Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 01V067000 | GENERAL MOTORS CORP. | from 05/01/1995 to 08/31/1997 | V (Vehicle) | 477011 | 04/18/2001 | ODI | GENERAL MOTORS CORP. | 03/08/2001 | 03/08/2001 | |||||||
| Defect Summary | Vehicle description: minivans equipped with passenger side power sliding doors. the door closes but may not be latched. if this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. | |||||||||||||||
| Consequence Summary | An unrestrained occupant could fall out of the van and be injured. | |||||||||||||||
| Corrective Summary | Dealers will install a new un-latch actuator assembly to the power sliding door. this recall has been continued under safety recall 01v-264. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 04V597000 | GENERAL MOTORS CORP. | V (Vehicle) | 717302 | 05/31/2005 | ODI | GENERAL MOTORS CORP. | 12/22/2004 | 12/22/2004 | ||||||||
| Defect Summary | On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured. | |||||||||||||||
| Consequence Summary | If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. | |||||||||||||||
| Corrective Summary | Dealers will replace the power sliding door interior handle on the passenger-side. if the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. the driver can open and close the door from switches at the driver's position or by using the remote key fob. the driver should tell passengers to use the switch located in front of the door to open or close it. the driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. the owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. the second phase mailing began on july 18, 2005. the recall began on may 31, 2005. phase 2 began on july 18, 2005. phase 3 (final phase) began on august 24, 2005, to all remaining customers. owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 04110.customers can also contact the national highway traffic safety administration | |||||||||||||||
| 01V264000 | GENERAL MOTORS CORP. | V (Vehicle) | 248737 | 10/22/2001 | MFR | GENERAL MOTORS CORP. | 08/21/2001 | 08/27/2001 | ||||||||
| Defect Summary | Vehicle description: 1997-2001 chevrolet venture, pontiac montana/transport, and oldsmobile silhouette mini vans equipped with passenger side power sliding doors that were serviced in campaign 01013 (01v-067) from april to august 2001. also 2001 chevrolet venture, pontiac montana, and oldsmobile silhouette mini vans equipped with passenger side power sliding doors assembled in january through april 2001. these vehicles have inadequate front welds. if a front weld fails, the actuator can jam in the unlatched position and, when the sliding door closes, it will not be latched. | |||||||||||||||
| Consequence Summary | If this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. an unrestrained occupant could fall out of the van and be injured. | |||||||||||||||
| Corrective Summary | Dealers will inspect and, if required, install a new power sliding door unlatch actuator assembly. owner notification began on october 22, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 01854 | 01/01/2004 | 10006594 | Power door locks inoperative. *mr | 05/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 12/18/2009 | 99998 | ||
| I have owned 3 chevy venture minivans over the past 10 years. all of them had the same problems, the signal and head lights go out, the window switch goes out and finally the head gasket goes. they run great until the day it starts overheating, then your out a vehicle. everyone i know who has a venture has had at least one of these problems with their vehicle. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 08/21/2006 | 98000 | 1000 | 01/22/1997 |
| 1997 chevy venture ,power sliding passenger door the door pops open while driving.the dealer states door had been repaired once in 2002 and they are not responsible for further repaires on the latching of this door | |||
| 10/01/2005 | 98570 | 1 | 10/01/2002 |
| Dt*: the contact stated occupants have been injured by the interior handle that opens the power sliding door causing occupants to get trapped by the door. a nhtsa recall, #04v597000 was performed on the vehicle concerning, the latches/locks/linkages: doors: latch however, the recall did not remedy the problem. the dealership would not offer a second repair without charge under the recall. the vehicle has been taken to the dealership for repairs four to five times. | |||
| 04/14/2004 | 3 | 03/19/2002 | |
| The seat belts did not work, they were defective. took vehicle to the dealer three times, but they wanted consumer to pay for it. consumer felt that manufacturer should be responsible for the repairs. also, the sliding door motor on 1997 chevrolet venture is defective. consumer paid for repairs 3 different times, but it kept breaking.*ak passenger side window switch failed. wiper module shorted out. the vehicle abs light illuminated. the dealer found a bad connection at the ebcm. also found both traction bulbs were missing. *nm | |||
| 02/09/2004 | 28000 | 04/01/1997 | |
| I have a 1997 chevrolet venture van. there was a problem with my power sliding door working improperly and opening on its own. there was a recall of the door during that time and the door was fixed by the dealership. the door continued to malfunctioned several times after that and was taken back to the dealer several times for repair under the recall. unfortunately, with three small children and a full time job, i could not continue to take the van to the dealer to correct the problem. the door kept opening itself after being closed and then would blow the fuse and only operate manually. for fear of the safety of my children, i left the door operate manually and gave up on the power aspect of the door. the door is very difficult to open maually and requires a great deal of strength. now, two years later, i contacted gm on the matter and they sent me back to the dealership(sylvester chevrolet of peckville pa. ) and they diagnosed the problem as being unrealted to the recall. i do not believe this and feel that were the last ones to do any work on the door(recall) and it broke shortly after theyfixedthe recall. the dealer and gm are telling me that the repairs will cost $850 to fix. i feel any damage to the door was as a result of this recall and their inability to correct it. the dealer and gm have told me hey can offer me no help in this matter and if i want the door fixed, to pay for it. i know have to pay $350 for them just to put my van back together with no reapirs and the door still not working. do i have any recourse in this matter?? thank you, tammy pitsman | |||
| 08/05/2003 | 53000 | 10 | |
| While driving at any speed passenger's sliding door intermittently opens on its own. vehicle had been at dealer ten times for repairs. *ak | |||
| 01/01/2002 | |||
| Driver's side door will not shut or lock properly. then, at other times, door will not work at all. *ak | |||
| 1 | |||
| The consumer was not happy with the service at the dealer with taking the vehicle in for recall repair 01v-067 of the passenger side power sliding door, the dealer took several hours more to make the repair than originally stated. nlm | |||
| 08/01/2000 | |||
| We have not had a accident yet, but the side sliding door is very loose. we were notified that a recall was to take place to fix this problem. according to your information this recall was in effect in march of this year. so far, we have received no notification. have we been overlooked? this problem really needs to be fixed before the door flies open and we have a major problem perhaps with grandchildren onboard. *ak | |||
| 04/06/1999 | 1 | ||
| Rear manual sliding door closed without warning. causing fractured skull and other injuries to 5 year old child. *ak | |||
| 01/04/1999 | 3 | ||
| Door locks would not release when starting vehicle. also, horn & lights would go off. then the locks would go up/down on their own. have been to dealer several times for locking problem. *ak | |||
| 06/18/1997 | 2 | 05/23/1997 | |
| Side door will not close on first attempt, has trouble staying closed and when closed it will open on it's own. | |||