Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
03V250000GENERAL MOTORS CORP.from 10/01/2000 to 06/30/2002V (Vehicle)170782508/20/2003MFRGENERAL MOTORS CORP.07/15/200307/24/2003571225
Defect SummaryCertain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner
Consequence SummaryThis does not meet the requirements of the standard.
Corrective SummaryOwners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.
NotesGm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
305201/01/200410009592Breakpoints for release 5 for the f1 (gen 5) equipped products. *tt10/08/2004
304701/01/20041000960799 through 05 year vehicles, equipped with three-button onstar systems. *tt10/08/2004
301101/01/200410008898When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt08/25/2004
010846002C06/01/200310002836Programming of replacement onstar vehicle communication and interface modules (vcim). *tt09/26/2003
02013900509/01/200210000058Hvac system inoperative for a drive cycle, poor hvac system performance in high ambient temperatures. *tt02/10/2003
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
04013900203/01/2004040139002A10008648Poor heater performance - 2nd and 3rd row seats. *tt08/12/2004
00372D01/01/200410007287Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt06/09/2004
12130212/13/200210002751Error messages when programming a new module. *tt09/12/2003
03060401101/01/200310000942Programming / re-programming, setup, configuration of modules. *tt04/04/2003
03084400207/01/2003030844002A10000946Radio and / or hvac systems change while driving. *tt04/04/2003
02013800612/01/200210000737Revised compressor oil balancing procedure. *tt03/28/2003
01084901611/01/2001631820Vehicles may experience an inoperative cigarette lighter. *slc06/20/2002
20090109/20/2001626275Concerns with understanding the driver information personalization language options. *slc12/13/2001
01084600508/01/2001624008Unable to connect to onstar following a dropped cellular call during an onstar configuration attempt. *tt10/31/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0212200402/12/200410012992Inadequate hvac for passengers seated in the second and third row. *tt04/05/2005
317901/01/200410010266Automatic dual zone hvac battery draw supplement to 02-01-39-007a. *tt11/08/2004
310401/01/200410010225Only replacement of evaporator core or pipes for rear hvac. (to include 2005 chevrolet trailblazer) *sc11/04/2004
315212/01/200410009989Blower speed changes on its own. *tc update. *tt11/03/2004
05230305/23/200310003671Air conditioner low pressure cycling switch intermittently inoperative or stuck open/ intermittent air conditioner operation and/or loss of cold air. *tt10/28/2003
020139006A05/01/200302013900610002366Diagnosing poor air conditioner performance - air conditioner stops blowing cold, air conditioner cycles on and off. *tt08/26/2003
03013900706/01/200310002131Air conditioning (a/c) inoperative / intermittent, air conditioner blows warm air. *tt08/13/2003
02013900610/01/200210000178Diagnosing poor air conditioner performance - air conditioner stops blowing cold, air conditioner cycles on and off. *tt02/14/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
01084600207/01/2001620818Information on programming of replacement onstar vehicle communication and interface modules (vcim). *tt08/30/2001
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
00686B01/01/200410007292Automatic volume feature diagnosis on the uqa bose radio. *tt06/09/2004
0157701/01/200401577A10005437Radio displays calibration error after replacing radio. *mn02/25/2004
4101/01/2002637390Subject regarding radio speaker noise with brake applied. *tt11/25/2002
EQUIPMENT - MECHANICAL - CARRIER/RACK
04300204/30/2002636586Information on installing roof rack crossbows reversed to reduce wind noise. *tt11/10/2002
02086700505/01/2002634557Subject regarding proper position and installation of roof rack cross rails to reduce wind noise. *tt10/03/2002
EQUIPMENT - OTHER - LABELS
020811100406/01/2002634512Some ext owners may comment that the emblem on the rear side doors reads ltz. *tt10/03/2002
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
08-089B09/01/200810026805Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe12/19/2008
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005
05013800101/01/200510013447New essential tool for hvac mode door actuator replacement. *eh04/19/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
12/01/2009
 Bought 2002 chevrolet trailblazer which operated fine until 2 yrs ago. first, the speedometer goes nuts, the needle registers faster speeds than car is going. some days it would work, some days it would not. now it points past 120 mph, directly downwards, stuck there and does not move at all. sitting still in my driveway the speedometer shows its going over 120 mph. the gas gauge goes nuts next. the needle goes past full and back around to the gas pump icon and stays there. the tachometer followed suit doing the same thing and indicating rpms past the 9000 range and doesn
01/01/200999000
 Front end problems , 4 wheel low comes on at anytime . problem after problems with this 2002 chevy trail blazer ..
