Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/01/2011158180
 I bought 4 pep boys definity tires w road hasard total was 424.58 on 9/10/201.mileage was152156..yesterday 9/1/2011 ihad a blow out on l rear tire.the mileage was158180.they told me it would be pro rated,only 6,000 miles and it cost me 41.52 for another tire.it couldnt be fixed.what was the road hazzard for? ps they offered me a oil change as a settelment.i told them no thanks!
11/17/20031
 Consumer experienced a blow out on the front right tire (ohio traffic crash report). *ph *nm
10/01/20041
 While driving, the right side view mirror fell completely off. the seat belt was damaged on the second row passenger side. the head light covers continuously fell off. the consumer had to replace the bulbs constantly. the consumer took the vehicle to the mechanic to have the tires changed and was told the tire rod was bent and that it could not be fixed. please provide any further information.
09/12/2002104/01/2000
 Dramatic untreading of tire happened while driving on i-95 outside of savannah georgia. there was no warning and the vehicle became very difficult to control. i was able to slow down and stop in the emergency lane. ts
12/31/2000410/05/1999
 When trying to proceed forward after stopping at stop sign vehicle would not go forward. took vehicle to dealer, and had to replace transmission. this was the third transmission.*ak the transmission failed repeatedly. the turn signals stop flashing when brakes are pressed due to multifunction switch failure. the engine looses coolant and overheated due to intake manifold gasket failure. rear wiper was inoperative. abs light comes on due to oxygen sensor failure. right front tires failed and were replaced. *yh
11/28/2001102/01/1998
 Dry rot on both tires and belt shift on one. serviced due to vibration in tire and defects found at that time. tires were put on in may 2000 and had 35, 000 miles on them. only 18 months old. *ak (tiresize: p215/70r15)
06/25/1999112/01/1997
 While driving east on 494 at 55 mph one of front firestone tires exploded. the car swerved all over the interstate but fortunately the traffic was light at that time so no accident occurred. the tire was shredded and needed to be replaced. a nearby gas station put on the spare and the next day i paid to have the pr680 replaced at a firestone dealer (store #016926-29f1 tr:8870 07 99) since then the other front tire needed to be replaced but the 2 rear tires are still original. from the newspaper pictures i've seen (e.g. 9-2-00 minneapolis star tribune business section) the tires on my chevrolet minivan seem to be exploding just like those ford tires recalled.( dot number: fr 680 )
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
12/05/20011
 Spare tire cable broke which rusted causing the spare tire to fall off. dealer notified. *tt
TIRES - TREAD/BELT
05/15/200479000312/30/2001
 I have firestone p215-70r15, fr680 tires on my 97 chevy venture van. the tires have around 50k on them. still plenty of tread. two months ago a 5 inch piece of the right front tire ripped off the tire. knowing about the tire problem i contacted firestone and they sent me to their service center where he told me that it was my fault no the tires. two weeks later on a trip to orlando a 9 inch piece of tire ripped of my left front tire. needing a tire i also replaced that one. the straw that broke the camels back is on saturday 5.15 my wife and one year old twin girls were driving down the highway to gainsville, fl and the whole tread on the back left tire ripped off. only by the grace of god did she keep control of the van and got off the highway. the police officer that helped her said she was very luckly to not have been in an accident. the tire tread messed up the side of the van and tore off part of the back bumper.
04/26/20032
 Vehicle:1997 chevrolet venture 2 front tires: b.f. goodrich 21570r15 dot # bem3nx711801 experienced tread separation blowouts within 30 miles of each other after driving approximately 600 miles, from fl. to va, in 12 hours. tires were purchased from bj's wholesale in oct 2001. and had approximately 20,000 miles on them. no unusual road conditions were encountered prior to tread separation. rear tires were not purchased at the same time and were unaffected. will return tires to bj's for replacement unless instructed otherwise. *nlm
05/21/2000405/01/2097
 Bridgestone tires showed signs of tread separation. chevrolet notified, but stated tires are not on recall list.*ak
05/09/19991
 Tire tread peeled off and caused a blow out causing loss of control. *ak (tiresize: p215/70r15)( dot number: tire size: p215/70r15 )
08/03/20001
 Pe00-020; while driving about 60 mph right rear tire had a tread separation, but tire never went flat, and consumer kept control of vehicle. chevrolet, venture, 1997, general, ameri p205/704 185, dot a3m0db1446. *ak general tire claims the tire failure was due to road hazard. *yh