Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 040402 | 04/04/2002 | 636485 | Subject regarding wind noise while driving. *tt | 11/08/2002 | |
| 190901 | 09/19/2001 | 626222 | Customers may complain of a water leak at the center of the windshield or from the overhead console. *slc | 12/13/2001 | |
| STRUCTURE - BODY | |||||
| 01933 | 01/01/2004 | 01933A | 10007833 | Water leaks at overhead console map. *tt | 07/12/2004 |
| 020867006 | 06/01/2002 | 634513 | Some customers may comment that there is rust forming around the front or rear portion of the roof. *tt | 10/03/2002 | |
| 020858003 | 06/01/2002 | 634510 | Some customers may comment that road noise can be heard coming from the area behind the front seats. *tt | 10/03/2002 | |
| 010857006 | 11/01/2001 | 628525 | This bulletin contains information on various waterleak conditions. *tt | 03/13/2002 | |
| 831704 | 10/01/1998 | 602983 | Concerns of door handles on white painted vehicles truning yellow. *yc | 01/25/1999 | |
| 971101733406 | 11/01/1997 | 54084 | Concerns of loose lumber noise coming from the rear of the vehicle. *yc | 03/30/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 050402 | 04/05/2002 | 636509 | Issue regarding excessive road noise most prevalent in the sliding door areas, left, right or both. *tt | 11/09/2002 | |
| 020864011 | 05/01/2002 | 634619 | Some customers may comment that the power sliding door will reverse on closing or the door will appear closed, but the alarm will come on when the transmission is moved out of park. *tt | 10/03/2002 | |
| 070102 | 01/07/2002 | 629666 | Subject regarding recall 01013 and 01059 power sliding doors. *tt | 04/04/2002 | |
| 990864017 | 09/01/1999 | 608378 | Some customers may comment that their sliding side door rattles at the top. *tt | 11/24/1999 | |
| 99016A | 05/01/1999 | 99016 | 606534 | Revised customer satisfaction campaign regarding power sliding door operation. *tt | 08/26/1999 |
| STRUCTURE - BODY - HOOD | |||||
| 010851004A | 01/01/2003 | 010851004 | 10000948 | Premature aluminum hood corrosion / blistering. *tt | 04/04/2003 |
| 010851004 | 10/01/2001 | 627616 | Information regarding premature aluminum hood corrosion. *yh | 02/13/2002 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 020867006B | 03/01/2003 | 020867006A | 10001276 | Roof perforation. *tt | 04/25/2003 |
| 020864006A | 12/01/2002 | 020867006 | 10000746 | Roof perforation. *tt | 03/28/2003 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| SQ00014 | GENERAL MOTORS CORP. | 07/25/2000 | 10/22/2001 | UNEXPECTED OPENING OF SLIDING DOOR | 01V067000 | |
| There is no summary currently available | ||||||
| STRUCTURE - BODY - DOOR | ||||||
| PE04064 | GENERAL MOTORS CORP. | 09/17/2004 | 12/22/2004 | POWER-SLIDING DOOR | 04V597000 | |
| Subject vehicles are available with an optional power sliding door.the interior handle is oriented in the vertical position in the door panel and lines up at the elbow level when the occupant is seated in the 2nd-row outboard position.if the occupant holds the interior handle in the thumb up position during power-assisted opening, the arm/wrist can be push back with force against the 2nd-row bucket seat or captain's chair seat back creating a risk of injury (other seating configurations have ample seat to door clearance to avoid entrapment of the lower arm).among the 103 total reports, there were 102 alleged injuries including arm/wrist, thumb and shoulder injuries.a count of injuries reveals that 76 injuries were a fractured or a broken arm/wrist requiring an immobilizing cast for four-to-six weeks.all injuries involve the right side power sliding door.the left side power sliding door is on far fewer vehicles, but more importantly, it produces less force.gm notified the agency by letter dated december 21, 2004, that it will recall model year 1997 though early 2005 gm u-van vehicles equipped with a right side power sliding door and with 2nd-row bucket seats or captain chairs (nhtsa recall #04v597).as part of the recall remedy, gm will replace the door handle with a flush mounted handle that will prevent an occupant from grasping the handle with the palm between the handle and door panel (thumb up orientation) and thus eliminate the potential for arm/wrist entrapment.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/10/2004 | 145000 | 4 | |