11/10/2010
 Speedometer, gas, and tach gauge stopped working, would work some and then gradually stop working all together, speedometer gets stuck on approx 20mph or 120mph, gas gauge off meter
12/21/2010185000
 Instrument dash cluster does not work upon start. no battery, oil, gas, speedometer. needles do not move at all.
06/01/201081000
 Whenever braking and slowing down almost to a stop, the anti-lock brake system (abs) will engage. vehicle makes the typical abs chatter sound when this occurs and the abs engagement can be felt in the brake pedal. road conditions are clean and dry; road surface is level and not bumpy. only occurs when speed is below approximately 10mph (for instance, when coming to a stop at a stoplight, stopsign, or braking on a level driveway). as a result, braking distance is extended at the very time the vehicle should be coming to a stop -- eventually, a collision is inevitable. this started approximately 2-weeks ago, occurring rarely but now occurs about 30% of the time. bringing the car to the local chevy dealer service department tomorrow morning (6/15/2010) to examine the problem. note that the vehicle had a complete brake job at the same chevy dealer service department on 2/10/2010.
12/17/200788011105/06/2005
 I have a 2002 chev. trailblazer and 2 weeks ago the speedometer went upside down- it is not telling me i am going over 100mph or it tells me im going 0-to nothing. the gauge is upside down and will cost over 500 to get if fixed this is a new vehicle i don't think this is fair- if it were a 95 model i wouldn't be surprised but how many vehicles loose a speedometer gauge over within a vehicle that new? *tr
11/11/2005101/22/2002
 Tie rods, multiple transmission module problems, airbag, taillights, stop, turn signal rear problem, electrical/ wiring,radio, hvac, pressure control,2 batteries, 2 fan clutches, among other problems. *jb
01/01/19011
 2002 chevrolet trailblazer automobile dispute settlement program.*mr *cb
EQUIPMENT - ELECTRICAL
07/15/200322000
 It appears the truck is suffering from a major computer defect. with all fuses in tact, many functions no longer work (remote access, radio functions after ignition turn off, automatic volume increase on radio when accelerating). additionally, the 4x4 torque converter switch does not light up and appears to be nonfunctional, the airconditioning quits and after alleged repair, stays on all the time regardless if set to air or vent, the rear hatch is defective and can't be opened, the tail lights have burnt out three times and two headlighrs have burnt out.
05/15/20030
 In november of 2002, jn automotive has reversed the odometer on my vehicle and i believe they are in violation of the federal odometer law. i just want to find some resources that will help me resolve this situation.
07/15/200321000
 My vehicle has been in the shop for these reasons and more. faulty back light- dvd systems. on top of all these it has had three recalls in the nine months i've owned it. bought it new!
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
07/21/200641844608/16/2002
 A/c is running ok then, it starts blowing warm air. outside temp display drops quickly until it reaches +28 deg.f. (note that outside temp is +85 deg.f.) outside temp display starts rising slowly. when crosses +30 deg.f, a/c starts blowing cold air again. outside temp display then sticks at +50 deg.f and does not go any higher. *nm
07/15/200641700608/16/2002
 A/c initially operates normally. outside temp display then begins decreasing. when displayed temp passes +25 deg.f, a/c no longer produces cold air. outside temp display continues dropping to -34 deg.f. after ~5 minutes, outside temp display starts rising. when temp display passes +25 deg.f, a/c starts producing cold air again. outside temp display reaches correct outside temp. occurs intermittently (i.e., once or twice a day -- or not). *nm
05/07/200510000404/16/2005
 I brought this suv from the dealership and i started having problems with it a month after i brought it. the car air conditioner stop working and the transmission was making a horrible sound. i took the car to the dealer to get fixed three times. all the times i took the car it came back the same way that i took at first. i also took it to a different dealer to get fixed and they also didn't fixed it. i want to cancel this suv purchase. mainly because even before t brought the suv the salesperson at the dealer added $5,000 to my income so i could qualify to get the suv, but that was completely a lie. right now i'm having many problems at work; that's the main reason i want to cancel the purchase of this suv, which is just giving me many problems. *jb
05/01/2005111/17/2001
 2002 chevrolet trailblazer experiencing problems with the air conditioner as well as with hesitation.*mr car hesistated every time the consumer tried to pick up speed. also had problems getting car started at times. had to play with the key on the passenger side door to start the car. the dealer couldn't duplicate the problem. the car sometimes shut off while in motion. *bf *nm
