Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 0508110002 | 05/01/2007 | 0508110002A | 10015041 | Broken overhead storage compartment latch(es) (replace latch(es). *tt updated 07-23-07. *kb | 05/16/2005 |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PIT-4855 | 05/01/2009 | 10030246 | Buick/chevrolet/pontiac/saturn: power sliding door does not power or manual unlock. diagnostics may reveal that sliding lock button on inside door panel will not move from locked to unlocked position. *pe | 09/02/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||
| EA07019 | GENERAL MOTORS CORP. | 12/11/2007 | 02/23/2009 | POWER SLIDING DOOR | ||
| Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle is out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while driving.the condition of the psd reversing direction during the closing sequence is consistent with an obstruction of the door, or with improper alignment of the door, and this is addressed in gm technical service bulletin # 07-08-64-007 and bulletins # 07-08-64-007a through d.odi's evaluation of the psd system notes numerous safeguards to preclude both unintentional and intentional power opening of the psd while the vehicle is in motion.a safety-defect trend has not been identified at this time.accordingly, this investigation is closed.[see document file for additional information regarding this resume.] | ||||||
| PE07044 | GENERAL MOTORS CORP. | 08/16/2007 | 12/11/2007 | POWER SLIDING DOOR OPENING | ||
| Odi has received reports that the power sliding doors opened without command while the vehicle was in motion on model year 2005 and 2006 general motors minivans (chevrolet uplander/venture, pontiac montana sv6/montana, buick terraza, and saturn relay).some reports indicate that the door may not have been closed and latched before driving away causing the door to reverse (open) at low vehicle speeds.however, other reports indicate that the door was initially shut then opened after driving for several minutes and/or miles at vehicle speeds between 20 and 70 mph.odi has upgraded this preliminary evaluation to an engineering analysis (ea07-019) to further assess this issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 01/08/2011 | 59000 | ||
| Electronic failures: electric door opener on passenger side needed replacement harness due to lack of proper pening and failure to close; occurred jan 2012 in 2006 chevy uplander;. similar problem on passenger side 2 weeks later and door opened while backing up.. alternator failure needed replacement july 2011; failure of gas gage to function after fill up on 6 occasions. self corrected each time after10 to 20 miles of driving. | |||
| 06/30/2011 | 68000 | ||
| Auto sliding door on my 2006 chevy uplander will open when driving while my kids are sitting by the door on the highway, will not close, open when car is off when ever parked. | |||
| 02/12/2011 | 38400 | ||
| The motor to the rear latch on the driver side sliding door does not appear strong enough to pull in, bolt shut and lock the hasp over the rear staple. door requires an external hip check or strong push on the rear of the door to hear a click that confirms that the door is locked shut. without this action, the door may repeatedly reopen, up to 20-30 attempts, each time emitting an alarm that makes the vehicle unable to drive. this issue was first raised to the dealer within the first year of purchase, has been repeatedly raised to the dealer, up to a half dozen times over the course of the last two years, and was raised to the manufacturer within the past year. each submission results in the dealer not being able to reproduce the phenomena or fix the problem. the door safety alarm is imperfect as there have been many times the door closes, the alarm is not activated, but the rear of the door appears closed. later however, after some driving, the rear of the door appears slightly ajar, possibly due to the normal jostling experienced during driving. the unsecured door is often first detected when the driver hears street traffic while driving. this sound is similar to the sound coming from a slightly open window. if not noticed during driving, the slight opening of the rear portion of the sliding door is also visually noticeable by looking at the door from the rear of the van. | |||
| 12/22/2008 | 60000 | ||
| Tl-the contact owns a 2006 chevrolet uplander. whenever the vehicle was parked going down hill it will show no fuel and the vehicle will not start. the brakes are worn down fast and causes the abs light to constantly illuminate. both left and right sliding doors doesn't open or close normally. the headlights goes in and out intermittently when driving at night. there are no warning lights illuminating showing the failure on these parts. the vehicle was taken to the dealer on more than one occassion and they cannot repair the failure. the manufacturer was contacted and offered no assistance. the failure mileage was 60,000.-mw | |||
| 06/12/2010 | 55000 | ||
| Our 2006 chevy uplander's side automatic doors open on their own as you are driving down the road. in addition, the doors will not close all of the way. we have taken the vehicle to a chev. dealer around 10 times to correct the problem and the correction will last for a few days only. not sure what they have done to try and correct the problem but it has not worked yet. i have four young children that ride in the vehicle and i am very concerened with this problem. not a lot of fun to be traveling down the road at 70 mph and have the alarms start going off while the door is opening up. we have been having this problem for the last year. | |||
