Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
05/08/201052403
 I was driving west on the #10 fry near palm springs ca (65-70 mph) when the front left tire began to thumb and come apart. aprx. 80% of the tire tread/belt separted from the definity dakota tire. the remaining tire never went flat. after pulling to the side of the road i called aaa and they removed the tire and replaced it with my spare. the aaa tow truck driver said the tire clearly failed due to a defect. three days later the car ( chev. trailblazer) was taken to a repair shop, due to the flapping tread causing fl body,headlight, f bumper, l running board and fl wheel well damage. seidner's repair shop removed the defected tire, it was discarted in error and they were not able to retreave it. the orig set of tires were purched at pep boys 5/21/06, when i returned last week (5/22/10) to the store where i purched the set they told me per there corp. office current recalls did not cover my size. also (5/25/10) the pep boys corp. office had a call in to copper tire hdq for a complete list of definity dekota size recalls and to report this complaint. as of 5/29/10 copper has not returned there call, or a call to me.
11/16/20091360001
 Greetings national transportation safety administration, i would like to introduce myself as anthony horsley, sr. on tuesday morning at 5:30am, my cooper made tires broke down on the left rear side of the of my vehicle, which is a 2002 chevrolet trailblazer. i managed to get off the freeway and exit safely. i pulled over at a parking lot to discover that the tire had separated and the loose rubber had ripped a hole in my bumper. the cooper tire is a dominator class 255 - 70 - r16, originally purchased through discount tire, with full warranty. in february of 2008 i was alerted when i brought in the trailblazer for an alignment check that the tires were being recalled and they subsequently replaced the front tires with michelin ltx tires. i asked them why they had not replaced the rear tires as well as they were the same type. discount stated that they were only given instructions to replace the front tires. at this point i believe that the national transportation safety administration should look further into this matter. i hope to resolve this issue by having cooper tire providing me a right rear tire to match the three tires . i have been in touch with mr. alex pendelton, manager at discount tire, 702.435.1533. thank you *tr
09/24/20091
 Bridgestone dueler apt tire purchased in 2007 experiences 2nd sidewall blow out of the original purchase of 4. both tires sidewalls bulged, exploded while traveling on expressway at 70 mph. first incident in july 2009, second incident on september 24, 2009. sears/bridgestone does not appear to be concerned about sidewall issues with 2 of the 4 tires purchased together. *tr
01/17/200722940205/09/2002
 Tl*the contact owns a 2002 chevrolet trailblazer. on january 17, 2007, the contact heard a loud boom and the transmission failed while driving 10 mph. he then coasted the vehicle at 5 mph to the nearest shop. the mechanic stated that the actuator fell from the transmission and the entire transmission failed. the contact was also informed that all four tires were rotted and needed to be replaced. the engine size was unknown. the current mileage is 28,000 and failure mileage was 22,900. the consumer stated wants to gm to pay the cost of repairs for the defects in the vehicle, however consumer is stating not responsible for defect the part provided is not the same part stated in the recall. updated 06/08/07 *tr
02/01/2007111/01/2001
 2002 chevrolet trailblazer with problems with car radio customer wants reimbursement for repairs**cc some type of electrical problem caused a loud pop to come through the speakers. the caused the radio to short out and the speakers to blow. the radio and speakers had been replaced several times. the amplifier also had to be replaced. the vehicle has been taken to the dealer on numerous occasions but they have been unable to correct the problem. the middle seat belt in the second row locked up as soon as it was fastened into the buckle. when the defroster was used the consumer heard a clicking noise. the dealer replaced the mode actuator and mode valve per tsb 04-01-38-002. the quarter panel on the roof seam sealer cracked and was rusted. the pull down strap on the rear hatch broke. the sway bar broke. a grinding noise was heard coming from the left front wheel when making sharp left turn. the dealer determined that suspension was misaligned and caused shield to touch rotor. the instrument cluster gauge was inoperative. the rear wiper did not touch the rear windshield. there was a high pitched noise coming from the right side tire whenever in motion. the dealer indicated it was improperly sealed. *nm
02/24/200660000104/01/2002
 2002 trailblazer tire blew out. *ts the consumer lost control of the vehicle and hit a divider wall and then stuck an embankment. *jb updated 05/02/06.
