Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
12V151000GENERAL MOTORS LLCfrom 05/27/2011 to 06/01/2011V (Vehicle)4784604/27/2012MFRGENERAL MOTORS LLC04/09/201204/09/2012
Defect SummaryGeneral motors (gm) is recalling certain model year 2011-2012 chevrolet traverse, buick enclave, and gmc acadia vehicles currently registered in alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, montana, nebraska, new hampshire, new jersey, new york, north dakota, ohio, pennsylvania, rhode island, south dakota, utah, vermont, west virginia, wisconsin, wyoming and the district of columbia. snow or ice buildup on the windshield or on the wiper may restrict the movement of the wiper arm, causing the wiper arm to loosen and cause the wiper to become inoperative.
Consequence SummaryIf this occurs, driver visibility could be reduced, increasing the risk of a crash.
Corrective SummaryGm will notify owners, and dealers will tighten the wiper arm nuts, free of charge. the safety recall began on april 20, 2012.
NotesGm

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
PIT-514202/01/201210043644Buick/chevrolet/gmc: when wipers are in use, wipers fail to return to park position or the wiper arm, on pivot shaft, is slipping and may be out of position. *pe04/17/2012
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
SB-12072-A06/01/201210045040Chevrolet/gmc/buick: see document search button for owner letter. wiper arm nut may loosen and cause wiper arm to become inoperative if build up of snow or ice is on windshield. *pe08/13/2012
PIT-514202/01/201210043644Buick/chevrolet/gmc: when wipers are in use, wipers fail to return to park position or the wiper arm, on pivot shaft, is slipping and may be out of position. *pe04/17/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
04/11/2012
 Tl- the contact owns a 2011 chevrolet traverse. the contact referenced nhtsa campaign id number: 12v151000 (visibility:windshield wiper/washer:linkages) and stated that because he resided in a warmer climate state, the vehicle was not included in the recall. the contact stated that he resided in the mountains in his state and that his vehicle and others in the state needed to be included in the recall. the contact called the manufacturer but the manufacturer offered no assistance. the contact stated that he would have the vehicle repaired according to the recall, at his expense. the contact had not experienced a failure. kmj
04/11/201226000
 Tl- the contact owns a 2011 chevrolet traverse with 26000 miles. the contact found recall 12v151000 visibility:windshield wiper/washer:linkages did not apply to his vehicle due to the fact that he lives in a warm climate state. the contact stated that he lives on the mountains in his state and that his vehicle and others in the state needed to be included in the recall. the contact has contacted the manufacture but they offered no assistance. the contact had not experienced any failures but will have the vehicle repaired. bl
VISIBILITY - REAR WINDOW WIPER/WASHER
06/13/20119500
 My 2011 chevy traverse was parked in the garage for over an hour when my husband walked in the garage and heard a crackling noise. he began walking around trying to find the noise and saw the back window of the traverse slowing cracking. when he first observed - there was no holes - only cracking. the cracking continued continued for unknown length of time. two holes in the center formed as glass fell out. by the next morning, one large hole in the center had formed. the glass appears to bulge out from the inside of the car. the edges of the glass all around the perimeter of the window are gone. temp outside was around 72 degrees. nothing unusual about weather or temp on this day.
VISIBILITY/WIPER
12/08/201247450
 Tl- the contact rented a 2011 chevrolet traverse. the contact stated that while traveling 60 mph, the vehicle lost acceleration power, as well as traction control. the vehicle was able to be driven to the dealer where it was confirmed that the throttle body failed. the contact also stated that the windshield wipers failed due to cold weather temperatures. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 47,450 and the current mileage was 47,950. the vin was available. kmj
12/08/201247450
 Tl- the contact rented a 2011 chevrolet traverse. the contact stated that while traveling 60 mph, the vehicle lost acceleration power as well as traction control. the vehicle was moved to the shoulder. the vehicle was able to be driven to the dealer where it was confirmed that the throttle body had failed. the contact also stated that the windshield wipers failed due to the cold temperatures. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 47,450 the current mileage was 47,950. the vin was available. mh