Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EXTERIOR LIGHTING - HEADLIGHTS
08E050000K2 MOTOR CORPORATION E (Equipment)192112/17/2008OVSCGENERAL MOTORS CORP.08/11/200808/14/2008571108
Defect SummaryK2 motor is recalling 1,921 aftermarket headlamps of various models sold for use on the above listed vehicles. these headlamps are missing the amber side reflex reflector which fails to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Consequence SummaryWithout the amber side reflex reflectors, the lighting visibility may be affected, possibly resulting in a vehicle crash.
Corrective SummaryK2 motor will notify owners and offer a full refund. the recall began on decemeber 17, 2008. owners may contact k2 motor at 1-909-839-2992.
NotesThis recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by honda, ford, or chrysler llc. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING - HEADLIGHTS
313601/01/200410010026Daytime running lamps (drl) disable official government vehicles only. *tc11/03/2004
20020202/20/2002629818Customers may experience problems with leaking headlamps or lenses falling off. *tt04/09/2002
18100010/18/2000617646Brief information on vehicles exhibiting leaky headlights. *tt03/21/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
12/18/200999998
 I have owned 3 chevy venture minivans over the past 10 years. all of them had the same problems, the signal and head lights go out, the window switch goes out and finally the head gasket goes. they run great until the day it starts overheating, then your out a vehicle. everyone i know who has a venture has had at least one of these problems with their vehicle.
101/01/1999
 Light module failed causing tail lights and interior light malfunction. mjs
02/24/2000
 Parking lights and signal lights go off when consumer applies brakes. *ak
04/30/199903/01/1999
 Inside of headlight modules and parking light modules collect moisture/fog up and reduce light efficiency. *ak
06/28/1997905/23/1997
 Door ajar light comes on intermittently and the dealership can not seem to fix the problem.
06/19/1997205/23/1997
 Interior lights turn on when car is parked and not running.
08/06/1997
 Design problem; due to the parking lights staying illuminated, consumer states that when approaching a intersection after stopping, other drivers believe the turn signal is on and driver is making a turn. when actually he is continuing to go straight on same road.
EXTERIOR LIGHTING - BRAKE LIGHTS
08/06/2003600004
 I have had to replace the left rear brake lamp in my 1997 chevrolet venture van a total of three times and the right rear once. after removing the bulbs, i noticed the base of the bulbs were charred and melted. i have serious concerns about the charring/melting eventually causing a fire. if the bulb assembly is pulling enough power to melt the base, shouldn't the fuse blow? the last incident occurred when my wife was driving home after work when another motorist told her she had no brake lights. after i checked the van, i determined that both brake lamps were charred and melted. i have not checked any of the other bulbs yet, but noticed another complaint had been filed about the bulbs melting/fusing to the socket. *ph
 Consumer states that rear brake lights bulb went out, also states that the current past is causing the bulb to blow. please provide any addition information. ts
EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS
02/14/2004400001010/01/1997
 From about 40000 milesproblems with the temp gauge indicating engine running hot when in fact it never was and coolant was adequate mechanic never able to figure out 60000 intake manifold replaced 90000 miles engine losing power and stalling engine block cracked possible and head gasket. brakes noisy with a grinding feel in the pedal lights on dash on & off abs and coolant low when no problem exists! car pulls to left and hard to steer in a puddle horn almost impossible to activate. directional and hazard lights flash when brakes applied. *ak
EXTERIOR LIGHTING - HEADLIGHTS
09/09/200220000301/01/2001
 Tl*the contact owns a 1997 chevrolet venture. the contact stated that the front driver side headlight bulb continuously failed. the dealer repaired the bulb, however, the failure recurred. the dealer stated that the constant failure was due to moisture entering the fixture, which blew out the bulb and discolored the lens. no repairs were made. the current mileage was 98,000 and failure mileage was 20,000.