08/20/2004258481
 Re defective 2002 chevrolet trailblazer 4x4, problem with 4 wheel drive, a/c, batteries, taillights and electrical problems. *bf while driving 55 mph the vehicle's 4-wheel drive went into four wheel high or low intermittently. the vehicle's battery loses it's charge. the taillights went out and the blower in the air conditioner had to be replaced. fuel splashed out of the filler while the consumer was filling the tank. the vehicle stalled intermittently. *nm
03/17/2004305/05/2002
 2002 trailblazer has air conditioner problems. this is the third time this problem surface. it would produce hot air when the outside air temp is @mid 80's and the vents are producing extremely hot air when the temp selected (auto) to 74 and this time the driver air works fine but extremely hot air is coming out of the passenger side. does not matter what settings are selected. dealership states that this is a recurring problem with the trailblazer air conditioner. something with the sensor. *nm
110/05/2001
 Air conditioner came on without turning it on. dealer determined that the oxygen sensors and the air conditioning switch must be replaced. *ak
09/18/200333407101/31/2002
 Electronic exterior rearview mirrors and power seat engage and operate by themselves. dealership cannot fix the problem. *ak the memory for the mirrors and seat would not keep their position. when the consumer entered or exited the vehicle the systems would reset to a new position. occasionally they moved while the vehicle was in motion. the dealer has replaced many components but the problem still exist. the check engine light illuminated. the dealer replaced the oxygen sensor. the a/c control mode button became stuck and was noisy. the dealer replaced the a/c module head. the left windshield wiper chattered and skipped. the dealer replaced the wiper insert. the 4wd switch fluctuated between 4wh and a4wh. the dealer inspected the vehicle and replaced the transfer case select switch. *ts *nlm
08/08/2001108/07/2001
 Doors rattled and physically moved up and down when driving over bumps in the roadway. a/c does not cool properly after stopping and starting again. wind noise around driver and passenger front windows. front windshield molding came loose while driving. *ph
03/21/200313690405/26/2002
 The vehicle stalled intermittently while driving. the dealer was unable to determine cause of problem.*ak the vehicle periodically shut off while in the idle position. the vehicle was delivered to the service department on several occasions to have the problem identified and corrected. as of 07/07/2003, the vehicle continued to have problems with loss of power and the service dept. has yet to determine the problem. *ph. the air condition developed a foul odor which was present after the vehicle sat in the sun, the odor was detected immediately after the vehicle was started and the ac was turned on, the vehicle was serviced times and then the problem returned, the air condition now takes a long period of time to cool the vehicle and produce cold air. *jb *scc *jb
09/01/2002406/11/2002
 Consumer states the air conditioning system has failed on several occasions. *jb
 While driving brake light illuminated the dash. once brake light illuminated, air conditioner shorted out. contacted dealer. problem has not been resolved. please provide any further information, and vehicle identification number.*ak
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
1
 Dealership didn't have the part to do recall 03 v 075 000 repairs for igntion theft system, fmvss 114.*ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
10/04/200755000107/22/2002
 Transmission has failed at 55,000 miles, not driving car but was about to run errands. have had to replace power steering block, alternator, starter, tail lights, instrument panel, radio and electric on a car that is just over 5 years old. the instrument panel, power steering block and transmission are all not under warranty. *jb
02/01/2007111/01/2001
 2002 chevrolet trailblazer with problems with car radio customer wants reimbursement for repairs**cc some type of electrical problem caused a loud pop to come through the speakers. the caused the radio to short out and the speakers to blow. the radio and speakers had been replaced several times. the amplifier also had to be replaced. the vehicle has been taken to the dealer on numerous occasions but they have been unable to correct the problem. the middle seat belt in the second row locked up as soon as it was fastened into the buckle. when the defroster was used the consumer heard a clicking noise. the dealer replaced the mode actuator and mode valve per tsb 04-01-38-002. the quarter panel on the roof seam sealer cracked and was rusted. the pull down strap on the rear hatch broke. the sway bar broke. a grinding noise was heard coming from the left front wheel when making sharp left turn. the dealer determined that suspension was misaligned and caused shield to touch rotor. the instrument cluster gauge was inoperative. the rear wiper did not touch the rear windshield. there was a high pitched noise coming from the right side tire whenever in motion. the dealer indicated it was improperly sealed. *nm