09/25/200565333110/22/2001
 The spare tire hoist cable system tangled or jammed and would not allow the spare to lower further or raise. i had to use rope to tie the spare tire to the frame to make sure it would not fall down while i was driving which clearly could have thrown the back of the vehicle upward. the dealer had to cut the cable and replace the entire hoist assembly: $176.54. the hoist had been used successfully on three other occasions. *jb
07/15/200321000
 My vehicle has been in the shop for these reasons and more. faulty back light- dvd systems. on top of all these it has had three recalls in the nine months i've owned it. bought it new!
10/07/2003109/09/2002
 I have 4 (245-70-16) bf goodrich open trail t/a tires that came original on my new 2002 chevrolet trailblazer ls 4wd. i have 20,649 miles on my vehicle. i have 5/32 tread left, i have belts broken in the sidewall, cracks in between the tread. although 5/32 tread is acceptable according to b f goodrich i have recently experienced sliding in wet conditions as opposed to when i first bought the vehicle and the tread depth was more abundant. according to b f goodrich, these tires are not subject to replacement under the terms of their warranty. it's against my better judgment to keep driving on these tires, but if i listen to them and accept their position that these tires are safe, i will be risking the lives of myself, my wife, and my passengers. i hope this organization will investigate this tire and i will be more than happy to have them pulled from my vehicle and shipped to you for examination. *jb
11/03/200208/17/2002
 Purchased car two weeks later was in dealership with problems when driving. was told tires were bad. tires were replaced. car has two noises when driving down the road and you hit a bump. car still has whinning sound in the passenger side door even though the seal has been replaced in all 4 doors. when you close the driver door you hear the same noise that you hear when you are driving down the road. has already been to the dealer for this several times but they don't know what to do about it. *nlm
09/28/2002108/01/2002
 Tire blow out on a straight road (route 22, pa) with nothing to cause the blow out resulting in crash with another car and the barrier wall. no one was injured. mr
03/22/2002112/11/2002
 While driving 60-65 and without warning right front tire blewout, resulting in a frontal side collision.*ak *yh
TIRES - SIDEWALL
10/16/20091
 2002 chevy trailblazer with goodyear fortera armour tires had a problem with the sidewall of one tire separating. *nj the passenger front tire went fat while driving 50 mph. the consumer was not given an explanation as to why the sidewall of the tire failed in the manner in which it did. *jb
06/02/2002106/01/2002
 Consumer stated that both frontal passenger and drivers seat belts locked up. once the seat belt locked up consumer was unable to move. vehicle was taken to the dealer for inspection. but, mechanic could not duplicate the problem. *ak the consumer had a tire failure. *tc
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
08/20/2004310001
 From first attempt to use the spare tire lowering device it has not worked. goes down about three inches and stops. tire cannot be removed. this is a problem when stuck on the highway and is a real safety concern. chevy has told me that nothing covers this. i am reporting this so that if other people are experiencing the same problem it will be rectified. *tr
TIRES - TREAD/BELT
12/19/200574466102/23/2002
 Monday dec. 19th. 2005 thread came off of right front tire. tire was b.f. goodrich #1bf11uc111902 /lt24575r16 vehicle was 2002 chevrolet trailblazer tire purchased from buss chev. 9-25-02 buss chev. got tire for sale from u.s. tire & exhaust combined locks, wi. 54113 complaint made to u.s. tire consulant steve krueger. complaint # aa5440872 came back as tire was run flat. we felt this was not the case. asked steve krueger to resumit. he said it would take 2-3 months. never got a answer back. thats why i'm filing this complaint. *jb
02/21/200313500012/27/2002
 2002 chevrolet trailblazer lt with b.f. goodrich open trail t/a m+s tires (p245/70r16 wol). this incident marks the third time this has happened. when the tires encounter freshly-wetted pavement or any wet earth on the pavement all tire adhesion vanishes and the vehicle becomes an uncontrollable sled as if it were racing across ice. this effect is not speed dependent. the first incident almost resulted in a rear-end collision. the second and third incidents nearly resulted in the vehicle leaving the road. these tires appear to be safe only on clean dry pavement.