12/22/200544000212/22/2005
 Dt: the contact stated the plastic covers on the headlights were glued and not bolted onto the vehicle. when the glue wore out water got inside the headlights, and the plastic popped off, causing the halogen light bulb to burn out. the dealer and manufacturer offered no free remedy. the vehicle has not been repaired. *ak
02/01/2005208/01/1997
 Dt: the contact owns a 1997 chevrolet venture. the headlight covers came off of the vehicle. it costs $178.00 plus tax for each of the headlight covers to be repaired. about six month ago one of the headlight covers came off, and a couple of days ago, the other headlight cover came off. the entire headlight assembly has to be replaced to correct the problem. the gm manufacturer told her that this was the first time that he heard of this problem. also, the contact had automatic transmission problems. the transmission slipped. the first time it got stuck in second gear. the transmission was replaced twice. the first time at only 26,000 miles, and the second time at 26,100 miles. both times was replaced under warranty. after the second transmission was replaced it had only 78,000 miles on it. while on vacation and driving on the interstate the transmission quit. had to coast off to the side of the road. that transmission was replaced with a modified transmission, and as of right now, the problem did not recur. all the dealerships that the contact checked to get a new transmission said that there where no transmissions around because they were redesigning all of the transmissions. the vehicle was towed home. she contacted gm manufacturer, and they would not do anything about it because the vehicle had over 100,000 miles. *ak
02/05/2005504/30/1997
 The plastic covers of the headlights on the 1997 chevy venture are glued on. water gets inside the unit and the plastic pops off, then the lights burn out. this is the 5th time i have replaced them at the cost of $185.00 per light.*ak
03/30/20031500002
 1997 chevrolet venture. headlight lens cover. last summer i noticed the drivers side lens was loose so i glued it back on with epoxy.(cost $3.00) recently i found out that the passenger side lens had fallen out sometime while driving.(both fell out within 6 months of each other) i went to wash the van and the halogen bulb exploded and flamed when it got wet. had i been closer to the vehicle i could have been struck by flying glass. if this would have happened during a rain storm i would have been driving without headlights. (the dealership charged me $165 to replace one assembly). the sealant was faulty on the last assembly, i don't feel comfortable with the new one. *nlm
03/16/2003
 While driving the passenger side headlight lens fell off. the parts were not available as this is a common problem. *nlm
01/01/200354500102/06/1997
 The intake manifold and head gasket failed, and the head light lens fell out of place. ph
02/01/2003
 Headlights fog causing a distraction. dealer has been notified. ph
01/30/2003
 While driving the vehicle at night time and heavy snowing the left head light blew out, due to the head plastic light cover not well designed for this kind of weather. dealer wont sell just the head light (sell all unit $161.00) please provide further information. ts
12/04/2002311/05/1997
 1997 chevrolet venture - repeated problems with headlights leaking water in, collecting moisture, lenses falling off, almost caused a head on collsion because headlight blew when lense cover fell off again during recent rain storm. this is third time this vehicle has had a lense and headlight problem. in checking mycarstats.com this is a very common problem. i'm surprised a recall has not been issued for this defect. dealer and chevrolet refuse to admit any responsibility for their defective headlight lenses
02/02/2002800002
 Consumer state while traveling during rain head light covers fail off in result of head light blowing out. please provide further information. mr
10/09/20021
 While driving vehicle headlights shorted out. dealer has been notified. please provide further information. mr
06/01/2002
 The clear part that holds the bulb inside of the headlight fixtures flew off while traveling on highway without prior warning. dealership is aware of problem.*ak
05/21/2000405/01/2097
 Bridgestone tires showed signs of tread separation. chevrolet notified, but stated tires are not on recall list.*ak
04/15/2002212/15/1998
 Consumer states that sealing compound holding lens to body of headlight dried out and the lens fell off. this resulted in the open type bulb to get wet and blow. consumer is unable to drive at night. *yd
04/20/2002105/01/1997
 Driver's side headlight cover fell off, the caulking around the cover cracked. *ak the glass driver side headlight is missing. maybe it had broken or someone had broken it. there were no pieces of glass left on the base of the housing of the headlight. *scc
