Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 070232003 | 05/01/2007 | 070232003A | 10021821 | Power steering clunk, knock noise. *kb | 06/21/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/27/2012 | 93000 | 1 | |
| This last october 2012, i had an opportunity to drive my wife's vehicle and noticed a floating sensation in the steering when driving straight making it somewhat difficult to maintain lane position due to over steering back and forth when trying to compensate for float. i then noticed a clunking sound when turning the steering wheel to the left or right when stopped and at slower speeds. i took the car to my mechanic he said that it seemed to be the steering intermediate shaft. i then brought the vehicle to the chevrolet dealer we bought it from to have them inspect it. they confirmed it was the shaft. i was told that the part was around $350. i then contacted gm headquarters questioning the safety of this problem and was told that this is a normal wear and tear item and they would not be able to provide any assistance with the repair. this is the first vehicle of owning many various manufacturers has ever had this issue. are intermediate steering shafts normal wear and tear parts? does this part need to fail and cause a fatal accident before a recall is necessary??? recently toyota recalled millions of their vehicles with similar problems. *tr | |||
| 10/27/2012 | 93000 | ||
| This last october 2012, i had an opportunity to drive my wife's vehicle and noticed a floating sensation in the steering when driving straight making it somewhat difficult to maintain lane position due to over steering back and forth when trying to compensate for float. i then noticed a clunking sound when turning the steering wheel to the left or right when stopped and at slower speeds. i took the car to my mechanic he said that it seemed to be the steering intermediate shaft. i then brought the vehicle to the chevrolet dealer we bought it from to have them inspect it. they confirmed it was the shaft. i was told that the part was around $350. i then contacted gm headquarters questioning the safety of this problem and was told that this is a normal wear and tear item and they would not be able to provide any assistance with the repair. this is the first vehicle of owning many various manufacturers has ever had this issue. are intermediate steering shafts normal wear and tear parts? does this part need to fail and cause a fatal accident before a recall is necessary??? recently toyota recalled millions of their vehicles with similar problems. | |||
| 07/16/2009 | 35000 | ||
| Tl* the contact owns a 2007 chevrolet uplander. the contact stated that while driving, he felt a buckle in the steering wheel while turning. the contact stated that he would hear a noise coming through the steering column. the vehicle was taken to the dealer for inspection where they stated that the steering box was not greased properly when it was manufacturer. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 35,000. the vin was unavailable. | |||
| 07/16/2009 | 35000 | ||
| Tl- the contact owns a 2007 chevrolet uplander. the contact stated that while driving, he felt a buckle in the steering wheel while turning. the contact stated that he would hear a noise coming through the steering column. the vehicle was taken to the dealer for inspection where they stated that the steering box was not greased properly when it was manufacturer. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 35,000. the vin was unavailable. kmj | |||
| 07/16/2009 | 35000 | ||
| Tl- the contact owns a 2007 chevrolet uplander. the contact stated that while driving the vehicle, he felt a buckle in the steering wheel while turning. the contact stated that he would hear a noise coming through the steering column. the vehicle was taken to the dealer for inspection and they stated that the steering box was not greased properly when it was manufacturer. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 35,000. the vin was unavailable. ap | |||
| 07/05/2008 | |||
| There has been several times i will be driving and with no warning the steering locks up and it makes a noise like the traction control does when it comes on and its like i am slamming on the breaks but i am not. i took it to a certified chevy technician three times now and i am taking it back tomorrow for a fourth time. i have two children and it is very dangerous i feel it should be investigated and recalled before some one gets hurt or worse dies. i also replaced the sensor. that did not do a thing other than cost me a lot of money | |||
| 11/21/2008 | 11660 | ||
| Tl*the contact owns a 2007 chevrolet uplander. while driving approximately 50 miles per hour, the contact stated that the steering wheel began to shake. the contact stated that the front brakes also failed. the vehicle was repaired. the incident occurred again while driving approximately 50 miles per hour. the contact had the vehicle repaired a second time. the rotors were replaced and he was advised by the dealer that the pulsation in the rotors caused the failure to occur. the vin was not available. the contact also opened a small claims against the dealer. the failure mileages were 11,660 ( incident) and 18,853 ( incident). the current mileage was 19,000. | |||
| 06/23/2009 | 20000 | 1 | 03/30/2007 |
| Tl*the contact owns a 2007 chevrolet uplander. while the contact was backing out of his driveway at an unknown speed, he heard a clicking sound coming from the steering wheel. the vehicle was taken to the dealer and they stated that the steering shaft needed to be replaced. the current and failure mileages were 20,000. updated 07/14/09 *bf updated 07/16/09.*jb | |||