Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - BODY
02V273000GENERAL MOTORS CORP.from 02/01/2002 to 09/30/2002V (Vehicle)4610/04/2002MFRGENERAL MOTORS CORP.10/04/200210/09/2002
Defect SummaryCertain sport utility vehicles are missing welds on the rear floor plan.
Consequence SummaryIn a crash, missing welds could degrade performance of the third row seat and safety belt anchorage and occupants could receive greater injuries.
Corrective SummaryDealers will inspect the vehicle for missing welds. if missing welds are found, gm will exchange the vehicle for an equivalent vehicle or provide a refund of the purchase price. owner notification began october 4, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
NotesGm recall no. 02045.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
01078E01/01/200401078F10007552Noise from instrument panel cluster tachometer. *tt07/01/2004
01663A01/01/200401663B10006296Vibration noise from under hood, sounds like sheet metal vibrating. *tt04/27/2004
06250306/25/200310003721Rear license plate pocket seal being rolled over due to improper installation. this a vme message. *tt10/29/2003
02084900910/01/200210000164Interference with center console rear auxiliary power outlet cover and rear seat cushion. *tt02/13/2003
02086700405/01/2002634583Some customers may comment that the headliner sags at the rear of the sunroof opening. *tt10/03/2002
STRUCTURE - BODY
050811000404/01/200510017326Cargo cover handle broken. *tt11/03/2005
040811100306/01/200410012546Rear license plate pocket parts new available individually. *tt03/07/2005
03086600808/01/200310012578Perimeter seal/gasket pulls away from license plate housing and/or excessive adhesive around gasket. *tt03/07/2005
02086200406/01/2004020862004A10012157Front fascia wavy. this service bulletin replaces 020862004. *eh02/15/2005
04086600110/01/2004040866001A10011141Rear license plate pocket gasket loose or out of position. *tt udate. *tt01/03/2005
04086401209/01/2004040864012A10011083Front or rear side door glass scratched. *tt12/29/2004
0905200209/05/200210009457Tapping noise and installation concerns with the molded hood protector. *tt09/30/2004
00731A01/01/200400731B10007578Noise from front of vehicle over bumps or under light acceleration. *tt07/01/2004
0308111002A10/01/20040308111002B10005189Paint chipping behind front wheels/front of rear wheels, damaged lower door/cladding and rocker panels. *tt this service bulletin replaces 0308111002. *eh update. *tt02/11/2004
03086300312/01/200310005188Rattle from front of vehicle. *tt02/11/2004
03085700406/01/2006030857004C10004735Wet front floor carpet. *tt update. *tt update. *kb01/05/2004
12090212/09/200210002739Buzz or rattle noise coming from the front end of light accelreation at 25 to 45 miles per hour or over bumps. *tt09/12/2003
02086402412/01/200210000750Discoloration / fading of door glass molding. *tt03/28/2003
020844016A12/01/200202084401610000747Whine, buzz, generator whine, whine type noise heard on acceleration. *tt03/28/2003
02086200411/01/200210000463Front fascia wavy. *tt02/27/2003
04260204/26/2002636577Subject regarding vehicles incorrectly built with ltz badges on the b-pillars. *tt11/10/2002
02086100206/01/2002634667Some customers may comment that the assist step skid pad is warped. *tt10/04/2002
02086600404/01/2002634552Some customers may comment that the paint on the liftgate around the edges of the license plate housing or pocket appears to be rubbing through or wearing off. *tt10/03/2002
02086200108/01/2002634312Some customers may comment that the front fascia on the vehicle appears to be loose. *tt09/28/2002
3303/01/2001619223Information on headliner replacement, headliner harness routing, and replacing or servicing the sunroof on various models including the 2002 chevrolet trailblazer. *tt05/19/2001
STRUCTURE - BODY - DOOR
03086400604/01/2007030864006C10001264Doors hard to close. *tt updated 07-24-07. *kb04/25/2003
STRUCTURE - BODY - HATCHBACK/LIFTGATE
39993999A10021085Liftgate glass will not lock unless lock is press a second time. *kb03/01/2007
06086601108/01/200610020523Rear liftgate binds, improper fit. may be caused by broken welds or cracks formed around the two inner welds. *kb11/09/2006
06086600102/01/200610019506Revised liftgate lock cylinder replacement. *tt03/20/2006
313501/01/200410010175Chmsl applique contacts roof when opening rear gate/glass. (to include 2005 chevrolet trailblazer) (mt 370 only) *sc11/04/2004
03086600606/01/200310002877Lift gate glass hard to close. *tt09/30/2003
03100303/10/200310001903The lift gate, or lift gate glass, binds when opening or does not open completely because of center high mounted stop lamp or chimsel applique hits the roof of the vehicle. *tt *jb07/25/2003
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
70202/01/200510016372Unlocking liftgate latch. gm tech links. 2002 and newer chevrol trailblazer, gmc envoy, oldsmobile bravada and buick rainer. *tt09/09/2005
04086600406/01/2004040866004A10012538Liftgate glass unlatches on rough/bumpy road surfaces. this bulletin replaces previous bulletin number 04-08-66-004. *tt03/07/2005