09/01/2001209/20/1997
 Both head light assemblies lost plastic its lense covers, it appeared that the adhesive dried out and cracked. *yh
03/25/200210/01/2001
 Headlamp fell out while going down the road, never did find it. antilock brakes are malfunctioning, very unsafe to drive, transmission went out very costly to repair, especially with so little miles on this vehicle. these problems that i am reporting are very commom and need some attention granted to them. vehicles cost so much and then when you have to put more money into them it can financially drain you. please look into this. thank you, anne de bolt. *ak
04/12/2000201/01/2097
 Both of the headlight assemblies fell off of the car - one year apart - the left and right assemblies - the cost to replace them exceeded 200.00 - when contacting general motors, chevrolet division they denied their was any problem with this and refused to compensate us. *a,
03/04/20021
 Inside of headlights filled up with water. dealer has inspected vehicle, and manufacturer has been notified. *ak consumer states that the water inside of headlights making it hard to see the road. *yh
12/18/2001104/01/2001
 While having my van washed, the front left head light lens cover fell off. the lens cover came off in one piece leaving the bulb exposed. after replaceing this at a cost of 250.00 dollars it appears that the other (right side) head light has yellowed from uv exposure. there is also condensation inside the light indicating this seal is compromised and will soon need replacing. these plastic head lights should not fall apart and yellow. the replacement light is far brighter than the original indicating the lens covers are made of substandard material not withstanding uv damage. i've surveyed several vans that use the same style lights, several have the same condensation problems limiting the performance of the lamp. *ak
10/15/2001
 While driving passenger's side headlight cover fell off.*ak
10/01/20010
 Outer piece that held lenses in fell out of headlights. dealership was aware of problem.*ak
09/01/2001209/20/1997
 Both head light assemblies lost plastic its lense covers, it appeared that the adhesive dried out and cracked. *yh
08/11/2001101/01/1997
 Shortly after purchasing car, headlights filled with moisture causing lights to burn out. dealership stated there were no replacements even made yet. at almost 100,000 miles engine died, power steering failed, belt slipped and ac went out within days of each other. 1800chevusa rep jason said chevy only builds their vehichles to last 100,000 miles. never again will i buy chevy. not after what jason said.*ak
11/01/20000
 Passenger's side lense fell off. took to dealer and they replaced headlight assembly. 3 weeks later, driver's side lense fell off. thiis eventually could short light out. other lenses have come off again. please provide any further information.*ak
02/14/2001111/01/2000
 Passenger side headlight cover fell off. no body damage or damage to the headlight assembly.*ak
03/05/2001208/01/1997
 Headlight lens fell off, one was in the street. consumer was able to pick it up and take it to dealership. dealership mechanic glued it on. pontiac grand indicated headlights lens came off. dealership was aware of problem. *ak *slc
06/01/2000111/01/1996
 Covers for all headlights have fallen off.*ak the whole lamp assembly needs to be replaced to correct the head light covers falling off. this was a manufacturing defect, the consumer pointed out. *yh
1
 Front headlights cover keeps coming off, possibly causing problems with light bulb. *ak the head light was not bright at night without the head light cover. *yh
12/31/2000108/01/1997
 Passenger side headlight lens cover came off while driving. it appeared to be improperly attached to the assembly, possibly due to poor quality adhesive. this caused the headlight to be inoperable. the lens cover broke after falling off of the vehicle. *ak
12/01/2000104/01/2000
 The driver side headlight lens cover came unglued and dislodged from the vehicle headlight assembly. it could not be found. this was brought to our attention, by a person in the local chevrolet dealership parts department, who stated that this has been a problem with this model. the protection of the light bulb and the pattern of the light are insufficent for hazardous conditions. *ak
12/06/20002
 Headlight lens came off; dealer / manufacturer notified, and informed consumer that nothing would be done unless cost goes to consumer due to vehicle being out of its warranty. *ak when the lens falls off, moisture breaks the bulb causing hazardous condition for the driver. *yh
09/13/2000209/01/1997
 I was lucky and the lense covered fell off during the day. if it would happen to someone while they were traveling at night the lense covers falling off and the headlight blown. i beleive there could be several fatalities because of this type of problems. i think chevrolet should stand behind their product too. i hope you feel this is as important as i do. thanks
