Chevrolet Van 2002
Model Van made in 2002 by Chevrolet got 16 consumer complains there are 2 investigations as well as 2 service bulletins. Consumer complaints with reference, among others things, to equipment, fuel system, gasoline and latches/locks/linkages. Technical service bulletines regarding exterior lighting, interior lighting. The car had some investigations: service brakes, hydraulic, steering. The car has 2 modeles with engines 4.3, 5.
Model 2002
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 4.3 | 6 | Automatic 4 gears | RWD | Regular | 2 - Category 2 Truck | ||||
| 5 | 8 | Automatic 4 gears | RWD | Regular | 2 - Category 2 Truck |
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| INTERIOR LIGHTING | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 03/26/2007 | 73000 | 1 | 05/14/2005 |
| I own a 2002 chevrolet venture awd. recently, i noticed an oily substance coming from the right, passenger side of the van. upon further investigation, i discovered that the oil was coming from the air conditioner (a/c ) condenser, determining that the air conditioner did not work. it worked fine until this time. i called repair shops, and found out that the replacement a/c condenser was designed a little different, and/or the way of mounting it has been upgraded. also, i have been told that this was common on the pontiac montana vans. the cost to fix it was anywhere from $975.00 to $1175.00. now, if this was a flaw in the design, and it' was illegal to vent r-134a freon into the air, why hasn't this been addressed?*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 09/20/2005 | 44682 | 1 | 12/05/2004 |
| On september 15, 2005 i filled my gas tank up for the next week. on saturday september 17,2005 i went to go to the store and smelled gas. my husband looked under the van and stated that gas was leaking. i called our mechanic monday september 19,2005 told them what was going on. dropped the van off to the mechanic tuesday september 20,2005. upon inspection they noticed that the fill a neck hose to the tank and attaching hose in cracked 80% around. to correct the problem they have to drop my almost full tank of gas and replace the tank and attaching pieces. *nm | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 04/14/2002 | 1 | ||
| The passenger was sitting on the right side of the car, in the second row, she went to open the side door and her hand was on the handle, the electric door opened, lodging her elbow into the back of the opening of the door, she broke her wrist in three places. dealer found a malfunction. *yd | |||
| SEAT BELTS | |||
| 03/26/2005 | 64000 | 1 | 07/01/2002 |
| We were involved in a crash, a drunk driver hit our 2002 chevy astro van in the front left side by a dodge dakota. we were traveling 35 mph, other vehicle speed unknown. there were 5 restrained passengers in the vehicle, the 2nd row right passenger's seat belt did not restrain her during the entire crash. she had bruses on her left hip, right breast, right shoulder and right arm. (the air bags did not deploy). she would up on the floor between the bucket seats with her legs underneath her. the seat belts are being replaced (4 are complete, 1 the chevy dealer is having trouble getting the right part). i have the old parts in my possession. we were unable to drive the vehicle from the crash site, the damages were approximately $8,000 | |||
| STRUCTURE - BODY - DOOR | |||
| 07/20/2002 | 1 | 06/24/2002 | |
| The driver side sliding door opened all the way pass the gas tank opening. *yh | |||
| 04/14/2002 | 1 | ||
| The passenger was sitting on the right side of the car, in the second row, she went to open the side door and her hand was on the handle, the electric door opened, lodging her elbow into the back of the opening of the door, she broke her wrist in three places. dealer found a malfunction. *yd | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 11/08/2006 | 76000 | 1 | 11/15/2002 |
| Corrosion in front hub bearings leading to premature and erratic abs sensor problems and pulling of vehicle to the right. this occurs at slow speed. gm has recognized this problem and has selctively recalled certain makes of automobiles in certain states. my chevy astro was not recalled. the mechanic who repaired the problem (cost $1081) said there is no question it is the same problem that the recalled vehicles have (including his!). gm is stonewalling in order to save money. this problem has been showing up for the past couple of months and was getting worse. *nm | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 1 | 10/01/2001 | ||
| Cars are being shipped from factory with 17 tires and only 16spares. i believe this to be a serious safety issue. using the spare tire ( rotating at a faster speed than the other tires ) could cause an accident. all other manufacturers use the same size spare as all other tires on the vehicle! | |||
| TIRES - TREAD/BELT | |||
| 05/12/2003 | |||
| Driving chevrolet e3500 van when left rear original equipment firestone steeltex radial r4s separated and damaged van. body damage to van. right rear tire has crack around tread like firestone wilderness. *nlm | |||
| 4 | |||
| While traveling about 60mph on highway, vehicle started to vibrate. consumer was able to pull over to the shoulder. right rear tire tread separated from wheel. firestone, p215/70r dealership is aware of problem.*ak firestone replaced all four tires. *slc | |||
| UNKNOWN OR OTHER | |||
| 02/01/2011 | 150000 | ||
| 2002 astro van becomes difficult to stop . feels like the hydrolic booster fails to engage, necessitating extreme pressure to be applied to the brake peddle to stop the vehicle. this situation took place fairly often. after removing the abs fuse the brakes are working fine. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 09/13/2002 | 1 | ||
| Consumer wanted to know the status of a vehicle owner's questionnaire. *dt the vehicle experienced a problem with the mirrors.*jb | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | ROSEVILLE | 95678 | SATURN OF ROSEVILLE | 9167817040 |
| IL | PEKIN | 61554 | RAY DENNISON CHEVROLET | 309-347-3101 |
| MA | NORWOOD | CLAY CHEVEROLET | 781-762-8300 |