Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| PIT-4855 | 05/01/2009 | 10030246 | Buick/chevrolet/pontiac/saturn: power sliding door does not power or manual unlock. diagnostics may reveal that sliding lock button on inside door panel will not move from locked to unlocked position. *pe | 09/02/2009 | |
| PIT-4663 | 06/01/2008 | 10026699 | Gmc: power sliding door only opens from inside/outside door handle(s). neither right/left sliding door will not open from the over head console switch, b-pillar switch, or rke key fob. *pe | 12/03/2008 | |
| PIC4845 | 06/01/2008 | 10025142 | Part restriction - power sliding door actuator control module assembly. *nj | 07/14/2008 | |
| 4690 | 12/01/2007 | 10023728 | Rattle from right side power sliding door. *nj | 01/29/2008 | |
| 07-08-64-008 | 03/01/2008 | 070864008A | 10022268 | Ei07084 - power sliding door increased effort while opening. *kb updated 5/15/08. *nj | 07/24/2007 |
| 07-08-64-007 | 07/01/2005 | 070864007D | 10021456 | General power sliding door diagnosis/repair procedures. *kb updated 2/25/08. *nj updated 7/15/08. *nj updated 8/14/08. *pe updated 9/23/08. *pe | 04/27/2007 |
| 3798 | 3798A | 10021078 | Various power sliding door issues. *kb | 03/01/2007 | |
| 3532 | 05/01/2009 | PIT-3532B | 10016718 | Service vme - power sliding door adjustment procedure. *tt updated. *kb updated 11/23/09. *pe | 09/28/2005 |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| PIT-4663 | 06/01/2008 | 10026699 | Gmc: power sliding door only opens from inside/outside door handle(s). neither right/left sliding door will not open from the over head console switch, b-pillar switch, or rke key fob. *pe | 12/03/2008 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | ||||||
| EA07019 | GENERAL MOTORS CORP. | 12/11/2007 | 02/23/2009 | POWER SLIDING DOOR | ||
| Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle is out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while driving.the condition of the psd reversing direction during the closing sequence is consistent with an obstruction of the door, or with improper alignment of the door, and this is addressed in gm technical service bulletin # 07-08-64-007 and bulletins # 07-08-64-007a through d.odi's evaluation of the psd system notes numerous safeguards to preclude both unintentional and intentional power opening of the psd while the vehicle is in motion.a safety-defect trend has not been identified at this time.accordingly, this investigation is closed.[see document file for additional information regarding this resume.] | ||||||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | ||||||
| EA07019 | GENERAL MOTORS CORP. | 12/11/2007 | 02/23/2009 | POWER SLIDING DOOR | ||
| Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle is out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while driving.the condition of the psd reversing direction during the closing sequence is consistent with an obstruction of the door, or with improper alignment of the door, and this is addressed in gm technical service bulletin # 07-08-64-007 and bulletins # 07-08-64-007a through d.odi's evaluation of the psd system notes numerous safeguards to preclude both unintentional and intentional power opening of the psd while the vehicle is in motion.a safety-defect trend has not been identified at this time.accordingly, this investigation is closed.[see document file for additional information regarding this resume.] | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/01/2008 | 29000 | ||
| Tl*the contact owns a 2007 chevrolet uplander. while driving approximately 70 mph, the passenger fell out of the vehicle from the rear driver's side door. the passenger sustained scratches. both of the rear power door locks are defective and cannot be locked manually. the vehicle was taken to the dealer and they stated that they could not repair the defect. the manufacturer took a report, but would still not assist. the failure mileage was 29,000 and current mileage was 30,500. | |||
| 11/24/2007 | 6153 | 1 | |
| Passenger sliding door stuck in open position and we couldn't close it with buttons or manually. tech told us to remove fuse(s); we did and pulled door shut. dealer service dept. reported door jam switch shorted, caused actuator to stretch and twisted cable;replaced power door jam switch & actuator.12/19: wind and rattle noise; service said door was out of adjustment; readjusted.03/08: door opened on own; detent switch was shorted and door out of adjustment again. service replaced lock/latch assembly and readjusted door.5/29/08:door starts to close then pops back open; service readjusted slider because latch was binding on striker.6/24/08:door stopped before fully closing; used inside button to reopen then closed again. dealer requested we bring in vehicle to check if computer module was up to date. they claimed to have updated. 07/08: door stuck open on trip from nc. repeated removing fuses. we have started lemon law process by filing with bbb auto line. *tr | |||