01/01/1997308/09/1997
 Head lights were half filled with water, took to dealer and they replaced headlights. then, in 02/15/99 headlights were filled with water again, on 08/14/2000, the same thing happened. consumer felt this was a manufacturer's defect, and it could possibly cause an electrical short.*ak
 Headlights have filled up with water. dealer has replaced headlights. replacement lights have filled up with water and blewout. *ak
08/12/2000108/01/1997
 The headlanps seals are defective, less than 30 days a go the left headlight lens fell out. the right lens fell out. the seal that holds the lens to the asembly is dry and cracked.this is dangerous and a safety hazard to the public. if one or more of the headlight lens come off on a rain soaked at night the water would blow the halogen bulb or the electrical system. this is a safety problem that can jeopardize people's lives. thank you walter
07/14/2000208/01/1997
 Safety, headlamps are unsafe. *ak
03/27/2000112/01/1996
 The headlight bulb or whatever you call it now, exploded, blowing off the headlight lens, which is glued on. the car is still under the original 36000. mile warranty, but is three months past the three years. the dealer says that the whole headlight assembly must be replaced as a new separate lens cannot be obtained. what should be a minor headlight problem will cost 240.00 for the part, plus labor to install. in passing,let it be noted that i have personally changed 3 left rear tail light bulbs on this van since i purchased it new. *ak
101/01/1999
 Head lamp installed due to poor visibility and dim lighting of previous light . mjs
12/09/1999108/01/1997
 #1. stereo panel is extremely hot with lights on & driving a while, there is also a buring smell. it has been worked on twice, replaced once and still you can burn your fingers. #2. defogger takes forever to defog in the morning, sometimes it makes visibility worse. #3. interior roof has been hanging down since the day i bought the van and has gotten worse. #4. my headlights have been replaced many times because of condensation(at least 4 times). #5. brakes. the dealership said i needed new brakes but not under warranty so i had them checked elsewhere. i needed new brakes (front). it cost me over$700 to replace. they said they were grinded down all the way and i should have been able to grind 2 times before replacing. i have the parts. they said the brakes should not have been this far down so soon, too prematurely. i have the bill with the mechanics comments and ii would like reimbursement from gm. #6. side control panel plastic is broken and controls no longer all work. i have had nothing but problems with this vehicle since the day i bought it. i will be filling out another form to file the remainder of the problems.
05/17/199902/01/1999
 The glue on the plastic headlight covers had dried up. this caused the first (left) cover to come off on 17 may 1999. the second (right) cover came off on 09 aug 1999. *ak
10/11/1997209/01/1997
 Headlamps have condensation inside causing consumer to have to replace the lamp. nlm
303/01/1997
 Headlights fill with condensation making the lights very dim and hard to see
03/15/1998512/01/1996
 I have had the headlight assembly replaced 5 times due to water intruding into the lens. the dealer states that this is a common occurrence with all ventures as well as the oldsmobile and pontiac models which are the same as the chevrolet. the lens are completely covered with condensation which is degrading the light output and pattern. the lights were replaced each time, but now chevrolet refuses to replace them. in driving around town, almost all gm vans of this year and style are effected. i'm sure over time the moisture will degrade the reflector and corrode the electrical connections, causing loss of headlamps. *ak
04/30/199903/01/1999
 Inside of headlight modules and parking light modules collect moisture/fog up and reduce light efficiency. *ak
04/20/1999201/01/1997
 Headlight assembly absorbing water, condensing on inside of lens, causing diminished light output. may also eventually destroy lamp. *ak
03/16/1999
 While driving at 60 mph the cover to the lens on headlamp came off. *ak
11/01/1998108/01/1997
 The left headlight assembly started to have water collect it it. there are no visible signs of cracking. once this was noticed, made appointment w/ dealer to look at headlight assembly & replace under warranty, they refused to stating it was normal. there is approximately 1/2 of water in the assembly, and once winter starts, this will freeze, more than likely breaking the fixtre & blowing the actual light. i feel this is a safety hazard, and it should have been replaced by the dealer. gm states that this is normal and refused to replace it.
