Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/03/2012 | 135000 | ||
| Tl-the contact owns a 2000 chevrolet venture. the contact stated that the driver side airbag light was illuminated. the vehicle was taken to an independent mechanic where they advised him that he would have to contact a dealer. the manufacturer was contacted and they advised him that the vehicle was not under recall. the vehicle was not repaired. the failure mileage was approximately 135,000. the vin was unavailable. kmj | |||
| 01/03/2012 | 135000 | ||
| Tl-the contact owns a 2000 chevrolet venture. the contact stated that the driver side airbag light had illuminated on the dashboard. the vehicle was taken to an independent mechanic and they advised him that he would have to contact a deaer. the manufacturer was contacted and they advised him that he was not included a manufacturer's recall. the vehicle was not repaired. the failure mileage was approximately 135,000. the vin was unavailable. tb | |||
| 08/15/2007 | 95000 | 1 | 06/01/2004 |
| Tl*the contact owns a 2000 chevrolet venture. while driving 55 mph, the contact noticed that the air bag indicator illuminated on the instrument panel. the failure indicated that both air bags were deactivated. the vehicle was driven to the dealer, but they could not inspect the vehicle because the air bag indicator was not illuminated at the time. the failure continued intermittently; however, the air bag indicator remained illuminated. the vehicle was returned to the dealer and they performed a diagnostic test. the contact was informed that the driver's side seat belt latch assembly was defective. the vehicle was not repaired. the manufacturer stated that the vehicle was not under any recalls; therefore, they were not liable for the repairs. the current mileage was 97,000 and failure mileage was 95,000. updated 3/16/09 *cn the headlight covers fogged up as well. updated 03/19/09. *jb | |||
| 04/14/2007 | 1 | 04/13/2000 | |
| Air bag light comes on when front sets are moved manually, if i wiggle connector under seat or move seat back and forth i can get the light to go out. it is my understanding that if the light is on airbag system is inoperative?? have had this problem for last 6 months. *ak | |||
| 02/21/2006 | 84000 | 2 | 08/15/2000 |
| Note: this is the second occurrence of this problem and they were identical except for the dates and the mileage on the car. 1) events - air bag light would come on and stay on for a day or two and then go off and stay off for several days and then repeat the sequence. 2) failure - there was no actual failure but both times the dealer service advised that it needed to be fixed or the consequences could be either the airbag going off when it was not needed or not going off when needed. 3) repair - installed belt kit (14875 opc) - old part not available. *nm | |||
| 06/22/2005 | 1 | ||
| 2000 chevrolet venture was involved in an accident and the air bags did not deploy.*mr the consumer, his niece and sister were injured. *jb | |||
| 03/15/2005 | 42100 | 4 | 04/13/2000 |
| Air bag lamp goes on /off when manualy moving seats in front. my air bag lamp will go on if i move the seats in my car either fwd or back. can get lamp to go out if i move seat very little.*ak | |||
| 12/15/2004 | 40200 | 1 | 04/13/2000 |
| Premature failure of intake manifold gasket//g.m. has new revised one ??? car has 40,000 mi 2000 chev. venture 3.4 motor it is a known fact that g.m. has a big problem out there. poss. damage to internal motor if coolant leaks inside!!!! very costly too consumer./// the dexcool coolant seems to be the problem also// very corrosive to gaskets. looked at mitchell. tech. bulletin found out about early intake gasket failure.with note on revised gasket. i seem to feel g.m. should take care of this even if a deductible applies .thank you for your time. if you can lead me in a direction to take i would appr. it. s.t.*jb | |||
| 10/01/2004 | 1 | 01/06/2003 | |
| Air bag light turned on and off. found that wires in air bag were pulled out and torn when taken in for check up.*ak | |||
| 11/03/2004 | 4 | 03/31/2004 | |
| The car would not always start, so i took it back to the dealer under warranty, and it was discovered that the one of the cables that attached to the battery had melted (of course the battery was also drained). also, my turn signals blinked quickly when the brakes were on. within three weeks, my brake lights did not work if the headlights or turn signals were used. when i took the car back to the dealership, the panels for the brake lights were replaced. it appears that there was a leak in the casing of the break lights and the water caused the connectors to also melt. now, after over $500 in repairs that were not covered by my warranty, the air bag light stays on while driving for no apparent reason.*ak | |||
| 10/25/2004 | 1 | ||
| While pulling inside of the garage vehicle suddenly accelerated into a brick wall. consumer applied the brakes and vehicle stopped. both air bags did not deploy. no injuries were reported. dealer was unable to duplicate or correct the problem. *ak | |||
| 01/01/2003 | 40000 | 1 | 06/12/2003 |
| Air bag light comes on intermittently and stays on. customer service indicates customer must pay to have it diagnosed and repaired. dealer service representative indicated he sees this all the time on these vehicles. it is a known problem! chevy won't repair or admit problem. chevy indicates the air bags may be unfunctioning when light is on.*ak | |||
| 09/12/2003 | 85000 | 1 | |
| When the vehicle was started the air bag light would illuminate continuously. the consumer notified the dealership, but the problem had not been resolved. *nlm consumer also indicated that dealer will charge him $65.00 to find the problem. *la *jb | |||
| Airbag light comes on and stays on. this happens intermittently. dealer contacted, cause unknown. *ak | |||
| 4 | 01/01/2001 | ||
| No summary listed for above vehicle. *ak | |||
| 09/21/2001 | 1 | 06/01/2000 | |