00949C01/01/200410007289The liftgate or liftgate glass binds when opening or does not open completely because the center high mounted stop lamp (chmsl) applique hits the roof of the vehicle. *tt06/09/2004
STRUCTURE - BODY - HOOD
04086300506/01/200410012537Rattle noise under hood. *tt03/07/2005
STRUCTURE - FRAME AND MEMBERS
01290301/29/200310005113Information on replacing a full frame assembly on a collision repair. gm voicemail express. *tt01/30/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
02/07/2009640001
 Tl*the contact owns a 2002 chevrolet trailblazer. the contact stated that the steering wheel cover that covers the air bag appeared to be cracking. on february 11, 2009, the air bag warning indicator illuminated. the dealer will be notified because the contact feels that this is a serious safety hazard. the failure and current mileages were 64,000. updated 07/28/09 *bf updated 07/30/09.*jb
02/01/2007111/01/2001
 2002 chevrolet trailblazer with problems with car radio customer wants reimbursement for repairs**cc some type of electrical problem caused a loud pop to come through the speakers. the caused the radio to short out and the speakers to blow. the radio and speakers had been replaced several times. the amplifier also had to be replaced. the vehicle has been taken to the dealer on numerous occasions but they have been unable to correct the problem. the middle seat belt in the second row locked up as soon as it was fastened into the buckle. when the defroster was used the consumer heard a clicking noise. the dealer replaced the mode actuator and mode valve per tsb 04-01-38-002. the quarter panel on the roof seam sealer cracked and was rusted. the pull down strap on the rear hatch broke. the sway bar broke. a grinding noise was heard coming from the left front wheel when making sharp left turn. the dealer determined that suspension was misaligned and caused shield to touch rotor. the instrument cluster gauge was inoperative. the rear wiper did not touch the rear windshield. there was a high pitched noise coming from the right side tire whenever in motion. the dealer indicated it was improperly sealed. *nm
08/01/200507/21/2001
 Have had many of the problems i read on posted complaints: new engine required within nine months-one year of owning new vehicle, inside driver door panel replaced three times, change oil and service engine lights staying on, hood not closing properly, back glass needing replacement, fabric problems in back seat, etc., etc. and this morning it is a $200 problem with the headlight switch. too many things to even remember or name, but chevy has a pretty thick file on me and my vehicle. *nm
04/19/200580000408/09/2002
 Noises coming from underneath the suv ,check engine light constantly came on and one night i was going around 55 mph my 15 yr old daughter,we heard a loud pop it sound like we had hit something in the road so i stop to see what it was, we saw nothing but the squeaking sound from under the suv got louder some day later jumped in the car started the car and there was that loud sound again only this time the suv would not move in reverse i could hear some spinning like noise so i took it to a shop and i was told that the transmission was striped out in reverse, and that some shaft had broken or something, the mechanic also told me that he had several people come in with the same problem the same model trailblazer 2002 what hurt me so bad is this was my first brand new car, i only had it for two years, and if i every buy another car it want be from gm, i also had problems with my tailgate lamps ,windshield wipers,steering column. *nm
02/18/200249282208/13/2001
 Problems with air bag dash light, fast engine idle, air conditioner, rear hatch inner strap broke, etc...*mr the airbag light was intermittent. the sir module was replaced, and there was poor terminal connection at the sir wiring harness, and was traced/repaired on the left side impact connector and the codes were cleared. the engine idled fast(especially at start up, and the fuel mileage was 13 mpg. the results of the evaluation and repairs were: passenger impact connector was loose(repositioned/connected), idle within specifics, the emblem had fallen off, the rear hatch inner strap had broken, the transmission seemed to take long to shift into gear(happened sometimes when cold), and the pcm needed to be reprogrammed(j6355 power train controller pcm). there was a thumping sound in the rear differential when shifted, the a/c would blow out cold air when the a/c indicator was off, hot air would come out of the defroster area on the dash when the indicator was set for heater on the floor, the engine made a tapping sound, the lift gate weather strip had come apart, and the battery kept losing charge(3 occurrences). *scc *jb
09/01/20021
 Water leaked under the dash during rain but was fixed by the dealer. *yh
STRUCTURE - BODY
10/19/20121640001
 Was under vehicle and noticed a stress crack in the frame on the passenger side under the motor mount. this looks like it can be a potentially serious issue and looks as if it has been there for a while. the crack is approximately 6 long and on the very bottom of the frame directly below the engine mounting bracket. *tr