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
05/16/2005102/25/2005
 The front headlamps on the 1997-2004 chevrolet, pontiac, & oldsmobile vans do not release moisture from the capsule causing the light to glaze over time. i have replaced front lights twice since owning the vehicle. the glaze on the headlights dramatically reduces your visibility at night to see what is out there, potentially able to cause an accident. *jb
10/30/200455000107/14/1999
 After the vehicle came from the car wash, both front headlights failed to illuminate. consumer noticed both headlight lens were missing. the dealer was notified. the dealer informed the consumer that part was not covered under a recall.
10/01/20041
 While driving, the right side view mirror fell completely off. the seat belt was damaged on the second row passenger side. the head light covers continuously fell off. the consumer had to replace the bulbs constantly. the consumer took the vehicle to the mechanic to have the tires changed and was told the tire rod was bent and that it could not be fixed. please provide any further information.
04/07/2004630004
 While driving/paring both frontal plastic headlight lenses detached from the vehicle. mechanic repaired the problem three times, but problem recurred. *ak
09/23/1998105/23/1998
 Both headlight housings collect and retain water, fogging the headlight lens. attempted to replace a burned out turn signal bulb, located in same housing, found the bulb socket was charred and the bulb base was heat welded into the socket. checked other housing and found same conditions.
EXTERIOR LIGHTING - TAIL LIGHTS
02/14/2004400001010/01/1997
 From about 40000 milesproblems with the temp gauge indicating engine running hot when in fact it never was and coolant was adequate mechanic never able to figure out 60000 intake manifold replaced 90000 miles engine losing power and stalling engine block cracked possible and head gasket. brakes noisy with a grinding feel in the pedal lights on dash on & off abs and coolant low when no problem exists! car pulls to left and hard to steer in a puddle horn almost impossible to activate. directional and hazard lights flash when brakes applied. *ak
EXTERIOR LIGHTING - TURN SIGNAL
02/24/2000
 Parking lights and signal lights go off when consumer applies brakes. *ak
EXTERIOR LIGHTING - TURN SIGNAL - FLASHER UNIT
02/14/2004400001010/01/1997
 From about 40000 milesproblems with the temp gauge indicating engine running hot when in fact it never was and coolant was adequate mechanic never able to figure out 60000 intake manifold replaced 90000 miles engine losing power and stalling engine block cracked possible and head gasket. brakes noisy with a grinding feel in the pedal lights on dash on & off abs and coolant low when no problem exists! car pulls to left and hard to steer in a puddle horn almost impossible to activate. directional and hazard lights flash when brakes applied. *ak
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
12/31/2000410/05/1999
 When trying to proceed forward after stopping at stop sign vehicle would not go forward. took vehicle to dealer, and had to replace transmission. this was the third transmission.*ak the transmission failed repeatedly. the turn signals stop flashing when brakes are pressed due to multifunction switch failure. the engine looses coolant and overheated due to intake manifold gasket failure. rear wiper was inoperative. abs light comes on due to oxygen sensor failure. right front tires failed and were replaced. *yh