11/22/2006109/30/2006
 I just purchased this 2002 trailblazer sept 30 2006.. it was november 22, 2006- the 4 wheel drive indicator lights were blinking when i put it in reverse. the onstar lights were on. the seat belt lights were on. later the next day, my father got in my vehicle to move it, when the brake sensor came on and wouldn't go off. he didn't use the emergency brake. my father called apple chevy in west york pa to see what they could do. the 24th they called and said the vehicle needed a e.b.c.m. ( electronic brake control module ). i have a 9 month old son. i get to go pay for the bill, and it costs 930. 25 for a vehicle that wasn't that old. it does have 144, 000 + miles but it was well maintained or so i thought. they did a car fax and it was clean. or so i thought. apple chevy in west york wouldn't help with any cost repairs. they said when you get an as is vehicle, its your problem. well after 4 vehicles that my dad bought from them, we are no longer customers. me being a hot head, my dad told me to not say nothing and be nice. i kept my comments to a low roar. i called the general manager and he said an as is sale is what it is. i got no satisfaction. but a comment i said to him was- what if it was your wife and son what would you do? he said i wouldn't buy an as is vehicle. i basically asked if he wanted some lemonade from the vehicle i just got. i said well i must have sucker written on my head and that next time warn me about getting more ky for the screwing i just received. he basically said sorry i feel that way. we could bring it back and get something different from them. but i basically said no and hung up. still the radio malfunctions, the 4 wheel drive may work sometimes, the vehicle acted like it was in neutral. then after being towed, it acts fine. so at present, it sits in my parents garage not driven with $ i still pay for insurance and payments. i did hear a grinding from the shifter when putting it into drive. i don't trust it. thank you. *jb
07/15/20055006/15/2002
 The radio randomly changes station while driving, sometimes repeatedly. often it appears that this is related to turning as if something in the steering column is affecting this. this function is distracting to the driver. *nm
06/10/2003501/28/2002
 I bought a 2002 chevrolet trailblazer lt new about 10 months ago the truck has been in for service many times for different things as for seatbelt looking up and wont release,brake lights failing,derectionals that blowout every few days,radio/cd player wasnt working,leakage of water everytime it rained etc etc.. anyways i just took it back on 6-9-03 for seatbelt to be done again and for the derectional that failed again and also to have truck inspected i picked it up later that day and found that the inspection sticker had a wrong vin # on it and that other work was done i left there knowing they said they dont know why the light in derectional keeps failing but they did change the bulbs { this is everytime i bring it this is all they do to fix it} on 6-10-03 the derectional wasnt working again my husband changed the light bulb this time due to the fact it takes me almost 40 mins to get to dealership .....i will be going to the dealership to ask for a copy of the history on truck and will be getting a lawyer involved and also contact the dealers commintion and channel 12 on this matter .....i payed almost 30,000 for a truck that is not worth it and i am a very unhappy costumer ..*ak
102/28/2001
 Radio did not work correctly. *slc
EQUIPMENT - MECHANICAL - JACKS
 Consumer stated the jack does not work on vehicle. it will not lower the spare tire down. took to dealer and dealer indicated not the right jack for that vehicle.
EQUIPMENT - OTHER - LABELS
06/10/2003501/28/2002
 I bought a 2002 chevrolet trailblazer lt new about 10 months ago the truck has been in for service many times for different things as for seatbelt looking up and wont release,brake lights failing,derectionals that blowout every few days,radio/cd player wasnt working,leakage of water everytime it rained etc etc.. anyways i just took it back on 6-9-03 for seatbelt to be done again and for the derectional that failed again and also to have truck inspected i picked it up later that day and found that the inspection sticker had a wrong vin # on it and that other work was done i left there knowing they said they dont know why the light in derectional keeps failing but they did change the bulbs { this is everytime i bring it this is all they do to fix it} on 6-10-03 the derectional wasnt working again my husband changed the light bulb this time due to the fact it takes me almost 40 mins to get to dealership .....i will be going to the dealership to ask for a copy of the history on truck and will be getting a lawyer involved and also contact the dealers commintion and channel 12 on this matter .....i payed almost 30,000 for a truck that is not worth it and i am a very unhappy costumer ..*ak