Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | ||||||
| PE12003 | GENERAL MOTORS LLC | 02/09/2012 | 06/11/2012 | Driver's Master Power Window Switch | ||
| The office of defects investigation (odi) opened this investigation on february 9, 2012 in response to complaints alleging driver door module melting and/or burning in my 2006-2007 chevrolet trailblazers. in response to odi's information request letter, general motors presented 167 reports and 698 warranty claims that related to the alleged problem. odi has received a total of 83 complaints, 66 alleging the door module had melted or burned, and the remaining 17 stating that the window switches acted erratically or were inoperative. twenty-eight of the reports received have led to driver door fires, some of which allege the vehicle was keyed off and unattended. based on the agency's current analysis, odi has upgraded its investigation to an engineering analysis (ea12-004) to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the vehicle models and production dates of affected vehicles will be evaluated, particularly other gmt360 vehicles. the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10247838, 10260600, 10274337, 10275626, 10284010, 10396958, 10406203, 10409023, 10414691, 10417938, 10423865, 10426281, 10434446, 10445657, 10447754, 10447757, 10447770, 10447788, 10447813, 10447831, 10447865, 10447880, 10447892, 10447938, 10447994, 10447996, 10447997, 10448028, 10448086, 10448138, 10448176, 10448201, 10448337, 10448455, 10448464, 10448478, 10448540, 10448900, 10448941, 10449150, 10449166, 10449169, 10449236, 10449722, 10450055, 10450202, 10450284, 10451584, 10451878, 10451918, 10452197, 10452301, 10452586, 10452743, 10452895, 10453161, 10453227, 10453261, 10453578, 10453746, 10453951, 10454196, 10454211, 10454539, 10454673, 10455122, 10455150, 10455279, 10455469, 10456285, 10456529, 10457116, 10457644, 10457811, 10458224, 10458485, 10458599, 10458743, 10458846, 10460062, 10460141, 10460732, 10460843 | ||||||
| EA12004 | GENERAL MOTORS LLC | 06/11/2012 | Driver's Master Power Window Switch | |||
| The office of defects investigation (odi) opened preliminary evaluation pe12-003 on february 9, 2012 in response to complaints alleging driver door module melting and/or burning in my 2006-2007 chevrolet trailblazers. in response to odi's information request (ir) letter, general motors (gm) presented 167 reports and 698 warranty claims that related to the alleged problem. odi has received a total of 83 complaints, 66 alleging the door module had melted or burned, and the remaining 17 stating that the window switches acted erratically or were inoperative. twenty-eight of the reports received have led to driver door fires, some of which allege the vehicle was keyed off and unattended. based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the vehicle models and production dates of affected vehicles will be evaluated, particularly other gmt360 vehicles.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10247838, 10260600, 10274337, 10275626, 10284010, 10396958, 10406203, 10409023, 10414691, 10417938, 10423865, 10426281, 10434446, 10445657, 10447754, 10447757, 10447770, 10447788, 10447813, 10447831, 10447865, 10447880, 10447892, 10447938, 10447994, 10447996, 10447997, 10448028, 10448086, 10448138, 10448176, 10448201, 10448337, 10448455, 10448464, 10448478, 10448540, 10448900, 10448941, 10449150, 10449166, 10449169, 10449236, 10449722, 10450055, 10450202, 10450284, 10451584, 10451878, 10451918, 10452197, 10452301, 10452586, 10452743, 10452895, 10453161, 10453227, 10453261, 10453578, 10453746, 10453951, 10454196, 10454211, 10454539, 10454673, 10455122, 10455150, 10455279, 10455469, 10456285, 10456529, 10457116, 10457644, 10457811, 10458224, 10458485, 10458599, 10458743, 10458846, 10460062, 10460141, 10460732, 10460843 | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||
| 05/05/2008 | 22828 | 1 | |
| Had the rear hatch open to load luggage, closed the hatch and the rear hatch window shattered. double checked to make sure nothing came in contact with the glass. insurance claim filed, contacted chevrolet with a service request # 71-626176152. no action by chevrolet. *tr | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 03/03/2007 | 3 | 01/16/2007 | |
| 2007 chevy trailblazer with multiple issues. customer states that her vehicle has brake problems, front end vibration problems, tire wear, and excessive fuel consumption. *kb the brakes made a squealing and dragging noise when coming to a stop. it would take several attempts to close the liftgate, the engine would misfire/stall while in idle, there was a smell of oil burning, the vehicle was slow to gain speed, there was extreme noise coming from all of the doors and windows. the settings for the side mirrors did not keep their memory. the rear hatch would open while driving. the consumer stated there was a vibration coming from the front of the vehicle. | |||
| VISIBILITY - WINDSHIELD | |||
| 09/05/2007 | 17828 | 4 | 12/05/2006 |
| Tl*the contact owns a 2007 chevrolet trailblazer 360. the contact stated that there were many failures with his vehicle and the dealer does not want to make any repairs. the vehicle was purchased with 83 miles. firstly, the bumper is wavy rather than horizontal. he took it to the dealer for repair, however, the new bumper causes the vehicle to veer to the side. secondly, after the tires were rotated, the vehicle began shaking badly. thirdly, the onstar system began making noise and would not deactivate. finally, the rubber seal on the windshield began separating and was replaced. the dealer refuses to take the contact seriously. the engine size was unknown. the current and failure mileages were 17,828. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 02/20/2007 | 200 | 6 | 02/16/2007 |
| I have a 2007 chevrolet trailblazer ls. we bought it with 13 miles on it when the first full tank of gas was gone we only put on 235 miles to the tank. that wasn't even a week. we have had 2 tires replaced because of excess wear with only 6,000 miles on it. now we are working on the 2 other tires getting replaced because of the same thing. the windshield washer fluid would take a long time to come out. we hear a noise coming from the front right tire and at the same time we feel it in the pedals. the seals on the windows are coming off. there is no drivers side cover on the mirror on the sun shade. there is no door ajar ding or light that will come on when you open the door only just for the hatch. i have had my trailblazer in for service 3 times in 1 year for all the same things and everytime they say there is nothing wrong with it except for the tires. with the gas mileage my dealership said i have to wait 10,000 miles before i get a better average on the miles per gallon. well it is actually i am getting less and less miles per gallon than i did a year ago. the trailblazer is very slow at picking up speed. it hesitates at the start of pick up speed like the truck just stalled. i feel it in the pedal. the brakes have problems when it comes to stopping its like the brakes don't want to stop the truck. these problems are making me very upset. i have complained to 2 dealerships and both times they say oh there is nothing wrong with the truck. i need these problems fixed. so i will take any advice you can give on what i can do. *tr | |||