Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 070232003 | 05/01/2007 | 070232003A | 10021821 | Power steering clunk, knock noise. *kb | 06/21/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/05/2007 | 58000 | ||
| Tl*the contact owns a 2005 chevrolet uplander. the contact stated the driver and passenger side sliding doors continue opening when the vehicle was shut off. she also experienced vibration in the steering wheel. the dealer is currently repairing the vehicle. the manufacturer was unable to offer any assistance. the failure has occurred intermittently. the vin was unavailable. the failure mileage was 58,000. | |||
| 03/03/2006 | 1 | ||
| Noise front end while driving repair 3 times same problems today. there is a vibration when slowing down today same problems.never repair.noise front end when taking off can feel and hear a clunk. clanging sound when shifting into drive or reverse.starter sticking reprogramming same problem. steering shaft is a problem change 3 times same problems.(repair the parts on did you change it completely ? ).never recall failure. today same problems poor service only promise. *tr | |||
| 04/10/2005 | 20000 | ||
| I purchased a 2005 uplander from a gm dealer in july 2005. i now have 32,167. i took my vehicle in for its normal oil change at 22,000 when the service department said i needed front and brakes and rotors. we replaced the brakes and rotors and my rotors need to replaced again. i also noticed a noise coming from the left front tire i was told that they did not hear the noise and everything was fine. i have taken the van in for dimming on the lights and the vehicle feeling like it is going to stall too many times to count and every time they tell me it is just the way gm vehicles run. i also have a problem with the starter i will crank it and nothing this happens at lease once a day and i have to retry at least two times before the van will start.the steering has been a big issue we have been having problems with the tightness and when i am driving i can feel the back end swaying. the vehicle is unsafe to be driving and with two small children it is extremely scary. after reading all the complaints how is this vehicle still on the road. the issues people are having are extremely dangerous. the dealership i go to has never tried to fix or replace any of the issues with my van. they also tell me its normal and they cannot find anything wrong. i am looking to replace the tires they are bald which is causing the van to hydroplane everytime it rains. the sticker on the inside panel is different from the tires. the tire goodyear intergrity p225/60r17 states 44 psi with a max load of 1653 lbs. the inside sticker states 35 psi and max load of 1330 lbs. the tire size is extremely hard to find. i have also noticed when we close the sliding doors they do not shut, the latch doesnt catch the door until you slam extremely hard. then my daughter will try to get out of the vehicle and the child lock will be on when we didn't slide it on. can someone please do something to stop this | |||
| 01/07/2007 | 19600 | 2 | 11/13/2005 |
| Steering somtimes very very hard to turn. power steering also makes noise. my wife was driving and she told me she could hardly even turn the steering wheel. she said she was scared that it might happen again. *jb | |||
| 07/05/2005 | 33 | 9999 | |
| Vehicle drives satisfactory within city limits. highway driving appears to be highly unstable. vehicle has excessive swaying and poor handling. incident is not isolated, it continues to be a problem with each circumstance. i do not feel that my passengers nor myself are safe while driving on the highway with this vehicle. problem was reported to the dealership and gm immediately but issue was dismissed. this vehicle is a 7 passenger minivan. this is not a truck. | |||
| STEERING - COLUMN | |||
| 07/06/2006 | 24000 | 6 | |
| Tl* - the contact called regarding the 2005 chevrolet uplander. the contact stated that the power sliding door opened and closed unexpectedly. the contact took the vehicle in to the dealer five times. the deale advised the contact that either they could not duplicate the failure or that they had repaired it. on one occasion, the dealer reinstalled a loose lock rod. on another occasion, the dealer reprogrammed the sliding door module. the failure mileage was 24,000. when the door malfunctioned the warning indicator was a bell alerting her the door opened, there were no other warning indicators. the front two tires were replaced at 14,000 miles due to excessive wear. the back two tires were replaced at 24,000 due to excessive wear. the contact stated at 37,000 miles, the vehicle needed four new tires due to wear. the dealer said the cause was due to the tires not having been aligned when the tires were replaced. the contact stated that the brakes have had to be resurfaced twice. she heard a knocking noise in the front end of the vehicle. the contact took the vehicle to dealer four times. the dealer replaced two steering gears in the steering column. the dealer replaced struts and the stabilizer bar, however the knocking noise continued. the contact had the repair. invoices. the current mileage was 37000.*ak | |||