| STRUCTURE - BODY | |||
| 05/09/2012 | 104000 | ||
| Tl- the contact owns a 2007 chevrolet uplander. while parked, the contact opened the rear passenger side door and noticed that the bottom hinge was fractured. the door was attached to the vehicle by only the top hinge. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 104,000. kmj | |||
| 05/09/2012 | 104000 | ||
| Tl- the contact owns a 2007 chevrolet uplander. while parked the contact opened the rear passenger side door and noticed the bottom hinge had fractured. the door was attach to the vehicle with only the top hinge. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 104,000. da | |||
| 07/01/2011 | 130000 | ||
| Tl-the contact owns a 2007 chevrolet uplander. the contact stated that the vehicle started to make a clunking sound and the vehicle rear would sway back and forth while driving. the vehicle was taken to a local shop, who diagnosed that the rear control arm was defective and affected the frame. as a result, it needed to be welded back on. the failure continued. the manufacturer was not made aware of the failure. the vehicle was not repaired a second time. the failure mileage was 130,000 and the current mileage was 140,000. sm. | |||
| 07/01/2011 | 130000 | ||
| Tl -the contact owns a 2007 chevrolet uplander. the contact stated that the vehicle started to make a clunking sound and the vehicle rear would sway back and forth while driving. the vehicle was taken to a local shop who diagnosed that the rear control arm was defective and it affected the frame as a result it needed to be welded back on. the remedy failed to stop the clunking sound. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 130,000 and the current mileage was 140,000. pm | |||
| 11/10/2009 | 1 | ||
| I recently had my 2007 chevrolet uplander,in for service/repair to the right side psd(power sliding door) on my van. the technician only cleaned the contacts and said that there was nothing wrong with it. the door still is not opening/closing correctly,the motor is still making a grinding sound & does not stop,the control switches do not work part of the time to open/shut door,the door sticksin open/close position,and occasionally the door will open while the vehicle is in motion. i have had this problem ever since i purchased this van in 2007. but,no one seems to find anything wrong with it or even cares to look any further than the door's contacts.this is a very serious concern, as i have a four year old daughter in a carseat next to this door! is there anyway of getting this problem fixed/solved? i have already contacted & reported this issue to general motors/chevrolet, and have not had any satisfactory help regarding this. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 12/01/2010 | 96000 | ||
| Tl* the contact owns a 2007 chevrolet uplander. the contact stated that the rear driver and passenger side sliding doors would open independently. the contact stated that the failure also occurred while driving at approximately 65 mph as the rear driver side sliding door suddenly opened. the vehicle was not taken to the dealer for diagnostics. the contact stated that both sliding doors were replaced by the previous owner for the same failure. the vehicle was not repaired. the approximate failure mileage was 96,000. | |||
| 01/26/2010 | 49350 | 1 | |
| While dropping my kids off at school on january 26, 2010, my daughter closed our driver side rear sliding door of our 2007 chevy uplander. the whole door fell off in her hands. we took it to carmax where we bought it, along with their extended warranty, and were told that it would not be covered under the warranty. we would have to take it to a body shop to have it fixed because they could not repair it there. they charged us $87.00 to tell us this. we were also told that the only time they have seen this happen before was due to a faulty part or when the vehicle was in an accident. when we bought it in may of 2008 we were guaranteed by carmax that it was inspected for defects as well as never being in an accident. at our first oil change it was discovered to have two leaks, one in the oil reserve and one in the air conditioner unit which were covered by the original warranty of chevy. i have been in contact with the chevy corporate offices but they want me to take it to a chevy dealer to have it looked at (again at our cost) and then they will fix it and help us get financing to pay for it. why do we have to pay for it when we are not at fault and it could have done damage to my children or other cars around it. *tr | |||
