Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/09/2013 | 45000 | ||
| We were moving from south carolina to wisconsin which is a 1,000 mile trip. on the morning of february 9th, 2013 we were about to enter cincinnati on the second leg of our trip when all the sudden the dash displayed a message that said trak sys failed, soon followed by another message indicating the engine power had been reduced. the vehicle went from 60 mph to approximately 20 mph and the engine began to shudder with a feeling of loss of firing cylinders, and loss of vehicle steering control. so we pulled over, read the book, and shut the car off like it said, waited 15 seconds and then turned the car back on. the car was fine and we finished that leg of the trip hoping nothing else would happen. it happened on a very busy stretch of i-75n near covington, ky and it could have caused a crash. my entire family was in the car. so i called and spoke to a gm technician at tire discounters in cincinnati who stated it probably is your throttle body as he had just repaired the same issue on another gm car. being that it was saturday, there was nothing i could do and we had to still travel an additional 300 miles to wisconsin. the car only had 45,000 miles on it the day of incident. the next day february 10 2013 we continued our trip and right in the middle of indiana the same issue happened and again we took the same action. again it could have caused an accident but we were able to pull over. on tuesday february 19, 2013 i took the car in to be looked at by andrew chevrolet in glendale, wi and the diagnosis was the same. the throttle body had gone bad and would need to be repaired for $519.00. the service manager stated that they too had changed them on multiple cars. gm needs to recall the 2011 traverse and repair this part before someone gets in an accident and gets killed. i also noticed this is the second time in 3 months nhtsa has received a complaint about this issue. | |||
| 12/08/2012 | 47450 | ||
| Tl- the contact rented a 2011 chevrolet traverse. the contact stated that while traveling 60 mph, the vehicle lost acceleration power, as well as traction control. the vehicle was able to be driven to the dealer where it was confirmed that the throttle body failed. the contact also stated that the windshield wipers failed due to cold weather temperatures. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 47,450 and the current mileage was 47,950. the vin was available. kmj | |||
| 12/08/2012 | 47450 | ||
| Tl- the contact rented a 2011 chevrolet traverse. the contact stated that while traveling 60 mph, the vehicle lost acceleration power as well as traction control. the vehicle was moved to the shoulder. the vehicle was able to be driven to the dealer where it was confirmed that the throttle body had failed. the contact also stated that the windshield wipers failed due to the cold temperatures. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 47,450 the current mileage was 47,950. the vin was available. mh | |||
| 10/22/2012 | 67000 | 1 | |
| I was driving 65 mph when the accelerator pedal stuck and accelerated to 85 mph. the brakes were disabled for approx 5-7 seconds. after 5-7 seconds passed, the brake system began to work again and i was able to slow down and eventually stop the car. *tr | |||
| 10/22/2012 | 67000 | ||
| I was driving 65 mph when the accelerator pedal stuck and accelerated to 85 mph. the brakes were disabled for approx 5-7 seconds. after 5-7 seconds passed, the brake system began to work again and i was able to slow down and eventually stop the car. | |||
| 08/10/2012 | 6641 | ||
| Tl- the contact owns a 2011 chevrolet traverse. the contact stated that while traveling 45 mph, the vehicle failed to respond to acceleration attempts. the contact depressed the accelerator pedal several times before the vehicle responded accordingly. the vehicle was not taken to a mechanic. the manufacturer was not made aware of the failure. the failure mileage was 6,641 and the current mileage was 6,975. kmj | |||
| 08/10/2012 | 6641 | ||
| Tl- the contact owns a 2011 chevrolet traverse. the contact stated while traveling 45 mph the accelerator pedal failed to respond. the contact attempted to get the vehicle back to normal by depressing the accelerator pedal several times. the vehicle then began to function properly. the vehicle was not taken to a mechanic. the manufacturer was not contacted. the failure mileage was 6,641 and the current mileage was 6,975. mh | |||
| 06/15/2011 | |||
| The traverse was parked in the lot of the local grocery store, when started and placed in reverse it backed up just fine, however putting it in drive it broncoed up and would only go 30 miles per hour. this has happened 3 times . now the power steering unit whines, the seats in the back do not recline well and the middle seat belt in the middle seat locks and i am unable to secure my 2 year old in his carseat. i am not pleased at all with the 2011 traverse, i should have stuck to my first thoughts and bought the suburbon that i know. the traverse is the worst vehicle i have ever owned, while it was being repaired at the dealership, they offered me another one to drive....i laughed, i went and rented a yukon. now when i go out of town i rent a vehicle my $40,000.00 traverse sit in the driveway as a lawn ornament. dimmitt chevrolet in clearwater florida got me real good, now they state i am upside down in this vehicle and am not able to trade without a big down payment. funny they sell me a lemon and i can't even make lemonade with it. | |||
| 12/21/2010 | 7133 | ||
| Tl- the contact owns a 2011 chevrolet traverse. while on an incline with the brake depressed, the vehicle rolled backward. the vehicle was taken to the dealer where it was inspected and the contact was informed that the vehicle was operating as designed. the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 15,000 and the approximate failure mileage was 7,133. kmj | |||
| 12/21/2010 | 7133 | ||
| Tl-the contact owns a 2011 chevrolet traverse. while on an incline with the brake pressed, the contact stated that the vehicle would roll backwards. the vehicle was taken to the dealer where it was inspected and the contact was informed that the vehicle was operating as designed. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 15,000. the approximate failure mileage was 7,133. bw | |||