| Transmission failed, will not engage, manufacturer admits it should not have failed on a vehicle with that mileage and that age; will not pay for it unless take it to a dealer, which will take much longer and also cost more money than an independent specialist. airbag light has been coming on in this vehicle on a regular basis since the 20,000 mile mark. i have had the dealer from whom we bought it look at it twice. all they do is hook it up to a machine and tell me there is nothing wrong with it. they never told me that the airbag light is a serious indicator that the airbag will either deploy when it should not, or it will not deploy when it should. the manufacturer is very concerned about this. the dealer has shown no concern at all.*ak | |||
| 07/20/2001 | 03/01/2000 | ||
| This is the fifth safety related major problem with this vehicle -- any could have killed us -- i will try to get dates for the others which include: the van died twice while in use, the recalled power sliding door and the airbag sytem failure.*ak | |||
| AIR BAGS - FRONTAL | |||
| 03/15/2005 | 42100 | 4 | 04/13/2000 |
| Air bag lamp goes on /off when manualy moving seats in front. my air bag lamp will go on if i move the seats in my car either fwd or back. can get lamp to go out if i move seat very little.*ak | |||
| 02/10/2005 | 90000 | 1 | 02/04/2003 |
| Consumer's vehicle was struck by another vehicle at the front right fender, speed was undetermined). this caused consumer's vehicle to crash into a tree head on. upon impact, neither frontal air bags deployed. both the driver and the passenger sustained injuries, and was transported to the local hospital by ambulance. the dealer was notified.*ak...picture enclosed. *ak | |||
| 06/29/2003 | 45000 | 1 | 04/07/2002 |
| I own a 2000 chevrolet venture minivan. recently, my airbag light would go on and off while driving. i brought the minivan into my mechanic who today diagnosed a malfubction in the driver's side airbag pretentioner. what prompted me to write this complaint is that when the mechanic called to order a new part, the parts distributor told him that this is a very common problem on chevrolet ventures and that he sells many replacement pretentioner units for chevy ventures. as a defect in the airbag pretentioner could have fatal consequences in the event the airbag fails to deploy as a result of the defective pretentioner, i am requesting that the nhtsa investigate this issue and require chevorlet to reimburse me for the costs and expenses incurred in replacing the defective pretentioner.thank you for your consideration of this matter.*ak | |||
| 02/01/2002 | 1 | 06/01/2000 | |
| Hit on passenger side of van. air bags did not deploy. venture van was headed north on taylor ranch rd at apx 25 mph (just came through a school zone). *ak | |||
| 10/03/2001 | 1 | ||
| While driving approximately 50 mph another vehicle pulled into consumer's lane of traffic, resulting in a lateral crash. both frontal air bags failed to deploy. consumers wife,driver of vehicle, experienced bruising from restraint belts, and passengers in other vehicle sustained unknown injuries. no determination has been made for cause of air bag failure. please provide any additional information / attachments.*ak | |||
| Vehicle was involved in a 55 mph frontal collision in which driver's air bag did not deploy, cause u nknown. please give any further details.*ak | |||
| 01/18/2001 | 1 | ||
| While traveling at 45 mph another driver rear ended consumer's vehicle, and none of the frontal airbags deployed.*ak one person was injured in accident, vehicle was totaled. *slc | |||
| 01/18/2001 | |||
| While driving 35-40mph, another vehicle turned in front. was hit twice. neither air bag deployed. passenger in rear hit front seat after right seat belt failed to restrain him. driver hit steering wheel. sustained broken foot/strained knees/ hairline fracture of te jaw/broken nose, and foot had a displaced bone. was treated in emergency room. vehicle was totaled.*ak *slc | |||
| 11/29/2000 | 1 | 09/01/2000 | |
| A ford ranger pulled out in front of us and we collided at approx. 45 to 50 miles per hour. impact to our van was head on. impact to the ranger was on its mid section passenger side. my wife 's seat was almost fully forward and she was wearing her seat belt but because the airbags did not deploy, she hit her head on the windsheild. breaking the glass and giving her a concussion. *ak | |||
| Consumer was involved in a frontal collsion in which air bags deployed, causing burns to driver's face and arms. please give any further details. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 07/01/2004 | 82000 | 2 | 02/26/2002 |
| The air bag light remained illuminated while driving. the vehicle is at the dealer. *ak the passenger seat belt pretensioner was installed with an activation cable under the seat track. over time, the wiring in the cable shorted internally requiring replacement. without replacement the airbag system was inoperative. there was also a coolant leak which was found in the lower intake manifold gasket. *sc *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 10/10/2007 | 42700 | 1 | 08/30/2000 |
| While traveling down a street, a 2000 chevrolet venture minivan was struck on the passengers side of the vehicle, by another vehicle entering the street, causing the van to roll over to the left on to the roof. the driver was wearing a seat belt. none of the air bags deployed (front and side). the driver's left arm was injured when the driver hit the road through the open window as the van rolled over. the neck of the driver was also injured when the side of the head hit roof above the drivers door. the front, passenger side of the roof collapsed. the minivan was a total loss. *tr | |||
| 07/08/2005 | 74635 | 1 | 04/17/2000 |
| I was driving northbound on vandyke (just north of 16 mile road) when i was t-boned on the driver's side (driver's door and rear sliding door) by a driver who failed to yield (he was issued a ticket). he was driving an older full-size van. the side air bag did not deploy. note: i just picked the vehicle that same evening from the dealer who replaced the master brake cylinder and other components...[ may or may not be related]. *nm | |||