Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 06/01/2006 | 60013 | 1 | 03/01/2000 |
| Dt*: the contact stated the horn is inoperable. the vehicle has not been inspected by a mechanic. | |||
| 10/04/2000 | 10/01/2000 | ||
| When i bought the car (10/04/00) the horn intermittently didn't work. on 3/14/01 i bought a replacement horn relay (p/n 12088567) at the dealer & told the service dept of the problem & that i would wait until it permanently didn't work. that didn't solve the problem. i assumed they noted that on my service record. the problem continued & i had them look at it 12/14/01 during which time they said they tightened some loose connections. the problem continued & on 9/5/02 i brought it back. they road tested the vehicle & reported that the horn initially didn't work but started to work again before they got it back to the garage. they cleaned some connections but the problem persists. today, i contacted chevrolet customer service who told me that i had to pay for a diagnostic test (when the horn wasn't working, of course, which is probably less than 5% of the time) & would probably have to pay for any subsequent repairs. i believe that, since i was sold a vehicle with a defective piece of safety equipment, the manufacturer has the responsibility to rectify the situation, regardless of how many miles elapsed since the problem occurred (at 0 miles). i couldn't predict when the problem would occur so it was impossible to schedule a service date.*ak | |||