10/19/2012164000
 Was under vehicle and noticed a stress crack in the frame on the passenger side under the motor mount. this looks like it can be a potentially serious issue and looks as if it has been there for a while. the crack is approximately 6 long and on the very bottom of the frame directly below the engine mounting bracket.
09/06/2011110000
 Tl* the contact owns a 2002 chevrolet trailblazer. the contact stated that the frame was completely corroded. the vehicle was taken to an independent mechanic who verified the failure and advised the contact not to drive the vehicle since it was considered a safety hazard. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 110,000 and the current mileage was 119,000.
09/06/2011110000
 Tl - the contact owns a 2002 chevrolet trailblazer. the contact stated that the frame was completely corroded. the vehicle was taken to an independent mechanic who verified the failure and advised the contact not to drive the vehicle since it was considered a safety hazard. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 110,000 and the current mileage was 119,000. kmj
09/06/2011110000
 Tl - the contact owns a 2002 chevrolet trailblazer. the contact stated that the frame was completely corroded. the vehicle was taken to an independent mechanic who verified the failure and advised the contact not to drive the vehicle since it was considered a safety hazard. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 110,000 and the current mileage was 119,000. pm
08/29/201167822
 Tl* the contact owns a 2002 chevrolet trailblazer. the contact stated that the vehicle was taken to a local mechanic for routine inspection when the mechanic advised that the passenger side underbody was corroded. the mechanic advised that the wheel could separate from the vehicle because of the failure. the mechanic also advised that the vehicle was unsafe to drive in its current state. the manufacturer was contacted and advised that the vehicle would need to be diagnosed by an authorized dealer. in addition, the manufacturer advised that they were unable to assist with any repairs because the vehicle was not longer under warranty. the vehicle was not repaired. the failure and the current mileage was 67,822.
08/29/201167822
 Tl- the contact owns a 2002 chevrolet trailblazer. the contact stated that the vehicle was taken to a local mechanic for routine inspection when the mechanic advised that the passenger side underbody was corroded. the mechanic advised that the wheel could separate from the vehicle because of the failure. the mechanic also advised that the vehicle was unsafe to drive in its current state. the manufacturer was contacted and advised that the vehicle would need to be diagnosed by an authorized dealer. in addition, the manufacturer advised that they were unable to assist with any repairs because the vehicle was not longer under warranty. the vehicle was not repaired. the failure and the current mileage was 67,822. kmj
08/29/201167822
 The contact owns a 2002 chevrolet trailblazer. the contact stated while the vehicle was at the local garage for inspection the mechanic found the under body corroded passenger side and could cause the wheel to separate therefore the vehicle was not safe to drive. the manufacturer took a report case number 71-992315978 and advised to have the vehicle diagnosed by a gm dealership but they would not be responsible for the repair because the warranty expired. the vehicle was not repaired. the failure and the current mileage was 67,822. li
03/09/200868563
 Tl*the contact owns a 2002 chevrolet trailblazer. in march of 2008, the rear hatch glass suddenly shattered. the hatch had just been in use prior to the failure. the contact heard a popping sound and realized that the glass shattered outward all over her yard and driveway. she took the vehicle to the dealer and they stated that the repair would cost $1,200. the vehicle was taken to a repair shop and, with the assistance of her insurance company, the glass was repaired. in september of 2008, she took the vehicle to the dealer because the rear windshield wiper malfunctioned. the dealer replaced the wiper motor. in december of 2008, she took the vehicle to a dealer because the tailgate was closing hard, grinding progressively worse, and the rear windshield wiper would still not work. the dealer repaired the failures; however, the wiper still malfunctioned. in january of 2009, the shattered rear hatch failure occurred again. the contact stated that no one touched the vehicle for at least three hours before the glass shattered. she took the vehicle to another dealer and they stated that it was normal wear and tear; therefore, they could not assist. the dealer also cited that there was poor terminal tension in the liftgate. the manufacturer had not been notified. the contact had photos of the shattered glass. the current mileage was approximately 77,000 and failure mileage was 68,563.