| While driving at high speeds antifreeze was mixed in with the oil. this caused the vehicle to vibrate. the dealership was notified, but did not resolve the problem. *ak this caused the transmission to break. the sliding door on the driver's side rubber trim had fallen off, water would get into the trunk when it rained, and the rear windshield did not work properly. *sc | |||
| 06/01/2003 | 87600 | 1 | 11/30/2000 |
| I own a 1998 chevrolet venture ls van. the headlight assemblies' seals don't keep them from filling from water causing the lights (headlights and turn signals) to short out. further, due to the knowingly defective assemblies, the headlight crystals pop off (due to the poor seal). this occurred to me while i was driving and i subsequently ran over the crystal spraying debris behind me. in contacting chevrolet customer service center's toll free number, they said that there is no recall for this defective safety equipment and they don't see a problem with these scenarios. in doing further research, i've discovered that these defective assemblies were very common, chevrolet has in fact issued a tsb highlighting this commonly known defect, and in talking with a chevrolet dealership service writer he related that he has seen far more of these problems than he would like to ever see. does the ntsb consider fully functional headlights and turn signals to be necessary safety equipment? how about headlight crystals flying off vehicles while in operation? *nlm | |||
| STRUCTURE - BODY | |||
| 11/01/1999 | |||
| When it rains it goes into vehicle where dome light and electronic computer were mounted on the ceiling which may cause an electrical short. also, on middle rear seat both seatbelts jammed and would not lock in place, which wont protect child in event of a crash. dealer replaced passenger's side seatbelt, and fixed driver's rear seatbelt. finally, rear middle window pin kept falling, which allowed the windows to stay open. dealer fixed the problem 3 times, but on the fourth time, they replace the whole unit. please provide further information. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 09/17/2004 | 110000 | 25 | 07/15/2000 |
| The power sliding door wont open or close at times. has had all of the recals done. today the door closed on my sons leg and would not stop moving or reverse causing a large bruise to him.*ak | |||
| 04/02/2002 | 1 | ||
| The newly repaired automatic door does not have a buzzer and failed to open with button. *yh | |||
| 07/01/2002 | 2 | 06/01/2098 | |
| This is a part that failed again after replacement by recall nhtsa # 01v067000 & 01v264000. replaced part has failed causing door to not fully latch at times. gm contacted by owner - gm employee - lemont barlow (866) 942-4368 has advised owner that since part wa s replaced under recall and one year has passed, gm no longer will provide any repairs. dealer has diagnosed (in writing to owner) replaced actuator as being defective. mr | |||
| 03/01/2002 | |||
| Sliding door will not lock properly, on several occasion s found door open. vehicle been to the dealer on several occasions, and the problem still reoccurring. feel free to provide any further information.*ak | |||
| 05/08/2001 | |||
| Nhtsa recall#01v067000/ manfacturer's recall 01013. consumer took vehicle to get recall repairs done, and did not have problem until repairs were done. took vehicle back to get rechecked twice after recall. also, dealer did some adjusting.*ak | |||
| 08/04/1999 | 8 | 09/01/1998 | |
| No summary listed for this vehicle. *ak | |||
| 11/11/1999 | |||
| Intermittently when shutting the sliding door, it automatically pops back open. van has been to the dealership six times. dealer is not able to fix the problem completely. please provide any further information. *ak | |||
| 08/11/1999 | |||
| The driver side door's inside panel had smoke coming from it. the door panel had caught on fire. door has power locks & window switch. police took a report. manufacturer could not look at vehicle until week later. *ak | |||
| 08/10/1999 | |||
| Power door opens and closes automatically. the dealer has been notified. *ak | |||
| 05/15/1998 | |||
| Sliding door will not shut. the automatic door latch does not lock. *ak | |||
| 05/15/1998 | |||
| Sliding door will not shut. authomatic door latch does not lock. *ak | |||
| 05/14/1999 | 5 | ||
