Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 733402 | 02/01/1997 | 51303 | Thud/clunk noise from rear suspension (check/replace rear springs). *tw | 06/27/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| EA03005 | GENERAL MOTORS CORP. | 04/23/2003 | 01/12/2004 | REAR AXLE TRAILING ARM FAILURE | ||
| On november 18, 2002, odi opened a preliminary evaluation (pe02-086) to evaluate allegations of rear axle trailing arm failures in the subject vehicles (u-van) which included two reporting crashes.on april 9, 2003, odi upgraded pe02-086 to an engineering analysis (ea03-005) to continue its examination of the issue. the trailing arm design in these vehicles has been used in the u-van from my 1997 through the present.the gm analysis concluded that the subject trailing arms could crack or buckle if they were damaged during assembly, pre-delivery handling, or subjected to certain service related abuse conditions such as improper towing or jacking.analysis of odi and gm data has identified 19 incidents of rear axle trailing arm failures in the subject vehicles.there have been no new reports to odi or gm in the last 12 months and only one new complaint in the last 21 months. due to the low complaint rate and the absence of a continuing trend in reported failures, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will take further action if warranted by the circumstances. for additional information, see the attached closing report. | ||||||
| SUSPENSION - REAR | ||||||
| EA03005 | GENERAL MOTORS CORP. | 04/23/2003 | 01/12/2004 | REAR AXLE TRAILING ARM FAILURE | ||
| On november 18, 2002, odi opened a preliminary evaluation (pe02-086) to evaluate allegations of rear axle trailing arm failures in the subject vehicles (u-van) which included two reporting crashes.on april 9, 2003, odi upgraded pe02-086 to an engineering analysis (ea03-005) to continue its examination of the issue. the trailing arm design in these vehicles has been used in the u-van from my 1997 through the present.the gm analysis concluded that the subject trailing arms could crack or buckle if they were damaged during assembly, pre-delivery handling, or subjected to certain service related abuse conditions such as improper towing or jacking.analysis of odi and gm data has identified 19 incidents of rear axle trailing arm failures in the subject vehicles.there have been no new reports to odi or gm in the last 12 months and only one new complaint in the last 21 months. due to the low complaint rate and the absence of a continuing trend in reported failures, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will take further action if warranted by the circumstances. for additional information, see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/15/2003 | 0 | ||
| The paint has peeled off and yet gm canada claims no problem and refuses to hear our complaint let alone acknowledge it yet we can see for ourselves on this site the u.s. acknowledgement! the floorboard cracked under the driver's seat and it's been a day and we have yet to hear from our local retailer! | |||
| 06/25/1998 | |||
| While driving next to a big truck trailer, vehicle wanders to right and to the left. this could resulrt in loss of vehicle control and crash. please provide further information. *ak | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 09/01/2001 | |||
| Dashboard lights will not automatically come on at night. when leaning forward in seat seat belt comes on. seat belt indicator alarm doesn't work. locks unlock and lock going down the road. mechanic stated it was body control module. consumer was taking vehicle to the dealer to confirm problem.*ak | |||
| SUSPENSION - FRONT | |||
| 02/01/2009 | 120000 | 1 | |
| Needs replaced frontend hubs ,tierod,pinion repairs/recall this van needs a new owner!!! nothing but costly repairs chevy needs to recall all them ventures. *tr | |||
| 07/11/2002 | 03/01/2097 | ||
| Worsening over the course of one week occurring at all speeds power steering locks up while turning left. chevrolet dealership chevy chase maryland states rack and pinion cracked requiring replacement, power steering flush and hose replacement, and alignment required for tires after placement of new rack and pinion. no mention made of history of gm 1997 model rack and pinion similar problems though history of same found over internet.*ak | |||
| 10/05/2000 | 04/01/2000 | ||
| Told dealer that engine is knocking/making a ticking sound. can hear it clearly from within or outside of the van. took it to dealer once already and will be taking it again on tuesday, october 17, 2000 for testing. engine is also taking longer to start...hard start no matter if hot/cold start. already had to have new brakes, shocks and struts put on the vehichle. *ak | |||
| 08/14/2000 | 01/01/1998 | ||
| Noticed shimmy in front at low speeds, mostly at acceleration. took to mechanic who diagnosed it as a defect in the front axle(inboard). notified gm and they will also inspect on 8/25 | |||
| 06/27/1997 | 1 | 05/23/1997 | |
| Vehicle does not handle well on the open road. | |||
| 04/22/1997 | 1 | 04/22/1997 | |
| When driving and reaching a speed of 50mph or more the steering column shakes violently like it's going to separate from the steering box. took in to dealer and they can not find anything wrong. *ak also the cruise control was inoperative, the a/c was not blowing cool air due to a leak from the compressor, there was a smell of raw eggs due to fuel injectors leaking, and the dome lights were inoperative, the left coat hoof fell out of roof.*jb | |||
| SUSPENSION - REAR | |||
| 02/28/2003 | 148000 | 1 | |
| The rear left wheel bearing became loose, which caused the tire to wobble while driving. *jb | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 12/10/2000 | 04/01/2000 | ||
| Had to have the engine rebuilt, new fuel pump, front/rear shocks & struts,intermediate steering shaft assembly, brakes. i think there is something extremely wrong with this vehicle and it should be investigated. | |||
| 09/01/1997 | 07/01/1997 | ||
| Shortly after purchase, heard banging/thumping noise in rear when stopping and accelerating. happens when tank is full or 3/4 full only. replaced shocks and gas tank. continue to have problem and dealer/mfg unable to determine cause. very annoying and frustrating that manufacturer can't correct obvious problem.*ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 03/13/2005 | 125000 | 1 | 04/10/2001 |
| The rear air ride pump continues to inflate rear shocks more often and also runs when the van is off the kills the battery. connected air pump in the left rear under the van and replaced rear air shocks with aftermarket non air shocks.*ak | |||