Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
10V240000GENERAL MOTORS CORP. V (Vehicle)136507006/11/2010MFRGENERAL MOTORS CORP.06/04/201006/04/2010
Defect SummaryGm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber.
Consequence SummaryIt is possible for the heated washer module to ignite and a fire may occur.
Corrective SummaryDealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
PIT-493209/01/200910032456Saturn/gmc/chevrolet/buick: abs lights on with dtc c0045 and/or c0050 or various electrical or communication concerns. the abs, traction control and/or stabilitrak lights coming on and dtc c0045 and/or c0050. no communications with the l03/26/2010
SB-08-09-41-007A04/01/200910030788Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger12/02/2009
PIT-4665A11/01/200810028264General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe03/19/2009
ELECTRICAL SYSTEM - IGNITION
PIP503807/01/201210045342General motors: ses light engine misfire and/or shudder- inspect ignition coils. this may be the result of a heat stressed/damaged ignition coil. *js08/28/2012
ELECTRICAL SYSTEM - SOFTWARE
PB-1028702/01/201110038598Gm service campaign: see document search button for owner letter. in certain driving conditions or if it's been a while between oil changes, the timing chain could wear prematurely and cause the engine light to turn on. *rm06/22/2011
PB-1028702/01/201110038598Ready06/22/2011
SB-08-09-41-007A04/01/200910030788Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger12/02/2009
PIT-4665A11/01/200810028264General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe03/19/2009
ELECTRICAL SYSTEM - STARTER ASSEMBLY
PI-0097A06/01/2010PI-0097B10036514Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe up03/25/2011
PI-0097A07/01/2010PI-0097C10036514Gmc/saturn/buick/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe u03/25/2011
PI-0097A06/01/201010036514Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort.03/25/2011
ELECTRICAL SYSTEM - WIRING
PIP-492407/01/201110041933Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe11/16/2011
PI-0269A05/01/201110038684Ready06/27/2011
PI-0269A05/01/201110038684Gm: check engine light is on with a stored trouble code. *rm06/27/2011
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
PIT-493209/01/200910032456Saturn/gmc/chevrolet/buick: abs lights on with dtc c0045 and/or c0050 or various electrical or communication concerns. the abs, traction control and/or stabilitrak lights coming on and dtc c0045 and/or c0050. no communications with the l03/26/2010
TSB-08259A11/01/200810028179Gmc: onstar system inoperative; replace onstar module. some vehicles may have an onstar module with a component that was not manufactured to gm's specification. can result in an open circuit and an inability to call or receive calls from on03/12/2009
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
PIP-492407/01/201110041933Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe11/16/2011

Consumer Complaints

Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/28/201268000
 Tl* the contact owns a 2009 chevrolet traverse. the contact was driving 70 mph when the no passenger light illuminated, despite the front passenger seat being occupied. the vehicle was taken to the dealer. the dealer stated that the sensor failed. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 68,000 and the current mileage was 74,000.
01/28/201268000
 Tl-the contact owns a 2009 chevrolet traverse. the contact was driving 70 mph when the no passenger light illuminated, despite the front passenger seat being occupied. the vehicle was taken to the dealer. the dealer stated that the sensor failed. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 68,000 and the current mileage was 74,000. sm.
01/28/201268000
 Tl- the contact owns a 2009 chevrolet traverse. the contact was traveling 70 mph when the no passenger light illuminated despite the front passenger seat being occupied.the vehicle was taken to the dealer. the dealer confirmed the sensor failed. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 68,000 and the current mileage was 74,000. rds
04/14/201128000
 My daughter had to be rushed to hospital in an ambulance. my other daughter and myself got in our 2009 chevrolet traverse and went to follow it. i turned on the car and had both low beam headlights fail. so there we were following the ambulance holding the highbeam switch on so that we could follow it and blinding everyone in our path. i brought it in to barton birks chevrolet in newburgh ny and they said both bulbs burned out at the exact same time. strange and did not think anything about it until i read about the recall on gmc acadia's and saturn outlooks. as both of these share many of the same parts as my traverse i thought you might want to look into this as well. thank you.
05/31/201272622
 Tl* the contact owns a 2009 chevrolet traverse. the contact stated the gauge on the instrument panel failed to display the correct amount of fuel. the temperature gauge also displayed that the vehicle overheated; however, it was not running hot. the contact took the vehicle to the dealer who stated the instrument cluster needed to be reprogrammed. the failure and current mileage was 72,622.
05/31/201272622
 Tl- the contact owns a 2009 chevrolet traverse. the contact stated the gauge on the instrument panel failed to display the correct amount of fuel. the temperature gauge also displayed that the vehicle overheated; however, it was not running hot. the contact took the vehicle to the dealer who stated the instrument cluster needed to be reprogrammed. the failure and current mileage was 72,622. rvk
05/31/201272622
 Tl- the contact owns a 2009 chevrolet traverse. the contact stated the gauges on the instrument panel do not work correctly. the fuel gauge does not read properly, the temperature gauge reads hot when the vehicle is not hot. the contact took the vehicle to the dealer and was told the instrumentation cluster needed to be reprogrammed. the failure mileage and current mileages were 72,622.rl
10/15/201129800
 Tl- the contact owns a 2009 chevrolet traverse. the contact stated that the heat adjuster knobs in the rear of the vehicle became extremely hot to the touch. the heater was not activated when the contact noticed the failure. when the heat was activated, the knobs would become scorching hot. a rear passenger touched the knob and sustained burns to her hand. the vehicle was taken to the dealer where they advised the contact that the vehicle was designed for the knobs to become hot because there were bulbs inside the knobs. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 29,800. kmj
10/15/201129800
 Tl-the contact owns a 2009 chevrolet traverse. the contact stated that heat adjuster knobs in the rear of the vehicle are extremelyu hot to touch when not activated and even hotter when on. the rear passenger had touched the knob and had burned her hand. the vehicle was taken to the dealer and tehy advised her that the vehicle was designed that way due to it having bulbs in them. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 29,800. tb
09/23/201138566
 As i was driving going approximately 55 mph the park assist message appeared on the dashboard and then the car suddenly lost power. the gauges went to 0 and the radio and air conditioning went off. it then suddenly popped back on and 4 different warning lights came on on the dash (check engine, tire pressure, a decal with a lock and the passenger air bag light) and then off again. i pulled over and turned the engine off. when i attempted to start the car again it would not turn over. i attempted 2 times and on the 3rd time the engine turned over and the warning lights were off. the following codes came up when a computer diagnostic tool was plugged in approximately 30 minutes after the issue occurred. b2aaa, b2a00, p0008, po202 and u25e5.
04/19/2010105/25/2009
 Consumers 2009 chevy traverse dash lights dim periodically. consumer is concerned that this can be an electrical problem and vehicle can catch fire. *ts

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