Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| PIP-4583G | 08/01/2011 | 10041504 | Buick/cadillac/chevrolet/gmc: valve, control solenoid will be placed on restriction. *pe | 10/04/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 07/01/2012 | 6000 | ||
| I was trailering a boat on tandem axle trailer within the trailering rating for the traverse, but near the nigh end. it was raining and we hydroplaned but the hydroplaning stopped after a second and we continued. then it happened again and we slowed down and it didn't happen any further. i've trailered with my 2004 silverado many times and don't believe this would have happened with it. this was the first time using the traverse and i thought it was working okay, except for the hydroplaning. i think what may have happened is that the trailer was pushing down on the back of the vehicle lifting up on the front and thus reducing traction with the front wheels. i don't think the tongue weight was too high or excessive. at any rate, i don't know if i was just being unsafe by traveling that speed with the rain, or if the rating for the traverse's trailering tongue weight should be reduced or if someone should have to initial a safety document anytime they put a hitch on their vehicle stating they understand the extra hydroplaning possibilities while trailering or what. but i wanted to report what happened in case it is happening to others as well. i also had trouble pulling my boat out of the water with only 2wd. i had to get an assist from another vehicle. if it was only for the hydroplaning issue, i would trailer with this vehicle again. however, without 4wd to pull the boat out of the water, there is no way i will use it again. (and that also speaks to the traction being less when the tongue has some weight on it.) the dealership should have advised me to get 4wd since they knew i would be trailering a boat. | |||
| 06/15/2011 | |||
| The traverse was parked in the lot of the local grocery store, when started and placed in reverse it backed up just fine, however putting it in drive it broncoed up and would only go 30 miles per hour. this has happened 3 times . now the power steering unit whines, the seats in the back do not recline well and the middle seat belt in the middle seat locks and i am unable to secure my 2 year old in his carseat. i am not pleased at all with the 2011 traverse, i should have stuck to my first thoughts and bought the suburbon that i know. the traverse is the worst vehicle i have ever owned, while it was being repaired at the dealership, they offered me another one to drive....i laughed, i went and rented a yukon. now when i go out of town i rent a vehicle my $40,000.00 traverse sit in the driveway as a lawn ornament. dimmitt chevrolet in clearwater florida got me real good, now they state i am upside down in this vehicle and am not able to trade without a big down payment. funny they sell me a lemon and i can't even make lemonade with it. | |||
| 04/03/2011 | 3795 | ||
| Pullling up to the airport parking as i was getting my ticket to enter the parking lot the gate open and i step on the gas to continue when the truck shifted to the right being in between two barriers the truck did had minor scratches on the right bumper when it shifted to the right i could not go forward or reverse i got off to see what was wrong and i saw something under the right tire i got back in the car but could not move i got off again and took a good look and i saw the tired rod was broken the inside look like an explosion on the inner right side i call onstar and they provided me with a tow truck we took it to the dealer where it was bought on monday my husband call and they said they couldnt cover it cause it was due to a collision we said but we didnt crash or hit anything only when it shifted but had nothing severe on the body they said no contact your insurance we call chevrolet corporation and they said they believe the mechanics and they were not going to fix anything so they made our insurance pay for the damage which we believe its very unfair having a warranty we got the vehicle back and we hear a noise the tires has 2 gashes it took them 2 days to call back and said nothing is wrong with the vehicle and the tire at the moment they check it was not like that but now they notice is damage and they made us call our insurance again because they were not going to pay for anything or fix it. i believe this is the worst service and most of all i could of lost my life due to this incident or lost my baby since i am pregnant. i have pictures to prove where and what happen to it also tow truck man said it was the axle/tire rod when he pick it up. | |||
| 06/01/2011 | 1000 | ||
| This chevy traverse rolls back when stopping at a stop sign on a hill. when you attempt to take off, you really have to rev up the engine or it will roll back. this happens on any incline no matter size. the dealer stated this is how the car is designed. what manufacturer would design something like that? my 16 year old is driving now, and i won't allow her to drive this vehicle because of safety issues. i would like to trade this car in for something safer, but that would not be economically smart since i just purchased it 7 months ago. i also think the headrest need to be redesigned. they protrude toward your head and pushes your head forward. not comfortable at all. i wish i could have test drove this car for week, i would have never purchased it. i do love the style and room in it. that's probably what i was sold on. however, the room in the vehicles means nothing, when i'm afraid to have my children riding with me in this unsafe vehicle. gm needs to do something about it. | |||
| 11/01/2010 | 7500 | ||
| When reversing out of my driveway i cannot put it in drive or stop it. i had to put it in park turn it off and press the emergency brakes in order for it to stop rollling down the hill. this has now occured approximately 4x. last night it happened again but the emergency brake didnt work the engine made a whining/screeching noise and the car slammed into rocks and a fire hydrant. which tore off my back bumper. i had brought this to the attention of the dealership when i brought it in for service and they couldnt find anything wrong with my car. after it happened an additional 3 times they told me to call them the next time it happened and they would come pick it up. since this happened again last night they have yet to pick it up. they were closed and wont be open again until around 8am central time. i am fortunate that this did not happen on a major roadway. | |||