| 05/10/2008 | 6000 | 4 | 12/13/2007 |
| Tl*the contact owns a 2007 chevrolet uplander. the rear automatic/manual passenger sliding door failed to remain secure when in a closed position. the sliding door intermittently continued to open without assistance. the technician repaired the power door motor assembly. the vehicle was taken to an authorized dealer on 8 to 10 occasions for the identical failure and the repair was made four times. the vehicle identification number was unavailable. the failure mileage was 6,000 the current mileage was 33,000. updated 11/3/09 *cn updated 11/06/09.*jb | |||
| 01/10/2008 | 12000 | ||
| Tl*the contact owns a 2007 chevrolet uplander. while driving less than 60 mph, the contact noticed in the rearview mirror that the driver's side dual automatic door was fully ajar. her child was seated in the rear of the vehicle and she was concerned about safety. oftentimes, the passenger side dual automatic door would not engage fully and would also open while in transit. the vehicle has been to the dealer three times and was scheduled for a fourth repair. the dealer once stated that the failures were caused by a small bag in the vehicle that was engaging the sensors. the bag was removed, but the failures continued. on a separate occasion, the doors began to close on the contact while she was still in the doorway. the vehicle was towed to the dealer and they replaced the sensors, the roller, and other parts that pertained to the door; however, the failures continued. as of march 18, 2009, the vehicle has not been repaired properly. the failure and current mileages were less than 12,000. | |||
| 07/21/2007 | 1 | ||
| The sliding passenger doors on my 2007 chevy uplander does not close properly. everyday they will close partially or even fully then reopen. i even had to drive home one day with a wire hanging out and the warning signal beeping because the door did not close properly. they make an awful noise while closing. the problem is becoming progressively worse. i have had it in the shop 2-3 times already and plan on taking it back to the shop again for repairs for this problem. i have been told that they can not find what is wrong with the doors though. this poses a safety risk to my children as the doors have been reported by others to open while driving. *tr | |||
| 11/24/2007 | 6153 | 1 | |
| Passenger sliding door stuck in open position and we couldn't close it with buttons or manually. tech told us to remove fuse(s); we did and pulled door shut. dealer service dept. reported door jam switch shorted, caused actuator to stretch and twisted cable;replaced power door jam switch & actuator.12/19: wind and rattle noise; service said door was out of adjustment; readjusted.03/08: door opened on own; detent switch was shorted and door out of adjustment again. service replaced lock/latch assembly and readjusted door.5/29/08:door starts to close then pops back open; service readjusted slider because latch was binding on striker.6/24/08:door stopped before fully closing; used inside button to reopen then closed again. dealer requested we bring in vehicle to check if computer module was up to date. they claimed to have updated. 07/08: door stuck open on trip from nc. repeated removing fuses. we have started lemon law process by filing with bbb auto line. *tr | |||
| 01/21/2008 | 4 | 06/09/2007 | |
| Numerous problems with the passenger side automatic sliding door ranging from the door opening on it's own, inability to close the door to the point it had to be towed into the dealer, locks automatically unlocking while vehicle was in motion, door automatically bouncing back open, nick in the cable of the door mechanism, and most recently a part roller falling out of the door and the door not closing. *tr | |||
| 04/25/2007 | 8450 | 12 | 02/24/2007 |
| Passenger sliding door would not close correctly and it open while the car was moving. the door would close then reopen and you would have to hold the door closed in order for the door to lack closed. the repair that was done was to replaced the center hinge roller support and adjusted cables. then a month later the cable jammed up in the motor and had to be cut to get the door to close. the repair that was done was to replace the cable and motor for the sliding door. the next problem is that the driver side sliding door will open and close fully but when it closes the motor continues to run and the rear of the door pops open slightly. repair is pending. *tr | |||