorney general. *ak | |||
| 11/14/2005 | 85000 | 1 | 08/19/2003 |
| Dt: the contact's wife was driving down a hill and she pressed the brake pedal which caused the vehicle to pull to the right. she was unable to drive the vehicle , and had to have it towed. the mechanic determined that the cross-member was heavily corroded and broke and dislocated the gear box . the vehicle is currently being repaired, the cross-member is being replaced.*ak updated 2/9/2006 - *nm | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 01/16/2008 | 1 | 05/15/2006 | |
| Took 2000 chevy tracker to my regular mechanic to check for rust/corrosion and possible crossmember rusting. he found more than that, not only the crossmember but just about the entire underframe of the automobile. gm dealer will honor recall from gm however they tell me i need to spend about an extra 1500 for them to repair the crossmember extensive corrosion. and there is more rusting of this automobile. even if i spent 2-3k on repairs of rust, the rest of the frame is rusting. and i still owe on this car. i do not feel safe in this auto, afraid the frames will break when traveling over frost heaves or any highway. gm needs to take responsibility for this inferior auto. *tr | |||
| 11/15/2006 | 1 | ||
| I own a 2000 chevy tracker and the crossmember rusted out. i took it in and had it fixed, spending $900. i was told it was not supposed to happen like that. i took it in because there was a terrible jerking everytime the breaks were applied. the front of the car would pull hard to one side. it was really scary when it happened on the freeway going 65 mph. i almost lost control of my car. i took it in and they said it was unsafe to drive and they were surprised it didn't snap earlier because it looked so bad! *tr | |||
| 09/24/2007 | 72000 | 1 | 07/01/2003 |
| 2000 chevrolet tracker 4 door suv. pass side front cross member rotted out and front control arm dislocated, car would not steer, front wheel on pass. side turned in while left wheel stayed straight. i strongly disagree with chevrolet's findings that it will not lose control, i was fortunately only going 25 mph when it happened. this truck is only 7 years old and only has 72,000 miles on it. the rest of the suv is in mint conditon. this should not have happened. the chevy dealer was unable to help me, as was gm because there is no recall. *tr | |||
| 08/24/2007 | 89000 | 1 | 12/21/1999 |
| The problem rusted subframe member causing total separation of the control arm bracket from the subframe the information posted below actually comes from the nhtsa's defect investigation section, and appears to still be under investigation by nhtsa.. after reading the information below..and experiencing the loss of control while trying to stop when the bracket broke loose..i have two comments..1. does someone have to die before this issue is taken seriously? and 2. if i'm not mistaken..it appears gm has already admitted to the defect and suzuki, the manufacturer of the defective part has already made design changes is this not enough of an admission of the problem to force a recall???? nhtsa action number: pe06021 summary: on september 15th, 2006 general motors (gm) submitted information regarding approximately 128,000 model year (my) 1999 -2001 chevrolet tracker vehicles. according to gm, these vehicles were manufactured with front crossmembers designed and made by suzuki that can rust from the inside out because of insufficient corrosion protection. the design of the crossmember limited the coverage of paint on the interior surfaces during the painting process. in march 2006 suzuki made design changes to the crossmember to enhance the coverage of paint to the inside of the part. gm indicated that when operated in areas of the country that use road salt for de-icing, over time water and salt/mud can accumulate inside the crossmember and cause crevice corrosion that can lead to perforation. these perforations at the front control arm brackets can cause the front suspension to become partially detached from the vehicle. *tr | |||
| 05/27/2007 | 144389 | 1 | 06/29/2002 |
| Front suspension cross member rusted through on my 2000 chevrolet tracker 4x4. causing me to swerve out of my lane when braking at a stop light. right front a-arm attachment point completely detached from cross member. *tr | |||
| 12/19/2006 | 78981 | 1 | 12/13/2006 |
| 2000 chevy tracker front crossmember catastrophic failure due to premature corrosion. vehicle shook violently due to front control arm mounting bracket separating from front crossmember. had just exited a 55 mph highway onto a 30 mph side road and i was able to stop the vehicle without any further damage. i have since found another 2000 chevy tracker with exactly the same issue. | |||
| 12/03/2005 | 100000 | 1 | 02/01/2002 |
| Dt: the contact stated when lifting the vehicle to perform brake repairs the front suspension frame support that holds on the a arm rusted. he could not drive the vehicle . there have been no repairs made to the vehicle. *ak the consumer has since paid for the repairs. updated 01/11/06. *jb | |||
| 08/22/2005 | 92000 | 1 | 09/01/1999 |
| Dt: the front cross member control arm mount rusted , and it broke loose while the consumer was driving. it did not cause an accident. there had been front end noises, and the consumer took vehicle to the dealer. they replaced the left front stabilizer link. the part that broke loose was on the right side. the vehicle was currently at the dealership being repaired. *ak updated12/27/05. *jb | |||