07/13/2008800001
 Fan clutch replaced on my 2002 chevy trailblazer this year and also a water pump second time. *tr
07/30/200230001007/15/2002
 Engine stalls ; engine hesitates; engine trembles. *ak
12/29/2002100002
 If the 2 u shaped hooks that hold the spoiler in place detach the spoiler pops up above the truck. when this occurs the spoiler is not wind resistant. this results in the other plastic spoiler attachments weakening, and causing the spoiler to separate from the body of the truck, and to fly into oncoming traffic. the spoiler was replaced. however, this failure recurred.*ak
11/03/200208/17/2002
 Purchased car two weeks later was in dealership with problems when driving. was told tires were bad. tires were replaced. car has two noises when driving down the road and you hit a bump. car still has whinning sound in the passenger side door even though the seal has been replaced in all 4 doors. when you close the driver door you hear the same noise that you hear when you are driving down the road. has already been to the dealer for this several times but they don't know what to do about it. *nlm
01/21/2001201/19/2002
 Front wheel well liners are not connected to well frame properly. this causes debris to get caught between the liners. dealer/manufacturer notified. *ak the dealership was unable to fix the insecure wheel liners properly and the consumer was concerned about a possible accident. *yh
STRUCTURE - BODY - BUMPERS
02/01/2002112/21/2001
 Warped front bumper. brought back to dealership and chevy will not fix it. found others with the same problem. chevy says they are working on a fix. i been complaining since the beginning of the year. still waiting for the fix. *la
STRUCTURE - BODY - DOOR
03/20/20031
 Instrument panel lights burned out. the left rear door handle broke. the windshield wiper and washer came on and could not be turned off. the headlights failed. the rear hatch pull strap broke. *ak *nlm no longer owns vehicle. *kmb
06/01/2002
 Automatic door locks are too sensitive -- too easy to lock yourself out -- doors lock/unlock driving down the road -- anyone else experiencing this problem? mr
02/13/2002
 Consumer started vehicle and shifted to reverse and suddenly smoke came from under the hood, consumer could not get out of vehicle since doors locked upon starting vehicle. she was able to get out through rear passenger door that had not been shut properly. dealer determined that battery cables shorted out, and shut down electrical system. dealer was exchanging vehicle.*ak
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
07/07/2004207/10/2002
 Passenger side door handle and lock failed to open or lock on their own. consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that the door handle and locks were a manufacturing design flaw, and the manufacturer was aware that this was a problem but has no solution. mechanic replaced door handle and locks, but problem recurred. *ak
STRUCTURE - BODY - HATCHBACK/LIFTGATE
11/14/2007109900208/22/2003
 Remotes quit working, liftgate would not open, rear wiper not working. i had this issue back in may '05 and replaced engate module. same issues occurring again. i am sure i will have to replace engate module again. *tr
01/03/200552805108/29/2001
 Rear window of our 2002 chevy trailblazer exploded in my garage. there was no prior damage to the window and the failure was without warning. vehicle was parked in garage night before and garage door shut with no incident. upon entering garage next morning, shattered glass was found all over the floor and rear window blown out. *ak
03/20/20031
 Instrument panel lights burned out. the left rear door handle broke. the windshield wiper and washer came on and could not be turned off. the headlights failed. the rear hatch pull strap broke. *ak *nlm no longer owns vehicle. *kmb
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
02/10/200503/06/2004
 The bond that attach my rear glass to my hatch door have loosen due to default dealer claim unable to fix need replacing with new glass. i should not have to pay for a factory malfunction.