| 06/01/2009 | 40000 | 1 | |
| Purchased a 2006 chevrolet uplander lt in august 2006. currently have 45,000 miles and is out of warranty. since it was purchased, we have had two recurring problems. 1)interior and exterior lights flicker at night to the degree that it is a driving distraction and appear to represent the driver flashing their lights. this was taken to the dealer multiple times, and only once under warranty was a part replaced which did not resolve the problem. now dealer continues to state that they cannot replicate the problem. 2)automatic sliding doors will not open or stay closed. this is a safety hazard as they also will no longer close completely. we have taken to the dealer numerous times and it is apparent that they no longer know what to do. we have replaced several parts trying to resolve the problem. their last resolution was to turn off the automatic door feature. the problems are identical on both doors. several times we have been away from home and doors would not close and we could not manually close them. we asked dealer to contact gm for assistance with this issue and they advised that there is nothing they can do. *tr | |||
| 07/25/2009 | 68000 | 1 | |
| I have a 2006 chevy uplander, almost from the beginning i have had problems with the automatic doors. i took it back to the dealership i purchased it a couple of times and they would do all they could by cleaning the track and lubricating - then cleaning the sensors. this was always a temporary fix. the doors would close the majority of the way then open back and begin beeping. i tried turning the automatic doors off - still happened. then i started noticing on my passenger side that when the door closed the motor would run and you could hear the cable grinding. and about two weeks ago, don't know it the cable got off track, but when i opened the door it would open all the way and the cable would just hang out. well, today my 2006 uplander caught on fire while i was at my grandmother's house, the fire department came and after their investigation led to believe the fire started in the passenger side in the area where the motor to my door was. actually it was very clear that is where it happened, that was the area of the car most damaged. *tr | |||
| 09/26/2008 | 30000 | 1 | |
| I purchased a 2006 chevy uplander in 12/06 with 20,543 miles on it. i began having problems with the steering about 3,000 miles after purchasing it. it was difficult to steer to the left and there was a grinding noise as i turned. the dealership replaced the steering column. i am having problems again with the steering, and it shakes and makes noise when i pull into parking lots. at about 30,000 miles, the rear sliding doors began to open on their own. when i put the van into reverse and begin to back out of the driveway, the doors sometimes will open. parked in the driveway and parking lots with no one in the vehicle, the driver's rear door has opened. after i close the doors, they will immediately open, although no buttons have been pushed. now, at 43,000 miles, the driver's rear sliding door will not close. i pushed the button inside the door as i always have to close it, as well as the overhead button, and the door would not close. each time i pushed the button, the already open door pulled back as if still trying to open the door. when i tried to manually pull the door closed, it would not close. after 5 minutes of work, i finally got the door closed. the next day, 9/27/08, i experienced the same thing, and on this day as well, a chiming sound rang the entire trip. there is one sound for driving and a different sound for waiting at red lights. the loud ringing never stopped. when i called the dealership, they told me i was no longer under warranty, and will have to pay to have it fixed. i also discovered at 35,000 miles that my tires have worn unevenly on the outside edges of all 4 tires and need to be replaced. also, the sway bar is in need of repair. i have children ages 2 and 4. i am concerned for their safety. *tr | |||
| 07/05/2007 | 33065 | 1 | |
| I am still having problems with the steering shaft, power steering rack and the automatic sliding doors. the steering is stiff and there is a rubbing noise in the steering column. this has been attempted to be fixed 4 times now. the steering rack had been replaced twice, the power steering gear, the front sway bar links, and the i-shaft have been replaced. the problem still exists. the automatic sliding doors will not close properly and seem to reopen when closing. this had been attempted to be fixed 5 times. the psd assembly and rear guild roller, door position, relearn, lube and adjust was performed, new contact plates were installed. the problem still exists. *tr | |||
| 05/01/2006 | 6000 | ||
| Tl*the contact owns a 2006 chevrolet uplander. the rear driver side sliding door opened by itself while driving 25 mph. the contact had to manually pull the door shut. on a different occasion, while the vehicle was parked and the key was removed from the ignition, the rear driver's side sliding door would open and close by itself. a few times, even when the door was closed, the vehicle would chime, which indicated that the door was open. the vehicle has been to the dealer 4 or 5 times, but they could not duplicate the failure or replace the defect. the contact travels with a toddler in the backseat and is concerned of the safety risk involved if the failures are not repaired. the failure mileage was 6,000 and current mileage was 50,000. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 11/29/2006 | 14873 | ||