| Consumer has taken vehicle to dealership approximately 5 times for poor operation of automatic doors. when children are entering or exiting the door will sometimes start closing. when pressing the button the door, sometimes door doesn't open all the way. dealership has taken door apart and pulled the computer system and refused to repair it due to non-recall. technician said there was no informationto help repair vehicle because it was not included in the recall. nor could they duplicate the problem. *ak | |||
| 03/05/1999 | 1 | 01/27/1999 | |
| Design of van has no inside door lock, van only unlocks with a remote, no inside door lock maybe hazardous when exiting in a emergency. *yc | |||
| 07/01/1998 | |||
| Driver's side rear sliding door ajar, light not showing on dashboard when the door is ajar. light does come on when door is completely unlatched and off when closed, but does not show when door is ajar. report from service manager was that there is no correction for this problem. i personally checked a 1999 venture and found the same defect. i feel that it is an unsafe situation and it should be corrected. *ak | |||
| Defective motor is causing automatic power sliding door to open by itself intermittently which could cause injuries.*ak | |||
| Rear windshield wiper goes off when shutting the automatic passenger door/all electronics an dashboard goes off when using headlight controls/headlights goes off by themselves every 10 seconds/driver's control for door locks has completely gone out/evaporative emission canister vend solenoid valve assembly failed prior to recall, van is not idling properly. | |||
| 01/05/1999 | 15 | 03/01/1998 | |
| The right sliding rear side door has closed by itself, opened by itself, and had failed to close upon using the switch. the door opening and closing without using the button has endangered the passengers. *ak | |||
| 12/24/1998 | 2 | ||
| While driving about 70 mph the electric passenger's sliding door opened without a reason while consumer 's son was sitting near the door. *ak | |||
| 1 | 08/04/1998 | ||
| Right hand power passenger door failed. | |||
| 06/02/1998 | |||
| The power sliding door does not always close completely. in some cases, it catches the initial locking point, but it won't pull the door in and completely lock and seal the door. most times if i use the power door switch three or four times and it still won't close, so i have to disable the power feature and close it manually. there, also, have been two incidences where the door didn't close all the way and was still ajar, but the open door indicator on the dashboard indicated it was closed. | |||
| Automatic sliding power door closes on its own. the dealer has been notified. *ak | |||
| 12/31/1997 | |||
| Intermittent operation of windshield wipers. in addition, all electronics on dashboard goes on and off/headlights go off by themselves every 10 seconds/driver's controls for door locks failed/evaporative emission canister vend solenoid valve assembly failed prior to manufacturer's recall/poor idling and vehicle is sluggish/driver's information center fails to work properly, and air bag wires are still exposed to rear passengers' feet. | |||
| Defect within passenger side sliding door, causes the door to open on its own , resulting in loss of protection, dealer has replaced power sliding door module 3 times. defect is still occurring. *ak | |||
| 01/29/1998 | 3 | 11/19/1997 | |
| Automatic door closed on child, causing injury. | |||
| 12/31/1997 | |||
| Windshield wipers intermittently go off by themselves when hitting a normal bump in the road, and when the front/rear heater or air conditioner controls are used. in addition, driver's information message center in the extended overhead console has never worked properly. temperature gauge increases at least 1/8 to 1/4 inches and stayes there. air bag wires are still exposed to rea rpassenger's seat. drover's/passengers door locks failed. headlights go off by themselves every 10 seconds. finally, evaporative emission canister failed prior to recall. 780180 dup of 533715; posted on 09-07-1999. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 07/27/2001 | |||
| Rear passenger's side sliding door came off track, causing child's hand to be crushed. dealer has been contatced. please provide further details.*ak | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 06/18/1999 | 1 | 07/01/1998 | |
| After going through puddles everything would shut down or not work properly. power steering is difficult/fan belt slips after getting wet/ alternator would quit working. also, no protection cover to prevent water splashing. taking to dealer to check out.*ak abs light keeps going off. *mjs | |||