STRUCTURE - BODY - HOOD
07/31/20028
 I have had numerous of problems with my 2002 trailblazer. i have had to replace my rear tail light housing 3 times in the last year. i have also had to replace the clutch fan 3 times within 3 months. my hood keeps squeaking and has to be readjusted every other month. my instrument panel has gone out twice. the alarm also works when it wants to and the passenger side seat belt always locks up. on 6/13/03 it left finally left me stranded on the side of the road on the way to california. i live in arizona and was traveling with my wife, mother-in-law and our 3 year old daughter. i had to pay for a rental car and had to submit to gm to reimburse me for the rental car. by reading all the complaints on these 2002 trailblazers i think we should all get together and do a class act law suit towards gm. e-mail me with your thoughts. jorgutierr5@aol.com. *nlm
12/20/2001112/01/2001
 Hood is constructed of aluminum and is very lightweight.i opened the hood and attached the prop rod to keep the hood open.while filling the gas tank a gust of wind lifted the hood off the prop rod and the hood was carried rearward on the hinges toward the windshield.rear end of the hood was caught on a plastic molding under the windshield and the radio antenna.rear corners of the hood deflected and bent.the hinges are sprung and the hood is out of alignment and not in contact with all of the hinge mounting.the damage occurred as a result of failure of the hood to be restrained.wires to the underhood light were severed.at this time an assessment has not been made for damage that may not be obvious.this was reported that day to gm and the dealer.the car was inspected 12/21 by service dept (ken), who said that this was not normal.1st gm contact was mia pierce, gm hot line at 1-800-222-1020 on 12/20/01.she took report and said she would get back after she investigated.she called back 12/26/01 and asked if i had been to the dealer.she said she would call the dealer and call back 1/2/02.brad zimmerman, gm hot line called 1/2/02 and said he had replaced ms. pierce, would investigate and call back.zimmerman called back 1/10/02 and stated gm would not make any repairs, this was not a manufacturing defect and would not make modifications.mr. zimmerman stated that he made this decision himself based on information received from the service manager(?) at bass.my concern is that the hood can be lifted off the prop rod by wind and then can either fall back onto the front of the car, trapping a person checking under the hood or fly back breaking the windshield.i feel this is a safety hazard and design flaw and that modifications need to be made.*ak
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
11/15/200547500306/24/2004
 After less than eighteen months of ownership and having not even taken a lengthy trip our ls has racked up more head aches than a little. just a few months ago dealers wanted to charge over $600. for a repair of the fan clutch something that never happens to vehicles to our knowledge. i have owned gm products for many years; this will certainly be the last one! now we are faced with our dealer advising us that the vehicle needs all rotors replaced, as well as pads, parking brake, etc. how could this be? most vehicles get brake pads; this thing requires all the components be replaced due to rust! (sounds like chevy is manufacturing a faulty vehicle) we are not going to settle for it. in fact we had recommended the product to fiends and family who bought three of them. we are going to tell everyone of the experience, as well as recommend that they get rid of them as soon as possible because of such unpredictable problems. my recommendation is all owners sue to make chevrolet take the trucks back! we also contacted chevrolet about the unusual rusting on the underside of the hood, especially where the hinge is located - we were promptly ignored. *nm
STRUCTURE - FRAME AND MEMBERS
09/10/20071
 Excessive underbody frame and components rust. *tr
10/17/200828400
 Tl*the contact owns a 2002 chevrolet trailblazer. the contact was underneath the vehicle trying to remove the spare tire, but was unable to raise his vehicle to the proper level. he believes the failure to be a manufacturer defect because the tire is the original tire that came with the vehicle. as a result, the contact believes that the manufacturer should be responsible for the vehicle to be raised to a proper level to remove the spare tire. the current and failure mileages were 28,400. remailed 11/17/08. *lj
11/06/20041
 Chevrolet trailblazer 2002, rear shock broken off the frame. *bf the dealer determined that the frame had to be replaced. *nm
102/28/2001
 Consumer states there is a material defect under the seat where the jack is stored, consumer noticed screws missing from the trim around the front tires, consumer was informed that although there were holes, there were no screws to fit the holes. *slc