| Tl* the contact owns a 2006 chevrolet uplander. while driving approximately 5 mph on normal road conditions, the anti-lock braking system began to fully engage for a brief moment unexpectedly. the contact stated that the traction control, abs and vehicle stability control warning indicators would illuminate intermittently. in addition, the driver and passenger automatic sliding door would not operate properly. the vehicle was taken to an authorized dealer numerous times for the failures where the sliding doors, steering shaft, yaw sensor, sir module and hub bearings were replaced yet all except the sliding door failure recurred. most recently, the contact stated that when driving the automatic sliding door chime would activate continuously. the vehicle was not further repaired. the failure mileage was 14,873. | |||
| 11/25/2007 | 30037 | 3 | 07/01/2006 |
| Tl*the contact owns a 2006 chevrolet uplander. while driving between 30-40 mph, the rear sliding doors opened automatically. the contact pulled off the road and on star connected her to a dealer. the dealer instructed her to bring in the vehicle for service immediately. once at the dealer, they could not identify any failures with the vehicle. the failure has occurred on three separate occasions (november of 2007, december of 2007, and on april 28, 2008). the dealer was notified after each failure. the manufacturer was also notified and took a complaint from the contact. the failure mileage was 30,037. updated 07/15/08. *lj the interior lights would flickered while driving. however, it was only noticeable at night. the abs and traction control lights illuminated/ updated 07/15/08 | |||
| 03/01/2007 | 18000 | 4 | 09/05/2006 |
| Tl*the contact owns a 2006 chevy uplander. the driver and passenger sliding doors are malfunctioning and the latches are not connecting when the button to lock the vehicle is engaged. the mechanic stated that the vehicle's latches are faulty and that it's unsafe to drive because the doors could open while driving. while driving 25mph and approaching a stop sign, the steering wheel began shaking. the contact is aware of the safety risk involved while her children are seated in the vehicle. the failure mileage was 18,000 and the current mileage was 19,000. updtaed 09/18/07. *jb | |||
| 05/01/2006 | 250 | 1 | 05/01/2006 |
| Tl*the contact owns a 2006 chevrolet uplander. the contact stated that the power sliding doors were malfunctioning. he stated that one out of every ten times, the doors attempt to close, catch on to the latch mechanism, and then pop back open. he also stated that sometimes the doors will close but, after a few minutes, they would open again. nhtsa defect investigation number pe07044 applies to this vehicle's year, make, and model. the manufacturer is not willing to correct the failure. the failure mileage was 250 and current mileage was 20,000. | |||
| 06/01/2006 | 9285 | 200 | 11/15/2005 |
| The driver's side automatic sliding passenger door on our 2006 chevrolet uplander opens automatically on a daily basis. this event occurs multiple times a day. the door is cued to close and then will re-open without being cued, sometimes several times in a row before finally closing and latching. this event has occurred while the vehicle was in gear (reverse). the vehicle has been to the dealership for repair of this problem a minimum of five (5) times and to date, the issue has not been resolved. the dealership has run diagnostic testing on the vehicle's computer to see if any repair codes came up, referenced bulletins from gm, all to no avail. at this point in time, gm has informed us that they do not know how to repair the vehicle. | |||
| 04/13/2006 | 395 | 1 | 04/01/2006 |
| Tl*-the contact stated that he purchased the 2006 chevrolet uplander truck on 04/2006. he would lose control of the steering. he stated that the vehicle started zig zagging across the road. the contact stated that he took the vehicle to the dealership, and they rotated the tires, and replaced the console assembly. the contact stated that continental tire with size p225/60r17, with dot# ac794blt5005 was taken to sears ,and they informed him that the tread on the tires was deteriorating and splitting. the dealership did replace the first tire, but not the other tires, which were having the same problem. the vehicle started making a grinding noise and when turning the steering wheel there would be a loud noise, the contact took the vehicle once again to the dealership and they replaced the steering shaft. the contact stated that they realigned the hood and the hood latch assembly. he also had problems with the power doors. the failure mileage was 395 miles, and the current mileage was 13700. *ak several days ago an article stated that there were defective tires and the tire tread may cause deadly accidents. there have been problems with the vehicle since he purchased it april 1, 2006. he has an extended warranty, continental advised him to take the tires to their independent tire dealers; however, the dealer will not replace the remaining defective tires. the tie rod was replaced on december 19, 2007, the driving shaft was replaced on two occasions and the inner tie rod boot was also replaced on october 9, 2006. the bearing and the hub assembly was also replaced on june 21, 2007. the front passenger tire currently has a blister on it. he has also notified general motors and they have not offered him any assistance. the current mileage was 30,000. | |||
| 03/04/2005 | 20 | 1000 | 03/04/2005 |
| Dt*: the contact stated the vehicle doors unlocked while driving various speeds. the vehicle was taken to the service dealer, who was not able to duplicate the problem. | |||